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Super 8 Durham

2.0 of 5
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2337 Guest Road, I-85 Exit #175, Durham, NC 27705
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Super 8 Durham
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Ranked #56 of 69 Hotels in Durham
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74 reviews from our community

Traveler rating
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    11
    16
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    18
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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North Liberty, Iowa
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I had made reservations for my daughter to stay here on April 6th and April 7th, 2015. We arrived and the woman at the desk was very nice and friendly. She said to please let us know if we needed anything. We walked into the room which was a nonsmoking room. It smelled of smoke, both queen beds had cigarette... More 

Review collected in partnership with Super 8

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Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 3, 2015

The location of the hotel was in an undesirable area and had too much activity at that particular location.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
UNCFanatic, General Manager at Super 8 Durham, responded to this review

Karen, I would like to be the first to extend our deepest apologies from all of the staff here at Super 8 Durham. One of our top priorities is to ensure that all of our guests feel safe when they stay with us and provide them with a clean comfortable room. I believe that your words today will help our... More 

Durham, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 22, 2015

I love the affordable price and the convenient location. Motel 8 in Durham only receives a 3 because I book online and when I check in, they never have the room I requested. Have to take smaller bed at same price. Not even offered a discount.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
UNCFanatic, General Manager at Super 8 Durham, responded to this review

Robert, We appreciate the fact that you continue to choose to stay with us. We however apologize that when you book a specific room it is not available. We do try our best to fulfill all of our guests request if possible. Special requests are available based on availability at the time of check in. We thank you for your... More 

Fayetteville, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 5, 2015

Quality of the room does not match that described. Heat/AC unit is so noisy TV volume had to be constantly raised every time it came on. Bath lacked floor mat, this customer slipped twice while in shower...bath also lacked vent to circulate air and remove steam. Service was polite and friendly, but not outstanding. Not on a par with the... More 

Review collected in partnership with Super 8

Was this review helpful? Yes 1
UNCFanatic, General Manager at Super 8 Durham, responded to this review

Valued Guest, I would like to extend a sincere apology from all of us here at Super 8 Durham. Our goal is to provide excellent service and a clean room. I am sorry that we did not fulfill either of these. We have our maintenance team working to resolve the issues you found in the bathroom, and I am personally... More 

West Bromwich, England, United Kingdom
1 review
5 of 5 stars Reviewed December 21, 2014

Had a pleasant time whilst on my stay at this motel, the customer service which i received was friendly and welcoming. i checked into my room it was spotless and every item was available to me their were fresh towels and essential already laced in the room for me. I stayed their for a few nights which i enjoyed as... More 

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UNCFanatic, General Manager at Super 8 Durham, responded to this review

Valued guest, I am pleased to hear that you had a satisfying stay with us recently. As GM of Super 8 Durham there is nothing I enjoy more than hearing from a happy customer. I will be sharing your kind words with my team to help keep them motivated to provide the same excellent service they delivered to all of... More 

Charlotte
1 review
1 of 5 stars Reviewed December 14, 2014

Super 8 Durham/ University Are 2337 Guess Road I-85 Exit #175 Durham, NC 27705 I booked this room because we wanted an inexpensive place to stay. When we arrived, I was a little nervous about the location but the desk guy said we would be safe. When we went to the first room he showed us, the lock on the... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
UNCFanatic, General Manager at Super 8 Durham, responded to this review

Valued Guest, I would like to extend a huge apology on behalf of Super 8 Durham. The issues you have brought to light are absolutely unacceptable. I am sorry that you experienced multiple issues during your stay. Our job is to provide a safe and clean environment with a quality product. I will make sure that each and every one... More 

Escondido, California
1 review
3 of 5 stars Reviewed November 10, 2014

This was an average hotel, but the staff were very nice and made my stay very enjoyable. I will definitely stay here again.

Review collected in partnership with Super 8

Was this review helpful? Yes
UNCFanatic, General Manager at Super 8 Durham, responded to this review

Valued Guest, Thank you for taking the time to write us a review on your recent stay with us here at Super 8 Durham. I am extremely pleased to know that your enjoyed your stay. One of our top priorities here is to make sure that all our guests receive quality customer service. I will make sure that all my... More 

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