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Hampton Inn Fayetteville - Cross Creek Mall

2.5 of 5 1700 Skibo Road, Fayetteville, NC 28303
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Certificate of Excellence 2014
Hampton Inn Fayetteville - Cross Creek Mall
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Hampton Inn Fayetteville - Cross Creek Mall
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150 reviews from our community

Traveler rating
    62
    60
    16
    5
    7
See reviews for
51
19
2
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (33)
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    (67)
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Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed 5 days ago NEW

My husband and I were worn out when we arrived at The Hampton Inn in Fayetteville NC, I never expected the level of customer service from Todd Cade. He even called once we got settled in our room to make sure everything was okay (and it certainly was). thank you Todd, and Thank you Hampton Inn - would definitely stay... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear mzcunning, Thank you for taking the time to review our Hampton Inn; I'm glad our staff could help you relax after a long drive! We're delighted you plan to choose us the next time you're in Fayetteville and look forward to seeing you. Thanks again for your praise! David Amick eCommerce Manager Daly Seven, Inc More

1 review
5 of 5 stars Reviewed 5 days ago NEW

I am a Hilton Honors Gold member and a Hilton Club owner. So I have a vested interest in how any Hilton owned business establishment is operated. I stay at this hotel at least once a month traveling from the Northeast. I travel often and this is my preferred hotel when I come to Fayetteville. The hotel is always very... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Dee C, Thank you so much for your kind words for our staff - we're flattered to hear we lived up to your expectations as a loyal Hilton customer and owner! It's great to hear you always enjoy visiting and we really appreciate your 5-star ratings across the board. Thanks again for your review & we can't wait for... More

1 review
5 of 5 stars Reviewed 1 week ago

At the time of check in I was pleased. The staff was so nice Especially Leslie, Rebecca, and Irving. Leslie was smiling was smiling and delightful at check in. Rebecca greeted me as I was walking to the elevator and I asked if I needed help with my bags. I was tired so i took her up on her offer.... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Edward S, Thank you so much for your kind words for our staff - I'm delighted you had an excellent experience and plan to make us your regular destination in Fayetteville! We are grateful for your 5-star ratings across the board and can't wait for your next stay. Thanks again for your review! David Amick eCommerce Manager Daly Seven,... More

North East, United States
1 review
4 of 5 stars Reviewed 1 week ago

This Hampton Inn location was a great place to stay for my business trip. the location in relation to local restaurants and shopping was very nice. the rooms and Lobby were clean and welcoming. the free breakfast had a lot of choices. My only complaint is the pillows on the bed were not very supportive. Because of this I did... More

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear John S, We appreciate you reviewing our Hampton Inn; while we're glad you found us very clean and our location was great for your needs, I do apologize for the inconvenience you experienced and will pass your feedback onto our team for further discussion. Otherwise, thank you for your high ratings and we hope to see you the next... More

1 review
4 of 5 stars Reviewed 1 week ago

What a woman that Leslie. Although the location is nice it's the people who make this place awesome. A huge thanks to Leslie Summerville and Irving for their professional demeanor and customer service. Without Leslie's help I would have not been able to handle my business needs. Last but not least, the kitchen was very helpful and made concessions to... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Alex N Crystal T, Thank you very much for your review - we really appreciate your kind words for our staff and I will be sure to pass your comments onto the rest of our team to recognize their hard work! I'm glad to see you rate all aspects of your stay highly and we look forward to your... More

1 review
5 of 5 stars Reviewed 1 week ago

The staff was absolutely friendly, cheerful, and pleasant upon check-in and departure. The staff made me feel welcomed upon arrival. It was a quiet, clean, and fresh environment. Hotel far exceeded my high expectations and is very much recommended. Kudos!

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear 310jimmieg, Thank you for reviewing our Hampton Inn - I'm delighted our staff made you feel so welcome & you had an excellent visit! We're grateful for your 5-star ratings across the board and look forward to your next stay. Thanks again for your praise! David Amick eCommerce Manager Daly Seven, Inc More

Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My review is based off a long term stay of 3 weeks so I offer a good perspective. First, the hotel offers a Tuesday and Wednesday night manager hospitality. Irving, the one who staffs the event, prepares a great meal. He goes out of his way to ensure everyone is comfortable and well feed. His professionalism and dedication to service... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear JDTraveled, We appreciate you taking the time to review your long-term stay and are very pleased it was a great one! I'm also glad you enjoyed our manager's reception so much. Thanks again for your comments & we look forward to your next stay! David Amick eCommerce Manager Daly Seven, Inc More

Maryland
Top Contributor
124 reviews 124 reviews
46 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After reading reviews of other hotels in Fayetteville, I chose to stay at this one. It is pretty far off I-95, but accessible via GPS, and I found that being across the street from the Cross Creek Mall gave me a much better selection of dining options than I have found at other hotels along I-95. The staff was very... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear AnnaSoo, Thank you for writing a detailed review of our Hampton Inn; I'm excited to read you found us worth going a bit off I-95! I'm glad our staff could accommodate your needs & you had a comfortable, clean visit overall. Thanks again for your praise and we hope it won't be too long before your next visit! David... More

Mobile, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I were in Fayetteville, NC for funeral. The evening we arrived at Cross Creek Hampton, we were greeted by the two most outgoing and charming individuals. I only wish I had gotten their names to pass on. After a long travel day it was nice to see some smiling faces. Thanks for you hospitality.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Paul P, Thank you for your review; we send our condolences for your loss. I'm glad our staff was able to help you out after a long day of travel and we appreciate your kind words. Thank you again for your 5-star ratings and praise! David Amick eCommerce Manager Daly Seven, Inc More

Hudson, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

For the Staff!!! In the morning, the breakfast was a normal hampton inn breakfast bar, but the staff was friendly. "Todd" the desk manager in Fayetteville NC made my family and I feel right at home; being that we where in Fayetteville to purchase a vehicle. And the young lady whom prepared the breakfast made her way through the dinning... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear JML1009, We appreciate you taking the time to review us and hope all went well with the car search! I'm glad you found our staff went above and beyond and will be sure to pass your kind words onto the rest of our team to recognize their hard work. We're grateful for your 5-star ratings across the board and... More

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Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Address: 1700 Skibo Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Fayetteville - Cross Creek Mall 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Fayetteville Hampton Inn

45 photos of this hotel

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