We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn and Suites

2.5 of 5 3710 Hillsborough Road, Durham, NC 27705
Hotel website
Hotel deals
Click for phone number
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Quality Inn and Suites
Professional photos View all
Browse nearby
Quality Inn and Suites
Write a Review

108 reviews from our community

Traveler rating
    12
    31
    33
    22
    10
See reviews for
32
16
14
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (32)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (14)
All months
Richmond, Virginia
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an older hotel which it appears they are slowly updating. Looks nice on the outside, is very close to Duke Medical Center (Duke Concierge can get you a good discount if you are a patient,) next door to Cracker Barrel and is clean. Look past the older furniture and ordinary but clean tub area and enjoy the marvelous... More

Was this review helpful? Yes 1
Florence, South Carolina
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

We had to stay here in September for several days as my daughter went through more surgery at Duke Hospital. We stayed three days looking to possibly stay 5 or 6 if we needed to. Had to go to front desk every day to get a new card key. Room was very small and cheaply furnished. The shower poured water... More

Was this review helpful? Yes
Dresden, Maine
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here while visiting a relative that works at the Duke Medical Center, and lives north of Durham. The location was convenient, the staff encountered pleasant, and the bed very comfortable. We would stay here again.

Was this review helpful? Yes
Ann Arbor
Top Contributor
74 reviews 74 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I’ve stayed at three choice hotels this week so far in the Durham Location. The Sleep Inn on Page Street, the Quality Inn on North Fordham, and the Quality Inn on Hillsborough. This location was the worst. Most choice hotels has access to the rooms through an inside hallway. Two of three floors opened up to an outside pathway. Only... More

Was this review helpful? Yes
Bellingham
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 7, 2014

We made a 9 day reservation for their 2 room, 2 bath "suite" Upon arrival, it was a very long trek for 2 grandparents to the "suite" which contained 2 narrow windows giving onto an open walkway on the second floor with a view of the empty non-functioning swim pool. We would have had no privacy whatsoever. Online photos showed... More

Was this review helpful? Yes
Newland, North Carolina
1 review
2 of 5 stars Reviewed August 13, 2014

The medical rate is the reason I chose this hotel. It looked like an average hotel that would be good for two nights stay for two doctors appointments at Duke with my dog. I checked in on Thursday June 12th at around 7pm with a friend. Room was small, smelled old and musky but seemed clean. Everything was good that... More

Was this review helpful? Yes
Gloria S, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to submit a review of your recent visit. Please allow me to apologize on behalf of the hotel for your experience with us. I can assure you that we normally have a smooth process for our shuttle service. I am so sorry for the stress and inconvenience. We are glad to know that you... More

Wilmington, North Carolina
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2014

This hotel is the best deal in Durham. It also has great rooms, great breakfast, and great free wifi. All rooms have fridge and microwave. It is also on the VA contract list. Their medical rate is the cheapest around. They are just a couple of streets over from the hospitals. Driving a couple of blocks to save half the... More

Was this review helpful? Yes
Gloria S, General Manager at Quality Inn and Suites, responded to this review

Thank you so much for providing a review of your stay with us. We are so happy that you enjoyed your stay all around! We have been working harder to please our guests and it shined through during your stay. Again, thank you for your feedback and we look forward to taking care of you again on your next trip... More

Williamsport, Pennsylvania
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 9, 2014

This hotel is clean and the staff was very nice and helpful at check in. The hotel is in a good proximity to getting to the VA Hospital and to Duke Medical Center. However, the hot water in the room was luke warm at best and we tried it at multiple times during our one night stay. When we could... More

Was this review helpful? Yes
Gloria S, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to provide feedback regarding your stay at our hotel. We are glad that you found your room to be clean and staff very nice and helpful. Please allow me to apologize on behalf of the hotel for the issue with your hot water. Again, we appreciate your business and we hope that we can... More

Trumbull, Connecticut
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 27, 2014

Stopped here on our way south. The room was fine for two people, the king bed took up just about the whole room. The staff was very nice. We stopped here on our way back home but by then we had two teens with us and the pool was not working. They gave us the option of checking out with... More

Was this review helpful? Yes
Gloria S, General Manager at Quality Inn and Suites, responded to this review

We appreciate your valuable feedback regarding your recent visit to our hotel. I apologize on behalf of the hotel for our pool being closed. Our goal is to make sure our guests are safe and our pool in proper working order. We are proud to know your encounters with staff was pleasant. Again, I am so sorry about the pool... More

Saint Paul, Minnesota
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed July 24, 2014

I just moved to Durham from the Midwest. I knew no one and felt a little disoriented after living for years "out west." The staff welcomed me with smiles and kindness. Within days they had answered many questions and directed me to helpful services as I began looking for a place to live. Because I was staying for an extended... More

Was this review helpful? Yes
Gloria S, General Manager at Quality Inn and Suites, responded to this review

Thank you so much for taking the time to complete a review of our hotel. Our team has been diligently working to improve and provide superior service to all of our guests and it feels good to know when we are wowing our guests! We are so happy that you enjoy your room, staff, and the breakfast. Again, we appreciate... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Quality Inn and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn and Suites

Address: 3710 Hillsborough Road, Durham, NC 27705
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Priceline, Booking.com, Choice Hotels, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Quality Inn and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel Durham
Quality Inn Durham
Durham Quality Inn

48 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (18)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay