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Comfort Inn Asheville Airport

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15 Rockwood Rd., Fletcher, NC 28704
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Comfort Inn Asheville Airport
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71 Reviews from our TripAdvisor Community

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Traveler rating
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    25
    14
    4
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (71)
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    (21)
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Whitetop, Virginia
Level Contributor
132 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is nice and the people very friendly, but when a room is designated as non-smoking, it would be nice if it really was. My room was clean, but smelled stronly of smoke. I did not ask for a room change as I was there for just one night.

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Brooklyn
Level Contributor
443 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 309 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel near Asheville airport. There is a small pool and breakfast included with waffles, juice, coffee, cereal and meat items. The woman at reception was very sweet and accommodating; she even tried to find me a lower rate at a different hotel not related to Comfort Inn's parent company. This was last minute and all... More 

Was this review helpful? Yes
Dipti P, Public Relations Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

South Bend, Indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for 5 nights on business and it wasn't anything I would drive out of the way for. In all honestly the hotel was clean in nearly every regard as it should be. I drove nearly 50 minutes to stay here as it was closer to restaurants and a few store but mostly because i am... More 

Was this review helpful? Yes
Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry for any inconviences we may have caused you. We do allow guest to fill up water but one of our staff members reported that you were washing your bus in the parking lot, which is something we do not... More 

Sarasota, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2015

I recently stayed at the Comfort Inn - Asheville Airport while in the Carolina mountains attending minor league baseball games. The first thing that impressed me was 8 hours before I checked in receiving a phone call from Bobby, the front desk manager, confirming my room selection for the night. Through a slip of the typing finger I had requested... More 

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Dipti P, General Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 24, 2015

All the hallways reeked of tobacco smoke. Pet friendly was not friendly for everyone else. Woke up 3 nights in a row by barking dogs. Breakfast was average. Staff not familiar with local area. Won't stay again.

Was this review helpful? Yes 2
Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We have converted our property to a smoke free hotel in order to eliminate any tobacco odors. We are sincerely sorry for the pet inconvenience. Please be sure to notify the front desk if you have any issues with such matters in... More 

Newport, Rhode Island
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed May 13, 2015

If you have pets this is a good Hotel. If you don't like the smell of pet urine I would look elsewhere. Location is convenient but pet smells cannot be eliminated no matter how much disinfectant you spray.

Was this review helpful? Yes 2
Dipti P, General Manager at Comfort Inn Asheville Airport, responded to this review

Dear Anne, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry for any inconveniences we may have caused you. We thoroughly wash all of our linens on a daily bases as well as shampoo our carpets. We will work to improve in order to meet your expectations. On... More 

Huntersville, North Carolina
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 12, 2015

I am going to be at a dog show next weekend (MEMORIAL DAY) and made a reservation through the show for a show rate. Today, 10 days before arrival I am told our rooms are being cancelled due to over booking. Sounds to me that they got a better deal (more money) and now I am scrambling. I will never... More 

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Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry for the inconvenience. Unfortunately, the event manage that you went through in order to book the room did not complete the reservation process by the cut off date. We can hold rooms for individuals without reservations but only for... More 

1 review
1 of 5 stars Reviewed May 10, 2015

THIS HOTEL IS DISGUSTING!!! I was in this hotel for a night at 5-1-15. I booked this hotel based on the good reviews in Internet (but we all know that they are often manipulated). The price i paid for a room was $156.44!!! For this money i was expecting clean room and perfect stay, but not in Comfort Inn.The room... More 

Was this review helpful? Yes
Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sincerely sorry for the inconvenience. We will be sure to tell our housekeeping staff about your review and will notify them to double check the entire room before closing the door. We will also be sure to go specifically into... More 

Winchester,TN
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 9, 2015

Searching for a room after 10:30 last night proved to be a little challenge. Ended up driving to this hotel and getting the second to last room available. Upon entering the room it immediately smelled smokey. We noticed a cigarette burn hole in the spread. Called the front desk and a nice and apologetic lady came up to our room,... More 

Was this review helpful? Yes
Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sincerely sorry for the smokey smell. The process of converting a smoking property to a smoke-free property takes plenty of time due to the long lasting odor of tobacco. Again, we apologize. On behalf of our entire team, I would... More 

SC
2 reviews
5 of 5 stars Reviewed May 3, 2015

My wife and I have stayed at this hotel before and we will definitely stay again and again! It is wonderfully close to the area of the NC mountains that we love to visit and it accepts our pets if we choose to bring them. We arrived a couple of hours before the designated check in time and were very... More 

Was this review helpful? Yes
Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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