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All 49 Fayetteville hotels

Holiday Inn Fayetteville - Bordeaux

3.0 of 5 Hotel   |   1707 Owen Drive, Fayetteville, NC 28304
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Ranked #32 of 49 hotels in Fayetteville
A recent review
5 of 5 stars reviewed 3 weeks ago
AnnieD39 Winthrop, Maine
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76 people have reviewed this hotel

Traveler rating
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    17
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16
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Tampa, Florida
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I can't believe this is still accepted as a Holiday Inn. No desk in the room? Really? That's almost unimaginable. There was clearly space for a desk, but no desk. It looked out through a window that couldn't possibly meet code into a defunct garage. This place needs help.

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Dallas, Texas
Top Contributor
65 reviews 65 reviews
64 hotel reviews
95 helpful votes 95 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Older hotel and you have to find an electrical socket to set things up such as lap top cell phones and other items. But the worst service is the restaurant staff. This is the fourth time that I ate there and the attitudes of the personnel is not friendly to all guest. For the third time eating there, I am... More

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Port Royal, South Carolina
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My family and I stayed here a few nights ago. So disappointed in this Holiday Inn. The front desk girls were nice and helpful. The beds and the pillows were so hard. The pillows are also very small and square. The pool was open, but was freezing cold. There was trash, cigarette buts and a lot of leaves floating in... More

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IHGCare, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review

Dear tlkey2, Thank you for staying with us and for bringing this to our attention. We are very sorry to hear about your experience on your recent stay. We would like to address your experience further, and have sent you an email with additional details. Thank you again for your comments, and for staying with us. Sincerely, Connie D Case... More

Winthrop, Maine
Top Contributor
56 reviews 56 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were traveling North and stayed here for the first time. After a day on the road it is very nice to have a restaurant on location. Baron's is very nice. I am always impressed with the handicap bathroom at Holiday Inns they do the best job setting it up to be user friendly. Holiday Inns are usually clean and... More

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Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My two sons and I (aged 11 and 13) needed a place to stay on our road trip to Florida. With rooms hard to come by on the I-95 corridor, we grabbed whatever rooms were available. We stayed for one night only and did so strictly to get some sleep. The good news is the front desk staff were great.... More

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IHGCare, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review

Dear randallb, Thank you for your candid review of our hotel. It is lovely to read your kind words regarding our staff. We are glad you found the rooms clean, however, we regret letting you down on some aspects of your stay. We appreciate you bringing your concern to our attention and rest assured, your input will be shared with... More

Lansing, NC
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The best (free) hot breakfast I have ever encountered. I would have given this a 5 Star, but for some housekeeping problems. 1. Several access doors in the West Wing do not have functioning key card access, so it is necessary to walk a considerable distance to enter. With luggage, this is difficult. 2. The housekeeper had left a used... More

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raleigh nc
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 13, 2014

Stayed at this hotel during a snow storm, also did this 3yrs ago. Hotel customer serivce has greatly improved. PROS- Very close to the hospital and fast food restaurants -decent price with discounts -linens on bed were VERY clean, smelled amazing CONS- Old, needs updating, paint peeling, very loud HVAC systems (some don't work) -bad layout, have to walk outside... More

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IHRMC_Manager, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We are so pleased to see our amazing staff made a good impression on you. We are in the process of updating our property so your feedback is very important to us as it helps with the direction we need to go in. Thank... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

I almost didn't book with this hotel, however the option of having a free hot breakfast helped with my decision. The rooms are huge unlike the Holiday Inn Manhatten. I was very surprised it was warm when i walked in the room as I always have to adjust the temperature every place I stay. The room was clean, tho hotel... More

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IHRMC_Manager, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review your recent stay with us. We are very pleased to see you enjoyed your time and that our amazing staff was able to make you feel welcome. We want to also thank you for eating with us and we are thrilled you enjoyed the food! Thank you... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2014

These people at this hotel saved the day for my sister's wedding, they really went out of there way at the last minute and helped me get a few rooms for family members from out of town who were blindsided by another Hotel that was a nightmare. the front desk staff was subburb, and everyone else were just fantastic, the... More

Was this review helpful? Yes 1
IHRMC_Manager, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We are so pleased to see that you enjoyed your time and that our amazing staff was able to make you and your family comfortable and relive some of the stress. Thank you again and we hope to see you and your family the... More

Lake Ridge, Virginia
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 29, 2014

I was so scared to stay here based on reviews, but I didn't have a choice as it was a group booking for my daughter's soccer tournament. I was very pleasantly surprised (and I am a "hotel snob", as my daughter says). Yes the building is old, but the inside was modern and appeared to have been recently updated. The... More

Was this review helpful? Yes 1
IHRMC_Manager, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review

Dear Valued Guest, We would like to first thank you for taking the time out of your day to review your recent stay with us here on TripAdvisor. We are glad to see an experienced traveler such as yourself enjoyed your stay and our amazing staff. Reviews like this tell us the hard work we have been putting in to... More

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Additional Information about Holiday Inn Fayetteville - Bordeaux

Also Known As:
Hotel Bordeaux Fayetteville
Hotel Bordeaux
Holiday Inn Fayetteville Bordeaux
Fayetteville Holiday Inn
Address: 1707 Owen Drive, Fayetteville, NC 28304
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 49 hotels in Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Fayetteville - Bordeaux 3*
Official Description (provided by the hotel):
This Holiday Inn Hotel and Convention Center is located near Fantasy Lake Waterpark, Crown Coliseum, Fayetteville State University, Fayetteville Motor Speedway, Simmons Army Airfield, Pope Air Force Base, Methodist College and the Cape Fear Botanical Gardens. The The Bordeaux Hotel Fayetteville offers guests an outdoor pool, free airport shuttle, restaurant, lounge, fitness room, free high-speed wireless Internet access, guest laundry, business center, fax/copy service, wakeup service, free parking with room for large vehicles and 34,000 square feet of meeting facilities. Small pets are accepted with additional charges. Guest rooms may offer free high-speed wireless Internet access, coffee maker, cable TV with extra stations, hair dryer, iron/board, free local calls, air conditioning, alarm clock and electronic door locks. ... more   less 
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