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BEST WESTERN Plus Edison Inn

#2 of 10 Hotels in Garner
Certificate of Excellence
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1595 Mechanical Boulevard, Garner, NC 27529-2536
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BEST WESTERN Plus Edison Inn
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BEST WESTERN Plus Edison Inn
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135 reviews from our community

Traveler rating
    91
    30
    9
    2
    3
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30
35
17
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Shallotte, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this BW for business greater than a dozen times. It consistently has excellent customer service, nice rooms and an adequate breakfast selection. On occasion, the business center isn't fully functional, but in-room Wi-Fi is available.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bwedison, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for your five-star review of your latest of several stays at BEST WESTERN PLUS Edison Inn. I am delighted that you always choose to return and that we meet your expectations. Your comments will catch many eyes of those browsing for hotels in the Garner area and we thank you, too, for complimenting our staff - such a... More 

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Was there for 3 nights, Fri-Sun. The staff was very engaging, helpful when I had questions. The weekend was hot but the lobby and public areas were all very comfortable. Everything around (computers, coffee machine, etc) worked well. The hotel was very clean, and quiet. It is just off Hwy 70 but sits back far enough so you don't hear... More 

Was this review helpful? Yes
Bwedison, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for staying with us and for your strongly positive review. We work very hard to maintain our pedigree of distinction, earned over the years, and almost all our guests comment on the contagious enthusiasm and friendliness of our staff. We are delighted you are sharing this important aspect with our future guests who are browsing Trip Advisor seeking... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Please beware of this location! I greatly regret my decision to stay here. The rooms were disgusting and dusty. I woke up congested. There's not an elevator at this location. The staff is very unpleasant. I was greatly disappointed!

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Bwedison, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for your review and please accept our sincerest apologies for BEST WESTERN PLUS Edison Inn not living up to your expectations. This is certainly not the standard we adhere to and we strive for faultless service and to read that you did not receive this experience is sad. I will investigate this matter and make it an absolute... More 

Asheboro, North Carolina
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 3, 2015

The hotel staff were always friendly and courteous. The room was nice and even had a chaise lounge which was really nice when I wanted to kick back to watch HBO. I was given a ground-floor room which was what I was hoping for but didn't ask for it. The hotel provided more than basic cable in the room. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Bwedison, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for sharing your comments and very positive comments of our hotel, staff and services. I am pleased to learn that you had an enjoyable stay and a great time in Garner. I am also really happy to read that we exceeded all your expectations I hope we will have the opportunity to welcome you back in the future. More 

1 review
5 of 5 stars Reviewed April 1, 2015 via mobile

My daughter and I came to town for a college visit from cincinnati. I had called ahead as the Cary Best Western that we stayed at last time was booked to see if they had the special college rate. They were nice enough to match the price within 3 dollars. Got here later than planned and walked in from 9... More 

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Bwedison, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for your amazing review after your stay with us. it's always so nice to read the reviews and to have one to read as special as this is just superb! We certainly go out of our way to ensure each guest has a memorable stay with us. I am glad to read that you enjoyed our full hot... More 

1 review
5 of 5 stars Reviewed March 27, 2015

My wife and I needed some time away from the kids, so we took a chance on the Best Western plus. We normally choose the Embassy, decided to go outside the box. Great choice!! Room was great. Staff was "excellent"! Ask for Mrs.Judy, Mrs. Ray or Mrs. Teddy! We'll be back. Our new hotspot, preferred over the "Embassy". Thank you... More 

Was this review helpful? Yes
Bwedison, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

I am delighted to read that you had an enjoyable time at the BEST WESTERN PLUS Edison Inn and would highly recommend us to other travelers. It is our top priority to ensure that every guest has a pleasurable and memorable experience. We thank you and also look forward to welcoming you back soon. More 

Colorado Springs, Colorado
Top Contributor
83 reviews 83 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 27, 2015

A great place to stay! Front desk staff is friendly and efficient. I really enjoyed speaking with the front desk staff about places to eat and local attractions. The staff alone are worth five stars. The reason fit the lower rating was the sewer smell in the room. Otherwise, the room was clean and comfortable.

Was this review helpful? Yes
Bwedison, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

Thank you for taking the time to write such a wonderful review after your recent stay with us. My team and I are delighted to read that you had a memorable stay with us recently and cannot even begin to thank you for writing such a positive review for future travellers. We pride ourselves on delivering personalized attention to our... More 

Camden, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed March 24, 2015

We enjoyed a quiet evening in the Best Western PLUS Edison Inn. The staff were very courteous. The room was small and dated, but clean. Should we find ourselves in the Garner area again, we may consider the Best Western PLUS Edison Inn.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bwedison, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. My TEAM & I enjoy hearing that our GUESTS would like to return more often, this gives us an opportunity to do 'it' better and faster. Wishing you a Wonderful spring! More 

Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 12, 2015

The staff were the friendliest and were very helpful in locating area locations. The breakfast food was good and included eggs, sausage, and cereals. They also had coffee available 24 hours. We stayed for three nights and our experience was good.

Was this review helpful? Yes
Bwedison, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

We are delighted to have received your review, thank you for taking the time to do so. I am pleased you had a great stay and will share your compliments with my TEAM. Our staff. We have noted your suggestion with regards to the bus. We look forward to welcoming you back soon. More 

garner
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2015

If you like being fussed over this is the hotel you want to stay with! Staff is more than accommodating, from check in at the desk, to breakfast, and just making you feel welcome and right at home....This is the place!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bwedison, General Manager at BEST WESTERN Plus Edison Inn, responded to this review

What a fantastic review and we appreciate the time that you have taken to provide us with valuable feedback. We are delighted to receive your compliments about the STAFF and we will certainly congratulate the TEAM for their exemplary service. My TEAM and I enjoy anticipating meeting and exceeding our GUESTS expectations, I am pleased to read that they did... More 

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