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Baymont Inn & Suites

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3710 Hillsborough Road, Durham, NC 27705 (Formerly Quality Inn)
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188 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (188)
  • Mar-May only
    (69)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (41)
All months
WV
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I have stayed at this place before Baymont took over. It has always been a good value place to stay. I have stayed on the 3rd floor several times in the past and always had a problem of some sort, no or little hot water, heat/air was noisy or failed to work properly. It is an older building but is... More 

Review collected in partnership with Baymont Inn & Suites

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Roanoke, Virginia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I like to get a room on the first floor as I have a breathing problem and I am closer to my car to unload and reload. My room this trip smelled of smoke and was irritating my eyes. They moved me to the 3rd floor, but using a luggage cart was extremely difficult for me. They refuse to reserve... More 

Review collected in partnership with Baymont Inn & Suites

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Pete S, General Manager at Baymont Inn & Suites, responded to this review

Thank you for choosing Baymont Inn & Suites for your recent stay in Durham. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was a pleasure to have you as our guest. We would like to take this opportunity to... More 

Durham, North Carolina
1 review
3 of 5 stars Reviewed 1 week ago

Everything went according to plan upon check-in. But things went downhill from there. When I opened the room door, it was exactly one inch from the bed. What's worse, two people couldn't pass in the space between the foot of the bed and the desk. There was only ONE chair in the whole room! My wife is disabled, and cannot... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Pete S, General Manager at Baymont Inn & Suites, responded to this review

Thank you for taking the time to bring your concerns regarding your concerns to our attention. We value your patronage and certainly want to know if you are dissatisfied in any way. Please accept our sincere apologies for any inconvenience you experienced during your stay. We strive for perfection in our hotel rooms and service, and the comfort of our... More 

Kinston
1 review
2 of 5 stars Reviewed 1 week ago

I have stayed at Beaumont s before, mainly for their price and convenient location. This time the sink drained VERY slowly and I saw bugs scurrying on the floor. The bed and pillows, however, are great!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Pete S, General Manager at Baymont Inn & Suites, responded to this review

Thank you for your feedback. We hope you will consider this an isolated incident and that you will continue to stay at Wyndham Hotels for quality accommodations and services in the future. Again, we sincerely appreciate your feedback. It provides us with the information needed to correct problems and improve the services we offer our guests. We hope to have... More 

Bensenville, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was very nice, The front desk staff was very helpful. A nice variety for the free breakfast. Only bad thing was the pool closed very early

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Pete S, General Manager at Baymont Inn & Suites, responded to this review

Thank you for choosing Baymont Inn & Suites for your recent stay in Durham. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was a pleasure to have you as our guest. We would like to take this opportunity to... More 

Knoxville, Tennessee
1 review
3 of 5 stars Reviewed 2 weeks ago

I have stayed there before and had great service but I was on the ground level by the pool and the room was very musty and even found a roaches on bed. I am sick now from my stay. Don't know if I will return.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Pete S, General Manager at Baymont Inn & Suites, responded to this review

We apologize for your disappointing experience with us in June this year. That particular room is on the Deep Clean list since it was unused for a length of time. Please let us know the next time that happens so we may remedy this for you. We strive to create a great experience for everyone and value the feedback received... More 

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