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Hampton Inn Fayetteville - Cross Creek Mall

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1700 Skibo Road, Fayetteville, NC 28303
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1 room 1 guest
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Hampton Inn Fayetteville - Cross Creek Mall
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250 Reviews from our TripAdvisor Community

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Traveler rating
    126
    83
    26
    6
    9
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76
31
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120
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Charleston
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel was very clean and well stocked. The breakfast was wonderful and I like the 24 hour coffee with three flavors to choose from. The not so good: I was headed to the pool with a towel from the room and an employee in the hallway said not to take the room towel, there were towels at the pool.... More 

Was this review helpful? Yes
E C, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Dacsmom, Thank you for taking the time to write a review - we're glad you felt you received good value for your money and plan to return in the future. We do apologize that some aspects fell short of your expectations and appreciate you bringing your concerns to our attention to follow up with our staff. Thanks again for... More 

Austin, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

The Hotel is nice, excellent location and the staff is extremely helpful( Metia). They have a nice breakfast and the rooms are a nice size and clean. The pool is nice as well. It’s across the street from the mall. All the things you would need and or would like to do are less than a 2, mile radius.

Was this review helpful? Yes
E C, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear mjg186, Thank you for reviewing our Hampton Inn! We're delighted you had an excellent time and are grateful for your 5-star ratings across the board. We can't wait to see you the next time you're in Fayetteville! Thanks again for your comments. David Amick Daly Seven, Inc More 

Roseville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great staff, clean rooms, outstanding complimentary meals. One of the best hotels that I have stayed at in the last five years. I will stay at the Hampton Inn in Fayetteville, NC every time that I go. Recommend highly.

Review collected in partnership with Hampton

Was this review helpful? Yes
E C, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear John C, Thank you for reviewing our Hampton Inn! I'm delighted you had a great stay and enjoyed our complimentary meals. Thanks again for your praise and we can't wait to see you the next time you're in town! David Amick Daly Seven, Inc More 

Ohio
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Free wi-fi and premium cable channels. Room was clean, but the carpets felt damp every day. No exhaust fan in the bathroom so everything fogs up when showering. Room service daily changed towels even when hung as instructed to have them not replaced to save on unneeded cleaning. Shower items like soap bar left in shower was thrown away daily... More 

Was this review helpful? Yes
E C, Above Property Response at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear SjHughes, Thank you for taking the time to review our Hampton Inn. We truly value and appreciate your feedback and suggestions. We are very sorry to hear that this experience did not meet your expectations. We strive to provide excellent guest service and satisfaction at all times. We will use your feedback to do a better job of accommodating... More 

DC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I'd like to compliment the staff and front desk personnel. I felt that I was listened to and welcomed. What truly great people you have! Great, delicious, and full breakfast and easy internet connections.

Review collected in partnership with Hampton

Was this review helpful? Yes
E C, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Brandon O, We appreciate you reviewing your stay; it's great to hear our staff made you feel so welcome and cared for! We're grateful for your 5-star ratings across the board and hope to see you for another visit soon. Thanks again for your comments! David Amick eCommerce Manager Daly Seven, Inc More 

Myrtle Beach, SC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is very comfortable and in a great location! The personnel were very cordial and courteous and I especially enjoyed the breakfast. Although the room was a bit humid, I managed to be comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
E C, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Janice J, Thank you for reviewing our Hampton Inn! I'm glad you had a comfortable stay and found our staff so friendly. I do apologize for the inconvenience with your room and appreciate you bringing your concerns to our attention to follow up. Otherwise, thanks again for your comments and we look forward to your next visit! David Amick... More 

Upper Marlboro, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were in town for a class reunion. I highly recommend this hotel. Great breakfast, plus all-day coffee service. Maid service staff was exceptional. the staff in the breakfast area were very helpful and accommodating. Downside- the hallways were a bit dark but once inside the rooms they were bright, clean and comfortable. Located across the street from a major... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Douglas W, Thank you for your review; we hope you enjoyed your reunion! It's great to hear you enjoyed our hotel and can't wait to see you the next time you're in our neck of the woods. Thanks again for your comments and 5-star ratings! David Amick eCommerce Manager Daly Seven, Inc More 

Poplar Bluff, Missouri
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check-in was very quick and easy. Very clean room, was ready on time, and very affordable. Nice staff and housekeeping was great also. The location was perfect for everything we wanted to do also. Definitely one of the best hotels I have stayed recently.

Was this review helpful? Yes
E C, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear DeanHelmers, Thank you for your review - we're delighted to be one of your favorite recent hotel experiences! It's great to read you found our staff friendly & efficient and we look forward to welcoming you back to Fayetteville in the future. Thanks again for your praise! David Amick eCommerce Manager Daly Seven, Inc More 

Wilmington, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was great!! Staff was helpful and hot breakfasts were very good. I Would recommend for anyone to go directly to the Fayetteville visitor center first to get info of the area. If you need to take the kids somewhere, go to the Children Museum. It is all hands on and fun.

Review collected in partnership with Hampton

Was this review helpful? Yes
E C, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Barbara H, Thank you for your review and sharing some tips for the area! I'm happy to hear you had a great stay and really enjoyed our complimentary breakfast. We look forward to serving your future needs in Fayetteville! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

Natick, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were traveling as a family up the East coast and this Hampton was in the right place. We seek out Hamptons when we can and were not disappointed. My two children, 12 and 11, and my wife and I are all happy with our stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
E C, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Timothy M, Thank you for your review - we hope your family had a good vacation up the coast! I'm pleased you had a nice stopover and your children loved staying with us. We look forward to seeing you the next time you pass through our neck of the woods! Thanks again for your comments. David Amick eCommerce Manager... More 

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43 photos of this hotel

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