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Baymont Inn & Suites

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3710 Hillsborough Road, Durham, NC 27705 (Formerly Quality Inn)
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1 room 1 adult
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291 Reviews from our TripAdvisor Community

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ESSEX
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this Baymont Inn & Suites in Durham, North Carolina on our way to Georgia from Maryland on January 16, 2016. We used two rooms. The bed was so comfortable, and we enjoyed it so much that two weeks later on our return trip back to Maryland on February 1, 2016, we stayed at this same hotel. I... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank tbm7
1 review
1 of 5 stars Reviewed 5 days ago NEW

Upon viewing my Jan 2016 credit card bill I noticed an charge for a one night stay in Jan..I had last stayed there in Feb 2015 Thinking someone just made a mistake I called and the young man who answered the phone said he had made the reservation and I had been there..I assured him I had not..I asked for... More 

Helpful?
Thank Nn N
Minneapolis, MN
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Friendly staff welcoming at the hotel. We spent a Night at this location was nothing very fancy except for the breakfast. Better signage would be good. We thought this was a Quality Inn but it was Baymont Inn. Rooms were clean and nice but need more lighting in parking lot. Overall we were happy after a good rested night.

Helpful?
Thank Jennifer081
Ven S, General Manager at Baymont Inn & Suites, responded to this review

Dear Guest Thank you for taking the time to review our hotel upon your recent stay with us! We are currently working with a signage company for upgrading our existing signs. Thank you for recognizing our housekeeping staff as they continually strive to provide clean & consistent product. We look forward welcoming you back at this property. Best Regards Ven... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here for few days while visiting friends.location is great with lot of dining options. Hotel is clean, rooms are good size . Great value for the money. Lobby is newly renovated and looks great. will definitely be back.

Helpful?
Thank DG2078
Ven S, General Manager at Baymont Inn & Suites, responded to this review

Dear Guest Thank you for sharing your comments on the Baymont Inn & Suites. It was a pleasure hosting your stay with us and glad you enjoyed your stay during your visit. We look forward welcoming you back with us again when your future plans bring you in the Durham area. Best Regards Ven Srinivasan, CHA Manager- Hotel Operations More 

Hampton, Virginia
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

The Baymont was more than adequate. The 3rd floor rooms have interior doors while the 1st and 2nd floors have outside entry doors. The hotel was pretty quiet during my stay but the doors are not sound tight at all so could be very noisy if more rooms were occupied. I could hear the TVs in the hallway from some... More 

Helpful?
Thank l b
Ven S, General Manager at Baymont Inn & Suites, responded to this review

Dear Guest We appreciate your comments and thank you for staying at the Baymont Inn & Suites. Please accept my apologies on the info that was given to you in regards to the complimentary shuttle service. I was glad to pick you up on Fri Night after hours as I was just getting ready to leave the property. Our sundry... More 

Plymouth
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms were clean and the staff was very nice. It was nice to have the shuttle to take you back and forth to the hospital. The breakfast was good and there was plenty of food to eat. The beds are comfortable.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank tbeddard
Ven S, General Manager at Baymont Inn & Suites, responded to this review

Dear Mr Beddard It was a pleasure hosting your stay with us. Thank you for sharing your review on our property. We are glad to know about your pleasant stay with us. We look forward welcoming you back with us in Durham, NC. Best Regards Ven Srinivasan, CHA General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My best friend had to have surgery at Duke Hospital, so we planned on staying a week or more, this was a stressful time for our family, that was relieved by the wonderful staff that went above and beyond normal everyday business kindness to just human kindness. We came by this hotel stay completely by accident and blessing, we had... More 

Helpful?
1 Thank Boo M
Ven S, General Manager at Baymont Inn & Suites, responded to this review

Dear Guest Thank you for sharing your valuable comments upon your recent stay with Baymont Inn & Suites, Durham, NC. We hope your best friend is feeling better. We sincerely appreciate your business and it was a pleasure hosting your stay with us. Thank you for recognizing our team members as we strive to exceed expectations for our guests. We... More 

Camden
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

in desperate need of good cleaning and updating. hotel is reasonably priced & good location for medical appointments to Duke Hospital.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank 124carla
Ven S, General Manager at Baymont Inn & Suites, responded to this review

Dear Guest Thank you for your time in sharing your comments upon your recent stay with us. We can assure you that our housekeeping dept will do everything to address this asap. Most of our rooms have been renovated recently and we are still in the process to complete the 100% of the guest rooms. Rest assured all our rooms... More 

Wilmington, North Carolina
2 reviews
2 of 5 stars Reviewed 4 weeks ago

There was no hot water the whole time I was there....just overnight, but caused a very uncomfortable trip.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Cathy G
Ven S, General Manager at Baymont Inn & Suites, responded to this review

Dear Guest Please accept our sincere apologies for the inconvenience during your stay with us. We had an unforseen breakdown on one of the hot water tanks on that weekend. Rest assured we took immediate steps to fix the problem and it was restored the following day. Once again I hope this isolated incident will not keep you from coming... More 

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