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Americas Best Value Carolina Duke Inn


Hotel class 2.0 of 5
2517 Guess Road, Durham, NC 27705
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Reviews you can trust

52% Recommend
3.0 of 5 stars 23 reviews
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By trip type
All (23)
[ Date ] [ Rating ]
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2 of 5 stars
MikeV84   30 contributions
Leuven, Flanders
Sep 1, 2009 | Trip type: Couples

I have mixed feelings about this place...On the one hand, the staff is great. I had booked the wrong date and by the time I noticed it, a free cancellation wasn't possible anymore. However, they set the booking on the right date free of charge. I'm grateful for that. Nonetheless, we didn't have a pleasant experience at all. When we... more

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3 of 5 stars
PicODeCrop   2 contributions
Brooklyn
May 30, 2009

The front desk service was good and i didn't the room i had frist the guest who were on both sides stayed up all night speaking and with their television on to high could not sleep ,but i had that changed the next morning and moved to a quiet area.The room had a strong odor from the carpet and the... more

sketchy
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1 of 5 stars
xyz888   1 contribution
Washington DC
Oct 27, 2008 | Trip type: Family

Sketchy clientele; no HBO as advertised; wireless internet in room does not work and has not for weeks as I understand it and free access was advertised; smelly non-smoking room; breakfast is terrible; no special mattresses as advertised; personnel are friendly, but that is about it. How this place would win an award I have no idea. Good location. Cheap... more

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3 of 5 stars
goodfisher   2 contributions
North Carolina
Jul 24, 2008 | Trip type: Family

The room was clean, bathroom clean and front staff nice. Something went wrong with electrical outlets for coffee and orange juice machines for breakfast. Had a little trouble with card scanning to open room door. However during our two night stay everything was good especially for the price. It was very close to Duke Children Hospital and we also dropped... more

Ugh
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2 of 5 stars
swimmingwombat   5 contributions
US
Apr 17, 2008
1/1 found this review helpful

Not too wonderful. The rooms are rundown. The neighborhood is sketchy. Service is poor. The room smelled strongly of unpleasant things. more

No way!!!
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1 of 5 stars
momof2kids82   1 contribution
Clyde
Feb 17, 2008
1/1 found this review helpful

This was the worst hotel ever. We got in at 2 am and there were people in the parking lot, talking etc. and let me just say they were up to no good. There was only enough toliet paper to use 2 times, and there was no refil. After wakeing up and giveing my young child a shower I went... more

Management response from
BVCarolinaDukeInn, Owner

Dear Mom of 2 Kids, I remember you because it is rare that someone has ever been, in my 20 years of experience, so blisteringly rude to me. I do not accept abusive behavior from anyone, including my guests. No amount of money is worth being spoken too as you spoke to me. I do not understand why a refundable...

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5 of 5 stars
adate2   7 contributions
Kentucky
Dec 5, 2007 | Trip type: Business, Couples
1/1 found this review helpful

We were at this place for just one night. The staff at the hotel was very helpful. the lady at the reception was very friendly. we wanted to eat at an indian restaurant and she promtly helped us with the place and the directions as well! the internet connection is good and the breakfast was nice too. the room was... more

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1 of 5 stars
Joe4291951   1 contribution
North Augusta, SC
Oct 14, 2007 | Trip type: Couples
0/1 found this review helpful

This place is a DUMP!!! I can't believe all of these good ratings. Filthy, hair in the sink, old clothes and trash in the exterior corridors, toilet did not flush even after complaining twice, housekeeping banging on the door at 9:00 AM wanting to get in the room, leaking bathtub faucet, no filters for the coffee maker, no coffee cups... more

Management response from
BVCarolinaDukeInn, Owner

Dear Joe, I am very sorry you did not like our hotel, however, I must disagree. While our place is not for everyone, it is by no means a dump. We strive to provide comfortable accomodations at an affordable price, and while that may mean that some things must be sacrificed, cleanliness is not one of them. I personally check...

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4 of 5 stars
routeguy   35 contributions
Fort Mill, South Carolina
Sep 26, 2007 | Trip type: Family
1/1 found this review helpful

The americas best value inn carolina duke is a good place to stay for the price. I had a deluxe king room for $50.00 including tax. The room was nice and clean with a large tv and 5 screens of hbo and like usual nothing on hbo worth watching. The bed was probably the most comfortable bed I have ever... more

Management response from
BVCarolinaDukeInn, Owner

Dear Sir, Thank you very much for your kind response. It is an honor to hear compliments from our guests. I am very sorry that there was noise. In the future, please note that we have live in security that is available 24hours a day. Should noise ever be a problem again, call the front desk and we can solve...

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4 of 5 stars
IamnotBartSimpson   1 contribution
Boston
Aug 10, 2007

I have travelled everywhere, and this is one of the best values I have found anywhere. The bed was soft (ask for a deluxe room=), the was a free microwave/refrigerator, and there were so many movie channels on the TV. I did not expect anything but coffee and there was a continental breakfast, and there was free shuttle service to... more

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Americas Best Value Carolina Duke Inn Also Known As

  • Americas Best Value Inn Durham
Address: 2517 Guess Road, Durham, NC 27705