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Embassy Suites Fayetteville/Fort Bragg

Certificate of Excellence
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4760 Lake Valley Drive, Fayetteville, NC 28303
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Embassy Suites Fayetteville/Fort Bragg
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Embassy Suites Fayetteville/Fort Bragg
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481 reviews from our community

Traveler rating
    375
    66
    23
    10
    7
See reviews for
211
56
23
141
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (481)
  • Mar-May only
    (118)
  • Jun-Aug only
    (141)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (103)
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Lynchburg, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was a great place to spend a few days and It was close to everything I needed. I was able to cook in the room and make breakfast before my 0730 meeting. I was also impressed by the comfort and cleanliness of the room. The staff was very friendly and was happy to assist with our needs. Thanks for... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

In the past I have stayed at this hotel in other parts of the country without an issue. However, the staff at this particular location in Fayettville North Carolina was the most unprofessional, uncooperative bunch of people I have ever dealt with. The entire time dealing with them I was given the runaround, bounced from manager to manager to finally... More 

Was this review helpful? Yes 3
Kiran A, General Manager at Embassy Suites Fayetteville/Fort Bragg, responded to this review

Dear Guest, I would like to thank you for taking time in expressing your experience. I would like to mention that, it’s very important to go over the restrictions of 3rd party reservation systems, procedures and outcomes prior to finalize or while pre-paying. We do ample 3rd party business very smoothly unless there are complications created by the guest themselves.... More 

United States
1 review
2 of 5 stars Reviewed 1 week ago

Beautiful hotel, great amenities and hotel price. Amateur staff and average/poor service. Hotel is in great condition with spacious rooms, a Starbucks (this Starbucks brand location does not take Starbucks Cards), a Manager's Evening Special, and free breakfast. The food is average but as expected highly priced. One of the items on the menu was labeled "twice baked potato" I... More 

Review collected in partnership with Embassy Suites Hotels

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nsmehta1, Manager at Embassy Suites Fayetteville/Fort Bragg, responded to this review

Dear Cynnara B, I am very sorry we were not able to provide you with the quality of services and amenities you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to... More 

Fresno, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel. Good location for my business plan in the city.Staff very friendly and helpful. Breakfast is a god send for travelers either on business or with a family. Was there with my grand daughter to tour some collages so needed a hotel centrally located. This one worked fine for that.

Review collected in partnership with Embassy Suites Hotels

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We dont travel much, so this was my first time use of any travel assist company. I do not think there is any advantage of using this type of company, so I will not use them again! I am disappointed in the cost of the service. Hotel was great, visit was great, but I can make my own reservations in... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
No. Virginia
Top Contributor
60 reviews 60 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in this hotel twice now and have been pleased and impressed. It is not the cheapest option in Fayetteville but I'd definitely stay here again. It's a new hotel, but the staff is very well trained, friendly, and thoughtful in anticipating their guests' needs. For example, we were in Fayetteville to visit a family member stationed at... More 

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Travelchick576
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel last week/weekend and had a fantastic experience! From check in till check out the entire staff was wonderful. The only disappointment was that we couldn't use our drink coupons 2 of our 3 nights and we couldn't use them for extra sodas to have in our room because the coupons are each "day specific". But... More 

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Richmond, Virginia
Top Contributor
131 reviews 131 reviews
35 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

But I have to admit that I am biased by some problems I had with reservations. Hence the reason for only an average rating. This has everything you expect from an Embassy Suites. And it is very new. I do like the spacious outdoor seating. It's probably a reliable choice. We can hope my experience was rare.

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Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first time at the Embassy Suites and discovered it was a new hotel. The quality of service, amenities and stall was exceptional. Particularly pleasing was the Manager`s Reception with 2 free drinks and appetizers and a friendly and convivial meeting place with fellow travellers. The morning breakfast where you could order your own eggs, cooked to your... More 

Review collected in partnership with Embassy Suites Hotels

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New York City, New York
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stopped in Fayetteville on our way down south from NYC. They had one room available, a one bedroom suite; the room was spacious, and had a nice kitchenette. The room was very clean, well organized, and the bed was very comfortable. However, we were near the elevators and an electrical room, and noise from one of... More 

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