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Holiday Inn Express Forest City

2.5 of 5 200 Holiday Inn Drive, Forest City, NC 28043
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Holiday Inn Express Forest City
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Holiday Inn Express Forest City
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71 reviews from our community

Traveler rating
    37
    19
    6
    4
    5
See reviews for
12
20
7
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (21)
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Mt Gilead NC
Top Contributor
64 reviews 64 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this facility numerous times in November & December over the past years while working in Rutherford County Schools. It has always been an excellent stay, but this year I was blown away by the overall excellent customer service across the entire staff. From my check by a very attentive and expeditious young man that was great... More 

Was this review helpful? Yes
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

Dear Guest, We would like to thank you for not only writing this review but for the wonderful compliments on our staff. It is our goal to consistently provide each of our guest with a positive experience. Thank you for your continueous stays with us and hope that we provide excellent service to you and your family for years to... More 

Charleston, SC
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 1, 2014

Never been to this area before so wasn't sure what to expect. This room is one of the cleanest hotel rooms I've ever stayed in. The front desk staff was very helpful with restaurant suggestions and in helping with wifi logon. Will definitely stay here again.

Was this review helpful? Yes 1
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

Dear Guest, We are very pleased that we could make your first experience in our area a memorable one. Hope we see you again in the future. Thank you for your wonderful feedback. Thanks the management team hear at Holiday Inn Express More 

A TripAdvisor Member
5 of 5 stars Reviewed September 13, 2014

Nice, clean place. Great breakfast! Room 114. King bed, kitchenette, whirlpool. Bed was very comfortable. Did hear children running in room overhead. But, kids will be kids. Elevator at room so you do hear some noise. But overall id stay again

Was this review helpful? Yes 1
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

Dear Guest, Thank you for you kind words. We are glad to hear you enjoyed your stay with us. Come back and see us soon. Thanks the management team here at the Holiday Inn Express More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 17, 2014

We stayed at the hotel recently because we were in town for a funeral and let me just say that this is one of the nicest Holiday Inn Expresses we have been to. The room was very spacious giving us lots of room for a family of four. Very nice microwave and refrigerator in the room. The staff was very... More 

Was this review helpful? Yes 1
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

Dear Guest, We thank you for your positive feedback and we hope you equally enjoy your stays with us in the future. Thanks the management team at here at Holiday Inn Express More 

Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 12, 2014

My dad has stayed here several times over the last few years and has come to really like the hotel. Given the negative reviews from other guests, I was pleasantly surprised by the staff and hotel in general. The room was well-appointed with a microwave and fridge and the breakfast was good. The dining room was nice, and we appreciated... More 

Was this review helpful? Yes 1
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

Dear Guest, Thank you for giving us your feedback on your recent stay with us. We are very pleased that your expectations was met while here other than the mishap with the smoking room. We would like to apologize for any inconvenience that may have caused you. Thank you for your continuous stays with us over the past couple of... More 

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2014

I normally avoid writing reviews about chain hotels such as this, but we had a notably pleasant interaction with a front desk attendant here after an 8 hr drive from the coast . Her name was elizabeth and she embodied the southern warmth & charm that endears us to the area and keeps us coming back. We just wanted to... More 

Was this review helpful? Yes 1
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

Dear Guest, Thank you for your feedback and wonderful comments on our front desk staff. We are extremely pleased to hear that your expectations was met with our hotel and staff. We are looking forward to showing you some more southern hospitality in the near future. Thanks the management team here at Holiday Inn Express More 

Nashville, Tennessee
Top Contributor
87 reviews 87 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 9, 2014

So if you have a reason yo be in Forest City, it won't take long to figure out you have limited choices. And this is a pretty good one. The rooms are clean and spacious. The microwave and frig are great because the hotel is next to an Aldis. The breakfast has lots of variety and something for just about... More 

Was this review helpful? Yes
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

Dear Guest, Thank you for taking the time out to give us this wonderful review. We are very pleased to hear that you enjoyed your stay at our hotel. We hope to accommodate you again in the near future. Thanks the management team here at the Holiday Inn Express More 

Bryson City
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed July 7, 2014

This is my second week staying here for work. Last week was a short week so it wasn't too bad. I check in today and have to wait on the girl at the front desk who is ranting to someone on the phone about the night guy who didn't seem to do something right...something about dirty rooms, reg cards, two... More 

Was this review helpful? Yes
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

Dear Guest, We're extremely sorry to hear about your unfortunate experience at our hotel. This is no where near the level of service we intend to provide. We can only hope that this experience isn't taken as a reflection of us overall, and we hope you give us the opportunity to redeem our services in the future. Thanks the management... More 

Durham, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 7, 2014

My partner's mother lives in Forest City, and we generally visit her twice a year. We have probably stayed at the Holiday Inn Express ten times over the last five years. The rooms are well equipped, clean, and spacious, and it has been a good haven for us. However, our most recent visits have revealed some management problems that need... More 

Was this review helpful? Yes
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

Dear Guest, Thank you for your vauluable insights. Your willingness to spare some of your time to relay your comments is genuinely appreciated. It is our goal to consistently provide superior service at our hotel. We appoligize for the few mishaps that you had during your stay with us not only in July but in December as well. We greatly... More 

Nashville, Tennessee
Top Contributor
245 reviews 245 reviews
201 hotel reviews
117 helpful votes 117 helpful votes
2 of 5 stars Reviewed July 1, 2014

It's a good little HI Experss. Modern decor. Very clean other than a dark stain in front of the fridge...bu the carpet is such that you can barely notice it. The Internet is spotty and the gym equipment, while not the best is ok - the eliptical is very low to the ground...just different than the norm. Breakfast typical -... More 

Was this review helpful? Yes
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

Dear Guest, Thank you for taking the time out of your day to write us a review. This will not only help with your future stays but with others as well. We are looking into the noise issues inside of the rooms. We are sorry for your inconvenience and the lack of sleep that you had. Thank you for the... More 

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Additional Information about Holiday Inn Express Forest City

Address: 200 Holiday Inn Drive, Forest City, NC 28043
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Forest City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Forest City 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Forest City Hotel Forest City
Holiday Inn Forest City
Forest City Holiday Inn

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