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Red Roof Inn Chapel Hill

5623 Durham-Chapel Hill Boulevard, I-40 at US 15/501, Exit #270, Durham, NC 27707
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Red Roof Inn Chapel Hill
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Red Roof Inn Chapel Hill
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76 reviews from our community

Traveler rating
    23
    21
    16
    8
    8
See reviews for
24
15
8
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hutchinson, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

It was clean and well maintained. However, hard to find entrance. It required driving up a dark unmarked road. A hairdryer was listed as amenity but none provided. Most economy hotels have coffee in room, hairdryers, continental breakfast. I was charged for a room safe I didn't use and had to have it taken off my bill at checkout. The... More 

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Bowmanville
Top Contributor
129 reviews 129 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here on way home from Florida. Great stop over as restaurants are also near by. Room was nice and clean also it is a great place if you are travelling with a pet very quiet the night we stayed also it is close to the universities. Had no problems in staying here

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Fort Myers, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for 3 nights on business as I was in town to photograph a pageant. There were shady people in th parking lot doinf questionable things when we came around from the office to check into our room. There were 4 of us in a room. First thing the sheets did not apperar clean, I asked the... More 

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Shelly S. Thank you for taking the time to tell us about your experience at the Chapel Hill Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to... More 

Charlotte, North Carolina
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel, located close to UNC-Chapel Hill and Duke University. It had a very, very reasonable price and the hotel was extremely clean and well-maintained. The front desk staff was very friendly and helpful.

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Daemon W, Thank you for sharing your experience while staying at our property. It is always a pleasure to hear our customers and their feedback. We do have a great hotel here that is clean, well kept, and comfortable. We look forward to taking care of your hotel accommodations the next time you are in Chapel Hill. More 

Kinston, North Carolina
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 19, 2015

Stayed here for 3 nights, 2 rooms with 4 guest on business. The rooms were clean rooms, the staff was friendly and the price was good. Best Red Roof Inn we have stayed at in awhile. Keep it up, we will be back.!

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Danielsfam3, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Chapel Hill Red Roof. I am very glad you plan to come back the next time you are in the area! I will make sure to share your comments with the rest of our team. Feedback from our... More 

Newland, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 21, 2015

Hotel was a little hard to find but not terrible. Right off of the interstate and near UNC Chapel Hill. My stay was for a basketball game at UNC in January. For the price and being able to take my dogs, it was a bargain. Not a 5 star hotel but it is fine for an overnight stay. The clerks... More 

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Dear Tolley2014, I appreciate your comments regarding your recent stay at the Chapel Hill Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we... More 

Contributor
15 reviews 15 reviews
7 hotel reviews
5 of 5 stars Reviewed January 16, 2015

Found the hotel pretty easily. The man behind the front desk was nice in finding me a room. Upon getting to my room i found that it was a double bed room, that wasn't discouraging because i had an extra bed to put my clothes and stuff on and lay in after a nice shower. The house keeping lady was... More 

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Skarlet M, I appreciate your comments regarding your recent stay at the Chapel Hill Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we... More 

1 review
1 of 5 stars Reviewed December 10, 2014

Purchased a room.they gave me a room with no microwave no fridge. They said they had no rooms with fridge no microwave go 3 rooms down from mine it 2 open rooms w/ both of the things. asked can if switched and how much the front desk said i dont not know!!!!

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for taking the time to tell us about your experience at the Chapel Hill Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that... More 

Lexington, Kentucky
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2014 via mobile

Great price.... It's a little hidden so just make sure you have your eyes open. Most of the staff was very friendly. I understand that it's a " value " place but please add hair dryers to the rooms. It's not much of a value if you have to go buy a hair dryer....

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

I appreciate your comments regarding your recent stay at the Chapel Hill Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to... More 

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