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All 49 Fayetteville hotels

Hampton Inn Fayetteville - Cross Creek Mall

2.5 of 5 Hotel   |   1700 Skibo Road, Fayetteville, NC 28303
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82%
Ranked #7 of 49 hotels in Fayetteville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Rober T B Front Royal, Virginia, United States
  • Overview
  • Reviews (129)
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  • Room tips (11)
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129 people have reviewed this hotel

Traveler rating
    50
    54
    14
    5
    6
See reviews for
45
17
1
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Raleigh, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

Front desk staff is very unprofessional, however the housekeeping staff was very professional and . My family was having a family reunion and the hotel waited until right before we arrived before they started putting down glue and padding for new carpet. The smell from the glue was horrible and the 4th floor hallway was filled with trash. It just... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Henderson, Texas
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 1 week ago

When we got to our room we were hit with the strong odor of mold. I asked if they had any rooms that didn't smell and they took me to six other rooms and they all smelled. The last two smelled like frebreez. What made them think that would be a good thing? We were there for a wedding and... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Sue G, Thank you for reviewing your experience at our Hampton Inn. We take our cleanliness very seriously and will share your comments with our housekeeping team to further investigate and fix any issues promptly. We apologize for any inconvenience and would like to invite you to give us another opportunity in the future to give you a great... More

Front Royal, Virginia, United States
1 review
5 of 5 stars Reviewed 1 week ago

We found everything to be very acceptable for our two-night stay at the Cross Creek Mall Hampton Inn of Fayetteville, NC. Room service/housekeeping was especially good, as were the seating accomodations for the morning breakfast service.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Rober T B, We appreciate you leaving a review of our Hampton Inn & are pleased you had a good stay! We're also glad to hear you found our service excellent and look forward to seeing you the next time you visit Fayetteville. Thanks again for your comments! David Amick eCommerce Manager Daly Seven, Inc More

Fayetteville, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago

The whole stay was great, but what really separates this place is the outstanding breakfasts by Teresa. Anytime from 6-10AM you can just walk downstairs, and get a better breakfast than you would at any establishment nearby. Would recommend to anyone.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear jason s, Thanks so much for taking the time to review your visit; we're glad it was great overall and really appreciate your kind words for our staff! Teresa really works hard to provide an outstanding breakfast so we love when our guests recognize her work. Thank you again for your praise and we look forward to your next... More

taylorville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I thought it was overpriced for what we got. I guess you have to expect that in a military town. All in all it was ok. Staff was very friendly and we felt safe. Very convenient to shopping and dining.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Kathleen G, Thank you for reviewing our Hampton Inn. We're glad you found our staff very friendly and found us very convenient to get out and about in the area, though apologize for any inconvenience regarding the value of your stay. Otherwise, we appreciate the high ratings and hope to see you the next time you're in Fayetteville! Thanks... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Wonderful service and a good price. This hotel offers and military discount that made it comparable with other hotels further away. The hot breakfast was a big benefit. There was plenty for everyone, even those on a low carb diet! Teresa was so very helpful during breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear robertkB2310NQ, We appreciate you leaving a review of your visit & are glad you enjoyed your stay and found our service excellent! It's also great to hear our location was excellent for your needs and we appreciate your high ratings. Thanks again for your comments and we look forward to your next stay! David Amick eCommerce Manager Daly Seven,... More

Warrensville Hts., United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The overall rating was very good. Reception upon the arrival was a little slow and key did not work. Had to go back to the desk! Hotel employees were very pleasant. Parking in the front was side of the hotel in limited. Breakfast was OK!

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Joseph H, Thank you for reviewing our Hampton Inn; we're glad you had a good stay overall and found our staff very friendly! I do apologize again for the inconvenience with your key card at check-in and our team will discuss your comments. Otherwise, we appreciate your high ratings and look forward to seeing you the next time you're... More

Palm Coast, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We always stay at Hampton Inn, if possible because of their comfortable beds and wonderful breakfasts. The A/C in our room was regulated with a thermostat. There were no instructions but I figured it out. Added to the comfort of the room. This hotel slipped our paid invoice under our door very early. We had to leave at 7:00 so... More

Review collected in partnership with Hampton

Was this review helpful? Yes 2
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Carol W, Thank you for your loyalty to Hampton and taking the time to share your experience at ours! We're excited to hear you had a very comfortable stay and found our housekeeping team excellent. Thanks again for your review and we hope it won't be too long before your next visit! David Amick eCommerce Manager Daly Seven, Inc More

ST Louis, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Good hotel with excellent staff. Individual air conditioner filter in my room was dirt. Overall great experience in a good location. this minimum of 200 character to post this review is a bunch of bull and will keep me from posting any future reviews. not because i do not have anything to say, i just dislike mandatories.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Edward Q, Thank you for taking the time to review us (and apologies for the word count minimum - we unfortunately don't have control over that but I will note your feedback). I'm glad you found our staff excellent and will pass on your comments regarding your AC unit as we aim to provide as clean an environment as... More

Trexlertown, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel is centrally located. It was very convenient to access major highway and to the Mall. There were plenty of restaurants, shopping, and grocery stores. It is great for kids to take them out as kids get bored in the hotel. I would recommend this hotel to anyone for their future stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Sankef K, Thank you for reviewing our Hampton Inn; we're glad you had a great stay and found our location excellent for your needs! We really appreciate your recommendation and look forward to seeing you the next time you're in Fayetteville. Thanks again for your comments! David Amick eCommerce Manager Daly Seven, Inc More

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Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Address: 1700 Skibo Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Fayetteville - Cross Creek Mall 2.5*
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Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Fayetteville Hampton Inn

45 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Fayetteville #7 Business Hotel in Fayetteville
Hotel Class
Number of rooms
131

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hampton Inn Fayetteville - Cross Creek Mall and other travelers.
3 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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