We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Franklin hotels

The Franklin Motel

Save Saved
You added The Franklin Motel to your Saves list
17 W Palmer Street, Franklin, NC 28734
Hotel amenities
No photo provided
Got a photo?
Add it.
Ranked #9 of 13 Hotels in Franklin
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Franklin
Check In Check Out
Write a Review

13 reviews from our community

Traveler rating
    3
    1
    1
    2
    6
See reviews for
7
4
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
douglaville
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 10, 2012

I am truly sad to find that The Franklin Motel has closed, this was a fantastic place that was full of charm. Everytime I stayed at The Franklin Motel or as most referred to it as" The Franklin Inn", it was very clean and the people were very friendly. If you needed anything they would make sure to get it... More

Was this review helpful? Yes 3
St. Petersburg, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2011

Just booked our room for the leaf lookers event! We come up to Franklin every year to see the fall foliage and honestly enjoy staying at the Franklin Motel. I just called and the man I spoke to was very knowledgeable, helpful, friendly and polite. I don't foresee us having any problems staying here. It may look a little run... More

Was this review helpful? Yes
Phoenix, Arizona
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 9, 2011

This motel should not be in business!! We came to NC for a wedding and this motel almost ruined it. It is dirty, falling apart, mean employees & over-priced!! Beware!!! If you have plans to stay here DON"T. The shower head came off, hitting my daughter in the head!! They didn't care, just sent a maintance man. We travel worldwide... More

Was this review helpful? Yes 3
FMotelmanager, Manager at The Franklin Motel, responded to this review

We would like to follow the advice handed down by wisemen for ages, if you cannot say something good........say nothing. We choose to say nothing. More

Hickory, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2011

We have stayed at the Franklin Motel for years and have always had a great time. The owners have been polite and helpfull. We have never had any trouble getting towels or any thing else. I just got off the phone booking our 2 rooms and the man I spoke with was very knowledgeable and polite.

Was this review helpful? Yes 1
FMotelmanager, Manager at The Franklin Motel, responded to this review

Folks like you are what makes this job worthwhile. We so enjoy meeting people and getting to know them, we always appreciate guests coming back year after year. Thank you for being such loyal customers and for writing such a nice review. It is always a pleasure to hear from people who have found a little bit of Franklin just... More

Greenville, South Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 8, 2011

This place is an absolute joke. I do not think the owner takes pride in the appearence of his business let alone having decent employees. There is a woman with blonde hair who runs the business that was extremely rude and appeared to be under the influence of something. We were never treated so badly. The front office smells like... More

Was this review helpful? Yes 2
FMotelmanager, Manager at The Franklin Motel, responded to this review

This derogatory, inflammatory, libelous review was written by one of a group of outrageous, young people who became angry that we would not allow behavior unbecoming of a family establishment. I am sorry that being told what is acceptable public behavior and what is unacceptable mad you so irate that you chose to spew such lies about this business and... More

Franklin, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 9, 2011

My family and I (which consisted of about 20 people using 6 different rooms) stayed at The Franklin Motel located at 17 W Palmer St, Franklin, NC 28734-3046 for a family reunion. When we arrived and walked into the room for the first time, the smell coming from the refrigerators was awful as well as the room itself was awful,... More

Was this review helpful? Yes 2
FMotelmanager, Manager at The Franklin Motel, responded to this review

We, as the management at The Franklin Motel would like to address the complaints brought forth by this guest. We strive to provide the best service possible to every guest who stays at this motel. For the hundreds of happy, satisfied guests we serve every year, there are always a few who cannot be pleased. We do not wish to... More

Columbia, SC
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2011

We were on a couple's get away and traveling through the mountains of western North Carolina. We hadn't made plans on where we would stay during our trek. We pulled into the Franklin Motel near downtown Franklin, NC late in the afternoon of a holiday weekend and received a warm welcome from the owner/operators. We stayed in the two story... More

Was this review helpful? Yes
FMotelmanager, Manager at The Franklin Motel, responded to this review

We are so glad you had such an enjoyable stay, guests like you make everything worthwhile. Thank you for choosing the Franklin Motel and please come back and see us again. It was our pleasure to serve you. More

Mooresville, North Carolina
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 2, 2011

I'm a travelling salesman and I've stayed at the Franklin Motel every Fall or Winter since 2000 for 4 days at a time. It's changed owners several times but the rooms have always been clean. I've always been placed in the 2-story section of the motel. The single-story section seems to be very run down. On my last 2 stays,... More

Was this review helpful? Yes
FMotelmanager, Manager at The Franklin Motel, responded to this review

We are sorry you feel this way, however, the 2 story building is closed during the winter months. We do this to conserve energy since the winter is a slower time of year for us. We still have the suites available and would be more than happy to put you in one, should you change your mind. More

Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 28, 2010

On December 28, 2010, I traveled almost 600 miles for a job interview in Franklin NC. I made a reservation at The Franklin Motel, located at 17 W Palmer St. Franklin, NC. It was 40 degrees outside with snow on the ground. I was given a room without plugs in the bathroom or a microwave. I was told if I... More

Was this review helpful? Yes 1
Pinnebog, Michigan
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed June 21, 2010

Checked in and immediately checked out and asked for a refund which we were given. The room we were given smelled like someone left two or three cats in there for weeks. The carpet was stained, the door to the mini-fridge was dirty and rusted, and the room was spartan at the least. Empty beer cans and litter was outside... More

Was this review helpful? Yes 2

Been to The Franklin Motel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Franklin Motel

Address: 17 W Palmer Street, Franklin, NC 28734
Location: United States > North Carolina > North Carolina Smoky Mountains > Franklin
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #9 of 13 Hotels in Franklin

Owners: What's your side of the story?

If you own or manage The Franklin Motel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.