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Comfort Inn

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313 Cunningham Road, Franklin, NC 28734
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137 Reviews from our TripAdvisor Community

Traveler rating
    62
    30
    19
    13
    13
See reviews for
48
33
7
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Ocala, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Best pillows EVER. Comfortable bed! Friendly staff! Perfect perfect perfect. Good breakfast. Could see Harley right out window. Supermarket in same area. I slept deeply and well. On a scale of one to ten, 10.

Was this review helpful? Yes
Waynesville
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This motel has been recently refurbished with very nice rooms. We staying in a king room and the bed was very comfortable. Extremely clean room, well maintained continental breakfast. All in all, I would stay here again if I needed a room in Franklin. We had several family members staying at the Hampton Inn just up the road who said... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2015

The location of the hotel is very convenient, it is close to shopping areas and attractions. The room was up to date with modern furniture and appliances. All of the bedding in the room was fresh and smelled wonderful. I felt a sincere welcome from all the employees including house keepers, breakfast attendant, and front desk clerks. The manager, Rick,... More 

Was this review helpful? Yes 1
GMNC373, Owner at Comfort Inn, responded to this review

Wow!!, I am glad to see that you enjoyed our hotel, I will share your review with all of our staff, We appreciate your business and hope to see you again soon. More 

Nashville. TN
Top Contributor
110 reviews 110 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed April 26, 2015

This was a last minute/show up booking, although I had already checked pricing beforehand and they did not try to gouge me. It is "outside" town, but restaurants will pick you up and take you back from hotel. We had 3 adults, so a double room was a must @ less than $100. For the area, I would stay in... More 

Was this review helpful? Yes 1
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for coming to TA to review our hotel, we appreciate your business and hope to see you soon GM More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

The pool kept our children satisfied. The continental breakfast was great. Free wifi. Very clean hotel. Will definitely stay there again when we return. There has to be a minimum of 200 characters and I'm out of words :)

Was this review helpful? Yes 1
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to go to TA and review our hotel, we have just recently renovated our hotel, and breakfast area. We hope to see you again soon. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 11, 2015

We made a reservation for this hotel on the Choice Hotels website. There was no notice on the many emails from Choice confirming our upcoming stay that at the time of check-in our card would be authorized for the room rate ($85) plus an extra $200 for "incidentals". The clerk told us this policy was just for cash and debit... More 

Was this review helpful? Yes 2
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for sharing your comments of our property. Our hotel just finished a very large renovation, and as part of our renovation to keep our hotel up to par, We require all guest to have a valid debit or credit card at check-in, we are getting away from accepting cash deposits from customers, so if you check In with... More 

Anderson, South Carolina
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 25, 2015

This Comfort Inn in Franklin, NC is one of our usual stop overs when we visit the NC mountains. The staff was exceptionally nice and helpful. The rooms have been renovated recently in 2014 with new carpets, paint, etc. Beds were comfortable. Breakfast had the usual cold and hot foods. The location is convenient on 441N to Dillsboro, Bryson City,... More 

Was this review helpful? Yes 2
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have... More 

Rockingham, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2015

VERY NICE Staff... had issues with the people in the room above me...they were very noisy. Once I brought it to the attention of the staff they were more than helpful in getting me into another room ASAP.

Was this review helpful? Yes 1
GMNC373, Guest Relations Manager at Comfort Inn, responded to this review

We can't thank you enough for your five star rating of our hotel. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We are overjoyed to hear that you had a great time with us and we are looking forward to your... More 

West Union, Illinois
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 30, 2015 via mobile

Because of the $50 charge for our two small dogs, the rate was ridiculous. We thought this would be offset by a good hot breakfast, but not so. The sausage tasted like cardboard and was cold. The eggs weren't eggs, but a cold, folded thin napkin like imitation. Gravy was cold and watery. Biscuits and waffle were fine. Room was... More 

Was this review helpful? Yes
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have... More 

Aiken, South Carolina
2 reviews
5 of 5 stars Reviewed January 27, 2015

A group of children from our church stayed here overnight prior to going snow tubing in Dillard, Ga the next day. Manager and staff could not have been more helpful. One of my chaperones was ill during the night and they even brought her apple juice during the night. Breakfast was typical continental but well kept. Would recommend staying here!

Was this review helpful? Yes
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have... More 

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