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All 49 Fayetteville hotels

Extended Stay America - Fayetteville - Cross Creek Mall

2.5 of 5 Hotel   |   4105 Sycamore Dairy Road, Fayetteville, NC 28303 (Formerly Extended Stay Deluxe - Fayetteville - Cross Creek Mall)
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Ranked #3 of 49 hotels in Fayetteville
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
Kirby W Leland, United States
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99 people have reviewed this hotel

Traveler rating
    76
    12
    5
    3
    3
See reviews for
21
3
9
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Leland, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Was in Fayetteville on business and felt this hotel was a great deal and will stay there again. They recently remodeled and the rooms were clean, comfortable. TV channels weren't that great but internet speed was good. Breakfast was muffins,coffee and oatmeal.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Thank you for your recent review of your stay. I’m glad to hear that you enjoyed our newly renovated rooms with fully equipped kitchens at a great value. Your feedback regarding our TV channel lineup will help us in our efforts to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you back... More

Clarksville, Tennessee
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The minor issues that were had during this stay were taken care of promptly with a great attitude by staff. Comfortable bed, well equipped kitchen aside from not have baking pans, two televisions (one in living room area, one in sleeping area), comfortable pull out couch, breakfast is literally grab and go (muffins, granola bars, oatmeal, fruits, coffee, hot chocolate),... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to providing you with another comfortable stay in the future! More

Enoree, South Carolina
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel was clean...But we had problems with the water....the water was more cool than hot ...my husband and I had to boil water so that we could let out babies take a bath...we complained about it ..and each time the manager would tell us that she are going to take care of it ..well this was an ongoing thing... More

Was this review helpful? Yes
Manager_11525, Owner at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Thank you for taking the time to write a review of your stay. I’m glad to hear that you enjoyed your clean room and our friendly, helpful staff. Still, I apologize for the issues you encountered with your water. As well, I am sorry that this issue was not addressed in a timely manner. Your feedback will be helpful as... More

Philadelphia
Top Contributor
110 reviews 110 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I selected this hotel based on Trip Advisor reviews and Bring Fido. We needed a suite as we travel with a 92 yo mother and do not want her in a separate room as most motels do not have connecting doors anymore. The rooms were spacious and clean. We were received very warmly by Charlotte who went out of her... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Thank you for taking the time to write a review of your stay. I am so happy to hear that you enjoyed your time at our hotel including our clean rooms and the service our staff provided. Also, I’m so pleased to learn that you enjoyed our pet-friendly policy. Thank you for choosing Extended Stay Hotels. We look forward to... More

Los Angeles, California
2 reviews
5 of 5 stars Reviewed February 26, 2014

Now that their construction is over, this is a wonderful place to stay again. Close to Ft. Bragg for you military folks and just off 95 for the people passing through. Less than $100 per night gets a kitchenette with king bed on a separate bedroom. The kitchen is big and fully equipped. Great value...

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Thank you for taking the time to write a review of your stay. I’m glad that we were able to provide you with an enjoyable stay at a great value. It’s great to hear that you enjoyed our convenient location and your fully equipped kitchen. We look forward to seeing you again, should your travels bring you back to our... More

Voorhees, New Jersey
1 review
5 of 5 stars Reviewed February 25, 2014

Hotel was very clean & comfortable. The staff was courteous and helping. For some reason the hotel is rates 2 stars, but I certainly believe it is better then that. Will recommend to any one. Just go and relax.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that we were able to provide you with a clean, comfortable stay. As well, it’s great to hear that you enjoyed our helpful, courteous staff during your visit with us. It would be our pleasure to welcome you back for another enjoyable stay in... More

Millville, DE
Top Contributor
84 reviews 84 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 5, 2014

This hotel is an oasis of cleanliness among the thousands of hotels and motels that line the Route 95 corridor. Unlike many of its competitors; the hotel is spotless and the staff cannot do enough for you. This is not a deluxe hotel but it is a great place to get a good night's sleep without looking at mold and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

I appreciate you taking the time to write such a nice review. I’m pleased to hear that you enjoyed your clean room and our great staff. I am glad that our grab-and-go breakfast and our pet friendly policy met your travel needs. Thank you for choosing Extended Stay Hotels. We look forward to seeing you in the future. More

Webbers Falls, Oklahoma
1 review
5 of 5 stars Reviewed January 27, 2014

Stayed here for 2 weeks now. Great service from the staff. Very helpful with anything I need. Rooms are comfortable and feels like your at home. Beds are not hard and actually got a good nights sleep. Located near a variety of restaurants if you chose not to cook in your very own in room kitchen. Crystal, Tina, Whitney and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Thank you for your great review of our hotel. I’m thrilled that our staff is providing you with an enjoyable stay. As well, I am happy to hear that you are enjoying your comfortable room and our convenient location. If there is anything you need during the remainder of your stay, please do not hesitate to let us know. More

Highlands Ranch, Colorado
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 of 5 stars Reviewed January 20, 2014

The hotel provides basic lodging with minimal creature comforts, but at a very reasonable rate. The common areas are clean as are the rooms. Although an older property, rooms are undergoing renovations. Bring your own shampoo! The hot water is sometimes rather tepid, usually around 6 am, probably during periods of higher demand. The kitchen facilities are again basic, with... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Hi Mike, I appreciate you taking the time to write such a nice review. I'm so pleased to hear that our price and location were just what you were looking for. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

1 review
5 of 5 stars Reviewed December 19, 2013 via mobile

I don't normally write reviews but this experience needs to be shared. My job requires me to travel for extended periods and this particular trip led me to Extended Stay America in Fayetteville. I checked in on Thursday and was greeted warmly by the front desk clerk Whitney. On Friday, I had an extremely embarrassing situation happen. I had to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

I received a copy of your review, and wanted to thank you for taking the time to acknowledge how Whitney was able to help you. I'm so pleased to hear that the staff and the the amenities made your stay comfortable. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

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Additional Information about Extended Stay America - Fayetteville - Cross Creek Mall

Also Known As:
Extended Stay Deluxe Fayetteville - Cross Creek Mall Hotel
Extended Stay Deluxe Fayetteville - Cross Creek Mall Hotel Fayetteville
Extended Stay Fayetteville
Fayetteville Extended Stay
Address: 4105 Sycamore Dairy Road, Fayetteville, NC 28303 (Formerly Extended Stay Deluxe - Fayetteville - Cross Creek Mall)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Fayetteville
#9 Family Hotel in Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Fayetteville - Cross Creek Mall 2.5*
Reservation Options:
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