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Baymont Inn & Suites

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3710 Hillsborough Road, Durham, NC 27705 (Formerly Quality Inn)
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Baymont Inn & Suites
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Baymont Inn & Suites
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148 reviews from our community

Traveler rating
    20
    41
    43
    27
    17
See reviews for
47
22
16
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fernandina Beach, Florida
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I arrived later than anticipated due to traffic on I-95. When I arrived I was greeted by Erica at the front desk. I traveled with my dog and made sure that I had a pet friendly booked on the internet. When I checked in Erica informed me that I had not selected a pet friendly room and immediately changed the... More 

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Max Meadows, Virginia
1 review
3 of 5 stars Reviewed 1 week ago

Check in experience was horrible. After waiting an hour for our room to be ready the clerk had no clue what he was doing.I wanted to pay cash for our stay with the card on file for damages etc. I was told by two staff members I couldn't do that. He was obviously new, and I can forgive to an... More 

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

The room was clean and comfortable. We enjoyed our stay there. The only complaint we had was the room keys would not stay programmed. We had to get them reprogrammed several times during our two night stay which was inconvenient. The staff was very friendly and courteous. Breakfast was good and hot. We will definitely come back. I would only... More 

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Savannah, Georgia, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

As regular visitors to Duke for medical appointments, we have stayed at this hotel several times when it was Quality Inn. On our latest trip, the first room we checked into had unpleasant stains on the sheets. We asked to change room and the second room had blood stains on the comforter. Also there was no hot water for the... More 

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Atlanta, Georgia
1 review
1 of 5 stars Reviewed 2 weeks ago

There was no hot water in our room. A lady at the front desk came up & we tried the water in the next couple of rooms to no avail. I told her that either the temperature control was set to low or the piping system design needed to be modified to correct the problem. The wifi connection was not... More 

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Morganton, North Carolina
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This location has recently changed from a Quality Inn (I think) to Baymont Inn. Very convenient location for anyone needing to be close to the medical center. Clean, quiet , affordable rooms, even pet friendly. Continental breakfast, but located beside a Cracker Barrel. Would gladly stay here again, when in the Durham, NC area.

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