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Hampton Inn Fayetteville - Cross Creek Mall

2.5 of 5
1700 Skibo Road, Fayetteville, NC 28303
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Hampton Inn Fayetteville - Cross Creek Mall
Ranked #24 of 48 hotels in Fayetteville
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32 reviews from our community

    Trip type
Traveler rating
    5
    16
    5
    3
    3
Date Rating
Colorado Springs, United States
1 review
5 of 5 stars Reviewed May 14, 2013 NEW

Thank you for having Government rates available. Very convenient to Ft. Bragg for travel....just minutes away. Clean room, very friendly staff. Nice that breakfast is offered daily, and great that on Tuesday and Wednesday there is a social hour complete with wine and beer.

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Review collected in partnership with Hampton

Evergreen, United States
1 review
4 of 5 stars Reviewed May 2, 2013

I enjoyed staying at the hotel, it has a great design and located right across the street from the Cross Creek Mall and near lots of restaurant options. The staff was extremely friendly and breakfast was well supplied and delicious.

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Review collected in partnership with Hampton

DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
May 15, 2013

Dear Lakesha W, Thank you for reviewing your recent stay at our Hampton Inn! I'm happy to read that you enjoyed your stay and found our staff friendly and helpful as well as that you liked our complimentary breakfast. Thanks again and we hope to see you for another stay soon! David Amick eCommerce Manager Daly Seven, Inc More

Wilmington, United States
1 review
5 of 5 stars Reviewed May 1, 2013

Stayed in this hotel 3 times in the last year as our son plays travel baseball. Have always been pleased with this property, however the hotel is newly remodeled making it even better. Lobby is gorgeous. Rooms are clean and nicely decorated. Staff is friendly and helpful. Complimentary breakfast has variety to choose from. Good location near restaurants and shopping.

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Review collected in partnership with Hampton

DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
May 15, 2013

Dear Cheryl T, Thank you for reviewing us and we appreciate you staying with us on several occasions! I'm delighted to hear that you enjoy our brand-new renovation and many of our amenities, as well as our location. We look forward to your next visit to Fayetteville! David Amick eCommerce Manager Daly Seven, Inc More

Greenville, South Carolina
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 31, 2013 via mobile

I gotta say, Stephanie at the front desk really invites you in and makes you feel welcome. I stopped by to check rates and availability. They were not the cheapest hotel on the block but with her positive attitude and smile, I had to go back and book the room. We stayed several nights at this location and we had... More

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DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
April 4, 2013

Dear Jeremy R, Thanks so much for taking the time to review our Hampton Inn. I'm really happy to hear that you had a great experience with our staff and that we were able to accommodate your needs with the inflatable bed. Our construction is nearly finished, and we can't wait to show off our new look and Perfect Mix... More

Raleigh, North Carolina
1 review
1 of 5 stars Reviewed March 26, 2013

Horrible horrible pace. I would not recommend this place at all. Smells like paint. Terrible parking. The staff was rude. Breakfast was stopped at 10 am even though it was supposed to go to 1030. Just bad experience. Save your money and stay at the nicer HIE next door.

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DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
March 28, 2013

Dear Bob S, Thank you for taking the time to post feedback on your recent stay with us. Please accept our sincere apology for your experience and know that the comments we receive from our guests are taken very seriously. Also, our renovations are soon to finish, so any inconveniences regrettably caused by that will conclude shortly. Your input and... More

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Atlanta, Georgia
1 review
3 of 5 stars Reviewed March 19, 2013

I would like to applaud Stephanie for always going the extra mile to make the stay enjoyable, she is awesome. The Asst General Manager Sharma is also wonderful, I believe their staff is the best I have ever experienced in any hotel. Keep in mind the hotel is undergoing a huge renovation. I did not know about it, I stayed... More

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DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
March 22, 2013

Dear WannieH20, Thank you for your feedback. While we certainly appreciate your kind words regarding our staff, we would like to apologize for the unfortunate incident that occurred while you were here. We will continue to look for your package in hopes that it turns up, but again we apologize. If there is anything that we can do for you,... More

Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed March 8, 2013

They warn you about the remodeling currently going on bu, that's no reason for all the problems this place has. Parking is scarce and you end up far from the door in an area that doesn't feel secure at night. The breakfast doesn't compare to other hotels of this brand and on the second housekeeping place a half used bottle... More

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DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
March 11, 2013

Dear 183Kirby183, Thank you for taking the time to share feedback on your recent stay with us. We appreciate your time and input and sincerely apologize you were disappointed in our breakfast offerings and for the missteps you encountered from our housekeeping staff. We strive to make every guest's stay enjoyable through our service and amenities and we will use... More

Eagle River, Alaska, USA
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 6, 2013

I whole heartedly concur w/ other reviews concerning the staff. They were excellent. The hotel is being renovated so somewhat of a mess and understandable. However, doing floor tile work at night just outside the room door wasn't the best for relaxing.

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See 3 more reviews by Carrie G for Fayetteville
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
March 8, 2013

Dear Carrie G, Thank you for your kind words about our hotel and staff. While we appreciate your feedback, we would like to apologize for the inconveniences our renovations are causing. We thank all of our guests for their patience during this time and we hope that you will return and experience our improvements first hand. If you would like... More

Bar Harbor
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 25, 2013

Gracious southern hospitality describes this hotel. We were in Fayetteville with emergency car trouble and were lucky to get the last room available. This is an older hotel undergoing renovations so it wasn't in the Hampton chain's usual great condition, but the staff was

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
February 27, 2013

Dear Roger B, Thanks for reviewing our Hampton Inn. I'm really glad to read that we were able to help you out with a place to stay and hope that you were able to resolve your car troubles without too much issue. We can't wait to show off our new look to our guests once we finish renovations & appreciate... More

McDonough, Georgia
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 18, 2013

The hotel is undergoing a remodel, so I understand a bit of a mess going in. However, when I checked into my room, the bathroom floor was sticky, there was a spot of uring on the toilet seat, and the lotion looked like it had already been used (it wasn't full). The one bright spot was the staff - they... More

Was this review helpful? Yes
See 2 more reviews by Charlie M for Fayetteville
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
January 21, 2013

Dear Charlie M, Thank you for taking the time to write a review of our hotel; I would like to apologize for the issues you encountered during your stay. Maintaining a clean environment is one of our biggest priorities and I'm truly sorry your experience fell below your expectations - we will discuss your feedback with staff to make sure... More

 
 
 
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Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Hampton Inn Fayetteville
Fayetteville Hampton Inn
Address: 1700 Skibo Road, Fayetteville, NC 28303
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Fayetteville
Amenities:
Business Center Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #24 of 48 hotels in Fayetteville
Price Range: $
Hotel Class:2.5 star (2.5*)
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