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All 12 Franklin hotels

Hampton Inn Franklin

2.5 of 5 Hotel   |   244 Cunningham Road, Franklin, NC 28734
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90%
Ranked #1 of 12 hotels in Franklin
Certificate of Excellence 2013
A recent review
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193 people have reviewed this hotel

Traveler rating
    111
    64
    13
    2
    3
See reviews for
59
59
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Georgia, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was decent, staff was super friendly & nice. My famiy will stay somewhere else next time we visit Franklin, however, due to the amount of Febreze that the maids spray in the rooms. Our room may have been a smoking room at some point, and perhaps they were trying to cover the lingering odor, but the smell of... More

Was this review helpful? Yes
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

I’m Laurie Richards, general manager at the Hampton Inn Franklin, NC. Thank you for the kind words I will be sure to share them with our team! I am so sorry to hear about the issue you had with the fragrance smell. Our rooms are all cleaned and prepared for each guest per Hilton requirements. I was here when Sharon,... More

Belmont, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

One of the better staffed Hamptons. Even thought the hotel was undergoing renovations at the time. The only thing is the entrance to the hotel, it's a blind intersection and could be dangerous. Would suggest some sort of warning mirror, etc.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Always Kind...thank you for the kind words they mean the world to us! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you... More

Crandall, GA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were welcomed with warm cookies and a friendly smile. The hostess was enthusiastic and energetic, and she even gave us great dinner ideas of the local cuisine. The rooms were spacious, quiet and comfortable. Nice hot showers and crisp cool sheets really help with that Ahhh! factor climbing into bed for a well deserved rest. Excellent coffee too.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Well don’t we feel mighty Special!...Because you felt mighty Special! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us... More

Herriman, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This is a very average Hampton Inn. The staff is very friendly. The accommodations are very average. Breakfast was less than stellar. I will continue to stay here because I'm a Hilton Honor's member, but if you have other choices, you may wish to consider them. The price for my accommodations was very fair.

Review collected in partnership with Hampton

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Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Thank you so much for the review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. We are remodeling our entire lobby area also including our breakfasta rea so we can offer you that wonderful breakfast that you have become accustom to. Hopefully that will... More

Irvington, Kentucky
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

We arrived 3/20/14, parking lot was empty. We have stayed at several Hampton Inns throughout the US. They are nice clean hotels, this too was all of those. At check in we were told the room price and I about had a stroke. But we had been up all day and ready to rest so I agreed to the price.... More

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Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. I am sorry for any confusion about the rate. If you would like to share with me your stay information I will confirm all charges. You can email me at laurie.richards2@hilton.com. It is customary for hotels... More

Attica, NY, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very friendly staff, clean rooms. Would definitely stay there again. Off the beaten path, the rooms were quiet. The lobby is being remodeled, a little noise but only in lobby area. Beautiful town, short drive to many nice towns.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Well thank you again for your kind words. They mean the world to us! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have... More

Franklin, NC, United States
1 review
4 of 5 stars Reviewed February 26, 2014

I think that this is the best hotel to stay at in the Franklin area. Rooms are quiet and clean, and the staff was VERY friendly and helpful. There are other hotels in the area that are a little less expensive, and I have stayed there in the past, but the Hampton is the best value in this area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Well don’t we feel mighty Special!...Because you felt mighty Special! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us... More

Raleigh, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 18, 2014

We always stay here on business. The staff is wonderful, helpful. Rooms are clean, although the furniture (chairs) are worn and stained. The fitness center is undergoing renovations and there was no water available, but the machines are in good working condition. (The front desk gave me bottles of water.) I always enjoy staying here.

Review collected in partnership with Hampton

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Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

The pleasure was all ours to serve you while in Franklin! Our staff works hard to provide you with a home away from home experience as our team gets to know our guests on a personal level. Thank you for taking the time to share your wonderful comments with us. I have passed your positive words along to our team.... More

Woodbury, United States
1 review
5 of 5 stars Reviewed February 12, 2014

This hotel was excellent. The staff were friendly and professional. The room was very clean and updated. Comfortable beds. Quiet room. Great breakfast with a charming attendant. I typically do not like staying in hotels - but this was a very pleasant experience. The location was vey convenient for everything we needed to do in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Thank you for such a kind review! The pleasure was all ours to serve you while in Franklin! Our staff works hard to provide you with a home away from home experience as our team gets to know our guests on a personal level. Thank you for taking the time to share your wonderful comments with us. I have passed... More

McDonough, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2014

The staff at this hotel was kind and helpful in all areas of our needs. Location for what we were doing in NC was great and the hotel recommended some VERY good places to eat. Without their recommendations I don't think we would have enjoyed out dinners as much as we did.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Well don’t we feel mighty Special!...Because you felt mighty Special! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us... More

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Additional Information about Hampton Inn Franklin

Also Known As:
Hampton Hotel
Hampton Hotel Franklin
Franklin Hampton Inn
Address: 244 Cunningham Road, Franklin, NC 28734
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 hotels in Franklin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Franklin 2.5*
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