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All 51 Fayetteville hotels

Fairfield Inn Marriott Cross Creek Mall

2.5 of 5 Hotel   |   562 Cross Creek Mall, Fayetteville, NC 28303
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    This weekend 11/28/2014
    $89/night
    Next weekend 12/05/2014
    $71/night
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    $69/night
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Ranked #23 of 51 Hotels in Fayetteville
A recent review
4 of 5 stars reviewed yesterday
LindleyPkTraveler Greensboro, NC
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134 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greensboro, NC
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Floors 1 & 2 are outside entry, floor 3 is indoor hallway. Rooms are small, but too small if not on 3rd floor. Very friendly and responsive staff. Decent manager's complimentary dinner on weeknights (with 2 beers... But they are lenient about the limit) and good breakfast every day. Best fitness room of all the Marriott properties in Fayetteville. I... More

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Ashburn, Virginia
Top Contributor
56 reviews 56 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 19, 2014

The other two Marriotts were a little pricey for an overnighter to South Carolina, so we booked this hotel It is one of the lower levels of Marriott. But..,we were pleasantly surprised. We were given a welcome package, water, chips and chocolate at checkin. Warm cookies were at the front desk. Also a Manager's Reception with warm entrees (2) and... More

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North Carolina
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 17, 2014

When we first drove up to the Fairfield I was worried about our choice. I don't typically like to stay at hotels with outside doors leading to the rooms. Obviously it was an older property. Fortunately our fears were allayed. We were given a room on the third floor and it was necessary to use the key card to access... More

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New York, New York, United States
1 review
5 of 5 stars Reviewed October 10, 2014

We are very picky hotel guests who are brand loyal to Marriott and this hotel is a prime example of why that is the case. The property is very well kept and clean. However, what sets this hotel apart is customer service that one would expect from a top tier hotel. Naquan checked us in and made sure he attended... More

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Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Millpers, I wanted to thank you for taking the time to fill out a survey on this website. From the entire staff and myself we all thank you very much and hope your travels bring you back to us real soon. Sincerely, Raffael Ormeggio More

Spring Lake, North Carolina, United States
1 review
5 of 5 stars Reviewed September 29, 2014

Called to inform I'd be checking in late and Jennifer answered the phone was extremely helpful and then when I showed up she was very helpful and very sweet made sure I had everything I needed then later in the evening when I became hungry she gave me personal recommendations of some good places to eat she was great and... More

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Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Mr. Josh C. I wanted to thank you for taking the time in letting us know about your stay with us recently. I am happy and proud of my staff that they were able to assist and take care of your needs. I will definately pass on your comments because it is customers like your self that make what... More

Yuma, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed September 20, 2014

When I drove up, I was worried that the property would be outdated, but I couldn't have been more wrong. Not only was the interior well maintained and updated, but the staff was absolutely wonderful. Breakfast and dinner ran like well-oiled machines, which is impressive with the number of people coming through. The front desk was incredibly helpful, and always... More

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Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, please except our sincere thanks and appreciation for you filling out a survey on this web site. From the entire staff and I we are very grateful for your visit and we hope to see you back here with us one day soon. Sincerely, Raffael Ormeggio General Manager More

Honolulu, Hawaii
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 5, 2014

I can't speak highly enough of the service my co-workers and I received at the Fairfield inn. Josh at the front desk was amazing, even going so far as getting the pool opened for us a few days early. The location was great, easy highway access and walking distance to several good places to eat. It's not as many frills... More

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, I wanted to personally thank you for taking the time to filling out a survey on this website. From the entire staff and myself we thank you for staying with us and we hope to see you back here very soon. Sincerely, Raffael Ormeggio General Manager More

DC Metro Area
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 2, 2014

Called for some last minute reservations and Ty answered the phone. She was so polite and professional. She heard me mention about my bad knee and went so far as to ask if I needed a first floor room. Going above and beyond and being in-tune with the guest needs is what sets Marriott properties apart. I truly appreciate Ty's... More

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, I wanted to thank you very much for filling out a guest survey on my property. I was very pleased to see that Ty was able to accomodate you on your trip. If there is anything I can do for you in the future please do not hesitate in reaching out to me personally. Again from the staff... More

1 review
5 of 5 stars Reviewed August 29, 2014

I was extremely impressed with the professional and friendly service provided by Kisha and Sharon, as well as other hotel staff members with whom I came into contact. Usually, I find the quality of the food served for complimentary breakfasts at hotels to be rather average and bland, but the breakfast at this hotel was very good. So was the... More

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear Mr. Allan, Thank you so much for sharing your comments about the hotel and staff on this web site. We sincerely appreciate your comments and business. From the staff and I we hope you come to visit us again real soon. Sincerely, Raffael Ormeggio General Manager More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2014 via mobile

The hotel experience was very pleasant. Checking in and out was very easy, no complications at all. Reservations were ready when we arrived and personnel very courteous and friendly. Breakfast was a nice experience also.

Was this review helpful? Yes
Raffael O, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review

Dear guest, I wanted to thank you very much for filling out a guest survey on my property. I was very pleased to see we were able to accomodate you on your trip. If there is anything I can do for you in the future please do not hesitate in reaching out to me personally. Again from the staff and... More

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Additional Information about Fairfield Inn Marriott Cross Creek Mall

Address: 562 Cross Creek Mall, Fayetteville, NC 28303
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Marriott Cross Creek Mall 2.5*
Number of rooms: 129
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Also Known As:
Fairfield Inn Marriott Cross Creek Mall Hotel Fayetteville
Fairfield Inn Fayetteville
Fairfield Fayetteville
Fayetteville Fairfield Inn

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