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Holiday Inn Express Forest City

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200 Holiday Inn Drive, Forest City, NC 28043
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Holiday Inn Express Forest City
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84 Reviews from our TripAdvisor Community

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St James, New York
1 review
3 of 5 stars Reviewed 3 weeks ago

Because of a winter blizzard warning all flights were canceled the day I was to check out. I had to leave the day before. I lost my payment for the 2nd night and the hotel would do nothing. $147 lost for a room that was to be $112 plus tax. I will drive farther on my next trip to not... More 

Helpful?
Thank Laura M
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 24, 2015 via mobile

I called the day before our arrival to change our room to a suite with a sofabed. The change was made and we were told everything was all set. There was an extra cost for this. After arriving, unpacking and getting ready for bed, we realized the sofa was not a pull out. We called the front desk and asked... More 

Helpful?
1 Thank catherinelS9237IB
Holiday Inn E, General Manager at Holiday Inn Express Forest City, responded to this review

We thank you for your feed back. I know we have recently spoke but i just wanted to thank you once again for your business. I hope if you are in our area again you will give us the chance to satisfies your lodging needs. Thank you More 

Ballwin, Missouri
Level Contributor
267 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed December 19, 2015

I was happy with the accommodations and the service by the staff members. The bedroom was large with a comfortable bed and chairs. The hotel was quiet and allowed me to get some work done in the evening. The breakfast buffet had a wide variety of items available for a quick meal before departing.

Helpful?
Thank Boat-Captain
Tampa, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 12, 2015

I stayed in a King Suite and it was clean, well appointed with a comfortable bed and quality linens. I couldn't have asked for more. The breakfast was great with a variety of hot and cold items. It was clean and the coffee was really good.

Helpful?
Thank Michelle D
Holiday Inn E, Manager at Holiday Inn Express Forest City, responded to this review

Thank you so very much, I hope you will stay with us when you are in the area again. More 

Christiana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 8, 2015 via mobile

Best Express I've stayed at. Decent breakfast, clean rooms, comfortable beds, Alex I believe that's his name working at the front desk was awesome, went out of his way to ensure his guests where taken care of. He's a great asset to this Hotel.

Helpful?
3 Thank Robert H
Holiday Inn E, Manager at Holiday Inn Express Forest City, responded to this review

Thank you so very much. More 

Bellport, New York
Level Contributor
10 reviews
4 of 5 stars Reviewed August 5, 2015 via mobile

Hotel is kept clean and neat. I wish it could have had a swimming pool for kids. The only negative issue was that the front desk person asked us to keep it quite in the lobby at around 7 pm. I think that was a little bit inappropriate.

Helpful?
Thank Renata C
Holiday Inn E, Guest Relations Manager at Holiday Inn Express Forest City, responded to this review

Thank you for your feedback regarding your stay. We value your comments as they help us to improve our services. We apologize for any mishaps you encountered during your stay. We hope you equally enjoy your stay's with us in the future. Thanks from the management team at the Holiday Inn Express More 

Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2015

Friends in North Carolina helped us pick this hotel. We were there July 12 and 13. We arrived early and the wonderful ladies at the hotel did all they could to get us in our room as soon as possible. We stayed in they Jacuzzi room. The room was beautiful and clean. The staff was friendly and helpful. The breakfast... More 

Helpful?
1 Thank Steven M
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

It's wonderful to hear that your stay with us has been a pleasant one. We do everything we can to make sure our guest visit is more than they expect. We hope your future visits are just as pleasant if not even more so. Thanks The Management Team at the Holiday Inn Express More 

winter springs
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 13, 2015

Have stayed at this hotel many times over the last 10 years. All was well as usual. No problems. Breakfast was typical of Holiday Inn Express. (Love those cinnamon rolls). Staff was friendly and accomidating.

Helpful?
1 Thank damrph
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

Dear Guest, Thank you for taking the time out to write us this great review. We are pleased to know that you continue to come stay at our property while your in our area and that you have never been diappointed in your stays. We strive to provide each guest with the exact satisfaction each and every time they stay... More 

Raleigh, NC
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 4, 2015

Frustrated when I made a ressie through TA for what I assumed was a non-smoking room since I did not choose a room with a "smoking" description. No - according to staff their that means you get whatever room they have - which in this case was smoking. Of course, room smelled like smoke. Guy at front desk was helpful... More 

Helpful?
1 Thank friendswithdave
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

Dear Guest, Thanks for taking the time to supply us with feed back, I'm so very sorry for you inconviences. Unfortunatly when a reservation is made through Trip Advisor and/or any other third party channel they have their own rules and policies that leave the hotel with little if any ability to make changes to reservations that have been made... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 1, 2015

I was here for a nine day stay for business. This hotel single handidly made a business trip feel like a vacation. Patrick H. day supervisor/front desk I want to give a special thank you for all you did. This little hotel exceeded all expectations. The entire staff was very welcoming and friendly everyone of the staff knew me by... More 

Helpful?
1 Thank Poison1974
Holiday Inn E, Front Office Manager at Holiday Inn Express Forest City, responded to this review

Dear Guest, Thank you for taking the time out of your busy schedule to write us this wonderful review. We are thrilled to know that your stay with us was beyond your expectations not only with the quality of our rooms but with the staff as well. We are pleased to know that you will be back for vacation and... More 

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