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Quality Inn and Suites


Hotel class 2.5 of 5
3710 Hillsborough Road, Durham, NC 27705
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Reviews you can trust

64% Recommend
3.0 of 5 stars 17 reviews
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By trip type
All (17)
[ Date ] [ Rating ]
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5 of 5 stars
DHKP   1 contribution
NC
Jun 26, 2009 | Trip type: Business

We stayed in this hotel during our visit to Duke Medical Center. The rates were very reasonable compare to other hotels in the area. Check-in was very quick and easy. Also, we were welcomed with drinks and snacks from the manager - we checked-in during their manager's reception. The room was comfortable and very clean. It was also easier access... more

crap
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1 of 5 stars
jbpahl   1 contribution
Michigan
Jun 8, 2009 | Trip type: Friends getaway

large stains on sheets, no hot water in showers (other guests were heard to complain about this in the lobby), run down building, rude staff (I made complaint on check out, no apology at all - only acknowledged my compaints with a grunt). more

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2 of 5 stars
BethAnnP   49 contributions
Hamilton, Virginia
Mar 30, 2009 | Trip type: Business

I booked travel for 4 colleagues at this hotel for a 2 week stay. I checked rates online with Expedia & found 2 rooms with 2 beds for 2 weeks fr $1700.00 (including tax). I called the hotel to see if they could offer a better rate. The manager offered me the 2 rooms for $1210.00, I thanked him &... more

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3 of 5 stars
TravelingMom02   12 contributions
Longmont, CO
Oct 30, 2008 | Trip type: Solo travel

Needed a moderately priced hotel near the Duke West Campus. This hotel is north of the campus."There is a shuttle bus available but using a car is more convenient. Breakfast was "expanded continental" and not bad for the price. The king bed was extremely comfortable. The room needed some refurbishing, a good paint job, some updated furniture, but it was... more

Management response from
Abraham112008, Manager

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise . Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly...

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4 of 5 stars
learningislife   1 contribution
Georgia
Sep 19, 2008 | Trip type: Business, Friends getaway

I was traveling from Atlanta to New York. On the way I planned to stop some place and take rest and planned to continue my journey. Fortunately I ended stopping at the Quality Inn Hillsborough Rd, NC. The hotel was next to a Hilton Property under a good location. The room was nice and the staff's were so friendly and... more

Never Again
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1 of 5 stars
TravelingYears   2 contributions
N C
Aug 26, 2008 | Trip type: Solo travel

I recently stayed at this hotel and there were several problems. The hotel had a bad odor. The drain in the tub was stopped up and the tub filled up as I showered which is completely gross. The problem was fixed, but the next morning my sink drain ran very slowly. Obviously the plumbing needs maintenance. The location of the... more

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2 of 5 stars
AllThings0777   4 contributions
AllThings0777
Jul 28, 2008

I recently stayed at the Quality Inn, Hillsborough Rd., Durham for one night and will not stay there again. Several reasons/warnings: 1/) signs posted throughout parking lot "make sure you lock your doors" 2.) lady sitting on stair well talking on cell phone; looked like she may have lived there - she looked suspect 3.) when I pulled into the... more

Good Stay
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3 of 5 stars
rocknrun   91 contributions
NC
Jul 20, 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

This used to be a Fairfield Inn, so if you are familiar with their design, you get the idea. Very nice lobby area, check in was quick and friendly. I requested a ground floor room I could drive up to and that's what I got. Room was clean and comfortable, high speed internet worked well. There's a Cracker Barrel right... more

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3 of 5 stars
Mona216   21 contributions
UK
Jan 1, 2008 | Trip type: Business
1/1 found this review helpful

I was a wee bit apprehensive given some reviews I saw of this place but am glad I went. The hotel is situated along the motorway so not great unless you drive. Apart from that it was a really decent little place. Breakfast was complimentary and good quality. The staff was very helpful and once the breakfast attendant served me... more

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4 of 5 stars
refuge821   59 contributions
Virginia
Nov 26, 2007

We weren't expecting much but didn't intend to be in the room other than to sleep so we booked it for a great rate. When we arrived the hotel looked new and the lobby was beautifully decorated with cookies being served. Desk staff was super friendly and helpful on places to eat and directions. Went back later with more questions... more

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Quality Inn and Suites Also Known As

  • Quality Inn Durham
  • Quality Inn Hotel
  • Durham Quality Inn
Address: 3710 Hillsborough Road, Durham, NC 27705
Durham Hotels Quality Inn and Suites
3.0/5.0
17