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All 51 Fayetteville hotels

Hampton Inn Fayetteville - Cross Creek Mall

2.5 of 5 Hotel   |   1700 Skibo Road, Fayetteville, NC 28303
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Ranked #8 of 51 Hotels in Fayetteville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Anthoney G
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140 reviews from our community

Traveler rating
    54
    58
    16
    5
    7
See reviews for
48
18
1
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed here for three nights. The staff at the front desk was exceptional and the evening socials were second to none. They did a really good job of having both beer and wine with food that could be a meal. The breakfast was great. My floor was a little sticky and I had a little smell in my room the... More

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The staff was super friendly. Check in and out was a breeze. Breakfast was the usual from a Hampton Inn, nothing super fancy but the basics, which were good and they had a complimentary snacks and beverages two of the nights we were there, which included canned beer and boxed wine and a hearty dish (one night chicken alfredo and... More

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear jaydee77, Thank you for taking the time to review our Hampton Inn - I'm happy to hear you had a clean, comfortable visit and could take advantage of our manager's reception on a couple evenings! We do apologize for the couple aspects you didn't like and will follow up on your comments with our maintenance team. Otherwise, we really... More

1 review
5 of 5 stars Reviewed 2 weeks ago

I am an airline pilot and this was a short notice assignment to this location. This was the nicest experience for this level hotel that I have experienced. All staff, from check in to check out, was absolutely excellent. Irving worked hard during the evening happy hour and made sure that we were always taken care of. I stay in... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Chris A, We appreciate you reviewing our Hampton Inn and are flattered to be one of your favorite experiences! I'm very happy you found our staff outstanding and rated everything with 5 stars. Thanks again for your comments and we look forward to your next visit! David Amick eCommerce Manager Daly Seven, Inc More

Franklin, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This Hampton Inn hotel is one of the best in the area, The staff is very friendly and welcoming. The front desk staff is the first to see when I arrive and they are all very friendly and they are willing to go the extra mile to accommodate me or any other guests. I can mention some of those excellent... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Amir B, Thank you for your detailed review - we're delighted to have succeeded in becoming your home away from home in Fayetteville! We really appreciate your kind words for our staff and I will be sure to pass your comments onto the rest of our team to recognize their hard work. We're grateful for your 5-star ratings across... More

Wilmington, North Carolina
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this Hampton property many times. I always feel safe and the staff is wonderful. I also like being across the street from Starbucks and Zoe's Kitchen. Orchind Garden is just around the corner and Elizabeth's pizza is in the plaza next to the hotel. The location is great. The downside is only that the complimentary internet is... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear A M, Thank you so much for your loyalty to our property and taking the time to review us again! I'm glad you always enjoy your stays and will pass your feedback regarding our staff onto our team to ensure consistent high quality. Thanks again for your high ratings and we hope it won't be too long before your... More

1 review
4 of 5 stars Reviewed 2 weeks ago

I travel often, mostly for work but sometimes pleasure. This trip was my second time to Fayetteville to work on base for a week. I asked my coworker to switch to here as I did not like the breakfast and pool at the hotel we stayed at last time. Plus the AC was extremely loud and blew too hard freezing... More

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear 859robinb, Thank you for taking the time to review our Hampton Inn - I'm glad to hear your switch worked out and you had a great stay! I'm also happy you could attend our Manager's Reception while you were here. Thanks again for your comments and we look forward to seeing you the next time you're in Fayetteville! David... More

Uniontown, Pennsylvania, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This place was great. The staff was very helpful and we had plenty of hot water.. The location is nice because it is straight across from the mall and we didn't have to go far to get something to eat and the area is very quiet..

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Blanche W, Thank you for taking the time to review our Hampton Inn; I'm very pleased you had a comfortable stay and found our staff so accommodating! It's also great to hear our location by the mall worked well for your needs. Thanks again for your comments and we look forward to your next visit! David Amick eCommerce Manager... More

Milwaukee, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This Hampton Inn hotel is one of the best, The staff is very friendly and welcoming. The front desk staff is the first to see when I arrive and they are all very friendly and they are willing to go the extra mile to accommodate me or any other guests. I can mention some of those excellent people who are... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear a05abar, Thank you very much for taking the time to share your high praise - we're flattered to be one of your favorites! It's great to hear we succeeded in making you feel at home and appreciate your 5-star ratings across the board. Thanks again for your review and we can't wait to see you the next time you're... More

Virginia Beach
Top Contributor
68 reviews 68 reviews
23 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Quirky layout. Lobby floor is on two levels separated by four steps. Elevator stops on both levels. If you get on at 1 and push L, you rise about two feet and the back door opens. Get out, walk down four steps and you will be in front of the door where you got on. Good for people who don't... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Itinerant65, Thank you for taking the time to write a detailed review of your visit. I'm sorry to hear your visit did not meet your expectations and apologize for the inconvenience - we will share your comments regarding cleanliness and your AC unit with our housekeeping & maintenance teams to improve our service. If you'd like to discuss anything... More

Polkton, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Aside from not having hot water, the hotel was clean and staff was friendly. They were upgrading the carpet while we were there, but this was not an issue. I am giving an average review, because I feel that for over $100 a night should have a warm/hot shower.

Review collected in partnership with Hampton

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Dear Maricia E, Thank you for your review - we apologize again for the water issues you encountered, which we have addressed to ensure no further inconvenience for our guests. We are glad to see you rate most aspects of your stay with 4 or 5 stars, and hope you will visit us the next time you're in Fayetteville for... More

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Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Address: 1700 Skibo Road, Fayetteville, NC 28303
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Fayetteville - Cross Creek Mall 2.5*
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Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Fayetteville Hampton Inn

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