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All 13 Franklin hotels

Sapphire Inn

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761 E. Main St., Franklin, NC 28734
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Ranked #10 of 13 Hotels in Franklin
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31 reviews from our community

Traveler rating
    2
    4
    12
    5
    8
See reviews for
11
10
4
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Sapphire Inn
See the most recent reviews
Cary, North Carolina
Top Contributor
118 reviews 118 reviews
70 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed December 29, 2013

We have stayed and reviewed Sapphire before, and while Franklin is a great overnight location I fear this will be our last stay here. We were in Room 1 and it was better than Room 4 from the previous stay, but there was no Kleenex in the bathroom and they quit serving coffee in the mornings (may be a blessing... More

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Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 20, 2013

I will start by saying we have stayed at this location for est. 20+ years in October. Every year, for the last few years the repair of the rooms have constantly diminished.... along with the kindness of the staff. Upon arriving (after dark) after a 9 hour motorcycle journey to the motel, I turn down the sheets to find that... More

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Bolivia, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 6, 2013

A very good place for hikers and Fred is A Ok in my book. Very hiker friendly and for the price you get what you need. Older and not deluxe but a nice rest. Roaches? not on my stays. A free shuttle is provided to hikers to and from the Appalachian Trail and free shuttles to town in the afternoons.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 10, 2013 via mobile

Impolite and rude evening manager Fred. We checked into two separate rooms and were told we could pay when we checked out. After dinner and showering we were interrupted by a second manager, Fred, telling us we had to pay on the spot. Shocked, I handed the manager my credit card, he returned 10 minutes later with the receipt. I... More

Was this review helpful? Yes 1
Farmville, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 14, 2012

Checked in Thursday evening exhausted from the trip. Woke Friday morning only to find three fairly large roaches around me - one crawling up bathroom wall as I was using the bathroom, another in the sink area and the third between the beds. I 'immediately' threw my belongings out the door, shook everything out, loaded up and went to the... More

Was this review helpful? Yes 1
Cary, North Carolina
Top Contributor
118 reviews 118 reviews
70 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed June 11, 2012

Adequate would be a good description. Not expensive, certainly not fancy but good for an overnight stay. We were in room 4 on this occasion and there is some compressor that randomly starts up behind the room around 7 in the morning. We have stayed in other rooms there that were quieter. The Mexican restaurant across the street has good... More

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Asheville, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 2, 2012

The Sapphire Inn is a great place to stay while in Franklin. Tammy at the front desk was extremely helpful with check in and anything else that I need. Terry who also works there is very helpful. The rooms are big, beds are very soft and comfortable and each room has a small refrig. and microwave as well as cable... More

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Comer, Georgia
2 reviews
3 of 5 stars Reviewed February 23, 2012

Dated, but good value. perfect place for the budget conscience.

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High Springs, Florida
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 13, 2011

Stayed there several years ago and it was nice. This last week we had reservations. When I called the front desk indicated they were almost booked up. When we got there no one else was staying there. That was my first red flag. We went in the room and pulled back the sheets and there was hair on them, not... More

Was this review helpful? Yes 2
new florence, pa.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2011

It was a nice and friendly place to stay. We went gem mining, It served us very well. Donna the receptionist was very helpful and very friendly. There was a guy named Rick who helps out at the inn was very nice, he also was a big help. the only fault I had with it was the bath towels. They... More

Was this review helpful? Yes 1

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Additional Information about Sapphire Inn

Address: 761 E. Main St., Franklin, NC 28734
Location: United States > North Carolina > North Carolina Smoky Mountains > Franklin
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #10 of 13 Hotels in Franklin
Price Range (Based on Average Rates): $
Number of rooms: 30

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