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All 49 Fayetteville hotels

Fairfield Inn Marriott Cross Creek Mall

2.5 of 5 Hotel   |   562 Cross Creek Mall, Fayetteville, NC 28303
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Ranked #22 of 49 hotels in Fayetteville
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102 people have reviewed this hotel

Traveler rating
    36
    10
    26
    19
    11
See reviews for
21
10
11
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Omaha, NE
Top Contributor
59 reviews 59 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed at other Fairfield hotels before and this one seemed to me to be a bit under par. My room initially on the ground floor, had a terrible smell and I asked to have it switched. I was given another room on the third floor which was smell free. They had no issues changing the room and that was... More

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Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed February 5, 2014

Just completed a two night stay at the Fairfield in Fayetteville. While the place was not bad, it certainly was not good either. The hotel feels like a slightly upgraded Motel 6. The rooms were standard. My heater was either too hot or too cold. My second morning my shower never got hot. The breakfast is standard for the type... More

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Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed December 23, 2013

Motel trying to masquerade as a hotel. Terrible road noise. They must know it is bad because room came stocked with white noise machine. Unfortunately the machine is no match for the loud exhaust of passing cars. Majority of rooms are outside access like a motel 6. This place clearly was a motel before being converted. Unfortunately the upgrades weren't... More

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York PA
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 9, 2013

The hotel is not up to par with other Marriott owned properties I have stayed in. Outside entrance doors and hotel is run down a bit. I got a travel agent discount to stay there at $44 a night, but i would not pay full price to stay there. Staff was fine. Did not really need them at all. Room... More

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Charlottesville, Virginia
Top Contributor
133 reviews 133 reviews
35 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed November 7, 2013

Was a little dismayed to see that the bottom two floors of this hotel were exterior entry; fortunately I was on the 3rd floor which had an interior hallway. The hotel appears to have been updated recently, although my carpet still had stains on it. Free wi-fi was a plus. Fitness room was decent enough for maintenance workouts. There was... More

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Saint Augustine, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 7, 2013

My wife and I were staying in town visiting our daughter and son in law. It seems like the place has been recently updated. The new carpet and the rooms were nice. We had forgotten some items and a call to their front desk had solved the problem. The location was around restaurants and shopping centers.

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Russell, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2013

This is a wonderful hotel right in front of the Cross Creek Mall in downtown Fayetteville. The staff was congenial, kind, sympathetic, and truly caring about my predicament. I had just arrived in from PA for an interview and the hotel that I was supposed to be at lost my room (COMFORT INN), had major renovations going on (no notice... More

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Myrtle Beach, South Carolina
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 30, 2013

We stayed overnight because we were visiting an old church. We live in Myrtle Beach though. They were short on staff that night, and their were already complications the second we stepped into our room. 1. The toliet was broke-down and wouldn't flush, so we called the front desk about it and an hour later, someone FINALLY came and served... More

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Paso Robles, California
2 reviews
5 of 5 stars Reviewed August 13, 2013

I recently traveled to this property from California for my sister's wedding and the staff at this hotel was nothing short of phenomenal. They were BEYOND helpful in all of my family's needs, questions, and requests. Specifically, Alyssa, Johanna, and Steve were all rockstars. The rooms were very nice and accommodated our large group. It was initially hard for me... More

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Baltimore, Maryland, United States
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 21, 2013

This place is not the best. Customer service at the desk was not the best. 1. Broken water dispenser in the weight room. 2. Cancelled our room before we checked in after we had reserved with credit card. After the mistake not much acknowledgent of their mistake. 3. No closet in the room. 4. Complementary breakfast...items were always short and... More

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Additional Information about Fairfield Inn Marriott Cross Creek Mall

Also Known As:
Fairfield Inn Marriott Cross Creek Mall Hotel Fayetteville
Fairfield Inn Marriott Cross Creek Mall Hotel
Fairfield Inn Fayetteville
Fairfield Fayetteville
Fayetteville Fairfield Inn
Fayetteville Fairfield
Address: 562 Cross Creek Mall, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 49 hotels in Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Marriott Cross Creek Mall 2.5*
Official Description (provided by the hotel):
Newly renovated facility located adjacent to Cross Creek Mall. ... more   less 
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