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All 49 Fayetteville hotels

Hampton Inn Fayetteville - Cross Creek Mall

2.5 of 5 Hotel   |   1700 Skibo Road, Fayetteville, NC 28303
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81%
Ranked #6 of 49 hotels in Fayetteville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Joseph H Warrensville Hts., United States
  • Reviews (122)
  • Photos (45)
  • Amenities
  • Q&A (3)
  • Room tips (10)
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122 people have reviewed this hotel

Traveler rating
    49
    51
    14
    5
    3
See reviews for
41
16
1
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Warrensville Hts., United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The overall rating was very good. Reception upon the arrival was a little slow and key did not work. Had to go back to the desk! Hotel employees were very pleasant. Parking in the front was side of the hotel in limited. Breakfast was OK!

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Joseph H, Thank you for reviewing our Hampton Inn; we're glad you had a good stay overall and found our staff very friendly! I do apologize again for the inconvenience with your key card at check-in and our team will discuss your comments. Otherwise, we appreciate your high ratings and look forward to seeing you the next time you're... More

Palm Coast, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We always stay at Hampton Inn, if possible because of their comfortable beds and wonderful breakfasts. The A/C in our room was regulated with a thermostat. There were no instructions but I figured it out. Added to the comfort of the room. This hotel slipped our paid invoice under our door very early. We had to leave at 7:00 so... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Carol W, Thank you for your loyalty to Hampton and taking the time to share your experience at ours! We're excited to hear you had a very comfortable stay and found our housekeeping team excellent. Thanks again for your review and we hope it won't be too long before your next visit! David Amick eCommerce Manager Daly Seven, Inc More

ST Louis, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Good hotel with excellent staff. Individual air conditioner filter in my room was dirt. Overall great experience in a good location. this minimum of 200 character to post this review is a bunch of bull and will keep me from posting any future reviews. not because i do not have anything to say, i just dislike mandatories.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Edward Q, Thank you for taking the time to review us (and apologies for the word count minimum - we unfortunately don't have control over that but I will note your feedback). I'm glad you found our staff excellent and will pass on your comments regarding your AC unit as we aim to provide as clean an environment as... More

Trexlertown, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is centrally located. It was very convenient to access major highway and to the Mall. There were plenty of restaurants, shopping, and grocery stores. It is great for kids to take them out as kids get bored in the hotel. I would recommend this hotel to anyone for their future stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Sankef K, Thank you for reviewing our Hampton Inn; we're glad you had a great stay and found our location excellent for your needs! We really appreciate your recommendation and look forward to seeing you the next time you're in Fayetteville. Thanks again for your comments! David Amick eCommerce Manager Daly Seven, Inc More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed in quite a few Hotels in my life, and i have to say that the service at this Hampton Inn is awesome. The Breakfast staff in particular (Teresa) was such a sweet and courteous attendant. She made me feel as though i was at home, and that's what i want when staying away from home for a... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear David E, We appreciate you reviewing our Hampton Inn and are grateful for all of your kind words for our staff! I'm delighted we helped you feel at home and will pass your praise onto the rest of our team. Thanks again for your comments and we can't wait for your next visit! David Amick eCommerce Manager Daly Seven,... More

Fayetteville, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago

The staff was very friendly and helpful (Teresa) and breakfast was hot and ready each morning! Close to post, felt very safe as I travel alone for business. Would recommend this hotel to others traveling for business.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear hiltonrita, Thank you for your review and recommendation - we're glad you had a good stay and found our staff excellent! I'm also happy to hear our location near Ft Bragg worked well for your needs. Thanks again for your comments and we look forward to your next stay! David Amick eCommerce Manager Daly Seven, Inc More

Calabash NC, United States
1 review
5 of 5 stars Reviewed 1 week ago

While not the Trump or a major resort, great accommodations at the government rate. Convenient location for business trips to Ft Bragg. Very personable staff; will definitely try to stay at this Hampton Inn location for my next trip.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Michael S, Thanks for reviewing our Hampton Inn - we're glad you found our location convenience and felt you received great value! It's also great to hear our staff was able to make you feel welcome. Thank you again for your praise and we look forward to your next trip to Fayetteville! David Amick eCommerce Manager Daly Seven, Inc More

Harker Heights, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We travel to NC every two to three months all year long and at first we use to go from hotel to hotel trying to find a good one. We found it not just because the rooms were great and located around everything you need on your trip but the staff made all the difference. Teresa, Marissa Tracy, and Nessie... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear v_whalen, Thanks so much for your loyalty to our hotel over the years and for all the kind words for our staff - we think they deserve an award too! We're delighted to hear we've succeeded in helping you always feel welcome when you stay and appreciate your high ratings. Thank you again for your review and we can't... More

New York City, New York
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We were in town for a tennis tournament and this was the hotel chosen for the team. Positives are staff is friendly, expansive free buffet breakfast with eggs, cereals, muffins, etc., free wifi and reasonable cost. Negatives are that the place has a 1970's feel with popcorn ceilings and walls, older furniture (though flat screen tvs) and VERY slow elevators.... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Pearlvision33, Thank you for reviewing your stay and we hope all went well with the tennis tournament. While I'm glad you found our staff great, I do apologize our look fell a bit short of your expectations and our team will discuss your comments regarding future decisions. Otherwise, we're happy you enjoyed our amenities and hope to see you... More

Baltimore, Maryland
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was smaller then at most Hampton Inns, but the service was bigger. A warm welcome for our group by Nesie started everything off right. She had to deal with some reservation and credit card issues but did so with a smile showing it was not a problem. All issues were dealt with speedily even though we were slowing... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Jonathan M, Thanks for reviewing our hotel; we're glad you enjoyed your stay and found our staff excellent! I'm glad to hear we were able to take care of the issues at check-in efficiently and you enjoyed the variety of choice as part of our complimentary breakfast. Thank you again for your comments and we'll see you next month!... More

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Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Address: 1700 Skibo Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Fayetteville - Cross Creek Mall 2.5*
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Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Fayetteville Hampton Inn

45 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (10)
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Room/suite (12)
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Dining (12)
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Bathroom (2)
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Pool/beach area (2)
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Other (8)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Fayetteville #5 Family Hotel in Fayetteville #6 Business Hotel in Fayetteville
Hotel Class
Number of rooms
131

Questions & Answers

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