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All 49 Fayetteville hotels

Courtyard by Marriott Fayetteville

3.0 of 5 Hotel   |   4192 Sycamore Dairy Road, Fayetteville, NC 28303
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Courtyard by Marriott Fayetteville
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69%
Ranked #18 of 49 hotels in Fayetteville
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Jon C Yorktown, Virginia, United States
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89 people have reviewed this hotel

Traveler rating
    27
    32
    20
    5
    5
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26
10
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Yorktown, Virginia, United States
Top Contributor
73 reviews 73 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Have stayed at this property several times over the years. I recently stayed for two nights and had no problems. I was allowed to check in early and recognized as a Platinum Premier. Hotel is old but everywhere including my room was clean. It has a very small gym but the equipment worked. The staff at the front desk was... More

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Beth B, General Manager at Courtyard by Marriott Fayetteville, responded to this review

Jon C - Thank you so much for your great review of our hotel. We love to hear all kinds of feedback from our guests. I am excited to welcome you back to our hotel next time you are in the Fayetteville area. Thanks again! More

Eastern NC
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed March 1, 2014

Greeted with a smile at check-in. Nice room. Staff made an effort to accommodate our room location near the handicap parking. We did not use the lobby services for food. The room was clean and fresh-no room freshner order to mask smells.

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Beth B, General Manager at Courtyard by Marriott Fayetteville, responded to this review

Good Morning, Thank you so much for sharing your experiences on TripAdvisor. We appreciate your kind words. We are so very glad we were able to accomodate your requests and get you comfortable for your stay with us. We do hope to see you again soon! Thank you, Beth More

San Francisco, California
1 review
1 of 5 stars Reviewed March 1, 2014

Yes, the hotel is clean, but that is where this property stops. - Noisy, ancient heating and air in the rooms that have only two temperatures… hot and cold. - Staff is, for the most part, inattentive and does not reflect the Marriott Standard. - They clearly realize their proximity to a major military installation and have the mindset that... More

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Beth B, General Manager at Courtyard by Marriott Fayetteville, responded to this review

Good Morning Mr. McClain, Thank you for sharing your feedback on TripAdvisor. I would have loved the opportunity to discuss some of your frustrations, besides the concern with your Government rate, the other day while speaking to you on the phone. As a manager who does care very much about her hotel and all of her guests, making sure all... More

Dayton, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 13, 2014

Heat didn't work in the conference room, it was VERY cold in there. Still charged me for the ancient projector that turned everything green. Chased them for 2 months refunds on the projector we couldn't use. Finally giving up.

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Beth B, General Manager at Courtyard by Marriott Fayetteville, responded to this review

Good Morning Louis P, Thank you for your feedback, we look at every opportunity in order to improve upon our services and products. I'm so sorry you didn't have a great experience with us. I know that recently we made some remedies to a group who was not satisfied with their experiences in our meeting room, and it sounds like... More

Green Bay, Wisconsin
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 6, 2013

We stayed at the courtyard upon arrival we were greeted by a wonderful staff,we were asked about our visit, mentioned about seeing my son who just returned from his deployment. My husband and I felt very welcomed. The cafe lady knew exactly what kind of coffee I wanted every day. Only thing I would recommend for a change is new... More

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Beth B, General Manager at Courtyard by Marriott Fayetteville, responded to this review

Hello! I am so happy you enjoyed your stay! If my memory serves me correctly, I spoke with you upon check in and was so happy to hear that you were going to visit with your son who just returned from tour. I hope that you enjoyed your time with him and you were able to enjoy each other's company!... More

philadelphia
Contributor
19 reviews 19 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 14, 2013

It looks like this hotel recently updated the interior. The lobby was very cool, with bright orange splashes of color, a neat little cafe for breakfast and a huge TV/Computer with a touchscreen. Very 21st century feeling. The room was a really nice size, with a very comfortable bed. The bathroom was nothing special, though we do like the sink... More

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Beth B, General Manager at Courtyard by Marriott Fayetteville, responded to this review

Good Afternoon! Thanks for your Trip Advisor Post! We are so appreciative of your kind words and remarks. We have very dedicated employees who take pride in maintaining the overall condition of the hotel and love when it gets noticed. We'll continue our efforts to make our hotel a "home away from home" for all that travel to Fayetteville and... More

Orlando, Florida
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 26, 2013

I'd stay again. It was walking distance to lots of dining options and about 15 minutes from the airport (at least at 5am). There is some room for improvement, though. The mattress needs to be replaced and some larger pillows added. The AC unit was a big draw back. It's motel style with a dial for cooler and warmer. I... More

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Lincoln, Nebraska, Usa
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 6, 2013

I stay at courtyard all the time, so I know what to expect. This was an average hotel. My gripe is the wifi-they had it but it was slow. So slow that it was hard for me to get my work done. I ended up using my air card which was faster. And that is saying something. The employees were... More

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Beth B, General Manager at Courtyard by Marriott Fayetteville, responded to this review

Good Afternoon, Thank you for your kind words regarding the staff here at the Courtyard! We certainly do hope you choose to stay with us again when traveling to Fayetteville; we know you have a lot of options to choose from. I will say we've recently had some reconfiguration done to our wi-fi within the hotel to ensure that we... More

Salt Lake City, Utah, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2013

Very professional atmosphere in the lobby, the staff and the room. It was quiet, yet close to everything. The hotel was very clean. I spoke with the cleaning crew and they were very polite, thorough and fast. I needed help with some scanning and mail and they went above and beyond saving me a couple hours of driving to find... More

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Beth B, General Manager at Courtyard by Marriott Fayetteville, responded to this review

Hello! Thanks again for staying with us while in Fayetteville. If memory serves me correctly, you are currently overseas serving our Country and all of us! So THANK YOU for all that you do, and whenever you're back in town, we'd love to see you again. More

Atlanta
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 24, 2013

I found the front desk people to be disinterested and more focused on answering the phone than assisting people checking in. My room was disappointing, starting with stains on the rug and then ending with noticing a stained comforter in the morning. Gross. It was noisy and when the bathroom door was shut it would rattle every time the elevator... More

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Beth B, General Manager at Courtyard by Marriott Fayetteville, responded to this review

Good Morning! Thank you so much for your comments, your feedback is very much appreciated. I love to receive comments from Trip Advisor; the only downfall is not having too much detail (like room number, etc) to go back and look into your comments so we can improve based on your very specific problems experienced. We are always striving to... More

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Additional Information about Courtyard by Marriott Fayetteville

Also Known As:
Courtyard By Marriott Fayetteville Hotel Fayetteville
Courtyard By Marriott Fayetteville Hotel
Courtyard Fayetteville
Fayetteville Marriott
Fayetteville Courtyard
Address: 4192 Sycamore Dairy Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Fayetteville 3*
Official Description (provided by the hotel):
Courtyard Fayetteville features our new lobby with inviting spaces to work or relax in, free Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard. The Bistro provides guests with healthy food and beverage offerings in the morning & evening dinner service with cocktails. Our hotel is within minutes of the Cross Creek Mall and the unique dining and shopping attractions of downtown Fayetteville, as well as the Bragg Military Reservation, Pope Air Force Base and Fayetteville Regional Airport. ... more   less 
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