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Hampton Inn Fayetteville - Cross Creek Mall

2.5 of 5 1700 Skibo Road, Fayetteville, NC 28303
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Certificate of Excellence 2014
Hampton Inn Fayetteville - Cross Creek Mall
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Hampton Inn Fayetteville - Cross Creek Mall
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175 reviews from our community

Traveler rating
    79
    63
    19
    6
    8
See reviews for
55
22
3
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (175)
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    (33)
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    (67)
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    (43)
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    (32)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel was not as close to I-95 as I thought it was however after staying the night on my way to Florida I felt this was a great choice at a good price point. Large room, very good breakfast, near many choices for restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Errol S, Thank you for taking the time to review our Hampton Inn! We hope you had fun in Florida and are glad you felt the couple extra miles off I-95 were worth it. We're happy you found your room spacious and comfortable and look forward to your next stay! Thanks again for your comments. David Amick eCommerce Manager... More 

Corry, PA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The physical plant was very well kept, rooms and beds comfortable and the staff was very friendly and helpful. The location was central in the community with many restaurants and places to shop nearby. It was easy to reach the roads that provide access to the major interstate highway and to the nearby military base.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Mary Jane A, We appreciate you sharing your experience at our Hampton Inn! It's exciting to hear you had an excellent visit and our team is grateful for your 5-star ratings. Thanks again for your review & we hope to see you for another visit soon! David Amick eCommerce Manager Daly Seven, Inc More 

Wilmington, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

All aspects of the hotel were fine and very similar to other Hampton inn except the service (lack thereof) during check-in. We had a large party with all prearranged rooms. The check-in staff member proceeded to change all the room numbers and move us all around to different floors. The check-in process took 30 minutes---way too long compared to any... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Rebecca B, Thank you for taking the time to review your stay - while we're glad you enjoyed most aspects of your visit, we sincerely apologize for the inconvenience at check-in and are using your feedback to improve how we handle large groups. We are happy to see you rate several aspects with 5 stars and hope you will... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I would have to say, if for some reason you are in the Fayetteville area this is a must stay hotel. Nikki and Metchi are two wonderful wholesome ladies. They treat you as a guest as if you were staying at their home. I was in the corner on the computer (noone could see me) I was there for about... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Tina G, Thank you so much for your kind words! We're delighted you find us the "must stay" hotel in Fayetteville and that our staff makes you feel so welcome. Thanks again for making us your home away from home and we can't wait for your next visit! David Amick eCommerce Manager Daly Seven, Inc More 

Sheppard AFB, TX
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 4 nights as it is centrally located to all places we like to go. The room was clean and perfect. The young that worked the 3-11 shift while we were there was always smiling and would a few minutes talking to us about what we'd done, were we having fun & so on. We looked forward to... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Tonya L, Thank you for your review; we hope you had fun visiting your friend! It's great to hear you found our staff so friendly and we are grateful for your 5-star ratings. Thanks again for your praise and we can't wait to see you the next time you're in Fayetteville! David Amick eCommerce Manager Daly Seven, Inc More 

Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is centrally located in the heart of Fayetteville and the staff was extremely friendly not only us, but toward everyone we witnessed. The breakfast was great. We definitely would recommend this hotel for anyone traveling through Fayetteville North Carolina.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear L S, We appreciate you taking the time to review our Hampton Inn and are delighted our staff made you feel so welcome! It's also good to hear our location worked well for your needs. Thanks again for your praise & we hope it won't be too long before your next stay! David Amick eCommerce Manager Daly Seven, Inc More 

Brunswick, Md.
Top Contributor
175 reviews 175 reviews
61 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 22, 2015

This location has been a great stay for our 3-day business trip here in Fayetteville. The staff have been outstanding to work with.....friendly, helpful, just aware of any little needs. Rooms have been very adequate for our needs....fridge, microwave, desk with comfortable chair and most importantly the comfort of the bed. Will definitely come back here again. Proximity to local... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Vicki A, Thank you for reviewing our Hampton Inn! I'm happy to read you've found our staff so friendly and accommodating, as well as that our location has been great for you to eat and shop. We are grateful for your 5-star ratings and hope it won't be too long before your next stay! Thanks again for your praise.... More 

Hampton, United States
1 review
2 of 5 stars Reviewed January 21, 2015

Where to start? Directed to a room on arrival that was still occupied. This did not give me any warm and fuzzies about my room. What are the chances that someone would just show up in my room, either while I was out, or worse, while I was asleep. Did not sleep well as a consequence and was exhausted the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Annamarie F, Thank you for taking the time to write a review. We sincerely apologize for the inconveniences you encountered and I would like to assure you we are using your feedback to do a better job providing great service for all of our guests in the future. I'm also sorry for the issues you had in your guest... More 

Macon, United States
1 review
5 of 5 stars Reviewed January 11, 2015

The staff of this Hampton were excellent. We got surprised by free dinner, compliments of Irvin the MAINTENANCE man! He does this on Tues. and Wed. each week due to so many service men/women and their families, and he varied the menus each night. The rooms were very comfortable and bathrooms clean and fresh.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Angel G, We appreciate you taking the time to write a review! I'm glad you felt so welcome and could take advantage of the evening food. We hope it won't be too long before your next stay! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

Whiting, United States
2 reviews
3 of 5 stars Reviewed January 10, 2015

There were three pans, one for egg, one for sausage, the other for potatoes. All three were empty, spoke to desk mgr, who asked someone who came to me to apologize and let me know it would be coming out soon. There were four others unknown to me also waiting. After I finished a cup of coffee, potatoes came out,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear William L, Thank you for taking the time to share your experience at our hotel. While I'm glad to see you rate most aspects of your stay highly, I sincerely apologize we fell short of providing great breakfast service and will pass your comments onto our team to discuss further and ensure we avoid making similar mistakes. Please reach... More 

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Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Address: 1700 Skibo Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Fayetteville - Cross Creek Mall 2.5*
Number of rooms: 131
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Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Fayetteville Hampton Inn
Hotel Style:
#5 Romantic Hotel in Fayetteville
#6 Business Hotel in Fayetteville
#8 Family Hotel in Fayetteville

46 photos of this hotel

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