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Fairfield Inn Marriott Cross Creek Mall

2.5 of 5 562 Cross Creek Mall, Fayetteville, NC 28303
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Fairfield Inn Marriott Cross Creek Mall
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Fairfield Inn Marriott Cross Creek Mall
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Fairfield Inn Marriott Cross Creek Mall
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138 reviews from our community

Traveler rating
    53
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    35
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28
14
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68
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Naples, Florida
1 review
3 of 5 stars Reviewed 1 week ago

The front desk clerk was friendly and helpful. However, the room was noisy, small and in need of renovation. We are frequent guests at Marriott hotels and would not highly recommend this hotel based on cost, comfort and cleanliness.

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, we appreciate your feedback. Sincerely, Raffael Ormeggio General Manager More 

Warner Robins, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Don't let the outside fool you this is a great place to stay. The facility is a little older but the stay was better than some of the other hotels we have stayed in recently. Upon arrival we were warmly greeted and all needs were quickly and cheerfully filled. The staff is friendly and knowledgeable. Our room was on the... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Guest, I wanted to thank you for leaving a comment on this web site. From the entire staff and myself we appreicate your business and hope to see you back with us again real soon. Sincerely, Raffael Ormeggio More 

Wonder Lake, Illinois
Top Contributor
61 reviews 61 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Yes, you can tell that Fairfield recently took over this property since the layout is different than what I expect from these properties. The manager on duty, either Montell or Montrell, I just do not remember...was exceptional. He was efficient and seemed genuine in his interest in my having a good stay. He provided several cards with discounts to local... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Jason, I wanted to thank you for sharing information about my hotel. From the entire staff and myself we appreciate your business and hope to see you back here soon. Sincerely, Raffael Ormeggio General Manager More 

Fayetteville, North Carolina
Top Contributor
110 reviews 110 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located in the Cross Creek Mall parking lot, so shopping is obvious. There are about 15 restaurants within the mall parking lot. 100 feet from Starbucks and from Newk's to Chili's or Smokey Bones to Chik-Fil-A and another dozen places within half a mile. No hassle external entry to some floors. Rooms are clean, but small. Very friendly and responsive... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, thank you for leaving feed back on this website. From the entire staff and myself we thank you for your business and we hope to see you again real soon. Sincerely, Raffael Ormeggio General Manager More 

Greensboro, NC
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 23, 2014

Floors 1 & 2 are outside entry, floor 3 is indoor hallway. Rooms are small, but too small if not on 3rd floor. Very friendly and responsive staff. Decent manager's complimentary dinner on weeknights (with 2 beers... But they are lenient about the limit) and good breakfast every day. Best fitness room of all the Marriott properties in Fayetteville. I... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Guest, It is with great pleasure to thank you for leaving a comment on this website. From tyhe entiere staff and myself, we appreciate your business and hope to see you back again real soon. Sincererly, Raffael Ormeggio General Manager More 

Ashburn, Virginia
Top Contributor
56 reviews 56 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 19, 2014

The other two Marriotts were a little pricey for an overnighter to South Carolina, so we booked this hotel It is one of the lower levels of Marriott. But..,we were pleasantly surprised. We were given a welcome package, water, chips and chocolate at checkin. Warm cookies were at the front desk. Also a Manager's Reception with warm entrees (2) and... More 

Was this review helpful? Yes 1
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Guest, It is with great pleasure to thank you for leaving a comment on this website. From tyhe entiere staff and myself, we appreciate your business and hope to see you back again real soon. Sincererly, Raffael Ormeggio General Manager More 

North Carolina
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 17, 2014

When we first drove up to the Fairfield I was worried about our choice. I don't typically like to stay at hotels with outside doors leading to the rooms. Obviously it was an older property. Fortunately our fears were allayed. We were given a room on the third floor and it was necessary to use the key card to access... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Guest, I wanted to thank you for filling out a survey on this website. From the entire staff and myself we appreciate your time and your business. We all hope to see you back in Fayetteville real soon. Sincerely, Raffael Ormeggio General Manager More 

New York, New York, United States
1 review
5 of 5 stars Reviewed October 10, 2014

We are very picky hotel guests who are brand loyal to Marriott and this hotel is a prime example of why that is the case. The property is very well kept and clean. However, what sets this hotel apart is customer service that one would expect from a top tier hotel. Naquan checked us in and made sure he attended... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Millpers, I wanted to thank you for taking the time to fill out a survey on this website. From the entire staff and myself we all thank you very much and hope your travels bring you back to us real soon. Sincerely, Raffael Ormeggio More 

Spring Lake, North Carolina, United States
1 review
5 of 5 stars Reviewed September 29, 2014

Called to inform I'd be checking in late and Jennifer answered the phone was extremely helpful and then when I showed up she was very helpful and very sweet made sure I had everything I needed then later in the evening when I became hungry she gave me personal recommendations of some good places to eat she was great and... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Mr. Josh C. I wanted to thank you for taking the time in letting us know about your stay with us recently. I am happy and proud of my staff that they were able to assist and take care of your needs. I will definately pass on your comments because it is customers like your self that make what... More 

Yuma, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed September 20, 2014

When I drove up, I was worried that the property would be outdated, but I couldn't have been more wrong. Not only was the interior well maintained and updated, but the staff was absolutely wonderful. Breakfast and dinner ran like well-oiled machines, which is impressive with the number of people coming through. The front desk was incredibly helpful, and always... More 

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, please except our sincere thanks and appreciation for you filling out a survey on this web site. From the entire staff and I we are very grateful for your visit and we hope to see you back here with us one day soon. Sincerely, Raffael Ormeggio General Manager More 

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Additional Information about Fairfield Inn Marriott Cross Creek Mall

Address: 562 Cross Creek Mall, Fayetteville, NC 28303
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Marriott Cross Creek Mall 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Fairfield Inn Marriott Cross Creek Mall Hotel Fayetteville
Fairfield Inn Fayetteville
Fairfield Fayetteville
Fayetteville Fairfield Inn
Hotel Style:
#13 Business Hotel in Fayetteville

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