We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
2.0 of 5 Hotel   |   313 Cunningham Road, Franklin, NC 28734
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Comfort Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Comfort Inn to your Saves list
Ranked #4 of 13 Hotels in Franklin
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Maryanne C West Union, Illinois
Write a Review

129 reviews from our community

Traveler rating
    57
    29
    18
    13
    12
See reviews for
44
32
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (129)
  • Mar-May only
    (21)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (23)
All months
West Union, Illinois
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Because of the $50 charge for our two small dogs, the rate was ridiculous. We thought this would be offset by a good hot breakfast, but not so. The sausage tasted like cardboard and was cold. The eggs weren't eggs, but a cold, folded thin napkin like imitation. Gravy was cold and watery. Biscuits and waffle were fine. Room was... More 

Was this review helpful? Yes
Aiken, South Carolina
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

A group of children from our church stayed here overnight prior to going snow tubing in Dillard, Ga the next day. Manager and staff could not have been more helpful. One of my chaperones was ill during the night and they even brought her apple juice during the night. Breakfast was typical continental but well kept. Would recommend staying here!

Was this review helpful? Yes
Fort Mill
Contributor
15 reviews 15 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Comfort Inn during Christmas Time. The hotel was clean and the staff very friendly and helpful. The breakfast was good with eggs, sausage and biscuits. The only problem I had with the stay was that the pool was not heated. They had a sign that is was being worked on, but I saw no one there... More 

Was this review helpful? Yes 1
florida
Top Contributor
52 reviews 52 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 16, 2014

We travel a lot to visit friends and family or just to get away and have to stay somewhere. We care more about a good night sleep,location and friendly service. This comfort inn was clean quiet and friendly. They do have smoking rooms but they must do something right to air them out and not in the hallway like others... More 

Was this review helpful? Yes 1
Gainesville, Florida
1 review
5 of 5 stars Reviewed December 2, 2014

A family holiday trip, nine plus hours from home, with a indifferent hotel chain for one night(originally seven). I checked for other chains that night at 9:30 pm, was told that the Comfort Inn could take the reservation that night, for six nights. We checked out of our 12 X12 wrong choice the next morning. At the Comfort Inn in... More 

Was this review helpful? Yes
Forest Hills, Kentucky, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 6, 2014

Great Location in the heart of the Smokey Mountains. My family and I use this motel as our home base while enjoying all of the outdoor activities in the area. White water rafting, gem mining, hiking and train rides are all within a few minutes drive. The property has all new furniture and fixtures with a staff that is willing... More 

Was this review helpful? Yes 1
GMNC373, Guest Relations Manager at Comfort Inn, responded to this review

Thank you very much for your review, we are very happy to hear your positive comments about our hotel. We have just finished a total remodel of our hotel. We hope to see you soon in our lovely mountain town here in Western North Carolina. More 

Greenville, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

We have stayed at this hotel for years and have never been disappointed. The owners are like family and the staff are so helpful. The new furniture, carpets, etc. are wonderful but we return for the cleanliness, friendliness, and great value. If you want good value, good service, free breakfast buffet, convenience to wonderful shopping, restaurants, and beautiful mountains nearby,... More 

Was this review helpful? Yes
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you very much for your review, we are very happy to hear your positive comments about our hotel. Our hotel is centrally located to a a lot of activities in our area. We are minutes away from Harrahs Cherokee Casino, Gem Mining, Waterfalls, and not to far from the Biltmore Estate In Asheville NC. We hope to see you... More 

2 reviews
4 of 5 stars Reviewed November 3, 2014 via mobile

We have stayed in this Comfort Inn on several occasions and always find it a clean, quiet and pleasant experience. It is an excellent location to access N. Ga. and N.C. Mountains events. We plan to visit again next year.

Was this review helpful? Yes
GMNC373, Manager at Comfort Inn, responded to this review

Thank you very much for your review, we are very happy to hear your positive comments about our hotel. We recently just Remodeled our hotel and also added new pillows as well, your new choice of pillows are either soft or firm, they are on each bed, labeled with our pillow card. I have spoken to the head of our... More 

Quincy, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2014

This hotel, like other Comfort Inns, was very comfortable and clean. The staff was friendly and courteous. Two things that bothered us that are mostly inconsequential were the pillows and the breakfast. When we travel we take our own pillows if possible because the ones in most motels are not comfortable. The breakfast was also very typical. The eggs were... More 

Was this review helpful? Yes
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you very much for your review, we are very happy to hear your positive comments about our hotel. We have just finished a total remodel of our hotel. We hope to see you soon in our lovely mountain town here in Western North Carolina. More 

North Carolina
2 reviews
5 of 5 stars Reviewed October 31, 2014

Overall our stay was great, staff was very helpful and friendly.Rooms were very clean and I believe they were just remodel as well, breakfast was very good. I will definitely will stay here again. The staff made our stay very comfortable.

Was this review helpful? Yes
GMNC373, Owner at Comfort Inn, responded to this review

Thank you very much for your review, we are very happy to hear your positive comments about our hotel. We have just finished a total remodel of our hotel. We hope to see you soon in our lovely mountain town here in Western North Carolina. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn

Address: 313 Cunningham Road, Franklin, NC 28734
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Orbitz, Travelocity, Hotels.com, Agoda, Choice Hotels, Odigeo, TripOnline SA and Tingo so you can book your Comfort Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Franklin
Comfort Inn Franklin
Franklin Comfort Inn

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Room/suite (7)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Price Your Stay