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Comfort Inn Asheville Airport

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15 Rockwood Rd., Fletcher, NC 28704
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Comfort Inn Asheville Airport
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68 Reviews from our TripAdvisor Community

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Traveler rating
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    24
    13
    3
    5
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14
21
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Sarasota, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Comfort Inn - Asheville Airport while in the Carolina mountains attending minor league baseball games. The first thing that impressed me was 8 hours before I checked in receiving a phone call from Bobby, the front desk manager, confirming my room selection for the night. Through a slip of the typing finger I had requested... More 

Was this review helpful? Yes
Dipti P, General Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 24, 2015

All the hallways reeked of tobacco smoke. Pet friendly was not friendly for everyone else. Woke up 3 nights in a row by barking dogs. Breakfast was average. Staff not familiar with local area. Won't stay again.

Was this review helpful? Yes 2
Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We have converted our property to a smoke free hotel in order to eliminate any tobacco odors. We are sincerely sorry for the pet inconvenience. Please be sure to notify the front desk if you have any issues with such matters in... More 

Newport, Rhode Island
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed May 13, 2015

If you have pets this is a good Hotel. If you don't like the smell of pet urine I would look elsewhere. Location is convenient but pet smells cannot be eliminated no matter how much disinfectant you spray.

Was this review helpful? Yes 2
Dipti P, General Manager at Comfort Inn Asheville Airport, responded to this review

Dear Anne, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry for any inconveniences we may have caused you. We thoroughly wash all of our linens on a daily bases as well as shampoo our carpets. We will work to improve in order to meet your expectations. On... More 

Huntersville, North Carolina
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 12, 2015

I am going to be at a dog show next weekend (MEMORIAL DAY) and made a reservation through the show for a show rate. Today, 10 days before arrival I am told our rooms are being cancelled due to over booking. Sounds to me that they got a better deal (more money) and now I am scrambling. I will never... More 

Was this review helpful? Yes
Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry for the inconvenience. Unfortunately, the event manage that you went through in order to book the room did not complete the reservation process by the cut off date. We can hold rooms for individuals without reservations but only for... More 

1 review
1 of 5 stars Reviewed May 10, 2015

THIS HOTEL IS DISGUSTING!!! I was in this hotel for a night at 5-1-15. I booked this hotel based on the good reviews in Internet (but we all know that they are often manipulated). The price i paid for a room was $156.44!!! For this money i was expecting clean room and perfect stay, but not in Comfort Inn.The room... More 

Was this review helpful? Yes
Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sincerely sorry for the inconvenience. We will be sure to tell our housekeeping staff about your review and will notify them to double check the entire room before closing the door. We will also be sure to go specifically into... More 

Winchester,TN
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 9, 2015

Searching for a room after 10:30 last night proved to be a little challenge. Ended up driving to this hotel and getting the second to last room available. Upon entering the room it immediately smelled smokey. We noticed a cigarette burn hole in the spread. Called the front desk and a nice and apologetic lady came up to our room,... More 

Was this review helpful? Yes
Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sincerely sorry for the smokey smell. The process of converting a smoking property to a smoke-free property takes plenty of time due to the long lasting odor of tobacco. Again, we apologize. On behalf of our entire team, I would... More 

SC
2 reviews
5 of 5 stars Reviewed May 3, 2015

My wife and I have stayed at this hotel before and we will definitely stay again and again! It is wonderfully close to the area of the NC mountains that we love to visit and it accepts our pets if we choose to bring them. We arrived a couple of hours before the designated check in time and were very... More 

Was this review helpful? Yes
Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Bassett, Virginia
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 14, 2015

Visited the Area for the Mother Earth Fair, Stayed at Motel for two nights. Had late check-in because of traffic but everything was waiting for us. Gave confirmation number and the Desk clerk had our room keys and info printed awaiting our signature with in minutes we were in our room. The room was very clean and roomie. The bath... More 

Was this review helpful? Yes
Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Aiken, South Carolina
Level Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed April 12, 2015

The front desk was friendly and helpful. The room was clean and quiet. We had a good night's sleep and planned on sleeping in. Housekeeping started knocking on the door around 9AM and again a half hour later. Our room was near entry D and it was a nasty. The stars were chipped. There was a hole in a wall... More 

Was this review helpful? Yes
Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Mr. Robert B, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry for the issues you found regarding our housekeeping services. As for our stairwell, we do not have wallpaper and we have not found any holes but we will be sure to take a look at these... More 

Grovetown, Georgia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 17, 2015

We rented a king suite with a whirlpool tub. Cannot say enough good things. Comfortable bed, pillows, good selection of breakfast items which was kept well stocked. Very clean hotel, friendly staff, and the whirlpool tub was to die for. We will definitely return!

Was this review helpful? Yes 1
Dipti P, Manager at Comfort Inn Asheville Airport, responded to this review

Thank you for staying with us. Your feedback is important to us and we thank you for taking the time to write a review. Positive reviews strives our staff to work even harder. We hope to see you again soon! More 

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