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Hampton Inn Franklin

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244 Cunningham Road, Franklin, NC 28734
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Hampton Inn Franklin
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Hampton Inn Franklin
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292 reviews from our community

Traveler rating
    168
    98
    21
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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  • All months
    (292)
  • Mar-May only
    (53)
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    (95)
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Top Contributor
87 reviews 87 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very clean and well kept property. Friendly staff and in-line with my expectations for the Hampton chain. The next morning started in a bit of a sour note with housekeeping waking me and my wife after a late night at just before 9:AM (check-out noon). My complaint was addressed in a very satisfactory manner and turned what could have been... More 

Was this review helpful? Yes
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. I wish we had not have woken you at 9am so sorry but I am so glad to hear you will be coming back! When your travels take... More 

Chesterfield, Michigan
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After a long day of driving from Tampa Florida we had been looking for a place to stop before heading to pigeon forge. We stopped about an hour earlier at a different hotel chain and weren't impressed so we got back in the car and proceeded to the Hampton here in Franklin. We were not disappointed, the room was spotless... More 

Was this review helpful? Yes 1
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

AWW, SHUCKS. WE LIKE YOU TOO! THANKS FOR THE KIND WORDS. THE FEELING IS MUTUAL! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to... More 

Charlotte,NC, United States
1 review
4 of 5 stars Reviewed 1 week ago

Ease checking in after driving across state to get to it. Desk clerk extremely helpful in quick check in and helping with restaurants after the one next door had closed. I'm hoping to return in May if the business is there.

Review collected in partnership with Hampton

Was this review helpful? Yes
Basye, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What more do you want? Comfortable and clean room, warm cookies before bedtime, delicious breakfast....not your usual muffins and cereal. Friendly and helpful staff throughout the facility. Luggage dollies and good wifi service. The lobby and breakfast room is very warm and inviting.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

AWW, SHUCKS. WE LIKE YOU TOO! THANKS FOR THE KIND WORDS. THE FEELING IS MUTUAL! THE WARM COOKIES ARE SOOOO GOOD!!! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great visit that started with making my reservation with Casey, who showed great patience with me. Each of the evening, front desk, ladies were wonderful. Breakfast was terrrrriffic! The room was squeeky clean. A great trip and a wonderful stay. I look forward to my next trip to Franklin.

Was this review helpful? Yes 1
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Can you see us blushing....I will share your kind words with Casey and our entire staff. We are walking on sunshine today,,,,, I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have... More 

Madison, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

Area was busy and hotel was full, but very quiet. Breakfast area a bit small for the numbers trying to eat, standing room only. Good stay just the same! Room very clean and comfortable. Breakfast good. Close to WCU.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. I am sorry about the breakfast area as we also have a meeting room space that we open for more seating options. When your travels take you to the mountains again, we’d be honored to have... More 

Greensboro NC
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 19, 2015

If you ever find yourself in the mountains of North Carolina near Franklin, please check out the Hampton Inn. You will be glad you did. Laurie and Michelle and the others there will treat you like family and you will go away feeling as though you were the only people there. Seriously we have stayed at several places in the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

AWW, SHUCKS. WE LIKE YOU TOO! THANKS FOR THE KIND WORDS. THE FEELING IS MUTUAL! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to... More 

Western North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

I love the consistent quality of Hampton Inns for the price and comfort level to book places you have been or haven't been. We had been to this hotel quite a few years ago and it was nice, we go there this time and they have completely remodeled and updated since our last visit. Way to stay current!

Review collected in partnership with Hampton

Was this review helpful? Yes
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

AWW, SHUCKS. WE LIKE YOU TOO! THANKS FOR THE KIND WORDS. THE FEELING IS MUTUAL! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to... More 

Greenville
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 17, 2015

pleasant, comfortable, great location for attending performances at the Smoky Mountain Center for Performing Arts. eThe breakfast was delicious, the hot foods were hot and the cold food cold - just like it should be. Great coffee and hot tea selection.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Thank you for the kind words...You have made our day! When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service. What can we say but see you next time! Laurie and the entire team at the Hampton Inn Franklin, NC Your... More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

We spent two nights here while looking for a place to take our car club. The hotel was very clean and the staff was very friendly and helpful. The breakfast was good, and they have coffee all the time for guests. We enjoyed our stay and plan to use the hotel for our spring get together for our club.

Was this review helpful? Yes
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Such kind words! Thank you I will be sure to share with everyone. It was a pleasure to meet you and your wife. Look forward to meeting all the club members. See you soon! Take Care, Laurie and the Hampton Inn team More 

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