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Holiday Inn Fayetteville - Bordeaux

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1707 Owen Drive, Fayetteville, NC 28304
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Holiday Inn Fayetteville - Bordeaux
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139 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
  • All months
    (139)
  • Mar-May only
    (48)
  • Jun-Aug only
    (47)
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    (20)
  • Dec-Feb only
    (24)
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1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

This place was awful ! There were bugs all over the beds and bathroom. The staff was nice, but acted loke I was making it up till I showed them. I was switched to 4 different rooms and eventually just gave up. After I took off the main quilt , it was ok I guess.

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Kuwait City, Kuwait
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I've stayed at this Holiday Inn on more than one occasion. It's my hotel of choice because they have a free airport shuttle that will also take you to shop or to get something to eat. They have free wifi and a nice breakfast buffet with biscuits, grits,fresh fruit and scrambled eggs to name a few. The staff is professional... More 

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Been here before, we. Maintainef, very clean and staff are all friendly. Breakfast buffet is very good. Lots of parking, and easy access to Fayetteville and Ft. Bragg. Great bed, easy wifi, elevators very slow. Will stay here again.

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Baltimore
Contributor
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here one night. The room was just ok. The carpet felt weird and the bathroom tub had yellow stains. The bed and pillows were comfortable. I stayed only the 5th floor with a room at the end of the hallway. The room was located away from the lobby, which required a bit of a walk to the room.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review

Dear msstokes80, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed and pillows. However, we’re sorry we fell below your expectation regarding the carpet condition and bathtub cleanliness. We will address these concerns. I assure you that the feedback of... More 

Bucks County, Pennsylvania
Top Contributor
94 reviews 94 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here because that's where family reunion booked our rooms. Our room was a little disappointing. First floor, view of lower level parking garage. The bed and pillows were comfortable. Carpet stained. Bathroom not so great, peeling paper etc. lobby was attractive. Free coffee. Comp breakfast not good. Lobby personnel very friendly. Wifi was good. In room coffee was actually... More 

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IHGCare, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review

Dear Bluemango4me, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff, Fifi and the coffee. However, we’re sorry we fell below your expectation regarding the carpet cleanliness, breakfast and the view. We will look into these concerns. I assure you... More 

Winter Garden, Florida
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed there for just one night and it was OK. The staff was very friendly and the room was fine. Breakfast was provided and it was a cut above the usual provided breakfast. Had dinner in the restaurant, which you can skip. All in all, it's good for a one night stay

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IHGCare, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review

Dear RWB14, Thank you for taking the time to provide us with your feedback. I am glad that you found our hotel staff commendable. I sincerely apologize if there were any shortfalls on breakfast that may have caused you inconvenience. Your comments are taken into account and I trust our management will continue to do their best to ensure our... More 

Top Contributor
83 reviews 83 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We held the 173 Airborne Brigade B Co. Med reunion at this hotel during All American Week at Fort Bragg. It was perfect from start to finish, which was five days! This has to be the best staffed hotel I've been to in a LONG time, so friendly, always greeted us and helped in every way possible, including escorting us... More 

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Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Quite frankly one of the best hotels I have ever stayed in. I was, and still am, blown away by how friendly and accommodating the staff are. The rooms are spacious, clean, and quiet. There is a lovely full breakfast in the morning. I used the free shuttle service numerous times to go various places and the staff were always... More 

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Goose Creek, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff was knowledgeable, friendly, and very helpful. The room was very spacious and looked like it was renovated. It is an older hotel and you do not hear your neighbors. It is a very large hotel with the swimming pool out of order, so we could not swim. The hallways are not air conditioned and the elevator is slow... More 

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IHGCare, Guest Relations Manager at Holiday Inn Fayetteville - Bordeaux, responded to this review

Dear Arnold M, Thank you so much for your review of our hotel. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the friendly, and helpful staff, spacious rooms and location of the hotel. It seems that we were few issues during your stay in particular the... More 

PIQUA
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 19, 2015

Don't pay attention to the negative reviews! With some of the negative reviews I read I was hesitant to stay here. My son who is stationed at Ft. Bragg recommended it, so I booked. I really don't know what the fuss was about, Our stay was excellent! There were some minor cosmetic issues (wallpaper coming up in places and the... More 

Was this review helpful? Yes 1
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