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Suburban Extended Stay Hotel Fayetteville

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3719 Bragg Boulevard, Fayetteville, NC 28301
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Suburban Extended Stay Hotel Fayetteville
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Ranked #37 of 51 Hotels in Fayetteville
A recent review
5 of 5 stars reviewed 1 week ago
Craig C Raleigh, North Carolina
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21 reviews from our community

Traveler rating
    4
    5
    6
    1
    5
See reviews for
4
2
2
7
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

Room was great has the amenties you need for a short or a long term stay. Donna the General Manager was great as well sales manager gave us great directions for the concert. Found local restaurants just down the street,. So we did not have to go to far for dinner.Bed was very comfortable and pillows were great. Room was... More 

Was this review helpful? Yes
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Craig, Thank you for your review. I'm glad you enjoyed your stay with us on your trip to Fayetteville. We look forward to seeing you again on your next trip. Hope you enjoyed the concert. More 

2 reviews
1 of 5 stars Reviewed December 29, 2014 via mobile

I have stayed at other suburban hotels that were much cleaner and nicer than this one. This one was disgusting. I would not recommend this hotel to anyone regardless of price. Also we could not check in because the door was locked to the reception area then finally the girl came and unlock the door.

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nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you for your response to our survey. I sincerely want to apologize to you for your experience at our property. Cleanliness is our top priority and I hate to hear that we fell short when it came to your stay. I can assure you that is not the impression we would like to leave on our guests. As far... More 

Hilliard, Florida
Top Contributor
62 reviews 62 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 26, 2014

I chose this property based on cost alone, and it's a good value for the cost. I then upgraded to a bigger queen room, the space was a better improvement. The staff is courteous, front desk and housekeeping/maintenance. I got a call from Rick, the assistant manager, good follow-up to my registration.

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Was this review helpful? Yes
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you for taking the time to review our hotel. I'm so glad your stay was a good one. I look forward to seeing you and your company in the future. Ric Bergmann Director of Sales and Operations More 

Saint Augustine, Florida
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 11, 2014 via mobile

My husband and I travel for work and on a budget. This extended stay is supposedly in a bad part of town, however, the other $3,000 a month (oh yes, you heard me right) extended stays are less than a mile away down the same road. In defense of other reviewers, I've not discovered the good side of Fayetteville, but... More 

Was this review helpful? Yes 3
nc537, General Manager at Suburban Extended Stay Hotel Fayetteville, responded to this review

i was glad that we had the opportunity to try to make your stay better and after speaking with your husband i hope we have been able to change your mind and that was definitely isolated incident and also the property will be scheduled in the coming week for carpet service. More 

Cincinnati, Ohio
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 25, 2014

It is located right between Ft Bragg and Downtown. Very clean except for carpet that should be replaced, It is in an interesting , yet quiet area. If you need an economical place and this will fit the bill. Grocery store very close, Mc D's in walking distance.

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Fayetteville
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2014

Staying at the suburban Is awesome its so clean comfortable an no disturbed. An I'm just love this environment an there nothing rong with the room every thing works an make not want to leave feel like home to me an I would. Tell people how it is I wake up with.a smile cuz of the fresh air

Was this review helpful? Yes 2
Fayetteville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2014

I was in the middle of relocating when the house I was going to rent became unavailable at the last minute, so I had to stay in a hotel until we found a new house. We ended up staying there for 2 weeks and the service was great. The staff was always friendly and helpful. We paid for one week... More 

Was this review helpful? Yes 1
S Williamspor
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 6, 2013

Had to stay here while traveling... company booked it. Boy did they get an earful! not in a good area of town. carpet was disgusting. (squishy and dirty) and the ROACHES were horrible.. spent 2nd night in my car. NEVER AGAIN

Was this review helpful? Yes 3
Sam H, Manager at Suburban Extended Stay Hotel Fayetteville, responded to this review

Although we value our guest's comments, we do have some guests that no matter how hard we try we can't seem to satisfy. When a guest asks for a smoking room we try to accommodate. Our smoking rooms take up one third of our hotel and they are primed for our smoking guests. If we have any issues with our... More 

Magnolia, New Jersey, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 10, 2013

The front desk staff was very accomodating, especially when we checked in to a "non-smoking" room which smelled god awful, and not non-smoking at all. Very moldy air conditioner that barely put out sort of cool air into the musty smell room. The rooms looking nothing like the pictures, and the neighborhood is a little less than desirable. But, I... More 

Was this review helpful? Yes 2
Sam H, Manager at Suburban Extended Stay Hotel Fayetteville, responded to this review

Or staff is friendly staff and good customer service is what we get complimented on the most. We are an older hotel in an average neighborhood so our service sticks out. We can accommodate any guest no matter the circumstance. Yes, we do have older rooms but we also have newer model renovated rooms as well. More 

New York City, New York
1 review
3 of 5 stars Reviewed July 31, 2013

I stay there just one night. I parked my car in the lot. I clearly brought my cannon SLR camera to my room. To be honesty, the cleanness and front desk service is good. I left hotel next day and drove to NY. After 100 miles driving, I found I lost my camera in my room. I contacted their manager... More 

Was this review helpful? Yes
Sam H, Manager at Suburban Extended Stay Hotel Fayetteville, responded to this review

We're always happy to know that our guests are satisfied with our staff and cleanliness of our rooms. We do tend to have some guests that leave things behind that we take pride in storing for a guest's return or sending out to a guest's address. Not all the time do guests leave things behind but when they do we... More 

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