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Suburban Extended Stay Hotel Fayetteville

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3719 Bragg Boulevard, Fayetteville, NC 28301
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1 room 1 adult
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Suburban Extended Stay Hotel Fayetteville
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26 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 18, 2015 via mobile

First and foremost , I Reserved my room with one card Paid with another and both were Charged , what typa circus are They running ? Ric the site manager isn't sympathetic nor understanding nor did he seem caring. I told him what happened and he stated "I don't know what happened I wasn't here" that's not how managers act... More 

Helpful?
1 Thank Skyyda599
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you for taking the time to review our hotel. I do apologize for your experience at our hotel. I do believe we did meet your requests as far as trying to get your funds released back to your card. I did tell you I would look into it and our desk staff faxed the requested documentation to the card... More 

Gastonia, North Carolina
1 review
4 of 5 stars Reviewed August 6, 2015

Was in town for business a couple of days.. And decided to take a chance on a less expensive hotel. Was satisfied with this one. Good hotel all around. Was concerned about the location and security at first (Bragg Blvd. has a rep for various types of crime), but felt comfortable that my windows were still going to be intact... More 

Review collected in partnership with this hotel

Helpful?
Thank cadetcarpenter2
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you for taking the time to review our property. We always like to hear when a guest has enjoyed their stay. We look forward to seeing you again next time your are in Fayetteville. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 26, 2015

It was cheap so our expectation were not real high. The furnishings are real low dollar and even though our room did not smell of cigarettes the bedspread had burn holes in it. The TV was ok with lots of stations if that is a priority. The big thing for me was how little effort went into cleaning the exterior... More 

Helpful?
2 Thank Tom P
1 review
4 of 5 stars Reviewed April 28, 2015

The motel was close to many restaurants and shopping. The value was good. Friendly staff, they tried to place me in a room I wanted, but due to the bookings it took a while, but they finally came through. I will definitely stay there again in the future.

Helpful?
Thank Sharon M
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you very much for your review Sharon. This is our busy time of year so I'm glad we were able to get you the room you needed. We look forward to seeing you again on your next visit to Fayetteville. More 

Altoona, Pennsylvania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 31, 2015

From checkin to check out this was a disaster. They didn't have my room type available even though I booked two weeks in advance. SOmetime in the night the power went out and my breathing machine quit because there was no backup generator. The elevator didn't work the following morning and I had to cart all of my belongings from... More 

Helpful?
Thank K F
Raleigh, North Carolina
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Room was great has the amenties you need for a short or a long term stay. Donna the General Manager was great as well sales manager gave us great directions for the concert. Found local restaurants just down the street,. So we did not have to go to far for dinner.Bed was very comfortable and pillows were great. Room was... More 

Helpful?
Thank Craig C
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Craig, Thank you for your review. I'm glad you enjoyed your stay with us on your trip to Fayetteville. We look forward to seeing you again on your next trip. Hope you enjoyed the concert. More 

Level Contributor
3 reviews
1 of 5 stars Reviewed December 29, 2014 via mobile

I have stayed at other suburban hotels that were much cleaner and nicer than this one. This one was disgusting. I would not recommend this hotel to anyone regardless of price. Also we could not check in because the door was locked to the reception area then finally the girl came and unlock the door.

Helpful?
Thank Dianecler
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you for your response to our survey. I sincerely want to apologize to you for your experience at our property. Cleanliness is our top priority and I hate to hear that we fell short when it came to your stay. I can assure you that is not the impression we would like to leave on our guests. As far... More 

Hilliard, Florida
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 26, 2014

I chose this property based on cost alone, and it's a good value for the cost. I then upgraded to a bigger queen room, the space was a better improvement. The staff is courteous, front desk and housekeeping/maintenance. I got a call from Rick, the assistant manager, good follow-up to my registration.

Review collected in partnership with this hotel

Helpful?
Thank BigJay52
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you for taking the time to review our hotel. I'm so glad your stay was a good one. I look forward to seeing you and your company in the future. Ric Bergmann Director of Sales and Operations More 

Saint Augustine, Florida
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed August 11, 2014 via mobile

My husband and I travel for work and on a budget. This extended stay is supposedly in a bad part of town, however, the other $3,000 a month (oh yes, you heard me right) extended stays are less than a mile away down the same road. In defense of other reviewers, I've not discovered the good side of Fayetteville, but... More 

Helpful?
4 Thank hlclark
nc537, General Manager at Suburban Extended Stay Hotel Fayetteville, responded to this review

i was glad that we had the opportunity to try to make your stay better and after speaking with your husband i hope we have been able to change your mind and that was definitely isolated incident and also the property will be scheduled in the coming week for carpet service. More 

Cincinnati, Ohio
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 25, 2014

It is located right between Ft Bragg and Downtown. Very clean except for carpet that should be replaced, It is in an interesting , yet quiet area. If you need an economical place and this will fit the bill. Grocery store very close, Mc D's in walking distance.

Helpful?
Thank xcountryrider
Questions? Get answers from hotel staff and past guests. Ask a question

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