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Fontana Village Resort

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300 Woods Road, Fontana Dam, NC 28733
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Fontana Village Resort
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Fontana Village Resort
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319 reviews from our community

Traveler rating
    88
    116
    65
    30
    20
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100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I wasn't planning upon spending the night , but Carl at the marina swayed my decision , along with over 16 hours without sleep. He called the lodge , and negotiated a discount , which I really appreciated. The room was spacious , bedding comfortable and clean. It was January 19 when I went , and the night was cold... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We liked the cabin we rented and the main lodge was fine. It was cold so we did not use other recreational facilities. The only really bad part is how remote this place is and the incredibly twisty roads you need to drive to get here. They would be fun if you were driving them for recreation, but since you... More 

Was this review helpful? Yes
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you so much for your review. Our location is remote. However, for most, therein lies the charm of our property. Fontana Village Resort offers guests a chance to truly step away from the hustle and bustle of life for their vacation. We do offer many amenities to guests here on property for recreation, dining and activities as I see... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

We rented a hotel room in one of the detached lodges. Extremely noisy squeaky beds. Filthy floors. Tub wouldn't drain. Didn't have hot water one morning. One of our friends stayed in a cabin. They had horrible plumbing issues. And maintenance could never fix their tv reception. To top it all off found a bug in my food. We paid... More 

Was this review helpful? Yes
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you so much for writing your review. I am sorry to hear that your experience was less than excellent. We will do our best to look into the maintenance issues that you described and sincerely hope that you will travel to Fontana again and let us have the opportunity to give you the quality of service and hospitality that... More 

Travelers are raving about these Fontana Dam hotels

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I have been staying at the resort for the past 8 years, and have always enjoyed my stay. This time was very different, as we were robbed, for lack of a better term. When we were out of the room, maid service was performed, and we ended up loosing over $1000 worth of motorcycle gear. On top of it all,... More 

Was this review helpful? Yes
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you for addressing your concerns. We feel that all of our staff here are trustworthy. This issue is being addressed at multiple levels of management that are aware of the situation and are presently investigating it. More 

Greenville, South Carolina
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I can't believe the change in one years visit. We heard they were under new management. Lets hope it changes for the better. The room was dirty. Hairs in the bath floor and dirty Q tip on sink counter the entire time. The bathtub would not drain while you showered because the pull up shower device would not pull up... More 

Was this review helpful? Yes 2
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you very much for taking the time to write this review and for bringing these concerns to our attention. I am sorry to hear about the maintenance and housekeeping issues and do hope you know that they have been addressed. I hope that you do choose Fontana Village Resort again and that we have the opportunity to host and... More 

Greenville, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is our 3rd year back to MOTD at Fontana Resort. Our FAVORITE hangout is the bar at the Wildwood Grill. Zelerie is a fantastic bartender and the best employee at Fontana that we have met...and most of them are great! We actually get all of our food served in the bar so we can just hang out there. The... More 

Was this review helpful? Yes 1
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you so much for your review! We all look forward to the amazing experience that is MINI Cooper week. I am delighted that you enjoyed your stay and had such an excellent time at Fontana Village Resort and at the Wildwood Grill. Thank you also for recognizing the staff that helped to make your experience wonderful and know that... More 

Raleigh, North Carolina
Top Contributor
174 reviews 174 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Village Resort has standard hotel rooms, cabins, garden villas and lots of attractions in a large and diverse rustic resort. In warmer months there are pools and kids areas and lots of shops, restaurants, all with spectacular mountain views. It is the site of the work camp for the construction of Fontana Dam and has fairly modern amenities, Due... More 

Was this review helpful? Yes
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you so much for your review. We are so happy that you had a wonderful stay and were able to enjoy some of the many amenities that our property has to offer. Thank you also for recognizing our rich history, we are very proud of the historical significance of our Resort and area. Please come back and visit us... More 

Wamego, Kansas
Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

But it a great place to get away and the people here are some of the greatest, friendliest people we have ever met in a resort or retreat environment. They go out of their way to make you feel welcome and at home as part of the family. Well worth the visit and stay and the surrounding area is beautiful... More 

Was this review helpful? Yes 1
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you so much for your wonderful review. We are very proud of our staff and always take delight in going the extra mile for our guests. I hope that you will choose to vacation with us again soon, we look forward to serving you! More 

Cincinnati, Ohio
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 19, 2015

This was our first time staying at this resort. My son brought his car down to take on the "Tail of the Dragon" and we tagged along. The resort is gorgeous, well-landscaped and well-maintained. We ate at both the Mountainview and the Wildwood and the food was good and the portions were a bit too plentiful. The rooms are spacious.... More 

Was this review helpful? Yes 2
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you so much for taking the time to review our Resort. We are very appreciative of the feedback from our guests! I am sorry to hear that the bed was uncomfortable but am glad that overall you had a good experience here. We look forward to the opportunity to be your Smoky Mountain vacation destination again. More 

Georgia
Top Contributor
79 reviews 79 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 16, 2015

FVR is a great resort in the mountains and close to Fontana Lake. I use to go here every year with my family when I was a child and a lot of things were just as I remembered them. FVR has everything you need to have a wonderful family vacation in the mountains. Think Mayberry in the mountains. The grounds... More 

Was this review helpful? Yes
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you for your kind review. Fontana Village is truly the perfect spot in the mountains for a family getaway. Thank you for recognizing our hardworking staff. We take great pride in offering a full range of activities and amenities at a great value to our guests. We look forward to seeing you, please visit again soon! More 

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