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TownePlace Suites Fayetteville Cross Creek

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1464 Skibo Road, Fayetteville, NC 28303
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1 room 1 guest
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TownePlace Suites Fayetteville Cross Creek
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104 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (104)
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    (24)
  • Jun-Aug only
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La Paz, Bolivia
Level Contributor
99 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

I am a Marriot rewards member and this is the second time I have stayed at this particular location this year. I will start with the good and finish with the not so good. The breakfast has vastly improved over what was offered just a couple months ago. They still lack variety but for short stays this should not be... More 

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for your feedback and I will do everything in my power to improve your stay if you would consider giving us another chance in the future! Safe Travels! Tricia Durham General Manager More 

San Diego, California
1 review
4 of 5 stars Reviewed 2 weeks ago

What could have been a bad experience was salvaged within 8 hours. I had reserved a room specifically with 2 Queen beds and a couch pull out for myself and my three children. When I checked in at midnight on the allotted date I was horrified to be given a smaller room with only one bed. As I was traveling... More 

Was this review helpful? Yes
Hollywood, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On my road trips from Florida to the northeast (whether it's NY or Maine) I tend to overnight in Fayetteville. On my way back from Maine this August, I attempted to stay at the place I usually stay at but it was sold out so I opted to stay at Towneplace since it was close to I-95 and pet-friendly and... More 

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Whoo Hoo! Thank you so much for giving us a try! Our staff is so excited to hear these reviews! I will pass along for a boost in their day! Tricia Durham More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly. We had a pool party and I was able to cook on the grill right next to the pool. It is convenient to everything, best thing wally world is across the street. Lots of shopping to do in this area as well.

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for the review! Although I have to admit I had to ask someone what wally world was... LOL! For those that don't know it's Wal-Mart. Hope to see you again! Tricia Durham More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

First let me say, I am a Marriott Rewards member and a Vacation Club owner. I have stayed in Marriott Hotels all over the country. The location of this hotel is in a prime area. Plenty to eat and plenty of shopping. The staff I dealt with was just super. We booked a 2 Bedroom Suite with 2 King Beds... More 

Was this review helpful? Yes 4
Tricia D, Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for your review. It is feedback like this that helps us to improve our hotel. We will certainly check into these issues to ensure that we can make any repairs that are needed. We appreciate your help identifing these issues and hope you will give us another opportunity should your travels bring you back to Fayetteville.... More 

Baltimore, Maryland
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 5, 2015

Very good hotel with a great location. There are many restaurants nearby (a couple in walking distance). The staff was very friendly. Rooms were large and nice. They have a good breakfast and small sundries shop. I hope to return again soon.

Was this review helpful? Yes 1
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Awesome! That's what we like to hear! We appreciate your comments and support. See you next time! Tricia Durham More 

Atlanta, Georgia
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 19, 2015

The staff here is fantastic. Always pleasant and always willing to assist. The suites are also spacious & comfortable. I will definitely stay here again. I also liked that the hotel was close to a lot of restaurants, shopping, etc.

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for the kind words! All the employees appreciate it! Have a great summer! Tricia Durham More 

Fenwick Island, Delaware
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 2, 2015 via mobile

i made this reservation in advance, because they take dogs. But it is not close to I-95. It is clean, and seems to be fairly well maintained. It has a Cracker Barrel in walking distance, a steak house, SAMs Club and Walmart right next door. The hotel clerk was very friendly, and check in was a breeze. I doubt I'd... More 

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you for your review! We are in the heart of Fayetteville close to Fort Bragg and Cross Creek Mall. Tricia Durham More 

Lacey, Washington
1 review
4 of 5 stars Reviewed April 30, 2015

The staff at this Marriott was outstanding. I had a meeting place fall through and they were able to accommodate me on last minute notice allowing me to close a pivotal business deal. My clients were very impressed with Lily and her professionalism. Hopefully Marriott will invest in their employees at this location. My room was also very clean and... More 

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Wow! Thank you so much! I will share your comments with the staff. And Lily is awesome! Tricia Durham More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 22, 2015 via mobile

We had a wonderful time, the service at the hotel was top notch. The staff was attentive, friendly and went out of their way to give the boys pizza on our first night. The entire grounds and building were neat and clean. I recommend a stay to anyone traveling in that area. The Lefevre's in Jonhson, Vt.

Was this review helpful? Yes 1
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you for the delicious maple syrup! We loved it on our pancakes last Saturday morning! Tricia Durham More 

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