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Fontana Village Resort

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300 Woods Road, Fontana Dam, NC 28733
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Fontana Village Resort
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329 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My family has visited Fontana for years. Recently, because of overall decline and disinterest on the part of our millennium age sons, we checked out. Five years since our last stay we returned; what we found may have drawn us back. On the plus side a new pool area, generally upgraded cabins, and (let's be honest) the sale of alcohol... More 

Was this review helpful? Yes 1
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you so much for review and for your return visit to Fontana Village Resort. Much has changed over the last few years! New ownership and now new management have brought many much needed improvements and upgrades. Please come back and see us soon! More 

Houston, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Our family recently returned from a 3-night stay in a 3-bedroom cabin at Fontana and were deeply disappointed. There was a huge gap between what is advertised on their website and what you get. The few nice things (see below) were greatly outweighed by what was NOT advertised: the mice, the noise, the poorly maintained trails (the Smokey Mountain trail... More 

Was this review helpful? Yes 1
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you very much for your review and for the feedback about your stay. I am sorry to hear that things were less than excellent. I hope you know that your concerns are being taken very seriously and are being address in all of the appropriate departments. More 

Travelers are raving about these Fontana Dam hotels

Wilmington, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in a 2 bedroom 2 bath deluxe Azalea cabin. The cabin is very, very basic but was clean. It is designed for 4 people and therefore you only get 4 of any item, 4 glasses, 4 forks, 4 plates, etc. so if you are staying for awhile, plan on doing dishes every day. In terms of cooking, there... More 

Was this review helpful? Yes 2
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you so much for staying with Fontana Village Resort and for providing us with this valuable feedback. Guest concerns are always taken very seriously. Our General Store does have many basic and essential items for travel and simple cooking. However, it is not a grocery store, the nearest of which is 19 miles in Robbinsville. More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

My boyfriend and I stayed at the campground early June 2015. The sites were clean, bathrooms and shower were decent. There is only one shower for women and one for men for the whole campground. Trees are pretty sparse, so bringing our canopy for shade was a great idea. There was very little noise during our stay and nobody messed... More 

Was this review helpful? Yes
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you so much for your review and for staying with us as Fontana Village Resort. Your feedback always helps us to make each guests stay even better. I am glad to hear that you enjoyed your trip to the nearby Tsali biking trails. Stay tuned about updates on our trail system. The USFS has a two year plan to... More 

Hickory, North Carolina, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We went to the resort for a friends wedding. We stayed in the lodge. Our room was comfortable enough. And the king bed was quite comfortable. The bathroom was tiny. When you opened the door it almost hit the toilet then the tub. There was a single sink outside with almost no counter space to place anything. It seems to... More 

Was this review helpful? Yes
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you so much for your review and for "unplugging" here at Fontana Village. I am delighted to hear that you enjoyed your visit for the wedding. Fontana Village is an excellent destination for weddings and group travel. More 

Cincinnati, Ohio
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I didn't get the vibe this place is "resort", but definitely a place for bikers and hikers. This place is very close to a part of the road called the "dragon", so there are tons of bikers (and sport cars) on the road and drivers staying in this place at night. Nothing wrong with that, but if you have young... More 

Was this review helpful? Yes
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you so much for your review. Fontana Village has many attributes and amenities that appeal to a variety of guests and travelers. Located 10 miles from the famous Tail of the Dragon, Fontana Village appeals to automobile and motorcycle drivers and riders. Surrounded on all sides by the pristine Nantahala National Forest, the Great Smoky Mountains National Park and... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here over Memorial Day weekend. We came to ride the Tail of the Dragon and hauled our Harley up from Sarasota, FL. When we arrived at 2pm our room was not ready, even though I requested an earlier check in 3 weeks prior. (check in is at 4pm). They compensated us by upgrading us to... More 

Was this review helpful? Yes
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you so much for your feedback about your stay, we always appreciate and take to heart our guest reviews. I am sorry to hear that your experience at the Wildwood Grill was less than excellent, but glad that you enjoyed your stay with us on your Dragonslaying adventure. We hope to welcome you back to the Smokies on your... More 

Atlanta, GA
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My family and I stayed here over Memorial Day weekend, and for the most part, we enjoyed our visit, however there are just enough negatives to withhold that last star. This could be a great place with just a few minor changes. The Pros: The rooms are beautiful; spacious and nicely furnished. Not expensive by resort standards: we had an... More 

Was this review helpful? Yes 2
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you so much for your detailed review and for spending your Memorial Day weekend vacation with us at Fontana Village Resort! While the rooms in the Lodge do not have microwaves or refrigerators, all of our 100 cabins, ranging from 1 - 4 bedrooms, have full kitchens stocked with everything you would need to prepare a family meal. Our... More 

Kennesaw, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago via mobile

We decided to move hotels and stay at Fontana Village Resort. The hotel was nice, clean and very accommodating. We used the pool and ate at Wildwood Grill. The food was good but the service was horrible. We didn't pay for dinner. We also had complaints about us being loud. We were in bed by 10pm.

Was this review helpful? Yes 1
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you for your review and feedback. While glad that you enjoyed your accommodations and the pool, I am sorry to hear that your overall stay was less than excellent. I hope that you choose Fontana Village Resort again as your destination in the Smokies. More 

Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 25, 2015

We used the Fontana Resort as a base camp while we did some motorcycle riding in the Smokey Mountain area. The resort is very clean and well kept. It is a sprawling affair built on the side of a hill that covers a couple of hundred acres and has many buildings. We stayed in the main lodge with a view... More 

Was this review helpful? Yes
FontanaVillage, Guest Relations Manager at Fontana Village Resort, responded to this review

Thank you for your review of Fontana Village. The Resort does encompass almost 400 acres with cabins throughout and we work hard to keep the grounds clean and beautiful. As you stated, the Lodge is centrally located to both casual and fine dining options. Thank you for making Fontana your destination in the Smoky Mountains, please come see us again! More 

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