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Suburban Extended Stay Hotel Fayetteville

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3719 Bragg Boulevard, Fayetteville, NC 28301
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Suburban Extended Stay Hotel Fayetteville
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Suburban Extended Stay Hotel Fayetteville
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24 Reviews from our TripAdvisor Community

Traveler rating
    4
    6
    6
    2
    6
See reviews for
5
2
2
8
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (24)
  • Mar-May only
    (11)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (5)
All months
1 review
2 of 5 stars Reviewed May 26, 2015

It was cheap so our expectation were not real high. The furnishings are real low dollar and even though our room did not smell of cigarettes the bedspread had burn holes in it. The TV was ok with lots of stations if that is a priority. The big thing for me was how little effort went into cleaning the exterior... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed April 28, 2015

The motel was close to many restaurants and shopping. The value was good. Friendly staff, they tried to place me in a room I wanted, but due to the bookings it took a while, but they finally came through. I will definitely stay there again in the future.

Was this review helpful? Yes
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you very much for your review Sharon. This is our busy time of year so I'm glad we were able to get you the room you needed. We look forward to seeing you again on your next visit to Fayetteville. More 

Altoona, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 31, 2015

From checkin to check out this was a disaster. They didn't have my room type available even though I booked two weeks in advance. SOmetime in the night the power went out and my breathing machine quit because there was no backup generator. The elevator didn't work the following morning and I had to cart all of my belongings from... More 

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Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Room was great has the amenties you need for a short or a long term stay. Donna the General Manager was great as well sales manager gave us great directions for the concert. Found local restaurants just down the street,. So we did not have to go to far for dinner.Bed was very comfortable and pillows were great. Room was... More 

Was this review helpful? Yes
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Craig, Thank you for your review. I'm glad you enjoyed your stay with us on your trip to Fayetteville. We look forward to seeing you again on your next trip. Hope you enjoyed the concert. More 

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed December 29, 2014 via mobile

I have stayed at other suburban hotels that were much cleaner and nicer than this one. This one was disgusting. I would not recommend this hotel to anyone regardless of price. Also we could not check in because the door was locked to the reception area then finally the girl came and unlock the door.

Was this review helpful? Yes
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you for your response to our survey. I sincerely want to apologize to you for your experience at our property. Cleanliness is our top priority and I hate to hear that we fell short when it came to your stay. I can assure you that is not the impression we would like to leave on our guests. As far... More 

Hilliard, Florida
Top Contributor
62 reviews 62 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 26, 2014

I chose this property based on cost alone, and it's a good value for the cost. I then upgraded to a bigger queen room, the space was a better improvement. The staff is courteous, front desk and housekeeping/maintenance. I got a call from Rick, the assistant manager, good follow-up to my registration.

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Was this review helpful? Yes
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you for taking the time to review our hotel. I'm so glad your stay was a good one. I look forward to seeing you and your company in the future. Ric Bergmann Director of Sales and Operations More 

Saint Augustine, Florida
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 11, 2014 via mobile

My husband and I travel for work and on a budget. This extended stay is supposedly in a bad part of town, however, the other $3,000 a month (oh yes, you heard me right) extended stays are less than a mile away down the same road. In defense of other reviewers, I've not discovered the good side of Fayetteville, but... More 

Was this review helpful? Yes 4
nc537, General Manager at Suburban Extended Stay Hotel Fayetteville, responded to this review

i was glad that we had the opportunity to try to make your stay better and after speaking with your husband i hope we have been able to change your mind and that was definitely isolated incident and also the property will be scheduled in the coming week for carpet service. More 

Cincinnati, Ohio
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 25, 2014

It is located right between Ft Bragg and Downtown. Very clean except for carpet that should be replaced, It is in an interesting , yet quiet area. If you need an economical place and this will fit the bill. Grocery store very close, Mc D's in walking distance.

Was this review helpful? Yes
Fayetteville
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2014

Staying at the suburban Is awesome its so clean comfortable an no disturbed. An I'm just love this environment an there nothing rong with the room every thing works an make not want to leave feel like home to me an I would. Tell people how it is I wake up with.a smile cuz of the fresh air

Was this review helpful? Yes 2
Fayetteville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2014

I was in the middle of relocating when the house I was going to rent became unavailable at the last minute, so I had to stay in a hotel until we found a new house. We ended up staying there for 2 weeks and the service was great. The staff was always friendly and helpful. We paid for one week... More 

Was this review helpful? Yes 1
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