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All 49 Fayetteville hotels

Residence Inn by Marriott - Fayetteville Cross Creek

3.0 of 5 Hotel   |   1468 Skibo Road, Fayetteville, NC 28303
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Ranked #22 of 49 hotels in Fayetteville
A recent review
4 of 5 stars Reviewed March 10, 2014
quackmar Virginia
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65 people have reviewed this hotel

Traveler rating
    19
    18
    15
    10
    3
See reviews for
31
5
3
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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English first
Virginia
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 10, 2014

My experience with this hotel was much better than the other reviews. Refurbishment of public areas was almost completed, and maybe the rooms had already been done. Mine was in excellent, like new condition, including the kitchen. Bed, sofa, etc. were all comfortable. I thought the room was well arranged. Check-in and service were friendly. Too bad it's not closer... More

Was this review helpful? Yes 1
Arnie G, General Manager at Residence Inn by Marriott - Fayetteville Cross Creek, responded to this review

Good afternon, Thank you so much for taking the time to review our Residence Inn by Marriott in Fayetteville NC. We appreciate you staying with us and we are very excited you enjoyed your stay in our newly renovated hotel. We take pride in making your your stay as great as possible! Thanks again for staying with us and look... More

San Antonio, Texas
2 reviews
2 of 5 stars Reviewed March 7, 2014

I was looking for a week-stay during a routine business trip and thought I'd try Marriott (I usually look for Hilton branches). It was 9pm, very rainy and windy outside, and I was anxious to settle in. I was not greeted at the front desk but was given "a finger and a look", which is a poor universal code for... More

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Arnie G, General Manager at Residence Inn by Marriott - Fayetteville Cross Creek, responded to this review

Dear Adam S, Thank you for taking the time to wrote your comment in Trip Advisor and sharing with us your experience with the Residence Inn Fayetteville Cross Creek. I apologize that your recent experience was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please... More

Harrisburg, Pennsylvania
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 12, 2014

We stayed here recently for a sporting tournament. This hotel was listed as part of the available lodging. We were lucky to be able to check-in early, and the front desk day staff were friendly. Our room was two bedrooms and two baths and the layout was nice and roomy. The only quirk with the room was that in the... More

Was this review helpful? Yes 1
Copiague, New York
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 2, 2014

Being a Marriott rewards member, I have stayed in plenty of Marriotts. My wife loves staying at the Residence Inns since it reminds her of being almost home. This Marriott is definitely not a '5' on the Marriott scale. I had no reservations and they had availability. What shocked me was the fact that they charge $100 for pets. I... More

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Hilton Head, South Carolina
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 30, 2013

When my wife and I travel, we tend to look for Marriott properties. Definitely when we have our dogs. This property needs more Marriott attention. It's disconcerting for a guest to arrive late, park your car near a dark tinted car, running engine and vibrating from the sound system. We had bags and dogs, so we had to make a... More

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Anja P, General Manager at Residence Inn by Marriott - Fayetteville Cross Creek, responded to this review

Thank you for choosing Residence Inn by Marriott Fayetteville for your recent stay and for your review. I am sorry to hear that you did not feel safe at our hotel and would like to assure you that we are located in a safe area in Fayetteville. To ensure our guest's safety we schedule security staff daily. Please accept my... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 3, 2013

2 Bedroom/2 Bath suit with fully stocked Kitchen was perfect for our family of 4 adults 2 children. Very Clean. Staff pleasant and helpful. Last minute request for crib was delivered at time promised. Would definitely return.

Was this review helpful? Yes 2
Williamsburg, Virginia
1 review
4 of 5 stars Reviewed October 6, 2013

Great service, Great room, 2 bedroom suite with living area & full kitchen. Could not do any work on computer though. They have to fix that for business travelers before I will come back. Headed to Starbucks to use wifi

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Cameron, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 25, 2013

When traveling, we always aim to stay at a Residence Inn. Over the years, we have definitely seen a wide range in quality from Residence Inn to Residence Inn, and this one was a great experience. We booked a 2Br suite for our family of four. The rooms were updated and very clean. The night of our stay we got... More

Was this review helpful? Yes 1
StacyCounihan, Director of Sales at Residence Inn by Marriott - Fayetteville Cross Creek, responded to this review

On behalf of our Residence Inn family, we are pleased to hear you and your family enjoyed your stay with us! Looking forward to being of service to you again in the near future and checking out another one of our delicious evening socials. Have a fabulous day! Stacy Counihan Director of Sales More

Maryland, USA
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 15, 2013

I have stayed at this Marriott almost every time I am in Fayetteville as my daughter attends a nearby university. This was the first time I was disappointed with the room. First of all, we were on the second level and the guests above us heavily walked continuously through the evening and again the next morning. The worst problem was... More

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StacyCounihan, Director of Sales at Residence Inn by Marriott - Fayetteville Cross Creek, responded to this review

Thank you for your feedback. We are sorry to hear your most recent stay was not as enjoyable as your previous stays with us! Unfortunately, maintenance was still working on fixing the water temperature during your stay, however, this issue is now resolved. Glad our staff has been consistently friendly and professional every time you stay at the Residence Inn-Fayetteville... More

Suisun City, California
2 reviews
4 of 5 stars Reviewed August 10, 2013

This is a very decent hotel. The location is good close to malls, shopping and dinning. I was thinking because they allow pets here that it might be a problem but not at all besides seeing a pet or two I would have not known that this was a pet friendly location. Again nice stay good hotel.

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Additional Information about Residence Inn by Marriott - Fayetteville Cross Creek

Also Known As:
Residence Inn By Marriott - Fayetteville Cross Creek Hotel
Residence Inn By Marriott - Fayetteville Cross Creek Hotel Fayetteville
Residence Inn Fayetteville
Marriott Fayetteville
Fayetteville Residence Inn
Fayetteville Marriott
Address: 1468 Skibo Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 49 hotels in Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott - Fayetteville Cross Creek 3*
Official Description (provided by the hotel):
The Residence Inn by Marriott-Fayetteville Cross Creek is your home away from home. Our suites include fully equipped kitchens and separate living, eating and sleeping areas. Enjoy a complimentary full hot breakfast buffet daily and nightly socials (Mon-Thurs) complete with complimentary appetizers, beer and wine. We also have an indoor pool & spa, onsite exercise room, wireless internet, a sports court and laundry facilities for our guest pleasure and convenience.Guests also enjoy the 3 surrounding restaurants in which they can walk to: Memphis BBQ, Logan's Roadhouse and Cracker Barrel (opening July 2013). The Residence Inn is the closest all-suite hotel to Fort Bragg. Come on over and experience our excellence! ... more   less 
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