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BEST WESTERN Plus Edison Inn

#2 of 10 Hotels in Garner
Certificate of Excellence
2.5 of 5
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1595 Mechanical Boulevard, Garner, NC 27529-2536
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BEST WESTERN Plus Edison Inn
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Ranked #2 of 10 Hotels in Garner
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
DEBORAH H WILMINGTON
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142 Reviews from our TripAdvisor Community

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Traveler rating
    94
    33
    9
    3
    3
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35
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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WILMINGTON
Level Contributor
127 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A very clean well maintained facility....the front desk personnel was very friendly and helpful. The breakfast buffet was good. The only down side is that it is a two story building with no elevator.....so, as long as you are strong enough to haul your luggage up a flight of stairs, you will enjoy your visit.

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Mooresville, North Carolina, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Staff very helpful, the room clean and nicely updated. I felt safe, the doors to room are inside the building not outside and Key cards needed to get inside motel. it wasn't outrageously priced compared to other hotels in the area and much better than other hotels priced just a bit lower. Worth the extra $15 a night to feel... More 

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Dilip P, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Kernersville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The people are awesome at this hotel. they do a great job making you feel at home. I stay here 100 plus nights per year. its always super clean, and I never have a problem. they go above and beyond. :)

Review collected in partnership with Best Western

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Dilip P, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Dear William, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had an excellent overall experience at the Best Western Edison Inn in Garner, North Carolina. I would recommend this hotel highly to all who travel in this area. All services rendered were excellent and the staff was both helpful and pleasant.

Review collected in partnership with Best Western

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Mechanicsville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I would not recommend this hotel. The bathroom was not as clean as I would have liked (hairs in bathtub, mold on vents), the breakfast was cold, no coffee the second morning. People yelling in Spanish woke me up early every morning (a bus was parked outside from Mexico 3 out of the 4 mornings). Construction workers were staying there... More 

Review collected in partnership with Best Western

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United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was delighted to see my good friend Ms. Gulley as I checked out for my medical appointment. Ms. Gulley listens and cares and helps me to be clear as I go to my medical appointments. Although she has recently lost her husband to death, she is compassionate and empathetic to customer concerns. So is he mentee Ms. Jalissa Ware... More 

Review collected in partnership with Best Western

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North Charleston, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 1, 2015

Check in was quick and painless. The young lady was helpful finding a place to eat. The rooms is good size and was comfortable. The bathroom is small and a little hard to move a round in. Over all I would stay there again.

Review collected in partnership with Best Western

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Shallotte, United States
1 review
5 of 5 stars Reviewed May 25, 2015

I have stayed at this BW for business greater than a dozen times. It consistently has excellent customer service, nice rooms and an adequate breakfast selection. On occasion, the business center isn't fully functional, but in-room Wi-Fi is available.

Review collected in partnership with Best Western

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Bwedison, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for your five-star review of your latest of several stays at BEST WESTERN PLUS Edison Inn. I am delighted that you always choose to return and that we meet your expectations. Your comments will catch many eyes of those browsing for hotels in the Garner area and we thank you, too, for complimenting our staff - such a... More 

Baltimore, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2015

Was there for 3 nights, Fri-Sun. The staff was very engaging, helpful when I had questions. The weekend was hot but the lobby and public areas were all very comfortable. Everything around (computers, coffee machine, etc) worked well. The hotel was very clean, and quiet. It is just off Hwy 70 but sits back far enough so you don't hear... More 

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Bwedison, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for staying with us and for your strongly positive review. We work very hard to maintain our pedigree of distinction, earned over the years, and almost all our guests comment on the contagious enthusiasm and friendliness of our staff. We are delighted you are sharing this important aspect with our future guests who are browsing Trip Advisor seeking... More 

1 review
1 of 5 stars Reviewed May 13, 2015 via mobile

Please beware of this location! I greatly regret my decision to stay here. The rooms were disgusting and dusty. I woke up congested. There's not an elevator at this location. The staff is very unpleasant. I was greatly disappointed!

Was this review helpful? Yes
Bwedison, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for your review and please accept our sincerest apologies for BEST WESTERN PLUS Edison Inn not living up to your expectations. This is certainly not the standard we adhere to and we strive for faultless service and to read that you did not receive this experience is sad. I will investigate this matter and make it an absolute... More 

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