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All 51 Fayetteville hotels

Fairfield Inn Marriott Cross Creek Mall

2.5 of 5 Hotel   |   562 Cross Creek Mall, Fayetteville, NC 28303
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49%
Ranked #23 of 51 Hotels in Fayetteville
A recent review
5 of 5 stars reviewed 1 week ago
SuzanneA35 Honolulu, Hawaii
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128 reviews from our community

Traveler rating
    48
    13
    34
    20
    13
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28
10
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64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Portuguese first
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English first
Honolulu, Hawaii
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't speak highly enough of the service my co-workers and I received at the Fairfield inn. Josh at the front desk was amazing, even going so far as getting the pool opened for us a few days early. The location was great, easy highway access and walking distance to several good places to eat. It's not as many frills... More

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, I wanted to personally thank you for taking the time to filling out a survey on this website. From the entire staff and myself we thank you for staying with us and we hope to see you back here very soon. Sincerely, Raffael Ormeggio General Manager More

DC Metro Area
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Called for some last minute reservations and Ty answered the phone. She was so polite and professional. She heard me mention about my bad knee and went so far as to ask if I needed a first floor room. Going above and beyond and being in-tune with the guest needs is what sets Marriott properties apart. I truly appreciate Ty's... More

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, I wanted to thank you very much for filling out a guest survey on my property. I was very pleased to see that Ty was able to accomodate you on your trip. If there is anything I can do for you in the future please do not hesitate in reaching out to me personally. Again from the staff... More

1 review
5 of 5 stars Reviewed 2 weeks ago

I was extremely impressed with the professional and friendly service provided by Kisha and Sharon, as well as other hotel staff members with whom I came into contact. Usually, I find the quality of the food served for complimentary breakfasts at hotels to be rather average and bland, but the breakfast at this hotel was very good. So was the... More

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Mr. Allan, Thank you so much for sharing your comments about the hotel and staff on this web site. We sincerely appreciate your comments and business. From the staff and I we hope you come to visit us again real soon. Sincerely, Raffael Ormeggio General Manager More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel experience was very pleasant. Checking in and out was very easy, no complications at all. Reservations were ready when we arrived and personnel very courteous and friendly. Breakfast was a nice experience also.

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, I wanted to thank you very much for filling out a guest survey on my property. I was very pleased to see we were able to accomodate you on your trip. If there is anything I can do for you in the future please do not hesitate in reaching out to me personally. Again from the staff and... More

Caledonia, Michigan
Top Contributor
68 reviews 68 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you have business travel in Fayetteville and want to be close to the airport but still near the malls, movie theaters and restaurants this is a pretty good deal. It is very convenient. The rooms have been updated from the old style hotels, however it is obvious to the frequent traveler that it needed a bigger updating than new... More

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Tjbbackdoc, I wanted to thank you taking the time in filling out a comment on this web site. I also appreciate your kind words in making future guests aware of our customer service and how dedicated we are to making all guests feel special. Sincerely, Raffael Ormeggio General Manager More

Sierra Vista, Arizona, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Really enjoyed my stay at the Fairfield Inn Marriott Cross Creak Mall. Great Staff and enjoyed the Dinner meals they offered. I recommend anyone to stay here. The hotel offers a hot breakfast and dinner.

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Mr. Roy, I wanted to personally thank you for filling out a review about my hotel on this website. The staff and I appreciate your kind words and to share the experience with other travelers. We invite you back soon so we can continue to make you happy during your hotel stay. Sincerely, Raffael Ormeggio General Manager More

Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stopped here to sleep on our way from VA to Florida. Staff were very friendly, our room was clean, breakfast was better than I expected in general everything was good. The only thing was .... we found a roach (big one) in our room otherwise I would give a 5 stars review.

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Mrs. Zubi, I wanted to thank you for taking the time for filling out a review on this web site. We are pleased to soo for the most part you had an enjoyable stay. We are sorry you encountered a problem wile your stay. Please let us now if there is anything we ould have done better as we... More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed August 12, 2014

Beginning with the check in at the front desk. Everyone was very courteous and very helpful, they made you feel real welcome. We were treated like royalty. The breakfast staff included. It was truly a great place to stay. I rate tis hotel and its staff 10 plus.

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, thank you so much for taking the time in leaving a comment on this web site. The staff and I appreciate your kind words and look forward in hopefully seeing you back here with us real soon. Sincerely, Raffael Ormeggio More

Palmyra, Virginia
1 review
5 of 5 stars Reviewed August 8, 2014

The staff were friendly and most of all found the answer to the questions. The area and founders were kept clean and respectful. Every night families were cooking out side and guest mingle all through the evening. I had a issue with my door while at my stay and the general manager made sure any problem was apologized for and... More

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Denise R. I wanted to thank you for leaving a survey on this website. The staff and I are very happy to see we were able to make your stay a comfortable one. We take much pride in our services and value our guests comments and praise. We would be delighted to have you saty with us again soon.... More

Rochester, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

Traveling for business and so pleased with the pleasant and accommodating staff! The hotel was very nice, the atmosphere restful and everything smooth as silk. I wish all my travel experiences were so good!

Was this review helpful? Yes 1
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Theo S. Thank you for filling out a survey on this website, we are truely grateful for your kind workd. We take much pride in providing the best service to our guests and comments like yours make it all worth wile. Again thank you and please let me know if there is anything we can do for you in... More

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Additional Information about Fairfield Inn Marriott Cross Creek Mall

Address: 562 Cross Creek Mall, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Marriott Cross Creek Mall 2.5*
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Also Known As:
Fairfield Inn Marriott Cross Creek Mall Hotel Fayetteville
Fairfield Inn Fayetteville
Fairfield Fayetteville
Fayetteville Fairfield Inn

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