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Red Roof Inn Chapel Hill

5623 Durham-Chapel Hill Boulevard, I-40 at US 15/501, Exit #270, Durham, NC 27707
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Red Roof Inn Chapel Hill
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Red Roof Inn Chapel Hill
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72 reviews from our community

Traveler rating
    23
    19
    16
    7
    7
See reviews for
22
15
8
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kinston, North Carolina
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 19, 2015

Stayed here for 3 nights, 2 rooms with 4 guest on business. The rooms were clean rooms, the staff was friendly and the price was good. Best Red Roof Inn we have stayed at in awhile. Keep it up, we will be back.!

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Danielsfam3, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Chapel Hill Red Roof. I am very glad you plan to come back the next time you are in the area! I will make sure to share your comments with the rest of our team. Feedback from our... More 

Newland, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 21, 2015

Hotel was a little hard to find but not terrible. Right off of the interstate and near UNC Chapel Hill. My stay was for a basketball game at UNC in January. For the price and being able to take my dogs, it was a bargain. Not a 5 star hotel but it is fine for an overnight stay. The clerks... More 

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Dear Tolley2014, I appreciate your comments regarding your recent stay at the Chapel Hill Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we... More 

Contributor
14 reviews 14 reviews
6 hotel reviews
5 of 5 stars Reviewed January 16, 2015

Found the hotel pretty easily. The man behind the front desk was nice in finding me a room. Upon getting to my room i found that it was a double bed room, that wasn't discouraging because i had an extra bed to put my clothes and stuff on and lay in after a nice shower. The house keeping lady was... More 

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Skarlet M, I appreciate your comments regarding your recent stay at the Chapel Hill Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we... More 

1 review
1 of 5 stars Reviewed December 10, 2014

Purchased a room.they gave me a room with no microwave no fridge. They said they had no rooms with fridge no microwave go 3 rooms down from mine it 2 open rooms w/ both of the things. asked can if switched and how much the front desk said i dont not know!!!!

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for taking the time to tell us about your experience at the Chapel Hill Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that... More 

Lexington, Kentucky
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2014 via mobile

Great price.... It's a little hidden so just make sure you have your eyes open. Most of the staff was very friendly. I understand that it's a " value " place but please add hair dryers to the rooms. It's not much of a value if you have to go buy a hair dryer....

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

I appreciate your comments regarding your recent stay at the Chapel Hill Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to... More 

Gainesville, Florida
Contributor
18 reviews 18 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 2, 2014

I stayed here for 4 days to visit with friends. I found the room to be very nice & clean. The room was towards the end, which I liked. I had no problems with the staff, desk clerks. The price of $47.00 per night was awesome. This hotel has been updated, I would stay here again when I am in... More 

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Chapel Hill Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again... More 

Richmond, Virginia, United States
1 review
2 of 5 stars Reviewed November 30, 2014

We stayed at this hotel for two nights and had no maid service. Had to go to the front desk to get fresh towels for the second day. Also, the room smelled like stale cigarette smoke, even though it was a no smoking room. We won't be back again.

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for taking the time to tell us about your experience at the Chapel Hill Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that... More 

North Carolina
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 30, 2014 via mobile

We stayed here over thanksgiving. The location is pretty good... Right off 15-501 just before the Chapel Hill line. Upon arrival, the front desk agent (the manager I think) was very nice. Check in went smooth and the 'lobby' was clean. I think the place was renovated recently. Our room was definitely updated... It had the laminate hardwood floor that... More 

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

I appreciate your comments regarding your recent stay at the Chapel Hill Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 8, 2014

I Travel all of the country for business and have stayed in many different brands of hotels. This was the first stay at a Red Roof Inn. Let me start by first saying this we pulled in and checked around 12 am on a Thursday with, 2 children. Went to check in no rest room in the lobby. Ok I... More 

Was this review helpful? Yes 3
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for taking the time to tell us about your experience at the Chapel Hill Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that... More 

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