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BEST WESTERN Plus Edison Inn

#2 of 10 Hotels in Garner
Certificate of Excellence
2.5 of 5
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1595 Mechanical Boulevard, Garner, NC 27529-2536
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1 room 1 adult
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BEST WESTERN Plus Edison Inn
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167 Reviews from our TripAdvisor Community

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PAWLEYS ISLAND SC
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We usually stay at Wingate right across the street while visiting family, but this was $20 less and all we needed was a bed and bath. Quite satisfactory. Glad to see thermostats on the wall to control temperature. We dont need an elevator to second floor but it appears their new one will be operational very soon.

Review collected in partnership with Best Western

Helpful?
Thank 48PEPSI
Dilip P, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for choosing us to stay with. We appreciate your feedback on the hotel. The elevator will be a new addition to the hotel. We are so excited about this. We appreciate you and hope to see you again! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My son booked the stay for us to come to his wedding we were all from Philadelphia, Virginia and even South Carolina. Everyone had nothing but good things to say about our stay here the rooms were superb and very clean. Comfortable beds and a great breakfast. The staff is well was eczema from start to finish they accommodated as... More 

Helpful?
Thank Patty D. G
Dilip P, Assistant General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Muir Wedding, Thank you for taking the time out completing a survey on your recent experience with Best Western Plus Edison Inn.I am so glad the Muir Wedding Party/Family enjoyed their stay. The staff enjoyed meeting everyone in the family. Our goal is to provide superior customer service, when the staff meet the customers expectations, its very rewarding. I will... More 

1 review
5 of 5 stars Reviewed January 1, 2016

My family stayed here back when Scotty McCreary won American Idol because it is about halfway from my daughter's home in Elon, NC to my sister's home in Sneads Ferry, NC. We were traveling there again to visit her because she could not drive after major surgery to see us. We had enjoyed the first stay so well, we never... More 

Review collected in partnership with Best Western

Helpful?
Thank glorial98
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you so much for writing a positive review of your most recent stay at the Best Western Plus Edison Inn. We are so glad you enjoyed our breakfast items. To hear you enjoyed your stay again is very rewarding. Please continue to keep us in mind when passing through. Thanks Latoya Manuel Asst. General Manager More 

Aurora, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 29, 2015

The location is ideal in the area, and easy to get to and out. Front desk staff was very nice and helpful. Rooms are very clean. Pillows are annoyingly square because of excessive tucking of the pillowcases, but they will un-square a bit if you tap them out a bit. I really liked the sink is separated from the bathroom,... More 

Helpful?
Thank Czestnut
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for taking time to complete a survey on Best Western Plus Edison Inn. We are glad you enjoyed your stay. The incident that you are referring to, we apologize for any inconvenience that might have caused you. The gentleman was actually a guest and is not employed by the hotel. We were able to deal with the situation... More 

United States
1 review
5 of 5 stars Reviewed December 14, 2015

The staff was nice, rooms were clean, and the breakfast was good. The hotel is a bit off the beaten path. It is a 2 story property, and they didn't yet have an elevator as of 12/2015, but it appeared that they were in the process of constructing one during my stay. The desk lady was so nice though, she... More 

Review collected in partnership with Best Western

Helpful?
Thank Mike S
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for completing a survey. The staff work very hard to make sure every guest stay is memorable and comfortable. We are so excited about the elevator addition, waiting patiently for completion. We're making changes and constantly looking for ways to improve the Best Western Plus Edison Inn. It's wonderful to hear you were pleased with your stay. Latoya... More 

Mineola, New York
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 3, 2015

This BW is very clean. The staff are just fine. The place is a bit outside the city, but this is to be expected given the very good price. My only complaint is that the coffee is terrible - I don't mean "so-so" - but terrible. That is a drag in a suburban hotel where you can't run out easily... More 

Review collected in partnership with Best Western

Helpful?
Thank Jules996
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for taking the time to express your concern about your recent stay with us. We do appreciate hearing from our customers as their comments are important for us to continue to improve our hotel. Thank you very much for choosing to stay with us and we look forward to your next visit if in the area. Latoya Manuel... More 

Kennesaw, Georgia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 24, 2015

Everything at BW Edison Inn is clean, shiny, new, and fresh. The staff was helpful and friendly. Our room was spotless, and the bed comfortable, the bathoom very nice, linens clean and neat. We left too early to enjoy and evaluate the breakfast. I will have to deduct a star for the lack of an elevator, (which the staff member... More 

Helpful?
Thank wgwilder
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for letting us know about your experience with Best Western Plus Edison Inn. The staff work very hard to provide a friendly and clean environment. As staff stated, the elevator is under construction now. We are so excited about this addition to the hotel. I am glad you enjoyed your stay. More 

Indian Trail, North Carolina, USA
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 11, 2015

Nice place, good rate and location. Grounds look good, Friendly personality at the front desk> Breakfast was good. Room service left previous guests dirty wash cloth on the shower curtain rod - GROSS - need training and supervision -no shampoo in room either

Review collected in partnership with Best Western

Helpful?
Thank MICHAEL C
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for your review. We are so glad that you enjoyed your stay and our location was convenient for you . Please accept our apology for the service you received. Our goal is to provide a memorable, comfortable and clean stay. We look forward to seeing you back again. Kind regards, Latoya M More 

asheville, United States
1 review
4 of 5 stars Reviewed November 6, 2015

nothing but good to say about this hotel, staff, and breakfast items. was in town for a business trip, the traffic was really bad, however the hotel is close to all things you would need. the only item I would bring is a pillow, the pillows provided were just not that great, too small in size.

Review collected in partnership with Best Western

Helpful?
Thank Bob H
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for taking the time to share your feedback with us. I was pleased to read that you enjoyed your stay. Our team work very hard to provide superior customer service. I hope we get to see you in the near future. More 

douglasville, United States
1 review
5 of 5 stars Reviewed November 6, 2015

I always stay at this hotel when visiting my daughter at Duke University because the service and quality of the hotel are worth the 25 minute drive to the campus. We love the friendly staff, that always seems to remember us when we check in, and the quality of the rooms.

Review collected in partnership with Best Western

Helpful?
Thank Shawna-Joy G
Dilip P, Asst. General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for the kind words and compliments to our Best Western Plus staff. We are glad that you enjoy your stay each time. The staff strive to make every guest a priority. We look forward to seeing you back again. I will be sure to share your comments with the entire team. Thank you, Latoya M More 

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