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All 49 Fayetteville hotels

Hampton Inn Fayetteville - Cross Creek Mall

2.5 of 5 Hotel   |   1700 Skibo Road, Fayetteville, NC 28303
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82%
Ranked #8 of 49 hotels in Fayetteville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Edward Q ST Louis, United States
  • Overview
  • Reviews (120)
  • Photos (45)
  • Amenities
  • Q&A (3)
  • Room tips (10)
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120 people have reviewed this hotel

Traveler rating
    48
    49
    14
    5
    4
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40
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
ST Louis, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

Good hotel with excellent staff. Individual air conditioner filter in my room was dirt. Overall great experience in a good location. this minimum of 200 character to post this review is a bunch of bull and will keep me from posting any future reviews. not because i do not have anything to say, i just dislike mandatories.

Review collected in partnership with Hampton

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed in quite a few Hotels in my life, and i have to say that the service at this Hampton Inn is awesome. The Breakfast staff in particular (Teresa) was such a sweet and courteous attendant. She made me feel as though i was at home, and that's what i want when staying away from home for a... More

Was this review helpful? Yes
Fayetteville, North Carolina
1 review
4 of 5 stars Reviewed yesterday NEW

The staff was very friendly and helpful (Teresa) and breakfast was hot and ready each morning! Close to post, felt very safe as I travel alone for business. Would recommend this hotel to others traveling for business.

Was this review helpful? Yes
Calabash NC, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

While not the Trump or a major resort, great accommodations at the government rate. Convenient location for business trips to Ft Bragg. Very personable staff; will definitely try to stay at this Hampton Inn location for my next trip.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Michael S, Thanks for reviewing our Hampton Inn - we're glad you found our location convenience and felt you received great value! It's also great to hear our staff was able to make you feel welcome. Thank you again for your praise and we look forward to your next trip to Fayetteville! David Amick eCommerce Manager Daly Seven, Inc More

Fairfax, Virginia
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This was the worst Hampton Inn I've stayed in. AC never worked in three different rooms. Bed was horrible in first room. Room keys worked half the time. Plastic key cards were finicky to pull out and unlock the door. The hotel needs a serious makeover inside and out.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear drivingmylifeaway, Thank you for taking the time to write a review; we're sorry to hear that it did not meet your expectations. We recently completed refreshing our look and apologize that you ran into several issues during your visit, which we appreciate you bringing to our attention and our team will investigate further. Please contact me at the number... More

Harker Heights, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

We travel to NC every two to three months all year long and at first we use to go from hotel to hotel trying to find a good one. We found it not just because the rooms were great and located around everything you need on your trip but the staff made all the difference. Teresa, Marissa Tracy, and Nessie... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear v_whalen, Thanks so much for your loyalty to our hotel over the years and for all the kind words for our staff - we think they deserve an award too! We're delighted to hear we've succeeded in helping you always feel welcome when you stay and appreciate your high ratings. Thank you again for your review and we can't... More

New York City, New York
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

We were in town for a tennis tournament and this was the hotel chosen for the team. Positives are staff is friendly, expansive free buffet breakfast with eggs, cereals, muffins, etc., free wifi and reasonable cost. Negatives are that the place has a 1970's feel with popcorn ceilings and walls, older furniture (though flat screen tvs) and VERY slow elevators.... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Pearlvision33, Thank you for reviewing your stay and we hope all went well with the tennis tournament. While I'm glad you found our staff great, I do apologize our look fell a bit short of your expectations and our team will discuss your comments regarding future decisions. Otherwise, we're happy you enjoyed our amenities and hope to see you... More

Baltimore, Maryland
1 review
4 of 5 stars Reviewed 6 days ago NEW

The room was smaller then at most Hampton Inns, but the service was bigger. A warm welcome for our group by Nesie started everything off right. She had to deal with some reservation and credit card issues but did so with a smile showing it was not a problem. All issues were dealt with speedily even though we were slowing... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Jonathan M, Thanks for reviewing our hotel; we're glad you enjoyed your stay and found our staff excellent! I'm glad to hear we were able to take care of the issues at check-in efficiently and you enjoyed the variety of choice as part of our complimentary breakfast. Thank you again for your comments and we'll see you next month!... More

Athens, Ohio
1 review
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for four nights could not have asked for more. Very clean, breakfast was very tasty Teresa was very helpful with everything we needed and very friendly. We also used the pool and loved it. We be staying here again.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Dianna H, We appreciate you sharing feedback regarding your recent stay and are very pleased to hear it was a great one! I'm also happy to read you loved our complimentary breakfast and outdoor pool. Thank you again for your review and we hope it won't be too long before your next visit! David Amick eCommerce Manager Daly Seven,... More

Warner Robins
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent location for a family. Hotel staff is kind and aims to ensure your stay is relaxing and nice. I recommend this brand of hotel to anyone traveling with a family. The breakfast is worth the cost of the lodging price. Compared to many other hotels, I will only stay in a Hampton hotel with my family from here on... More

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Terence C, Thank you for reviewing our Hampton Inn. I'm delighted to hear you had a great experience and our staff was able to make you feel so welcome, as well as that you plan to choose Hampton exclusively in the future! Thanks again for your praise and we can't wait to see you the next time you're in... More

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Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Address: 1700 Skibo Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Fayetteville - Cross Creek Mall 2.5*
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Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Fayetteville Hampton Inn

45 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (10)
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Room/suite (12)
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Dining (12)
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Bathroom (2)
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Pool/beach area (2)
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Other (8)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Fayetteville #4 Romantic Hotel in Fayetteville #7 Business Hotel in Fayetteville
Hotel Class
Number of rooms
131

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