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Comfort Inn

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313 Cunningham Road, Franklin, NC 28734
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146 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (28)
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Otto, North Carolina
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this location over the weekend, Hotel was nice, very clean and had a good breakfast and pool. We will be back soon. Front desk recommended a nice restaraunt called Cafe Rel. The hotel is located off the main road called 441

Was this review helpful? Yes 1
Minerva, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Room#219 I was awakened at 2:30 a.m. With a bug crawling on my arm thought it was aspider, it was NOT. It was a bed bug and several. The owner was nonchalant about the whole situation ( as if he knew ). Will NEVER go to another Comfort Inn to stay!!, The pool water was dirty and they had holes... More 

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Encinitas, California
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel. The staff were super friendly and the rooms were fabulous. All the beds were new and the pillows perfect. The hotel is located right next to several good restaurants and a short drive to anywhere in Franklin. I will stay here in the future.

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Lincolnton, North Carolina, United States
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed here on July 4th. Do not recommend trying to check in early. They take the 4 p.m. check-in time very seriously. Seemed to be very understaffed for a Holiday. Only one person at the front desk and she left me waiting at front desk to go see if a room was ready. While waiting people were walking up the... More 

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Belvidere, Illinois, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In response to the one with cildren first. The lady at the counter did address the parents, who at the time were in the breakfast room after midnight drinking alcohol, instead of up with their children. They all said it was not theirs. How would they know, they were down stairs drinking. Debbie addresses these parents 3 different times about... More 

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Mount Ulla, North Carolina
1 review
2 of 5 stars Reviewed 2 weeks ago

We travel to Franklin every year and this is the first year we have ever stayed here and will never again. Debbie at the front desk does not do well with younger children. We had 13 rooms and she decided to spread us out over all 3 floors tried to tell her that was not really a good idea but... More 

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GMNC373, General Manager at Comfort Inn, responded to this review

Dear Tripadvisor customers, please note this situation, Our hotel had many softball teams staying here at our hotel, This team in particular was warned the night before about having young children running around by themselves at the latter part of the night. The Parents of this team were warned to control their children, instead they were having a gathering, drinking... More 

Jonesville, North Carolina, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited Franklin to go gem mining and spent one night here. Nice, quiet, clean, and comfortable place to stay. Great continental breakfast. Wish we could have stayed longer. Will plan on staying here again when we visit in the area.

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bradenton, fl
Level Contributor
96 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Other than the beds being comfortable and the place being clean, there wasn't much else to the hotel. Shortly after we checked in and got in our room, someone from the hotel staff (we are assuming as we didn't see anyone) attempted to get into our room twice. When the front desk was called, they questioned us and started to... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 5, 2015

Stayed here to go gem mining. Debbie at the front desk was wonderful. She was so polite and nice. Made us feel at home. The breakfast was good and they even kept it going until 10:30 because they knew we had a teenager with us and wanted him to eat before we left.

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GMNC373, General Manager at Comfort Inn, responded to this review

Thank you so much for your kind words! We strive to provide exceptional customer service and we love to hear words of praise when we are doing a good job. Our top priority is customer service and cleanliness, We look so forward in seeing you real soon when you are back in the Franklin NC area. More 

Groveland
Level Contributor
135 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed June 2, 2015

We stayed here a couple years ago and had a bad experience, from the blank stares from the girl at the front desk to the disappearing housekeeper who took it upon herself to strip our room of all bedding and towels while we were out and then leave for the day. Combined with the double manual doors that made it... More 

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GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for choosing Comfort Inn as your home away from home. Yes our hotel was renovated recently. Our new bedding package includes soft and firm pillows. Our goal is to give the customer modern, clean, friendly lodging at an affordable price. Our hotel now features an indoor pool, business center and Free Hot Continental Breakfast that includes our waffles,... More 

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