We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 49 Fayetteville hotels

Hampton Inn Fayetteville - Cross Creek Mall

2.5 of 5 Hotel   |   1700 Skibo Road, Fayetteville, NC 28303
Hotel deals
Hotel website
Hotel amenities
Special Offer
Save Up to 15%
Save Saved
You added Hampton Inn Fayetteville - Cross Creek Mall to your Saves list
Hampton Inn Fayetteville - Cross Creek Mall
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
80%
Ranked #9 of 49 hotels in Fayetteville
A recent review
4 of 5 stars reviewed 3 days ago
Merena M Beckley, United States
Write a Review

87 people have reviewed this hotel

Traveler rating
    27
    42
    11
    4
    3
See reviews for
28
13
1
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Beckley, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

We really had no huge problems with the hotel. All personnel we encountered were very friendly and helpful. Our room was clean and comfortable except, the bed was a little hard. Not usually the case for a Hampton. The breakfast offered a pre-assembled omelet that my husband liked but, I felt they needed scrambled instead for those who do not... More

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Merena M, Thanks for sharing your recent experience at our hotel - we're happy you enjoyed your stay overall and found our staff very accommodating and friendly. We do offer a rotating variety of foods as part of our complimentary breakfast, including scrambled eggs, and appreciate your feedback regarding their frequency. Otherwise, thank you again for your comments and... More

Fayetteville, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The complimentary breakfast and the rooms were fantastic...the internet was a lil slow at times. The location is perfect, it is in the heart of the city next to the mall and all the eating establishments one could wish for!!!!!!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Donald D, Thanks for taking the time to review our Hampton Inn - I'm very pleased to hear you had a great stay and that our location was excellent for your needs! Also, I will pass your feedback regarding our complimentary Wi-Fi onto our team and apologize for any inconvenience during your visit. Otherwise, thank you again for your... More

Mt Pleasant, United States
1 review
4 of 5 stars Reviewed 1 week ago

No complains at all, very helpfull staff, helpful location for our purpose. Staff helpful with info on Fort bragg and other local entities. have stayed in other Hampto Inn's and had the same experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Hans Edward H, Thanks for your review and loyalty to Hampton - I'm glad you had a clean, comfortable stay and felt you received good value for your money. We appreciate your high ratings and look forward to seeing you the next time you're in Fayetteville! Thank you again for your comments. David Amick eCommerce Manager Daly Seven, Inc More

Fairfax Station, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms were clean and fully equipped. Bedding is new and plush. The typical grab and run breakfast did offer freshly cooked bacon and scrambled eggs once or twice a week. The building was quiet and clean. Beer and wine, light meal on Tuesdays and Wednesdays was a nice bonus. Overall, a very good value.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Jeffrey T, We appreciate you leaving a review of our Hampton Inn and are glad you had a clean, comfortable stay and felt you received a great value for your money overall! Thanks so much for your high ratings across the board and we hope to see you for another stay soon - and thank you again for your... More

Pawleys Island, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was outstanding, the hotel inside and outside was very clean. The rooms were clean and updated. The one small recommendation is a more friendly crew in charge of breakfast. They were not rude but they were not overly friendly either. They were just there.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Jes B, Thank you for reviewing your recent visit - we're glad you found our staff outstanding and had a clean, comfortable stay overall, but also appreciate your feedback regarding our complimentary breakfast staff and apologize for any inconvenience. Otherwise, thanks so much for your high ratings and we can't wait to see you the next time you're in... More

Elgin, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 13, 2014

The outside of the hotel, the lobby, and the breakfast area are nice. All of the staff was very friendly, professional, and helpful. No complaints there. All of my complaints are with the facility itself. Some of the carpet in the hallways and rooms is old and needs to be changed. The concrete in one of the staircases feel unstable.... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Shanika O, Thank you for your feedback regarding your recent visit. While we're happy you found our staff helpful and friendly and enjoyed our lobby and breakfast area's new look, we apologize for the aspects that fell short of your expectations and will discuss your feedback with our team as we aim to make future improvements. If you'd like... More

Petersburg, Virginia
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2014

I just signed up to write reviews on tripadvisor because I just visited multiple areas and thought it would be good to share my experience. For a normal hotel, Hampton Inn Fayetteville is very nice, but nothing was "above and beyond"...until I interacted with the staff. And it wasn't like it was just one person. EVERY person that I came... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Gerryp84, Thanks so much for your kind words regarding your recent stay - providing excellent service is one of our biggest priorities, so we're delighted to hear we succeeded in making you feel so welcome! It's also great to hear you found your bed so comfortable. We're grateful for your 5-star ratings across the board and look forward to... More

New Castle, Delaware
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 8, 2014

We had an adjoining room with daughter, son-in-law, and 5 month old grandson. We didn't hear the baby crying and fussing at all. The rooms were clean and comfortable. The staff was professional and friendly. Easy access from I-95. Would definitely stay here again!

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Rosemary B, We appreciate you reviewing our Hampton Inn; we're very pleased to hear you had an excellent all-around stay and hope you had a nice time visiting with your family. It's also great to read our location was great for your needs and you enjoyed many of the amenities we offer. We're grateful for your high ratings and... More

1 review
5 of 5 stars Reviewed March 3, 2014

Pleasantly surprised of the quality of the rooms; chose this hotel because it had recently been renovated. Even the complimentary breakfast was decent. Would stay again. Close to many restaurants & across street from Mall.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear 759barrys, Thank you for taking the time to review our Hampton Inn - we indeed completed renovations last year and are excited to show off our look! I'm happy you had a good stay overall and that our location was excellent for your needs. Thanks again for your review and we hope to see you for another stay soon!... More

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

I really enjoyed the Hampton at Cross Creek Mall. It was very clean and quiet. The staff were very helpful and had such great attitudes from check-in/ check-out to the cleaning ladies. Everyone seemed to enjoy their job and this made for a pleasant atmosphere.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear carol64_13, Thank you for your review and kind words! I'm happy to read you had a clean, quiet stay and found our guest service very friendly and accommodating. We hope to see you the next time you're in Fayetteville! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More

Been to Hampton Inn Fayetteville - Cross Creek Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Hampton Inn Fayetteville
Fayetteville Hampton Inn
Address: 1700 Skibo Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Wheelchair access
Hotel Style:
#10 Business Hotel in Fayetteville
#10 Family Hotel in Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Fayetteville - Cross Creek Mall 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Travelocity, Tingo, HotelsClick, Hilton Hotels, TripOnline SA, Hotels.com, Agoda, Venere and Otel so you can book your Hampton Inn Fayetteville - Cross Creek Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hampton Inn Fayetteville - Cross Creek Mall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.