We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn Marriott Cross Creek Mall

2.5 of 5 562 Cross Creek Mall, Fayetteville, NC 28303
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Fairfield Inn Marriott Cross Creek Mall
Professional photos View all
Browse nearby
Write a Review

142 reviews from our community

Traveler rating
    55
    18
    35
    21
    13
See reviews for
28
15
14
71
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (49)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (29)
All months
Flanders, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars NEW

This hotel could not make you feel more at home. The workers there are wonderful, We drove all night from new jersey got in at 7am they gave us breakfast and our room, which was not suppose to be ready until 1200, they saw how tired we were from driving 10 hours straight and really took care of us as... More 

Was this review helpful? Yes
Brooklyn
1 review
2 of 5 stars Reviewed 5 days ago NEW

sprang for this place because wanted to have a nice night. got a room in the front (all others supposedly gone) and should have known there was something wrong when the guy at the front desk told me they had "noise canceling" machines in the room. Machine supposedly supplying seashore sounds did not quite do it. The 8 lane highway... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Mark, I am sorry your stay was not a good one for you. Your comments have noted, I hope the rat of the hotel amenities were to your liking. Sincerely, Raffael Ormeggio General Manager More 

va
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located near restaurants and Fort Bragg. My room was clean and up to date and comfortable. The staff is what makes this hotel worth staying at! They went above and beyond to make my stay enjoyable. The breakfast at the hotel is one of the better ones I've had in Fayetteville. Best hotel for the price... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Guest, I wanted to thank you very much for leaving feedback on this website. From the entire staff and myself we appreciate your business and hope to see you back here if your travel needs call for it. Sincerely, Raffael Ormeggio General Manager More 

Chicago, Illinois
Top Contributor
143 reviews 143 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location right next to the mall didn't give a very good initial impression. Neither did the old 70s appearance. However, that hides the Marriott qualities of this place. Breakfast (6-9am M-F, 6-10 Sa-Su) has plenty of hot food: real scrambled eggs, pork and turkey bacon and sausage, biscuits and gravy, potatoes, and waffles you can make yourself. They also... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Tony, Thank you very much for leaving feedback about my hotel on this web site. The staff and I all try very hard to make everyone's stay an excellent one. I hope you consider us again if your needs call for you to be back in town. Sincerely, Raffael Ormeggio General Manager More 

Naples, Florida
1 review
3 of 5 stars Reviewed January 21, 2015

The front desk clerk was friendly and helpful. However, the room was noisy, small and in need of renovation. We are frequent guests at Marriott hotels and would not highly recommend this hotel based on cost, comfort and cleanliness.

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, we appreciate your feedback. Sincerely, Raffael Ormeggio General Manager More 

Warner Robins, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

Don't let the outside fool you this is a great place to stay. The facility is a little older but the stay was better than some of the other hotels we have stayed in recently. Upon arrival we were warmly greeted and all needs were quickly and cheerfully filled. The staff is friendly and knowledgeable. Our room was on the... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Guest, I wanted to thank you for leaving a comment on this web site. From the entire staff and myself we appreicate your business and hope to see you back with us again real soon. Sincerely, Raffael Ormeggio More 

Wonder Lake, Illinois
Top Contributor
70 reviews 70 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 8, 2015

Yes, you can tell that Fairfield recently took over this property since the layout is different than what I expect from these properties. The manager on duty, either Montell or Montrell, I just do not remember...was exceptional. He was efficient and seemed genuine in his interest in my having a good stay. He provided several cards with discounts to local... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Jason, I wanted to thank you for sharing information about my hotel. From the entire staff and myself we appreciate your business and hope to see you back here soon. Sincerely, Raffael Ormeggio General Manager More 

Fayetteville, North Carolina
Top Contributor
122 reviews 122 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 30, 2014

Located in the Cross Creek Mall parking lot, so shopping is obvious. There are about 15 restaurants within the mall parking lot. 100 feet from Starbucks and from Newk's to Chili's or Smokey Bones to Chik-Fil-A and another dozen places within half a mile. No hassle external entry to some floors. Rooms are clean, but small. Very friendly and responsive... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, thank you for leaving feed back on this website. From the entire staff and myself we thank you for your business and we hope to see you again real soon. Sincerely, Raffael Ormeggio General Manager More 

Greensboro, NC
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 23, 2014 via mobile

Floors 1 & 2 are outside entry, floor 3 is indoor hallway. Rooms are small, but too small if not on 3rd floor. Very friendly and responsive staff. Decent manager's complimentary dinner on weeknights (with 2 beers... But they are lenient about the limit) and good breakfast every day. Best fitness room of all the Marriott properties in Fayetteville. I... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Guest, It is with great pleasure to thank you for leaving a comment on this website. From tyhe entiere staff and myself, we appreciate your business and hope to see you back again real soon. Sincererly, Raffael Ormeggio General Manager More 

Ashburn, Virginia
Top Contributor
56 reviews 56 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 19, 2014

The other two Marriotts were a little pricey for an overnighter to South Carolina, so we booked this hotel It is one of the lower levels of Marriott. But..,we were pleasantly surprised. We were given a welcome package, water, chips and chocolate at checkin. Warm cookies were at the front desk. Also a Manager's Reception with warm entrees (2) and... More 

Was this review helpful? Yes 1
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Guest, It is with great pleasure to thank you for leaving a comment on this website. From tyhe entiere staff and myself, we appreciate your business and hope to see you back again real soon. Sincererly, Raffael Ormeggio General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Fairfield Inn Marriott Cross Creek Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn Marriott Cross Creek Mall

Address: 562 Cross Creek Mall, Fayetteville, NC 28303
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Marriott Cross Creek Mall 2.5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Expedia, Despegar.com, Travelocity, Orbitz, Marriott, Odigeo and Tingo so you can book your Fairfield Inn Marriott Cross Creek Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Marriott Cross Creek Mall Hotel Fayetteville
Fairfield Inn Fayetteville
Fairfield Fayetteville
Fayetteville Fairfield Inn
Hotel Style:
#13 Business Hotel in Fayetteville

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Room/suite (8)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay