We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

TownePlace Suites Fayetteville Cross Creek

2.5 of 5
Hotel website
Hotel deals
Hotel packages
1464 Skibo Road, Fayetteville, NC 28303
Special Offer
Save 15% This Summer!
TownePlace Suites Fayetteville Cross Creek
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #19 of 51 Hotels in Fayetteville
A recent review
5 of 5 stars reviewed 4 days ago
misswatson620 Atlanta, Georgia
Write a Review

98 reviews from our community

Traveler rating
    34
    44
    9
    8
    3
See reviews for
32
8
7
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (24)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (24)
All months
Atlanta, Georgia
Contributor
17 reviews 17 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The staff here is fantastic. Always pleasant and always willing to assist. The suites are also spacious & comfortable. I will definitely stay here again. I also liked that the hotel was close to a lot of restaurants, shopping, etc.

Was this review helpful? Yes
Fenwick Island, Delaware
Top Contributor
51 reviews 51 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

i made this reservation in advance, because they take dogs. But it is not close to I-95. It is clean, and seems to be fairly well maintained. It has a Cracker Barrel in walking distance, a steak house, SAMs Club and Walmart right next door. The hotel clerk was very friendly, and check in was a breeze. I doubt I'd... More 

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you for your review! We are in the heart of Fayetteville close to Fort Bragg and Cross Creek Mall. Tricia Durham More 

Lacey, Washington
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff at this Marriott was outstanding. I had a meeting place fall through and they were able to accommodate me on last minute notice allowing me to close a pivotal business deal. My clients were very impressed with Lily and her professionalism. Hopefully Marriott will invest in their employees at this location. My room was also very clean and... More 

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Wow! Thank you so much! I will share your comments with the staff. And Lily is awesome! Tricia Durham More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a wonderful time, the service at the hotel was top notch. The staff was attentive, friendly and went out of their way to give the boys pizza on our first night. The entire grounds and building were neat and clean. I recommend a stay to anyone traveling in that area. The Lefevre's in Jonhson, Vt.

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you for the delicious maple syrup! We loved it on our pancakes last Saturday morning! Tricia Durham More 

Jeffersonville, Vermont
1 review
5 of 5 stars Reviewed 4 weeks ago

This was an excellent place to stay. We have never stay in a ore friendly, helpful, clean place. They were there for us every step of the way for our visit. They went above and beyond by getting pizza and drinks for our team. Providing board games for the kids to play. They even let us hang out late on... More 

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

We sincerely appreciate your stay and look forward to seeing you next year! Your team was very well mannered and fun to be around! Definitely brought some energy to the hotel! Tricia Durham More 

Newport, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel during a business trip. Upon arrival there was a line at check in. The receptionist wasn't very courteous and didn't really offer any information for my first time stay. The room was great. Very clean, spacious, quiet and fully stocked. There was a welcome basket with popcorn and some other snacks. The breakfast area was... More 

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Isn't that Murphy's law everyone walks in at once! So sorry for the wait and sounds like the staff was a little flustered. I am sure with a little more experience our front desk person will be a pro! So glad you enjoyed the room and the snacks! Hope to see you soon! Tricia Durham More 

New York City, New York
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 12, 2015

Recently had to stay in Fayetteville, NC on business. Although Skibo Road has a number of lower to mid-level hotel choices, all are not equal. Some choices are less friendly, less clean, and less inviting. TownePlace Suites, however, was definitely a good choice. Upon arrival, I was greeted by a representative who excelled at customer service. My room was not... More 

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for staying with us! We appreciate your comments and feedback. It is always nice to let the staff know they are doing a great job!! More 

Saint Cloud, Florida
Top Contributor
64 reviews 64 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 5, 2015

I would recommend the Front desk to be trained in all aspects of front desk duties, including audit, recognizing Rewards members, knowing when to send maintenance to a room, so on. Sometimes the franchised properties fall short of the Marriott standards. The property is excellent and has a perfect location. The rooms are spacious and perfect for travelers. Marriott properties... More 

Was this review helpful? Yes 1
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

I genuinely appreciate your feedback and would love to speak with you more in detail, if you have an opportunity to call and talk to me. Training is always a high priority for staff members so that we can provide excellent service. Tricia Durham More 

Silver Spring, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 3, 2015

If you've been to one of these Marriott brands, you've been to then all, but this place stands out for a few reasons. First, the staff is very attentive and friendly. They maintain a "we're all friends here" vibe while also providing fast and efficient service (even by northern standards). Second, I don't think I have ever seen a hotel... More 

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Wow! What a wonderful review. So nice to hear our hard work is appreciated! We are very excited to announce our new breakfast is rolling out this summer. Hot eggs and Sausage!! Along with some yummy new muffins and healthy treats! Come back and see us! Tricia Durham More 

Washington DC, District of Columbia
Top Contributor
91 reviews 91 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 3, 2015 via mobile

Stayed here two nights for business. It's a decent Towneplace with a decent market in the lobby. I think it's time for Marriott to refresh this brand as a lot of their competition really are improving on their same level of lodging. I get market studies monthly from Marriott. I have yet to see them upgrade anything other than a... More 

Was this review helpful? Yes
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

TownePlace Suites, as a brand, is 18 years old! Just coming into our prime! You are correct that the generation 1 TownePlace Suites has renovated the lobby and kitchen. We are now building generation 4 properties with exciting updates with each generation. We are now up to 250 TownePlace Suites across the country! Stop by and check us out! Tricia... More 

Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (4)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (7)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities