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All 67 Durham hotels

Red Roof Inn Chapel Hill

2.0 of 5 Hotel   |   5623 Durham-Chapel Hill Boulevard, I-40 at US 15/501, Exit #270, Durham, NC 27707
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Red Roof Inn Chapel Hill
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64%
Ranked #38 of 67 hotels in Durham
A recent review
4 of 5 stars Reviewed June 21, 2014
Joy B Chapel Hill, North Carolina
  • Overview
  • Reviews (52)
  • Photos (21)
  • Amenities
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  • Room tips (13)
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52 people have reviewed this hotel

Traveler rating
    18
    13
    13
    5
    3
See reviews for
18
11
7
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Morton, Illinois
2 reviews
1 of 5 stars Reviewed June 24, 2014

I only stay at renovated Red roof inns and had a pleasant experience in Knoxville, TN the night before that I had hopes this would be true the second night. Okay, to start with the room had an HBO guide for May not June would indicate the room had not been stayed in since May and it was mid-June or... More

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for sharing your comments about our hotel. I apologize for the less than stellar experience you had while staying at our hotel. We do offer free Wi-Fi, which a lot of our guest utilize while staying here. I will discuss the issues mentioned above with our staff so the next guest will not have the same experience. Again... More

Chapel Hill, North Carolina
1 review
4 of 5 stars Reviewed June 21, 2014

Beautiful room, perfect for a quick weekend trip for a wedding. Drove past it twice when we arrived trying to figure out how to access the parking lot. Wish there were a few more frills, especially a pool, but a great price.

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for telling us about your experience while staying at our hotel, I will share your comments with our staff as this will help us serve our customers in the future. More

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 4, 2014

What is average? Average for a nicer hotel...no way. Average for a no-frills, budget place... probably yes. When a no-frills (and I do mean no frills) stop for a clean bed and warm shower in a safe location is in order, this Red Roof Inn isn't a bad option. It is a suitable when a decent night's sleep is all... More

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for sharing your experience at our hotel. I hope you choose our location again. More

Almond, New York
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 29, 2014

There are no signs before you turn off the main highway, no signs to turn on the road the hotel is on. I had a microwave in my room but no refrig. When asked why I didn't have a small refrig I was told that was extra. I was also told that the microwave was there in case you have... More

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank You for telling us about your stay. I apologize the staff miscommunicated what is available at our hotel. We have rooms that include microwaves and mini-refrigerators. Our superior kings rooms come standard with these as well as hair-dryers iron and iron boards in the room. Also since we are close to UNC Hospital we do offer a hospital rate.... More

Durham, North Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 27, 2014

Nothing wrong with the room for the price point, however, I contacted the property twice about my iPad that I left in the room. Twice, I was told I would be contacted back right away. That never happened. The 3rd time I called, the front desk rep "checked" the lost and found and stated she did not see it. I... More

Was this review helpful? Yes 1
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for telling us about your most recent stay. I am sorry to hear this was anything but a satisfactory visit. Each room here at the Red Roof Inn Chapel Hill comes with an in-room safe. This enables the guest to secure their valuables without having to worry about items being misplaced or taken. We take accusations of theft... More

Cordele, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 24, 2014

Nice Room but still smelled of smoke and it was a non smoking room. The staff was very accomodating. We usually travel with our own pillows because hotel pillows are generally too soft, we forgot our pillows and the night manager went out of her way to get us 2 more pillows, there wasn't any in the supply closet she... More

Was this review helpful? Yes 1
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for your comments, here at the Red Roof Inn we take pride in providing outstanding customer service, and look forward to seeing you on your next visit. More

Little Rock, Arkansas
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 8, 2014

I have written a review for this motel before. Back on August 29. Our stay at the Red Roof in Chapel Hill/Durham was our first Red Roof stay and actually has propelled a relationship. We now primarily stay with this company when on road trips. I stand by my first review. For this trip, we stayed in this same motel... More

Was this review helpful? Yes 1
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank You Arkansasfella for telling us about your stay at The Red Roof Inn Chapel Hill. I am glad we could accommodate you while in our area, I will share your thoughts with our staff and look forward to hosting you the next time you are in this area. More

1 review
3 of 5 stars Reviewed January 3, 2014

Overall opinion of this hotel is that is was an okay place to stay for a very reasonable price. There were a few things that it was lacking, but I guess you also get what you pay for. This hotel does not include some of the other amenities that are available in other closely priced hotels such as complimentary breakfast,... More

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you Brooke T for sharing your experience. Red Roof takes pride in providing outstanding customer service, to hear anything less just is not acceptable. Each room at the Red Roof Inn Chapel Hill come standard with Free WI-FI service, in addition to free local and long distance phone calls. We offer complimentary coffee and tea in our lobby 24... More

Raleigh, North Carolina
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 23, 2013

I was in town for Lucha Tigre's 1 year anniversary. (this is a restaurant close by that I highly recommend) My friends and I drove up and were staying the night to celebrate. The hotel was close enough to many places....but was located off a weird street and we were lost It was a decent, clean room and a good... More

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for telling us about your experience while staying with us. I am very disappointed you did not feel welcome while staying. Here at the Red Roof Inn Chapel Hill, we want each of our guest to feel welcome, and comfortable while enjoying our inn. I will speak with our staff to ensure our future guest feel welcome and... More

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 29, 2013

Used a GPS and missed it. Location was at a very busy interchange without markings to get to this hotel. Access was a block away, which was overgrown with weeds and not marked with any commercial sign. The Office was not directly apparent. Plumbing/water running, baby crying, and cleaning cart were noisy from above. In the next room a man... More

Was this review helpful? Yes
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for sharing your response regarding your past stay. I am very disappointed to hear your stay was not a pleasant one. At Red Roof we strive for every guest to have a comfortable, and enjoyable experience each time you stay at our property. Our Superior King rooms come standard with the microwave and mini- refrigerator, iron, ironing board,... More

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Additional Information about Red Roof Inn Chapel Hill

Address: 5623 Durham-Chapel Hill Boulevard, I-40 at US 15/501, Exit #270, Durham, NC 27707
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chapel Hill 2*
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Also Known As:
Red Roof Inn Chapel Hill Hotel Durham
Red Roof Inn Durham
Durham Red Roof Inn

21 photos of this hotel

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Bathroom (2)

Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
114

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