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Ramada Plaza Fayetteville Fort Bragg Area

3.5 of 5
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1707 Owen Drive, Fayetteville, NC 28304 (Formerly Holiday Inn Fayetteville)
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1 room 1 guest
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Ramada Plaza Fayetteville Fort Bragg Area
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146 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Milford, New Hampshire
1 review
5 of 5 stars Reviewed yesterday NEW

I wished the beds were queen size instead of full size, but the staff were awesome. We went to many restaurants, and nothing compared to the food at the restaurant they have right inside the hotel. The wings, chimichangas were delectable, but the icing on the cake were the NY Sirloin steak, and the Salmon. I give them a 5... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I specifically wanted to stay in a 3 star hotel or greater. This hotel is more like a 1 star. Checking in was uneventful, front desk employees were very friendly. Lobby was very nice and updated but the rooms are dank, musty and dirty. Cracks in the walls and stained carpets. I was very disappointed. About 10pm my air conditioning... More 

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Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I travel a lot, but typically don't write reviews. Had to here as it was such a horrible experience. I've stayed in some dumps in 3rd world countries..this may have been worse. The hotel just transitioned from Holiday Inn to Ramada, so some of the issues were teething pains, but others.. not so much so. ... We made a reservation... More 

Was this review helpful? Yes 1
Warner Robins
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 23, 2015

The most impressive asset for this hotel is the staff. The reception folks couldn't do enough for us to make the in-processing as smooth as possible. The bartender on Sunday night (19 Jul - sorry I didn't get her name) is the epitome of customer service and should get kudos from the hotel. Everyone that we passed in the hallways... More 

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 12, 2015

The hotel was very good and comfortable despite the 100 degree temperatures outside. King size bed and pillows were very comfortable ... the pillows surprisingly comfortable as I have stayed at a number of hotels that the pillows were either way too stuffy and hard or too soft. Bathtub/shower was large and had a safety bar. Parking was good as... More 

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A TripAdvisor Member
3 of 5 stars Reviewed July 11, 2015

Pros: Room was clean and spacious Cons: The hotel mixed up our reservation not once, but three times. Had to call three times to get it settled. It was for a group function and they could not get it right. Get there, check in was no problem. Unloaded our stuff and then went to dinner. Came back to someone else... More 

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IHGCare, Guest Relations Manager at Ramada Plaza Fayetteville Fort Bragg Area, responded to this review

Dear Valued Guest, Thank you for taking the time to express your thoughts and concerns regarding your recent stay. We do strive for customer service improvement in everything we do and all of the issues you described obviously do not meet our expectations let alone yours. I deeply apologize for any inconvenience you may have experienced particularly with the level... More 

Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed July 5, 2015

We had our Dad's 80th birthday party in the Wellington Room located at the Holiday Inn and it was SUPERB!!! The service we received was outstanding from the beginning to the end. The ladies in sales went beyond the call of duty, and the staff that was assigned to our function went even farther beyond the call of duty. This... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 25, 2015 via mobile

This place was awful ! There were bugs all over the beds and bathroom. The staff was nice, but acted loke I was making it up till I showed them. I was switched to 4 different rooms and eventually just gave up. After I took off the main quilt , it was ok I guess.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Ramada Plaza Fayetteville Fort Bragg Area, responded to this review

Dear Shaung77, Thank you for taking the time to review our hotel on TripAdvisor. We apologize if your experience was not as pleasant as you would have liked it to be due to the cleanliness level of the rooms being below par. We would like to look into this further, thus we sent you a private message to help us... More 

Kuwait City, Kuwait
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 22, 2015 via mobile

I've stayed at this Holiday Inn on more than one occasion. It's my hotel of choice because they have a free airport shuttle that will also take you to shop or to get something to eat. They have free wifi and a nice breakfast buffet with biscuits, grits,fresh fruit and scrambled eggs to name a few. The staff is professional... More 

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Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 19, 2015

Been here before, we. Maintainef, very clean and staff are all friendly. Breakfast buffet is very good. Lots of parking, and easy access to Fayetteville and Ft. Bragg. Great bed, easy wifi, elevators very slow. Will stay here again.

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