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All 49 Fayetteville hotels

Hampton Inn Fayetteville - Cross Creek Mall

2.5 of 5 Hotel   |   1700 Skibo Road, Fayetteville, NC 28303
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82%
Ranked #7 of 49 hotels in Fayetteville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Pearlvision33 New York City, New York
  • Overview
  • Reviews (114)
  • Photos (45)
  • Amenities
  • Q&A (2)
  • Room tips (8)
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114 people have reviewed this hotel

Traveler rating
    45
    47
    14
    5
    3
See reviews for
40
15
1
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
New York City, New York
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

We were in town for a tennis tournament and this was the hotel chosen for the team. Positives are staff is friendly, expansive free buffet breakfast with eggs, cereals, muffins, etc., free wifi and reasonable cost. Negatives are that the place has a 1970's feel with popcorn ceilings and walls, older furniture (though flat screen tvs) and VERY slow elevators.... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Pearlvision33, Thank you for reviewing your stay and we hope all went well with the tennis tournament. While I'm glad you found our staff great, I do apologize our look fell a bit short of your expectations and our team will discuss your comments regarding future decisions. Otherwise, we're happy you enjoyed our amenities and hope to see you... More

Baltimore, Maryland
1 review
4 of 5 stars Reviewed 3 days ago NEW

The room was smaller then at most Hampton Inns, but the service was bigger. A warm welcome for our group by Nesie started everything off right. She had to deal with some reservation and credit card issues but did so with a smile showing it was not a problem. All issues were dealt with speedily even though we were slowing... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Jonathan M, Thanks for reviewing our hotel; we're glad you enjoyed your stay and found our staff excellent! I'm glad to hear we were able to take care of the issues at check-in efficiently and you enjoyed the variety of choice as part of our complimentary breakfast. Thank you again for your comments and we'll see you next month!... More

Athens, Ohio
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for four nights could not have asked for more. Very clean, breakfast was very tasty Teresa was very helpful with everything we needed and very friendly. We also used the pool and loved it. We be staying here again.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Dianna H, We appreciate you sharing feedback regarding your recent stay and are very pleased to hear it was a great one! I'm also happy to read you loved our complimentary breakfast and outdoor pool. Thank you again for your review and we hope it won't be too long before your next visit! David Amick eCommerce Manager Daly Seven,... More

Warner Robins
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Excellent location for a family. Hotel staff is kind and aims to ensure your stay is relaxing and nice. I recommend this brand of hotel to anyone traveling with a family. The breakfast is worth the cost of the lodging price. Compared to many other hotels, I will only stay in a Hampton hotel with my family from here on... More

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Terence C, Thank you for reviewing our Hampton Inn. I'm delighted to hear you had a great experience and our staff was able to make you feel so welcome, as well as that you plan to choose Hampton exclusively in the future! Thanks again for your praise and we can't wait to see you the next time you're in... More

Woodstock, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for the first time, last week. I was in town for the birth of my first grandchild. The staff were SO welcoming especially Jessica at the front desk and Teresa who fixed my breakfast every morning! They really made it feel like home to me, and that was unexpected. I can't recommend this hotel highly... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Val H, Thank you for reviewing your stay at our Hampton Inn & congratulations on the birth of your grandchild! I'm delighted to hear you found our staff so helpful and friendly and we are grateful for your strong recommendation. Thanks again for your kind words and we can't wait for your next visit! David Amick eCommerce Manager Daly... More

Fredericksburg, Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good, clean hotel at reasonable prices. Great value for the cost. Better than average breakfast buffet. Friendly staff. Lots of choices nearby. I will choose this hotel again next time my business takes me to Fayetteville.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Jerry L, Thanks for sharing your experience at our Hampton Inn - we're glad you had a great stay and plan to return! I'm also happy to read you felt you received great value for your money and found our complimentary breakfast above average. Thank you again for your review and we look forward to your next visit! David... More

Maryland, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was well cared for, clean, and conveniently located. The staff was helpful, courteous and prompt. There were numerous restaurants in various price ranges and of different types nearby, as well as a mall directly across the street and conveniences like gas stations and pharmacies in the immediate surrounding area. The only slight detraction here is based on the... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear CDW70, We appreciate you leaving a review of our Hampton Inn and are very pleased you had a great stay all-around! It's also good to hear our location worked well for your needs and you found our staff so helpful and friendly. Thanks again for your comments and we look forward to your next visit! David Amick eCommerce Manager... More

Brooklyn, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

The front desk people make an obvious mistake when I was placed on a floor where a family reunion was going on for the July 4 holiday. This should not have been done by the desk staff. My trip down on Amtrak had been very taxing to say the least since it was delayed by more than 10 hours. I... More

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DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear James19112014, Thank you for taking the time to write a detailed review of your recent visit. We sincerely apologize you experienced some noise issues during your stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay and special event. We regret you experienced a noise level that... More

Columbia, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Service and quality at this Hampton Inn is outstanding. I highly recommend and have stayed at several of Hilton's facilities so do speak from experience. The staff was especially courteous and supportive as well as professional, especially the young lady on duty at the front desk (Nikki).

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Harold R, Thanks so much for your review and praise for our staff! I'm delighted you had an excellent stay and we really appreciate your 5-star ratings across the board. Thank you again for your comments and we can't wait for your next visit! David Amick eCommerce Manager Daly Seven, Inc More

1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this Hampton Inn from 17-20 June and again from 30 Jun - 3 July. On both ocassions, I enjoyed the daily breakfast menu, but more so, I enjoyed the superb hospitality by Ms. Teresa. Daily, I observed Ms. Teresa greeting each guest with respect and professionalism. She never stops moving and it intimately aware of the environment,... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Joe S, Thank you so much for your review and kind words for our staff - I will be sure to pass your comments on to recognize her hard work! We appreciate you choosing us for both of your recent stays and look forward to serving you during future visits to Fayetteville. Thanks again for your feedback and high... More

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Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Address: 1700 Skibo Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Fayetteville - Cross Creek Mall 2.5*
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Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Fayetteville Hampton Inn

45 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (10)
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Room/suite (12)
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Dining (12)
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Bathroom (2)
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Pool/beach area (2)
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Other (8)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Fayetteville #4 Family Hotel in Fayetteville #7 Business Hotel in Fayetteville
Hotel Class
Number of rooms
131

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