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All 51 Fayetteville hotels

Hampton Inn Fayetteville - Cross Creek Mall

2.5 of 5 Hotel   |   1700 Skibo Road, Fayetteville, NC 28303
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Ranked #9 of 51 Hotels in Fayetteville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
AnnaSoo Maryland
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144 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maryland
Top Contributor
124 reviews 124 reviews
46 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After reading reviews of other hotels in Fayetteville, I chose to stay at this one. It is pretty far off I-95, but accessible via GPS, and I found that being across the street from the Cross Creek Mall gave me a much better selection of dining options than I have found at other hotels along I-95. The staff was very... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear AnnaSoo, Thank you for writing a detailed review of our Hampton Inn; I'm excited to read you found us worth going a bit off I-95! I'm glad our staff could accommodate your needs & you had a comfortable, clean visit overall. Thanks again for your praise and we hope it won't be too long before your next visit! David... More

Mobile, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I were in Fayetteville, NC for funeral. The evening we arrived at Cross Creek Hampton, we were greeted by the two most outgoing and charming individuals. I only wish I had gotten their names to pass on. After a long travel day it was nice to see some smiling faces. Thanks for you hospitality.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Paul P, Thank you for your review; we send our condolences for your loss. I'm glad our staff was able to help you out after a long day of travel and we appreciate your kind words. Thank you again for your 5-star ratings and praise! David Amick eCommerce Manager Daly Seven, Inc More

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

My friend and I had booked a room at another Hampton Inn in Fayetteville as a stopping point in a long road trip. After arriving at the other Hampton Inn (I-95) we were very disappointed and found the hotel was more like a Motel 6 than a Hampton Inn. Extremely upset, we called over to this one to try and... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear EmmaGMcKenzie, Thank you for your review and praise for our staff - I will be sure to pass your kind words onto the rest of our team to recognize Todd's hard work! We're delighted we could accommodate you after a negative experience at another hotel. We look forward to seeing you the next time you're in Fayetteville! Thanks again... More

Hudson, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

For the Staff!!! In the morning, the breakfast was a normal hampton inn breakfast bar, but the staff was friendly. "Todd" the desk manager in Fayetteville NC made my family and I feel right at home; being that we where in Fayetteville to purchase a vehicle. And the young lady whom prepared the breakfast made her way through the dinning... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear JML1009, We appreciate you taking the time to review us and hope all went well with the car search! I'm glad you found our staff went above and beyond and will be sure to pass your kind words onto the rest of our team to recognize their hard work. We're grateful for your 5-star ratings across the board and... More

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for three nights. The staff at the front desk was exceptional and the evening socials were second to none. They did a really good job of having both beer and wine with food that could be a meal. The breakfast was great. My floor was a little sticky and I had a little smell in my room the... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Anthoney G, Thank you for reviewing your recent stay - I'm happy to hear you found our service excellent and could take advantage of our manager's reception! I do apologize for the issue with your AC unit and will pass your comments onto our team to look into it further. Otherwise, thanks again for your high ratings and we... More

2 reviews
5 of 5 stars Reviewed 1 week ago

The staff was super friendly. Check in and out was a breeze. Breakfast was the usual from a Hampton Inn, nothing super fancy but the basics, which were good and they had a complimentary snacks and beverages two of the nights we were there, which included canned beer and boxed wine and a hearty dish (one night chicken alfredo and... More

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear jaydee77, Thank you for taking the time to review our Hampton Inn - I'm happy to hear you had a clean, comfortable visit and could take advantage of our manager's reception on a couple evenings! We do apologize for the couple aspects you didn't like and will follow up on your comments with our maintenance team. Otherwise, we really... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I am an airline pilot and this was a short notice assignment to this location. This was the nicest experience for this level hotel that I have experienced. All staff, from check in to check out, was absolutely excellent. Irving worked hard during the evening happy hour and made sure that we were always taken care of. I stay in... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Chris A, We appreciate you reviewing our Hampton Inn and are flattered to be one of your favorite experiences! I'm very happy you found our staff outstanding and rated everything with 5 stars. Thanks again for your comments and we look forward to your next visit! David Amick eCommerce Manager Daly Seven, Inc More

Franklin, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This Hampton Inn hotel is one of the best in the area, The staff is very friendly and welcoming. The front desk staff is the first to see when I arrive and they are all very friendly and they are willing to go the extra mile to accommodate me or any other guests. I can mention some of those excellent... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Amir B, Thank you for your detailed review - we're delighted to have succeeded in becoming your home away from home in Fayetteville! We really appreciate your kind words for our staff and I will be sure to pass your comments onto the rest of our team to recognize their hard work. We're grateful for your 5-star ratings across... More

Wilmington, North Carolina
Top Contributor
53 reviews 53 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this Hampton property many times. I always feel safe and the staff is wonderful. I also like being across the street from Starbucks and Zoe's Kitchen. Orchind Garden is just around the corner and Elizabeth's pizza is in the plaza next to the hotel. The location is great. The downside is only that the complimentary internet is... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear A M, Thank you so much for your loyalty to our property and taking the time to review us again! I'm glad you always enjoy your stays and will pass your feedback regarding our staff onto our team to ensure consistent high quality. Thanks again for your high ratings and we hope it won't be too long before your... More

1 review
4 of 5 stars Reviewed 4 weeks ago

I travel often, mostly for work but sometimes pleasure. This trip was my second time to Fayetteville to work on base for a week. I asked my coworker to switch to here as I did not like the breakfast and pool at the hotel we stayed at last time. Plus the AC was extremely loud and blew too hard freezing... More

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear 859robinb, Thank you for taking the time to review our Hampton Inn - I'm glad to hear your switch worked out and you had a great stay! I'm also happy you could attend our Manager's Reception while you were here. Thanks again for your comments and we look forward to seeing you the next time you're in Fayetteville! David... More

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Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Address: 1700 Skibo Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Fayetteville - Cross Creek Mall 2.5*
Number of rooms: 131
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Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Fayetteville Hampton Inn

45 photos of this hotel

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