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Holiday Inn Fayetteville - Bordeaux

3.0 of 5
1707 Owen Drive, Fayetteville, NC 28304
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Holiday Inn Fayetteville - Bordeaux
Ranked #31 of 48 hotels in Fayetteville
2.5 of 5 stars 66 Reviews
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66 reviews from our community

    Trip type
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    27
Date Rating
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 26, 2012 NEW
1
person found this review helpful

Let me start by warning anyone who stays here that you should bring your own...EVERYTHING! First, the parking lot was so dark, we could barely see where to enter! When I asked at the front desk I was told, "we have a lot of complaints about that. Our owners won't pay to have the lights replaced". GREAT to know! Guest... More

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North Shore MA
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2012

Having read a few reviews, I was not looking forward to my stay here. I was part of a group attending a wedding. I found the hotel, to be clean and the room in good shape, although a bit worn. The AC was adequate, and slightly on the noisy size. As I had to extend my stay, I needed to... More

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Harrisburg, Pennsylvania
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 23, 2012

Holiday Inn Express was reasonably priced and has very nice rooms and staff! We were hestitant about this hotel, I read the reviews prior to booking. Every time we visit Fayetteville, NC...it's adventure just with the hotels we choose! (I do inspect each bed for critters or evidence of past critters, lol... NO Critters!) We can't afford top dollar for... More

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See 9 more reviews by poorannette for Fayetteville
Charlotte, NC
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 16, 2012

I was there for a convention that was being held at the facility. If you remember my last review, it was not too nice due to the desk people losing my reservation. This time they had my reservation, gave me a nice room on the 3rd floor of the West Wing (this faces the hospital across the street). The room... More

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See 3 more reviews by Mer82 for Fayetteville
Alexandria, Virginia
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 8, 2012

We arrived late at night (Midnight) The property had no lights in the parking lot and it was very dark. The front desk clerk (older lady) was wonderful and very nice to talk with. Our first room was on the back side lower level of the garage. (Right side of building; there are 2 garage decks) The room had a... More

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See 2 more reviews by 95traveler for Fayetteville
IHGCare, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review
May 17, 2012

Dear 95traveler, Thank you for taking the time to let us have your feedback via Trip Advisor following your recent stay at the Holiday Inn Fayetteville - Bordeaux. I was sorry to hear some aspects did not meet your expectations. I was pleased that our Front Desk agent was able to offset this displeasure with great service. We appreciate the... More

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3 of 5 stars Reviewed April 6, 2012

I bid on this hotel on priceline ($90 fyi) and then I went to read the reviews and oh my lord I was scared out of mind. I tried to get out of it with priceline but I was stuck. Anyways I brought my own sheets and pillow cases because of all the bad reviews. Anyways the only complaint I... More

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IHGCare, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review
May 14, 2012

Dear SANDMANREVIEWS, Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced with the late check in. I will follow up with the staff to ensure that similar incidents won't happen again. I appreciate your feedback as this is our best resource for improving guest services. Thank you for staying... More

Ocean Isle Beach, North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 2, 2012

My husband had a conference here last week and we spent 2 days at the Holiday Inn Bordeaux, which needs a lot of work. We were first booked into a 5th floor room in which the lock went bad and couldn't be fixed. Then we were moved to a 4th floor room and still had to have our keys reprogrammed... More

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IHGCare, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review
May 9, 2012

Mizlynn, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service and accommodations that were less than satisfactory. We hope that you give us a chance in the future to show you how great our hotel is. Ben J IHG Care More

San Antonio, Texas
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 31, 2012

The website said this was by Cross Creek which we assumed meant the mall. However it was across town. There was a Hol Inn Exp near the mall & they sent us to the right place. We were given the key to room 168. However the room numbers went from 170 to 166. We searched down a close hall way... More

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See 3 more reviews by retired43 for Fayetteville
IHGCare, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review
May 3, 2012

Dear retired43, Thank you for staying with us and leaving a review. I am glad to see that you left some feed back on what you liked as well as what feel below your expectations. I'm deeply sorry for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals... More

Fayetteville, North Carolina
1 review
1 of 5 stars Reviewed March 23, 2012

I don't know where to begin with the inadequacies of this establishment. The A/C did not work. I have the door opened to allow for fresh air circulation. Of course, the bugs are entering. The bed linen did not appear to be fresh. The establishment 's idea of a sleep number bed was a sign, soft, firm on the pillows... More

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Wilmington, North Carolina
1 review
5 of 5 stars Reviewed February 27, 2012

I was visiting Fort Bragg and decided to stay at the Bordeaux. I had heard they were going to become a Holiday Inn so I thought I would give it a chance. Check in was great, I asked about an offsite gym that I had read about on their website and was informed that it was merely 2 stop lights... More

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Additional Information about Holiday Inn Fayetteville - Bordeaux

  • Holiday Inn Fayetteville Bordeaux
  • Fayetteville Holiday Inn
Address: 1707 Owen Drive, Fayetteville, NC 28304
Price Range: $$

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Holiday Inn Fayetteville - Bordeaux
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