We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 67 Durham hotels

Quality Inn and Suites

2.5 of 5 Hotel   |   3710 Hillsborough Road, Durham, NC 27705
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn and Suites to your Saves list
Quality Inn and Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
46%
Ranked #49 of 67 hotels in Durham
A recent review
3 of 5 stars reviewed yesterday
Maribeth B Trumbull, Connecticut
  • Overview
  • Reviews (100)
  • Photos (48)
  • Amenities
  • Q&A
  • Room tips (27)
  • Location
  • More
Write a Review

100 people have reviewed this hotel

Traveler rating
    11
    30
    31
    18
    10
See reviews for
28
14
13
33
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Trumbull, Connecticut
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed yesterday NEW

Stopped here on our way south. The room was fine for two people, the king bed took up just about the whole room. The staff was very nice. We stopped here on our way back home but by then we had two teens with us and the pool was not working. They gave us the option of checking out with... More

Was this review helpful? Yes
Saint Paul, Minnesota
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

I just moved to Durham from the Midwest. I knew no one and felt a little disoriented after living for years "out west." The staff welcomed me with smiles and kindness. Within days they had answered many questions and directed me to helpful services as I began looking for a place to live. Because I was staying for an extended... More

Was this review helpful? Yes
Ft. Bragg
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good property. This is an old Fairfield Inn with the first two floors opening to the outside and the third floor is an interior corridor. The room was clean, the bed comfortable and the linen (bedding/towels) were good. The rooms have been redone with new bedding, flat screen TV, new paint, decent furniture, refrigerator and microwave. The negatives, carpeting dirty... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 3 weeks ago

The bottom two floors are all exterior rooms and the third floor has interior corridors. Our first room in the bottom floor smelled like smoke despite being a non smoking room in a non smoking hotel. People were smoking within a few feet of the front door as well. We moved to the third floor which was better, though overall... More

Was this review helpful? Yes
Brooklyn
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

It was alright please make sure while traveling go to rest stops and get coupons! They don't have them at the hotel also make sure u know all rules & regulations when paying cash. So there won't be any surprises.

Was this review helpful? Yes
Spartanburg, South Carolina
Senior Contributor
25 reviews 25 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 16, 2014

Hotel where your door opens to the outside on the first and second floors. On the third floor the rooms open to a closed hallway. The staff were very nice and when notified that the hall smelled like smoke (smoke free hotel) they immediately got on it. Breakfast was OK. Your basic complimentary breakfast. There is Cracker Barrel next door.... More

Was this review helpful? Yes 1
Gloria S, General Manager at Quality Inn and Suites, responded to this review

We appreciate your valuable feedback regarding your recent stay. I am glad the staff promptly handled your complaint and treated you kind. We will work on breakfast selection. We are happy your room met your expectations. Your review is very important and we will use your feedback to make sure future guests have a pleasant stay. Thank you for your... More

Silver Spring, Maryland, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 28, 2014

Yes, there's a free buffet so if that's your priority then this might be the place for you. I'd rather have some of the other amenities that's just my preference. Bright rooms, friendly desk and office staff that are knowledgeable and have equipment and technology that can provide a receipt upon check out these are all important to me.

Was this review helpful? Yes
Gloria S, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to provide a review regarding your stay. I would like to apologize on behalf of the hotel for not meeting your expectations. We are always receptive to all feedback as our goal is to wow the guest and ensure they have a great stay. Thank you for bringing these items to our attention as... More

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 18, 2014

At $75/night, this was an ok hotel. The room was clean, the bed was comfy, and included a small fridge & microwave. The breakfast was not very good (the only natural-seeming items were bananas and hard-boiled eggs.)

Was this review helpful? Yes 2
Gloria S, General Manager at Quality Inn and Suites, responded to this review

Thank you for your time and providing us with feedback about your stay. We are glad to know for you the bed was comfortable and the room was clean. We appreciate your feedback about the breakfast as we are making changes to the breakfast selection. We value your review and we hope you give us another chance so you can... More

Washington, DC
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 13, 2014

We stayed two nights in the king suite during Duke University's graduation. The suite was two rooms, a bedroom with king bed and a combination kitchen/living room with a sofa bed. Microwave, frig and toaster were included. The room was clean; the bed was comfortable. The only shortcoming was the shower. I had read many reviews about the shower --... More

Was this review helpful? Yes 1
Gloria S, General Manager at Quality Inn and Suites, responded to this review

Thank you for your review on our hotel. We are glad that you liked your room and overall enjoyed your stay. Allow me to apologize for the inconvenience of the pillows. You should have been given one when you asked. Your feedback will be used as a training tool to ensure we handle these types of situations differently in the... More

MOBILE
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 22, 2014

I stayed at this property March 31 - April 2 2014. Business trip. Check in was a breeze. My room was clean and I have a positive first impression. Anytime I needed the staff I had no problems or issues communicating. Property is close to several eating establishments. The breakfast provided a good selection, and there were attendants at all... More

Was this review helpful? Yes 1
Gloria S, Manager at Quality Inn and Suites, responded to this review

Thank you so much for taking the time to share with us your recent experience at our hotel. We are glad to hear we met your expectations regarding the cleanliness of your room, the positive interactions with the staff, and the good selection of breakfast items in the mornings. Hard work pays off and your review is a great example... More

Owners: What's your side of the story?
If you own or manage Quality Inn and Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Inn and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn and Suites

Address: 3710 Hillsborough Road, Durham, NC 27705
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Travelocity, Expedia, Priceline, Booking.com, Orbitz, Tingo, Hotels.com, HotelsClick, Agoda, BookingOdigeoWL, Venere and Otel so you can book your Quality Inn and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel Durham
Quality Inn Durham
Durham Quality Inn

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (18)
Viewed
Pool/beach area (3)
Viewed
Dining (2)
Viewed
Other (14)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We are conveniently located off I-85 and within minutes of Duke University and Duke Hospital. All of our rooms include a 32" Flat Screen, Luxury Vanities, Refrigerator, Microwave, and more.Our rooms have a contemporary look that will make your stay more enjoyable. Enjoy complimentary wifi and deluxe continental breakfast with hot items in the morning. We also offer a business area, seasonal outdoor pool, and 24hour access to fitness room. ... more   less 
Number of rooms
115

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer