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Comfort Inn

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313 Cunningham Road, Franklin, NC 28734
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141 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Jonesville, North Carolina, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visited Franklin to go gem mining and spent one night here. Nice, quiet, clean, and comfortable place to stay. Great continental breakfast. Wish we could have stayed longer. Will plan on staying here again when we visit in the area.

Was this review helpful? Yes
bradenton, fl
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Other than the beds being comfortable and the place being clean, there wasn't much else to the hotel. Shortly after we checked in and got in our room, someone from the hotel staff (we are assuming as we didn't see anyone) attempted to get into our room twice. When the front desk was called, they questioned us and started to... More 

Was this review helpful? Yes
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here to go gem mining. Debbie at the front desk was wonderful. She was so polite and nice. Made us feel at home. The breakfast was good and they even kept it going until 10:30 because they knew we had a teenager with us and wanted him to eat before we left.

Was this review helpful? Yes
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you so much for your kind words! We strive to provide exceptional customer service and we love to hear words of praise when we are doing a good job. Our top priority is customer service and cleanliness, We look so forward in seeing you real soon when you are back in the Franklin NC area. More 

Groveland
Level Contributor
135 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here a couple years ago and had a bad experience, from the blank stares from the girl at the front desk to the disappearing housekeeper who took it upon herself to strip our room of all bedding and towels while we were out and then leave for the day. Combined with the double manual doors that made it... More 

Was this review helpful? Yes
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for choosing Comfort Inn as your home away from home. Yes our hotel was renovated recently. Our new bedding package includes soft and firm pillows. Our goal is to give the customer modern, clean, friendly lodging at an affordable price. Our hotel now features an indoor pool, business center and Free Hot Continental Breakfast that includes our waffles,... More 

Ocala, Florida
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Best pillows EVER. Comfortable bed! Friendly staff! Perfect perfect perfect. Good breakfast. Could see Harley right out window. Supermarket in same area. I slept deeply and well. On a scale of one to ten, 10.

Was this review helpful? Yes
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for choosing Comfort Inn as your home away from home. Yes our hotel was renovated recently. Our new bedding package includes soft and firm pillows. Our goal is to give the customer modern, clean, friendly lodging at an affordable price. Our hotel now features an indoor pool, business center and Free Hot Continental Breakfast that includes our waffles,... More 

Waynesville
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 30, 2015

This motel has been recently refurbished with very nice rooms. We staying in a king room and the bed was very comfortable. Extremely clean room, well maintained continental breakfast. All in all, I would stay here again if I needed a room in Franklin. We had several family members staying at the Hampton Inn just up the road who said... More 

Was this review helpful? Yes 1
GMNC373, Manager at Comfort Inn, responded to this review

Thank you for choosing Comfort Inn as your home away from home. Yes our hotel was renovated recently. Our goal is to give the customer modern, clean, friendly lodging at an affordable price. Our hotel now features an indoor pool, business center and Free Hot Continental Breakfast that includes our waffles, meats and eggs. We hope to see you again... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2015

The location of the hotel is very convenient, it is close to shopping areas and attractions. The room was up to date with modern furniture and appliances. All of the bedding in the room was fresh and smelled wonderful. I felt a sincere welcome from all the employees including house keepers, breakfast attendant, and front desk clerks. The manager, Rick,... More 

Was this review helpful? Yes 1
GMNC373, Owner at Comfort Inn, responded to this review

Wow!!, I am glad to see that you enjoyed our hotel, I will share your review with all of our staff, We appreciate your business and hope to see you again soon. More 

Nashville. TN
Level Contributor
111 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed April 26, 2015

This was a last minute/show up booking, although I had already checked pricing beforehand and they did not try to gouge me. It is "outside" town, but restaurants will pick you up and take you back from hotel. We had 3 adults, so a double room was a must @ less than $100. For the area, I would stay in... More 

Was this review helpful? Yes 1
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for coming to TA to review our hotel, we appreciate your business and hope to see you soon GM More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

The pool kept our children satisfied. The continental breakfast was great. Free wifi. Very clean hotel. Will definitely stay there again when we return. There has to be a minimum of 200 characters and I'm out of words :)

Was this review helpful? Yes 1
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to go to TA and review our hotel, we have just recently renovated our hotel, and breakfast area. We hope to see you again soon. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 11, 2015

We made a reservation for this hotel on the Choice Hotels website. There was no notice on the many emails from Choice confirming our upcoming stay that at the time of check-in our card would be authorized for the room rate ($85) plus an extra $200 for "incidentals". The clerk told us this policy was just for cash and debit... More 

Was this review helpful? Yes 2
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for sharing your comments of our property. Our hotel just finished a very large renovation, and as part of our renovation to keep our hotel up to par, We require all guest to have a valid debit or credit card at check-in, we are getting away from accepting cash deposits from customers, so if you check In with... More 

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