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All 13 Franklin hotels

Hampton Inn Franklin

244 Cunningham Road, Franklin, NC 28734
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90%
Ranked #1 of 13 hotels in Franklin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Brad B Versailles, United States
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  • Reviews (227)
  • Photos (25)
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  • Room tips (32)
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227 people have reviewed this hotel

Traveler rating
    127
    78
    17
    2
    3
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65
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10
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Versailles, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

This is a normal Hampton Hotel as far as the amenities. But, has a stellar staff. They were supper friendly and helpful. The even remembered that we had stayed there last year. We were there for the Gem Show. Upon our arrival they welcomed us, engaged in pleasant conversation. Then they went into what can we help you with mode,... More

Review collected in partnership with Hampton

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Spartanburg, South Carolina
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is your typical Hampton Inn. High on the hill you do get a great view of the surrounding mountains. The room is average. The bed mediocre and the pillows way too soft. The front desk ladies were extremely helpful in giving us suggestions about where to eat. Very friendly people.

Was this review helpful? Yes 1
Orlando, United States
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was clean, breakfast was great, plus a to-go breakfast waiting on the front desk counter was a nice touch so we could get on the road quicker. This location was great and only a short drive from some great hiking areas! And with a grocery store 3 mins away we could easily stock up on picnic supplies.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Well don’t we feel mighty Special!...Because you felt mighty Special! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us... More

Orange, Virginia
Top Contributor
178 reviews 178 reviews
78 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff as always is friendly, though when I checked in, I was third in line and the clerk was having along conversation. It might be good to have an additional staff person on the desk. Took the cover off the a/c as the room smelled musty. It was covered in dust and there was no air filter in the... More

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Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

I'm very sorry to hear you had any issue during your stay. Always call the front desk as we are here to make sure if there is an issue we can correct it and make your stay the very best possible. I will share your kind words with our staff. We recently completed our lobby, breakfast area and fitness center... More

Findlay
2 reviews
5 of 5 stars Reviewed 1 week ago

Quiet location, helpful staff, clean rooms and great complimentary breakfast. We felt that the staff went above and beyond to make our stay enjoyable and it really helped especially when a problem arose with our Harley Davidson motorcycle. I can't say enough about how well they helped us.

Review collected in partnership with Hampton

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Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. I will share your kind words with everyone...thank you again...We all kept our eye on your baby till she was safely picked up! When your travels take you to the mountains again, we’d be honored to... More

Belmont, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The title of the review really says it all. From the first time I stepped foot into the lobby and every visit after, I have always been treated as if I was the only one there. Even though I can't recall the staff's names, they remember mine. This location has always been clean and worth every penny spent. The staff... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Such kind words and so appreciated. We so want to make everyone feel welcomed when they stay with us! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again,... More

florida
Top Contributor
71 reviews 71 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently redone and really done well. It is actually charming, amazingly clean and the staff is outstanding. Breakfast buffet in the Am was delicious. Will be back!! The beds were very comfortable. Great location.

Was this review helpful? Yes 1
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Can you see us blushing!!!! I am so glad you like our new lobby...we think it's the cat's meow too! I will share your kind words with everyone. Thank you again....Till we meet again! Laurie and the entire Hampton Inn team More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

High on a hill, in the mountains of North Carolina, very close to restaurants, shopping, museums. Good access to other cities in N.C. We drove to through the beautiful mountains to Highlands and enjoyed lunch, shopping and historical sites there.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Thank you so much for the review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. The drive to Highlands is so beautiful no matter the season. I have lived in this area for over 20 years and still go to see the waterfalls! I... More

Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Your staff during our entire stay was fantastic! We were here for 2 nights at our first visit to Franklin, NC. All of the front desk employees, housekeeping, and breakfast staff were so friendly and accommodated our every need. Front desk staff took the time to help us with local maps for hiking and mining, along with restaurant choices. Plenty... More

Was this review helpful? Yes 1
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Are you just so kind! Sometimes a simple Hello! just makes your day! Well don’t we feel mighty Special!...Because you felt mighty Special! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Motel staff was great. Room was clean. Massaging shower head felt great on my aching back. Highly recommended to those looking for a quiet, clean, comfortable place to stay. Would stay here again when in the area!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Suck kind words! Thank you you have made our day! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us... More

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Additional Information about Hampton Inn Franklin

Address: 244 Cunningham Road, Franklin, NC 28734
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Franklin
Price Range (Based on Average Rates): $$
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Also Known As:
Hampton Hotel Franklin
Franklin Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Number of rooms
80

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