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All 51 Fayetteville hotels

Extended Stay America - Fayetteville - Owen Dr.

2.0 of 5 Hotel   |   408 Owen Drive, Fayetteville, NC 28304
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51%
Ranked #27 of 51 Hotels in Fayetteville
A recent review
4 of 5 stars Reviewed August 8, 2014
ImaRoamer Orlando, Florida
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27 reviews from our community

Traveler rating
    8
    6
    5
    1
    7
See reviews for
7
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11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Orlando, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014

I stayed here while working in Fayetteville for 3 months. I had a great experience at this Extended stay. Staff went way above and beyond, room was clean, bed was comfortable. I would definitely stay here again.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

Thank you for taking the time to write a review of our hotel. We are glad that you enjoyed your stay and your clean, comfortable room. We are thrilled to hear that our staff provided you with superior service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More

Wake Forest
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 28, 2014

Let me start this review by saying my room was booked by a third party site and when I was sent the itinerary I was like oh no not there of all places. I had stayed at an extended stay type place before and wasn't impressed. So I arrived with plenty of hesitation. Dan checked me in and was very... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

Thank you so much for sharing your experience with us. We are glad to hear that we could exceed your expectations. We did indeed just complete a renovation, which freshened up our look, but we always strive to provide clean accommodations. We are pleased that you enjoyed your stay with us. Thank you again for your review. It would be... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2014

Everything I needed was in the suite and the pet fee was reasonable. I slept well and almost forget it was a hotel. I really felt like home (I live in a studio apartment so that helps). Staff was friendly and helpful. They offered a grab and go breakfast that included fresh fruit yaaaay!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

Thank you so much for posting a review of our hotel. We are so pleased to hear that you found your room comfortable and our staff helpful. Our goal is to provide our guests with a "home away from home" experience, so we are thrilled to hear that you felt at home during your stay. Thank you again for sharing... More

Contributor
20 reviews 20 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 26, 2014 via mobile

The motel sits at a busy intersection near a hospital, so emergency sirens and other traffic sounds are very disturbing. Better window and door insulation would help. The web site claims "recently renovated" but the room conditions appear to belie this. I stayed in this motel a decade ago and the kitchens look to be the same. Changing a chair,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you did not feel our renovations met your expectations. As well, I apologize that you experienced some noise disturbance during your stay. Our team is committed... More

Fayetteville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

I had an overall pleasant experience. I can't say anything other than my expectations were exceeded. I don't see any room for improvement due to the overall fluidity of the process from reservation to checkout.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

Thank you so much for taking the time to write a great review of our hotel. I'm happy to hear that you enjoyed your stay with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our... More

Savannah, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 16, 2014

The staff was very kind during the check in process and even kept a professional positive attitude when they lost power the day we checked out. As any traveling pet owner will tell you It is somewhat of a challenge to find hotels that accept pets and a clean place. The Extended Stay was both. We were on the third... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

Thank you so much for sharing your experience with us. I’m so pleased to hear that we were able to provide you with a pet friendly option in a clean and comfortable room. As well, I’m glad that you enjoyed our staff during your visit. Thank you again for your comments. We look forward to seeing you in the future,... More

Raleigh, North Carolina, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 17, 2013

When I first saw that it was an "extended" stay hotel i was a little skeptical since I wasn't planning on an expended stay at the time. I quickly realized that the only real difference between an extended stay hotel and a regular one is a kitchenette in each room and more amenities then average (like washer/dryers). If you're traveling... More

Was this review helpful? Yes 3
Manager_11525, Owner at Extended Stay America - Fayetteville - Owen Dr., responded to this review

The staff and I would like to thank you so much for posting such a glowing review of our property. I truly appreciate your comments regarding the staff and how helpful they were for you. It is so great to read that in your time of need, they took action and provided you with support. We hope you are feeling... More

Lancaster, Ohio
1 review
3 of 5 stars Reviewed October 14, 2013

I had trouble with a broken fridge I was told it would be taken care of the next day, came back after working 12-13 hours to a fridge that went from cool to warm. I had to toss out half of the food I had in it. They did offer me the fridge next door in the empty room, but... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

Cassandra - Thank you for your recent review of your stay. We appreciate the kind comments about our staff and are glad they were always pleasant; however, we apologize that you experienced a delay in correcting your refrigerator issue. Your comments were reviewed by the staff, and we will work to ensure better communication concerning maintenance issues to make sure... More

Hattiesburg, Mississippi, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2013

The first thing I noticed was how well maintained the property grounds were kept. The reception I received at check-in was very warm and professional. The gentleman even called about ten minutes later to make sure we had found our way to our room and to see if we needed anything. All the members of the staff were very kind... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

The team and I appreciate your kind remarks. I'm thrilled that you had an enjoyable time finding everything you needed close by and that the staff provided you with great service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More

Sacramento, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 9, 2013

Horrible property with outwardly facing doors, lots of noise, lack of security (nobody on property after 10 p.m.), dirty syringes in the lawn, management that is rude and uncaring. Rooms are unimpressive and poorly stocked. Please, any other nearby hotel MUST be an improvement!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

Joeseph - I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our hotel overall did not meet your expectations and that our staff was not available when needed. Although our office closes, we always have staff on the property to assist with... More

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Additional Information about Extended Stay America - Fayetteville - Owen Dr.

Address: 408 Owen Drive, Fayetteville, NC 28304
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Fayetteville - Owen Dr. 2*
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Also Known As:
Extended Stayamerica Fayetteville-Owen Dr Hotel Fayetteville
Extended Stay Fayetteville
Fayetteville Extended Stay

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