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Hampton Inn & Suites Asheville-I-26

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18 Rockwood Road, Fletcher, NC 28732
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Hampton Inn & Suites Asheville-I-26
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Hampton Inn & Suites Asheville-I-26
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302 Reviews from our TripAdvisor Community

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Traveler rating
    197
    64
    25
    12
    4
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99
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77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (302)
  • Mar-May only
    (88)
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    (80)
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    (70)
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    (64)
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Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed overnight in this Hampton Inn & Suites in a recently renovated room. We were very well taken care of by the desk and room staff, enjoying our stay very much. The only (minor) downside is that the water draining from toilets and showers is rather audible, although conversations and other sounds were not. Good place to stay.

Was this review helpful? Yes
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

When checking in the lady was new and I ask for a AAA discount but the guy in back said we aren't giving discount tonight! Then he stood out of the way on his phone, never got told when breakfast was or where anything was. For the number 1 hotel area I wasn't impressed. Rooms were great. And the morning... More 

Was this review helpful? Yes
SharonHDavidson, General Manager at Hampton Inn & Suites Asheville-I-26, responded to this review

Thank you for taking the time to share your thoughts with us regarding your recent stay. I am terribly sorry that we were unable to honor the AAA rate.. I have reviewed the security footage of your check-in and we unfortunately are unable to honor a AAA rate without proper identification being present at check-in. It diminishes the value of... More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved the hotel. The rooms were clean, modern, and well thought out. The staff was friendly, and the place is just all around well run. Right off I 26, it is a little outside Asheville, but very convenient to run up the interstate to Biltmore and beyond.

Was this review helpful? Yes 1
Raleigh, NC, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I requested another guest's folio be transferred to my room for payment. The result was that both of us have been billed and the staff tells us what we want to hear and does nothing! Multiple calls and contacts have resulted in no action.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
SharonHDavidson, General Manager at Hampton Inn & Suites Asheville-I-26, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I paid a little bit more than I would have liked to, but once I got there, I thought the lobby, room, bathroom, and breakfast exceeded my expectations and made the price well worth it. I visit that area at least once a year, and will definitely plan to stay there again.

Was this review helpful? Yes 1
Jacksonville, Florida
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only room available was a suite, so price was a bit much, but room was very nice. Air conditioner in BR worked fine, but the temp never seemed to cool off in the main area. Did not mention to front desk because the family member staying on the sofa bed was comfortable. Staff very attentive to any needs and extremely... More 

Was this review helpful? Yes 1
SharonHDavidson, General Manager at Hampton Inn & Suites Asheville-I-26, responded to this review

Thank you for sharing your thoughts with us regarding your recent stay with us. I am glad to hear that you were able to enjoy one of our spacious suites. We strive daily to provide each and everyone of our guests with clean, comfortable rooms. I am sorry that there was an issue with the AC in the living room.... More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had several electronics to charge and there were 3 USB locations in the room for us. We were able to order room-service and take it to the pool to eat at a table and chairs. Great for the kids. The bathroom was very clean.

Review collected in partnership with Hampton

Was this review helpful? Yes
SharonHDavidson, General Manager at Hampton Inn & Suites Asheville-I-26, responded to this review

Thank you for being our guest and for taking the time to share your thoughts with us regarding your recent stay. It is great to hear that you enjoyed the added amenities that we have added to our rooms. I am thrilled that you were able to take some time and relax and enjoy dinner by the pool. I do... More 

Chico, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was traveling for business, I love this hotel. It is extremely clean, staff is friendly & helpful and the location is perfect. Close to Asheville Airport and plenty of fun things to do in Mills River and Hendersonville.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
SharonHDavidson, General Manager at Hampton Inn & Suites Asheville-I-26, responded to this review

Thank you for being our guest and for your loyalty to the Hampton Brand. We truly appreciate you taking the time to share your thoughts about your recent stay with us. We hope that you will stay with us again in the near future. Sharon Davidson, General Manager More 

North Bend, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Coffee/beverages in lounge 24/7, food and drink items available at desk 24/7, hot tub and swimming pool always working and well-maintained, inviting lounge area, complimentary hot breakfast, quiet rooms, up to date room layouts, accommodating staff, meticulously clean rooms.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
SharonHDavidson, General Manager at Hampton Inn & Suites Asheville-I-26, responded to this review

Thank you for taking the time to write a review about your recent stay with us. Thank you for being a valued customer. I am glad that you experience such consistency throughout the Hampton Brand. We strive daily to ensure each and everyone of our guests have an outstanding experience with us. Looking forward to having you stay with us... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Ashville Hampton Inn was exceptional in every way. Beautiful, clean room with everything needed. Breakfast was fabulous, with lovely cheese omelets! Breakfast in a bag was provided for early risers. Staff was gracious and friendly! Will definitely stay again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
SharonHDavidson, General Manager at Hampton Inn & Suites Asheville-I-26, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I am so glad to hear that you enjoyed our stay with us. We will most definitely look forward to having you return as our guest. Thank you for your business! Sharon Davidson, General Manager More 

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