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Fairfield Inn Marriott Cross Creek Mall

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562 Cross Creek Mall, Fayetteville, NC 28303
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Fairfield Inn Marriott Cross Creek Mall
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Fairfield Inn Marriott Cross Creek Mall
Fairfield Inn Marriott Cross Creek Mall
Fairfield Inn Marriott Cross Creek Mall
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146 reviews from our community

Traveler rating
    56
    20
    36
    21
    13
See reviews for
30
15
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73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

The room was very clean!!! The breakfast was outta this world good!!! But the BED was a little slice of heaven!!!! AND THANKS TO MATTHEW FOR THE AWESOME DIRECTIONS !! Definitely will be staying there again in the near future!!!!!

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Guest, We appreciate your feedback and thank you for taking the time to fill out a survey. From the entire staff and myself we all thank you and welcome you back very soon. Sincerely, Raffael Ormeggio General Manager More 

Jacksonville, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My family and I stayed this past weekend. We were surprised to find that this hotel had exterior rooms, which were surprising, due to the fact that the pictures do not display this fact. Luckily, I had requested rooms on the top floor, which were interior entrances, which were much more to our liking. The rooms were nice, beds were... More 

Was this review helpful? Yes 2
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Guest, We appreciate you taking the time to fill out a survey on this web site. Please except our apologies for the cleanliness of your room, this is not a typical practice of ours. Sincerely, Raffael Ormeggio General manager More 

NOVA
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here during the week for a business trip. Location was convenient. Right next to the mall, and within walking distance of a number of various restaurants. Easy access to the All American Express Way for those traveling to Fort Bragg. I had no issue with road noise, although I was on the third floor. Free wi-fi was great, I... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Hanna, We all thank you for taking the time to leave some very useful information on this website. From the entire staff and myself we all thank you and hope to see you again soon. Sincerely, Raffael Ormeggio General Manager More 

Pecatonica, Illinois
Top Contributor
80 reviews 80 reviews
63 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed March 5, 2015

The staff here is Great! The breakfast is amazing. They serve an evening meal?!?!? The rooms are clean and comfortable. The location is convenient. The only reason I cannot give them the 5 that I would love to render them is the building itself. The first floor is motel style, back up to your room. Personally, I find that very... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Guest, I want to thank you for taking the time in leaving feedback on my hotel. From the entire staff and myself we appreciate your business and hope to see you back here again. Sincerely, Raffael Ormeggio General Manager More 

Flanders, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 2, 2015

This hotel could not make you feel more at home. The workers there are wonderful, We drove all night from new jersey got in at 7am they gave us breakfast and our room, which was not suppose to be ready until 1200, they saw how tired we were from driving 10 hours straight and really took care of us as... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Parman, it is with great pleasure that we were able to take care of you and that you enjoyed our hotel and serive. Please stop by again if you are in need of accomodations in the future. Sincerelym, Raffael Ormeggio General Manager More 

Brooklyn
1 review
2 of 5 stars Reviewed February 27, 2015

sprang for this place because wanted to have a nice night. got a room in the front (all others supposedly gone) and should have known there was something wrong when the guy at the front desk told me they had "noise canceling" machines in the room. Machine supposedly supplying seashore sounds did not quite do it. The 8 lane highway... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Mark, I am sorry your stay was not a good one for you. Your comments have noted, I hope the rat of the hotel amenities were to your liking. Sincerely, Raffael Ormeggio General Manager More 

va
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 14, 2015

The hotel is conveniently located near restaurants and Fort Bragg. My room was clean and up to date and comfortable. The staff is what makes this hotel worth staying at! They went above and beyond to make my stay enjoyable. The breakfast at the hotel is one of the better ones I've had in Fayetteville. Best hotel for the price... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Guest, I wanted to thank you very much for leaving feedback on this website. From the entire staff and myself we appreciate your business and hope to see you back here if your travel needs call for it. Sincerely, Raffael Ormeggio General Manager More 

Chicago, Illinois
Top Contributor
145 reviews 145 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed February 8, 2015

The location right next to the mall didn't give a very good initial impression. Neither did the old 70s appearance. However, that hides the Marriott qualities of this place. Breakfast (6-9am M-F, 6-10 Sa-Su) has plenty of hot food: real scrambled eggs, pork and turkey bacon and sausage, biscuits and gravy, potatoes, and waffles you can make yourself. They also... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Tony, Thank you very much for leaving feedback about my hotel on this web site. The staff and I all try very hard to make everyone's stay an excellent one. I hope you consider us again if your needs call for you to be back in town. Sincerely, Raffael Ormeggio General Manager More 

Naples, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 21, 2015

The front desk clerk was friendly and helpful. However, the room was noisy, small and in need of renovation. We are frequent guests at Marriott hotels and would not highly recommend this hotel based on cost, comfort and cleanliness.

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, we appreciate your feedback. Sincerely, Raffael Ormeggio General Manager More 

Warner Robins, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

Don't let the outside fool you this is a great place to stay. The facility is a little older but the stay was better than some of the other hotels we have stayed in recently. Upon arrival we were warmly greeted and all needs were quickly and cheerfully filled. The staff is friendly and knowledgeable. Our room was on the... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Guest, I wanted to thank you for leaving a comment on this web site. From the entire staff and myself we appreicate your business and hope to see you back with us again real soon. Sincerely, Raffael Ormeggio More 

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