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All 49 Fayetteville hotels

Residence Inn by Marriott - Fayetteville Cross Creek

3.0 of 5 Hotel   |   1468 Skibo Road, Fayetteville, NC 28303
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61%
Ranked #21 of 49 hotels in Fayetteville
A recent review
4 of 5 stars Reviewed June 5, 2014
TravelersAH Merrimac, Wisconsin
  • Overview
  • Reviews (70)
  • Photos (19)
  • Amenities
  • Q&A
  • Room tips (8)
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70 people have reviewed this hotel

Traveler rating
    20
    21
    15
    11
    3
See reviews for
33
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22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Clearwater, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

3 points for your consideration: 1. While "pet friendly", this property has a NON-REFUNDABLE Pet Deposit of $113 ($100+$13 tax). They will let you know at check-in. 2. When asked why the non-refundable deposit was not visible during online reservation, reply was "we have nothing to do with what is posted on the Marriott website. It's HQ that posts the... More

Was this review helpful? Yes
Ann H, Assistant General Manager at Residence Inn by Marriott - Fayetteville Cross Creek, responded to this review

Dear Kazakamojo, Thank you for taking the time to wrote your comment in Trip Advisor and sharing with us your experience with the Residence Inn Fayetteville Cross Creek. I apologize that your recent experience was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be... More

Merrimac, Wisconsin
Top Contributor
99 reviews 99 reviews
20 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed June 5, 2014

The Residence Inn hosted our reunion, June 2014. Clearly the rooms and staff were on top of their game and we were accommodated in every way possible. Our rooms were clean and spacious and the meals provided (breakfast and dinner) were adequate. The servers were terrific and I wish I had a chance to thank them personally. We had a... More

Was this review helpful? Yes
Arnie G, General Manager at Residence Inn by Marriott - Fayetteville Cross Creek, responded to this review

Thank you for your review! We are glad that our hotel and the level of service and accommodation met the needs of your Group reunion. We sincerely hope that you'll stay at our hotel again on a future trip. Thank you for allowing to serve you. Lastly, we want to thank you for the service that you and others members... More

Washington DC Metro Area
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 5, 2014

The Residence Inn is the nicest of the three Marriott properties that I've stayed at in this area. The TownPlace Suites actually shares a parking lot with this property and the Courtyard is one exit down the road off of Sycamore. The Residence has it's usual full kitchen (a little bit more functional than the kitchens in the TownPlace Suites)... More

Was this review helpful? Yes
Arnie G, General Manager at Residence Inn by Marriott - Fayetteville Cross Creek, responded to this review

Thank you for the great feedback and the likeness that we are the nicest Marriott hotel in Fayetteville ,North Carolina. We are happy that you liked everything about the hotel, staff and the surroundings. I want to also thank you for mentioning our breakfast, social hours and warm cookies. Again thank you for sharing your experience, and we look forward... More

1 review
5 of 5 stars Reviewed May 23, 2014

We booked 3 2-bedroom suites and 2 studio rooms 5/17-19 for a small wedding. The staff was very accommodating, especially with our requests to use the breakfast area both Saturday and Sunday evenings for a reception area. The location worked out well, as the ceremony and dinner reception were within 5 miles of the hotel. At least 4 or 5... More

Was this review helpful? Yes
Arnie G, General Manager at Residence Inn by Marriott - Fayetteville Cross Creek, responded to this review

Thank you so much for taking the time to writte a 5 star review. It is great to hear that you enjoyed your stay. Again, thank you for sharing your experience, and we look forward to your next visit with us. More

Virginia Beach, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2014

Place was great, clean, very spacious, and location was ok. Right next to a walmart but never had any issues. I liked having a mini kitchen especially when staying for several days. A little pricey but you get what you pay for.

Was this review helpful? Yes
Arnie G, General Manager at Residence Inn by Marriott - Fayetteville Cross Creek, responded to this review

Dear Stargrl6, Thanks for your review! We are glad that our hotel and level of service and cleanliness met your needs. Please know that we have been working extremely hard on our renovations and we are thrilled you enjoyed your spacious new suite. Our sincere hope is that you'll stay at our hotel again on a future trip. Thanks allowing... More

Virginia
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 10, 2014

My experience with this hotel was much better than the other reviews. Refurbishment of public areas was almost completed, and maybe the rooms had already been done. Mine was in excellent, like new condition, including the kitchen. Bed, sofa, etc. were all comfortable. I thought the room was well arranged. Check-in and service were friendly. Too bad it's not closer... More

Was this review helpful? Yes 2
Arnie G, General Manager at Residence Inn by Marriott - Fayetteville Cross Creek, responded to this review

Good afternon, Thank you so much for taking the time to review our Residence Inn by Marriott in Fayetteville NC. We appreciate you staying with us and we are very excited you enjoyed your stay in our newly renovated hotel. We take pride in making your your stay as great as possible! Thanks again for staying with us and look... More

San Antonio, Texas
2 reviews
2 of 5 stars Reviewed March 7, 2014

I was looking for a week-stay during a routine business trip and thought I'd try Marriott (I usually look for Hilton branches). It was 9pm, very rainy and windy outside, and I was anxious to settle in. I was not greeted at the front desk but was given "a finger and a look", which is a poor universal code for... More

Was this review helpful? Yes
Arnie G, General Manager at Residence Inn by Marriott - Fayetteville Cross Creek, responded to this review

Dear Adam S, Thank you for taking the time to wrote your comment in Trip Advisor and sharing with us your experience with the Residence Inn Fayetteville Cross Creek. I apologize that your recent experience was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please... More

Harrisburg, Pennsylvania
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 12, 2014

We stayed here recently for a sporting tournament. This hotel was listed as part of the available lodging. We were lucky to be able to check-in early, and the front desk day staff were friendly. Our room was two bedrooms and two baths and the layout was nice and roomy. The only quirk with the room was that in the... More

Was this review helpful? Yes 2
Copiague, New York
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 2, 2014

Being a Marriott rewards member, I have stayed in plenty of Marriotts. My wife loves staying at the Residence Inns since it reminds her of being almost home. This Marriott is definitely not a '5' on the Marriott scale. I had no reservations and they had availability. What shocked me was the fact that they charge $100 for pets. I... More

Was this review helpful? Yes 1
Hilton Head, South Carolina
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 30, 2013

When my wife and I travel, we tend to look for Marriott properties. Definitely when we have our dogs. This property needs more Marriott attention. It's disconcerting for a guest to arrive late, park your car near a dark tinted car, running engine and vibrating from the sound system. We had bags and dogs, so we had to make a... More

Was this review helpful? Yes
Anja P, General Manager at Residence Inn by Marriott - Fayetteville Cross Creek, responded to this review

Thank you for choosing Residence Inn by Marriott Fayetteville for your recent stay and for your review. I am sorry to hear that you did not feel safe at our hotel and would like to assure you that we are located in a safe area in Fayetteville. To ensure our guest's safety we schedule security staff daily. Please accept my... More

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Additional Information about Residence Inn by Marriott - Fayetteville Cross Creek

Address: 1468 Skibo Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott - Fayetteville Cross Creek 3*
Reservation Options:
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Also Known As:
Residence Inn By Marriott - Fayetteville Cross Creek Hotel Fayetteville
Residence Inn Fayetteville
Marriott Fayetteville
Fayetteville Residence Inn
Fayetteville Marriott

19 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Residence Inn by Marriott-Fayetteville Cross Creek is your home away from home. Our suites include fully equipped kitchens and separate living, eating and sleeping areas. Enjoy a complimentary full hot breakfast buffet daily and nightly socials (Mon-Thurs) complete with complimentary appetizers, beer and wine. We also have an indoor pool & spa, onsite exercise room, wireless internet, a sports court and laundry facilities for our guest pleasure and convenience.Guests also enjoy the 3 surrounding restaurants in which they can walk to: Memphis BBQ, Logan's Roadhouse and Cracker Barrel (opening July 2013). The Residence Inn is the closest all-suite hotel to Fort Bragg. Come on over and experience our excellence! ... more   less 
Number of rooms
47

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