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Hampton Inn Fayetteville - Cross Creek Mall

2.5 of 5 1700 Skibo Road, Fayetteville, NC 28303
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Certificate of Excellence 2014
Hampton Inn Fayetteville - Cross Creek Mall
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Hampton Inn Fayetteville - Cross Creek Mall
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161 reviews from our community

Traveler rating
    70
    62
    17
    5
    7
See reviews for
53
20
2
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palmetto, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Had an evening food service two nights a week, They did and excellent job with it. Great meals! Rooms were a good size, I could move things around to do my workout in my room. Never heard anyone in the halls (big deal in Fayetteville, NC). Breakfast staff was very friendly and always checking on us.

Review collected in partnership with Hampton

Was this review helpful? Yes
Philadelphia, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great daily free breakfast; rooms are in excellent condition; free internet, not high speed but fairly good speed; perfect location to social activities and stores. Quiet in the rooms and they have privacy strips under the access room door. AC/Heater is very quiet.

Review collected in partnership with Hampton

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Irving and Nikki are absolutely amazing. Nikki is always smiling and making guest feel as if they are at their own. Irving goes above and beyond what is called of him. On Tuesday and Wednesday he takes care of the food and drinks. You see him restore the food then hope over to the front desk to help a guest... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Yallnext, We appreciate you taking the time to review our Hampton Inn and are delighted our staff made you feel at home! I will be sure to pass your kind words onto the rest of our team to recognize their hard work. We're grateful for your 5-star ratings and look forward to seeing you the next time you're in... More

Chester, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Enroute to Florida, we had car trouble on the I-95, necessitating a 2 day stay in Fayetteville. The staff here couldn't have been more helpful! As soon as we walked through the door, we were greeted by friendly, accommodating staff. The breakfast each morning was delicious, and we were even treated to a spaghetti dinner the second night. Many thanks... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear MAB857, Thank you for taking the time to review our Hampton Inn - we hope you enjoyed your trip to Florida & didn't experience any further car issues! It's great to hear our staff was able to help with your needs and made you feel so welcome. We hope to see you for another stay in the future! Thanks... More

Reston, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent two nights in Fayetteville for business (10/27-10/29), and I was really pleased with my stay. The price was great and the rooms are clean and comfy. What really stood out though was the awesome staff! Theresa makes the best oatmeal and made me feel at home. I cannot remember the name of the great guy who checked me... More

Was this review helpful? Yes 2
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Alex M, Thank you for reviewing your recent stay! We're delighted you found our staff outstanding and appreciate your kind words. We can't wait to see you the next time you're in Fayetteville and really appreciate your 5-star ratings across the board. Thanks again for your comments! David Amick eCommerce Manager Daly Seven, Inc More

Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

Great staff and the room are clean and neat. The managers reception was a nice bonus. They work hard for their guests. Free continental breakfast in the morning and close to FT. Bragg. I try and stay here on my visits to Bragg.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Don C, Thank you for making us your regular stopover when visiting Ft Bragg & taking the time to write a review! I'm glad you find our staff very helpful & friendly and have enjoyed our manager's receptions. Thanks again for your praise and we can't wait for your next visit! David Amick eCommerce Manager Daly Seven, Inc More

Al Khobar, Ash Sharqiyah, Saudi Arabia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Have stayed here frequently through the years. Its location is great-close to the mall, restaurants and anything else you may need. Above all its proximity to Fort Bragg is its primary selling point. Staff members are pleasant and helpful. I would say that overall the hotel needs a total overhaul. Rooms are small and dark. Everything looks dated. Breakfast isn't... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Marsha W, Thank you for your loyalty over the years and taking the time to share your feedback! We're glad you find our hotel's location near Fort Bragg excellent and our staff helpful & friendly. We also appreciate your comments regarding what we can do better and will share your comments with our corporate team for further discussion. We... More

Fayeteville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great staff , nice rooms and well worth the price. I travel to Fayetteville often for work and I can pretty much pick and chose my hotel. I have stayed at almost every hotel in the area and this one is by far the most welcoming and accommodating.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Dale T, Thank you for taking the time to review our Hampton Inn - we're delighted to be your new home away from home in Fayetteville! I'm excited you found our staff so welcoming and that you had an excellent stay overall. Thanks again for your comments & we can't wait for your next visit! David Amick eCommerce Manager... More

New Hartford, Connecticut
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I always seek out the Hampton Inn hotels. We love to stay at these hotels. We love the breakfasts, the beds are very comfortable and the bathrooms are typically spacious and updated. My only complaint in this hotel was that I lost hot water during my shower, I adjusted it but lost it again. The staff was... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear 19sp117, Thank you very much for your loyalty to Hampton - we're glad you found us as comfortable and our staff as helpful as you expected! I do apologize that you experienced a hot water issue and will pass your comments onto our team to look into further. Otherwise, thanks again for your review and we hope to see... More

Outer Banks, United States
1 review
5 of 5 stars Reviewed October 22, 2014

The Hampton Inn Cross Creek in Fayetteville was perfect - clean, well-appointed, attractive and comfortable. Our trip was for business, so a good night's rest was paramount. I got exactly that and very friendly staff as well. I would stay there again if I were to travel in that area.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Gordan K, Thank you for sharing your experience at our Hampton Inn; I'm very pleased you had a perfect stay and plan to choose us the next time you're in the area! We hope it won't be too long before your next visit. Thanks again for your comments & high ratings! David Amick eCommerce Manager Daly Seven, Inc More

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Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Address: 1700 Skibo Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Fayetteville - Cross Creek Mall 2.5*
Number of rooms: 131
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Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Fayetteville Hampton Inn

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