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All 49 Fayetteville hotels

Hampton Inn Fayetteville - Cross Creek Mall

2.5 of 5 Hotel   |   1700 Skibo Road, Fayetteville, NC 28303
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Ranked #8 of 49 hotels in Fayetteville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Blanche W Uniontown, Pennsylvania, United States
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134 people have reviewed this hotel

Traveler rating
    51
    55
    16
    5
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Uniontown, Pennsylvania, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

This place was great. The staff was very helpful and we had plenty of hot water.. The location is nice because it is straight across from the mall and we didn't have to go far to get something to eat and the area is very quiet..

Was this review helpful? Yes
Milwaukee, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This Hampton Inn hotel is one of the best, The staff is very friendly and welcoming. The front desk staff is the first to see when I arrive and they are all very friendly and they are willing to go the extra mile to accommodate me or any other guests. I can mention some of those excellent people who are... More

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Virginia Beach
Top Contributor
59 reviews 59 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Quirky layout. Lobby floor is on two levels separated by four steps. Elevator stops on both levels. If you get on at 1 and push L, you rise about two feet and the back door opens. Get out, walk down four steps and you will be in front of the door where you got on. Good for people who don't... More

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DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Itinerant65, Thank you for taking the time to write a detailed review of your visit. I'm sorry to hear your visit did not meet your expectations and apologize for the inconvenience - we will share your comments regarding cleanliness and your AC unit with our housekeeping & maintenance teams to improve our service. If you'd like to discuss anything... More

Polkton, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Aside from not having hot water, the hotel was clean and staff was friendly. They were upgrading the carpet while we were there, but this was not an issue. I am giving an average review, because I feel that for over $100 a night should have a warm/hot shower.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Maricia E, Thank you for your review - we apologize again for the water issues you encountered, which we have addressed to ensure no further inconvenience for our guests. We are glad to see you rate most aspects of your stay with 4 or 5 stars, and hope you will visit us the next time you're in Fayetteville for... More

Oxford, North Carolina
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This place was horrible. They got me out of $800.00 dollars just for 1 room. There was no carpet in the hallway . The hall smell like glue and trash .Nothing in the room worked but the t.v .Save your ''MONEY'' go to motel 8.

Was this review helpful? Yes
Raleigh, United States
1 review
1 of 5 stars Reviewed 1 week ago

Front desk staff is very unprofessional, however the housekeeping staff was very professional and . My family was having a family reunion and the hotel waited until right before we arrived before they started putting down glue and padding for new carpet. The smell from the glue was horrible and the 4th floor hallway was filled with trash. It just... More

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Pamela M, Thank you for your review. We are very sorry our service did not meet your expectations and our maintenance work interfered with your event. We will use your feedback to do a more conscientious job in the future - please give me a call at the number below if you want to go into more detail and... More

Henderson, Texas
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 weeks ago

When we got to our room we were hit with the strong odor of mold. I asked if they had any rooms that didn't smell and they took me to six other rooms and they all smelled. The last two smelled like frebreez. What made them think that would be a good thing? We were there for a wedding and... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Sue G, Thank you for reviewing your experience at our Hampton Inn. We take our cleanliness very seriously and will share your comments with our housekeeping team to further investigate and fix any issues promptly. We apologize for any inconvenience and would like to invite you to give us another opportunity in the future to give you a great... More

Front Royal, Virginia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We found everything to be very acceptable for our two-night stay at the Cross Creek Mall Hampton Inn of Fayetteville, NC. Room service/housekeeping was especially good, as were the seating accomodations for the morning breakfast service.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Rober T B, We appreciate you leaving a review of our Hampton Inn & are pleased you had a good stay! We're also glad to hear you found our service excellent and look forward to seeing you the next time you visit Fayetteville. Thanks again for your comments! David Amick eCommerce Manager Daly Seven, Inc More

Fayetteville, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The whole stay was great, but what really separates this place is the outstanding breakfasts by Teresa. Anytime from 6-10AM you can just walk downstairs, and get a better breakfast than you would at any establishment nearby. Would recommend to anyone.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear jason s, Thanks so much for taking the time to review your visit; we're glad it was great overall and really appreciate your kind words for our staff! Teresa really works hard to provide an outstanding breakfast so we love when our guests recognize her work. Thank you again for your praise and we look forward to your next... More

taylorville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I thought it was overpriced for what we got. I guess you have to expect that in a military town. All in all it was ok. Staff was very friendly and we felt safe. Very convenient to shopping and dining.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Kathleen G, Thank you for reviewing our Hampton Inn. We're glad you found our staff very friendly and found us very convenient to get out and about in the area, though apologize for any inconvenience regarding the value of your stay. Otherwise, we appreciate the high ratings and hope to see you the next time you're in Fayetteville! Thanks... More

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Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Address: 1700 Skibo Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Fayetteville - Cross Creek Mall 2.5*
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Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Fayetteville Hampton Inn

45 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Fayetteville #11 Family Hotel in Fayetteville
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Number of rooms
131

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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