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All 67 Durham hotels

Red Roof Inn Chapel Hill

2.0 of 5 Hotel   |   5623 Durham-Chapel Hill Boulevard, I-40 at US 15/501, Exit #270, Durham, NC 27707
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Red Roof Inn Chapel Hill
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58%
Ranked #42 of 67 hotels in Durham
A recent review
3 of 5 stars reviewed 2 weeks ago
Christina J
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  • Reviews (58)
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58 people have reviewed this hotel

Traveler rating
    19
    13
    15
    6
    5
See reviews for
20
12
7
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
vale
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights while my son was in an activity at UNC Chapel Hill. Wish I'd have chosen another place. I've stayed at several Red Roof Inns in the past, with little or no problem. I always ask that the $1.50 safe fee be waived, since I never use the safe. However, this time, I used the safe... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 weeks ago

My boy friend and I have stayed at Red Roof Inns all over, and this one was by far the worst one around. The floors were disgusting. The bath tub filled up when we took a shower and there was a disgusting ring around the tub. The sheets had black hair on them. The sink had not been cleaned and... More

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

I am sorry you had such a poor experience while at our Inn, this is far from typical at our hotel. Red Roof takes pride in providing a clean, comfortable, and affordable place for travelers while they are away from home. I hope you would give us another opportunity in the future to show this experience is not indicative of... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Carla is the only thing I can say that's great about this hotel. I give her 5 stars alone. She is always friendly very time I stay there and she always makes me feel welcome. I give the hotel 3 stars for being quiet. The maids will still knock on your room even though I put up the Do Not... More

Was this review helpful? Yes 1
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you Alex for telling us about your visit here. Carla is a great associate and takes pride in her job, it is unfortunate about your experience with the housekeeping staff, I will share your comments with our staff so that we may better serve you and all other guests in the future. More

Cornelius, North Carolina
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I have stayed at several Red Roof Inns. This one is by far the worst I've ever experienced. The front desk staff was quite rude (one staff member was yelling at a guest when I was checking in). When I returned to my room one night, there were several people standing outside by nearby rooms playing loud music and drinking... More

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for telling us about your recent stay. I apologize if you experienced less than stellar customer service, we strive to make each and every guest feel comfortable and important. I hope you choose Red Roof in the future and let us prove that we do believe in customer first! More

Warrenton
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I was very happy with my stay. The hotel is convenient to restaurant and shopping. Staff were very friendly and helpful. Hotel had good renovations. Room was clean, bed was comfy, I'll definitely be choosing Red Roof again.

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for telling us how much you enjoyed our hotel while visiting the area, I will share your positive comments with our team. We look forward to serving you again next time you are in the Chapel Hill area! More

Corvallis, Oregon
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

So we were in town for a music festival this past weekend. We had stayed here years ago, and were pleasantly surprised to see that the place had been renovated. We stayed in a room with king size bed and hardwood floors. I don't think I've ever stayed in a hotel room with hardwood floors. For the price of the... More

Was this review helpful? Yes 1
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for telling us about your recent stay with us. I apologize you did not receive service from our housekeeping staff while here. I am sure this was an oversight and will speak to our team so future guests do not have the same experience. Our rooms are clean, comfortable and priced to fit most budgets. We look forward... More

Morton, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 24, 2014

I only stay at renovated Red roof inns and had a pleasant experience in Knoxville, TN the night before that I had hopes this would be true the second night. Okay, to start with the room had an HBO guide for May not June would indicate the room had not been stayed in since May and it was mid-June or... More

Was this review helpful? Yes 1
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for sharing your comments about our hotel. I apologize for the less than stellar experience you had while staying at our hotel. We do offer free Wi-Fi, which a lot of our guest utilize while staying here. I will discuss the issues mentioned above with our staff so the next guest will not have the same experience. Again... More

Chapel Hill, North Carolina
1 review
4 of 5 stars Reviewed June 21, 2014

Beautiful room, perfect for a quick weekend trip for a wedding. Drove past it twice when we arrived trying to figure out how to access the parking lot. Wish there were a few more frills, especially a pool, but a great price.

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for telling us about your experience while staying at our hotel, I will share your comments with our staff as this will help us serve our customers in the future. More

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 4, 2014

What is average? Average for a nicer hotel...no way. Average for a no-frills, budget place... probably yes. When a no-frills (and I do mean no frills) stop for a clean bed and warm shower in a safe location is in order, this Red Roof Inn isn't a bad option. It is a suitable when a decent night's sleep is all... More

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Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for sharing your experience at our hotel. I hope you choose our location again. More

Almond, New York
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 29, 2014

There are no signs before you turn off the main highway, no signs to turn on the road the hotel is on. I had a microwave in my room but no refrig. When asked why I didn't have a small refrig I was told that was extra. I was also told that the microwave was there in case you have... More

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank You for telling us about your stay. I apologize the staff miscommunicated what is available at our hotel. We have rooms that include microwaves and mini-refrigerators. Our superior kings rooms come standard with these as well as hair-dryers iron and iron boards in the room. Also since we are close to UNC Hospital we do offer a hospital rate.... More

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Additional Information about Red Roof Inn Chapel Hill

Address: 5623 Durham-Chapel Hill Boulevard, I-40 at US 15/501, Exit #270, Durham, NC 27707
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chapel Hill 2*
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Also Known As:
Red Roof Inn Chapel Hill Hotel Durham
Red Roof Inn Durham
Durham Red Roof Inn

28 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
114

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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