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All 67 Durham hotels

Red Roof Inn Chapel Hill

2.0 of 5 Hotel   |   5623 Durham-Chapel Hill Boulevard, I-40 at US 15/501, Exit #270, Durham, NC 27707
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Red Roof Inn Chapel Hill
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Ranked #29 of 67 hotels in Durham
A recent review
4 of 5 stars Reviewed January 24, 2014
Tom C Cordele, Georgia
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48 people have reviewed this hotel

Traveler rating
    18
    13
    12
    4
    1
See reviews for
17
11
4
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
Cordele, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 24, 2014

Nice Room but still smelled of smoke and it was a non smoking room. The staff was very accomodating. We usually travel with our own pillows because hotel pillows are generally too soft, we forgot our pillows and the night manager went out of her way to get us 2 more pillows, there wasn't any in the supply closet she... More

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for your comments, here at the Red Roof Inn we take pride in providing outstanding customer service, and look forward to seeing you on your next visit. More

Little Rock, Arkansas
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 8, 2014

I have written a review for this motel before. Back on August 29. Our stay at the Red Roof in Chapel Hill/Durham was our first Red Roof stay and actually has propelled a relationship. We now primarily stay with this company when on road trips. I stand by my first review. For this trip, we stayed in this same motel... More

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank You Arkansasfella for telling us about your stay at The Red Roof Inn Chapel Hill. I am glad we could accommodate you while in our area, I will share your thoughts with our staff and look forward to hosting you the next time you are in this area. More

1 review
3 of 5 stars Reviewed January 3, 2014

Overall opinion of this hotel is that is was an okay place to stay for a very reasonable price. There were a few things that it was lacking, but I guess you also get what you pay for. This hotel does not include some of the other amenities that are available in other closely priced hotels such as complimentary breakfast,... More

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you Brooke T for sharing your experience. Red Roof takes pride in providing outstanding customer service, to hear anything less just is not acceptable. Each room at the Red Roof Inn Chapel Hill come standard with Free WI-FI service, in addition to free local and long distance phone calls. We offer complimentary coffee and tea in our lobby 24... More

Raleigh, North Carolina
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 23, 2013

I was in town for Lucha Tigre's 1 year anniversary. (this is a restaurant close by that I highly recommend) My friends and I drove up and were staying the night to celebrate. The hotel was close enough to many places....but was located off a weird street and we were lost It was a decent, clean room and a good... More

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for telling us about your experience while staying with us. I am very disappointed you did not feel welcome while staying. Here at the Red Roof Inn Chapel Hill, we want each of our guest to feel welcome, and comfortable while enjoying our inn. I will speak with our staff to ensure our future guest feel welcome and... More

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 29, 2013

Used a GPS and missed it. Location was at a very busy interchange without markings to get to this hotel. Access was a block away, which was overgrown with weeds and not marked with any commercial sign. The Office was not directly apparent. Plumbing/water running, baby crying, and cleaning cart were noisy from above. In the next room a man... More

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for sharing your response regarding your past stay. I am very disappointed to hear your stay was not a pleasant one. At Red Roof we strive for every guest to have a comfortable, and enjoyable experience each time you stay at our property. Our Superior King rooms come standard with the microwave and mini- refrigerator, iron, ironing board,... More

Jonesboro, Arkansas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2013 via mobile

Our room was clean, plenty of room. The staff from the front desk, to every house keeper made us feel very welcome. Our semi broke down and we had to be in the area until it was repaired. If we are in this area again, and need to stay in a Hotel again we will definitely stay here again.

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Bill, I am glad to hear you enjoyed your stay whiloe at the Red Roof Inn Chapel Hill. Our staff takes pride in making each guest feel comfortable while traveling. I will share your comments with the staff and look forward to seeing you the next time you are in the area. More

Denton, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 30, 2013

Excellent service and terrific room for the money. Our room was very clean and even though we were near the Interstate, we could not hear any of the vehicle noise. Outstanding customer service. We liked it so well we stayed on a Thursday night and the following Tuesday after taking a short trip in the area.

Was this review helpful? Yes 1
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you Diane for your kind words. Here at The Red Roof Inn Chapel Hill we love to provide great customer service with a clean, comfortable place for you to stay at a great price! Our staff looks forward to providing the same great service next time you are in the area! More

Little Rock, Arkansas
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 29, 2013

There has been a lot of hype about Red Roof Inns recently... radio spots and good branding ads. And the hype is real. i have a new favorite now. The Price is right and the rooms are fresh and new AND SO ARE THE BEDS YAY!! A fresh, clean, and sophisticated look. Congrats Red Roof Inn. The rooms are comfy,... More

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for taking the time to tell others about your recent stay at The Red Roof Inn Chapel Hill. We are proud of our recently renovated rooms and the comfort they provide for our guests. I will share your comments with the hotel staff, and we look forward to serving you the next time you are in the Chapel... More

Swannanoa
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 15, 2013

Red Roof's "best"--a superior king--is large, impressive and at a budget price. Beside the usual motel furnishings, there is a modern work desk and lamp, comfortable lounge chair, extra electrical outlets on the front of the bedside stand, an extra large flat-screen TV and very comfortable bed. The first thing that struck us upon entering was the wood-like laminate flooring... More

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for sharing your positive experience here at our property. We have under gone renovations which are complete at this time. All rooms come standard with free Wi-Fi, flat screen televisions, free local and long distance phone calls. Our superior king rooms do come with a microwave and refrigerator, iron and iron boards, hair dryers, and coffee maker. More

Durham
1 review
2 of 5 stars Reviewed August 14, 2013

Room had not been cleaned well and there was trash underneath the bed. Many of the patrons were loud and could be heard on the balcony the ought the night. There was a lack of power outlets to charge cell phones and other electronics. The room was not ready when we arrived and had to wait a while before we... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you Michael for telling us about your stay here at The Red Rood Inn. I apologioze your stay was not a satisfactory one. At The Red Roof Inn we want each guest to feel comfortable, enjoy a clean room, and superior service. We have addressed the issues you encountered while here and hope to see you the next time... More

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Additional Information about Red Roof Inn Chapel Hill

Also Known As:
Red Roof Inn Chapel Hill Hotel
Red Roof Inn Chapel Hill Hotel Durham
Red Roof Inn Durham
Durham Red Roof Inn
Address: 5623 Durham-Chapel Hill Boulevard, I-40 at US 15/501, Exit #270, Durham, NC 27707
Location: United States > North Carolina > Durham
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#4 Best Value Hotel in Durham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chapel Hill 2*
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