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All 67 Durham hotels

Hilton Garden Inn Durham Southpoint

3.0 of 5 Hotel   |   7007 Fayetteville Road, Durham, NC 27713
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Ranked #4 of 67 Hotels in Durham
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 10, 2014
Peter M NJ, United States
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229 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Durham Southpoint
See the most recent reviews
NJ, United States
1 review
5 of 5 stars Reviewed February 10, 2014

I travel every Mon.-Thurs. for work and live in hotels! This property and staff are hand-down the absolute best in the business!!!! Every member of the team treats me like a member of the family and I rely on them for so much because they are always there for me! Sales Manager Neelam Patel has taken such great care of... More

Review collected in partnership with Hilton Garden Inn

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Charleston WV, United States
1 review
4 of 5 stars Reviewed February 10, 2014

We travel to the Durham area on a regular basis and stay here on each trip. Rooms are clean, modern and comfortable. The service is very good, breakfast and other meals are available at a reasonable price, and there is a Ruth's Chris steak house attached which makes for a very nice "upscale" experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Good morning! We would like to thank you for your continued loyalty! We take pride in each of our departments and its team members. We will make sure that your kind words are passed on to all that make it happen. Guest service is very important to of all us at the Hilton Garden Inn and it is guests like... More

Oxford, NC
Top Contributor
145 reviews 145 reviews
39 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed February 10, 2014

Although this is not a luxury hotel, the staff here is excellent and tends to your every need. The location is excellent and near a major shopping mall. Ruth Chris Restaurant is connected to the hotel and offers great cuisine. The buffet breakfast is tasty and you can get made to order omelets. I do wish, however, that they would... More

Was this review helpful? Yes
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Thank you so much for taking the time to fill out a survey! We are pleased to see that you have scored our property and have wonderful things to say. We would like to apologize for the lack of glassware in our guest rooms. Hilton has asked us that we equip our rooms with paper cups opposed to traditional drinking... More

Winterville, United States
1 review
5 of 5 stars Reviewed February 6, 2014

My husband and I have stayed at this particular Hilton a number of times and have always found the service and rooms great. We come for overnight and like that it is close to dining, shopping, and entertainment options.

Review collected in partnership with Hilton Garden Inn

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Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Thank you for your taking the time to fill out a tripadvisor survey! We are glad to hear that you and your husband have stayed with us many times and continue to enjoy all that our hotel has to offer. We look forward to seeing you again soon! Take care and have a wonderful day! More

clackamas, or
1 review
4 of 5 stars Reviewed January 31, 2014

nice hotel, extremely friendly and helpful front desk, food is great very close to shopping and food, easy access to I-40. Check in and check out was awesome and quick. the guy at night was helpful and gave us directions.

Review collected in partnership with Hilton Garden Inn

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Fargo, United States
1 review
5 of 5 stars Reviewed January 22, 2014

Very nice staff. Hotel had a great location close to interstate, airport, RTP Center, attached to Ruth Chris Steakhouse. Nice beds and quiet rooms. The bar stayed opened later than posted which was nice as there a number of customers.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Thanks for staying with us and also thank you for the feedback on your experience. Ruth's Chris is a great addition, we are glad you got to enjoy it on your stay. We are glad you enjoyed your stay with us and hope to see you on a future visit to Durham. More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2014

Clean, spacious and silent rooms. Really kind and nice service and hotel staff. Good location when traveling alone as you can go to the big shopping area around the hotel with many different types of food/restaurants. Good american breakfast.

Was this review helpful? Yes
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Thank you so much for your feedback and we are so glad you enjoyed your stay with us! The mall across the street is a great amenity, so excited you got to enjoy it. We hope to see you in the future for another stay with us. More

Fredericksburg, VA
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 19, 2014

I have never stayed at any hotel, anywhere, and been as happy as I was here. The staff was friendly, called me by name as I arrived in the lobby headed to breakfast each morning, and when I arrived back from work each afternoon. That makes me feel valued as a customer and as if I have a friend away... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this review

We thank you so much for your feedback on our hotel. Each individual here plays a huge part in our team and we are so glad that you encountered such great service while you were here! We will pass on the kind words you had to say about each person and hope to have you on a future stay in... More

Toronto, Canada
1 review
5 of 5 stars Reviewed January 5, 2014

I had to stay overnight due to a change of flight. The staffs were very patient and helpful and the room is excellent! Great value for your money and the driver for the complimentary airport shuttle was very friendly too.

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Davie, Fl, United States
1 review
5 of 5 stars Reviewed December 19, 2013

Make this property a perfect "10" by getting softer towels and a different cover for the bed and new pillows! That's all in needs! All the other amenities are wonderful mico/coffee pot/ frig. Right acroos the street from the most amazing mall South Point. Try Chef Elmers pancakes and grits! Oh boy are you in for a treat!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Thank you so much for your review on the hotel. We will pass on the kind words you had to say about Elmer(and his pancakes)! We will address the linen requests with housekeeping and hope that you will come back for a future stay with us here at the Hilton Garden Inn! More

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Additional Information about Hilton Garden Inn Durham Southpoint

Address: 7007 Fayetteville Road, Durham, NC 27713
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Durham Southpoint 3*
Number of rooms: 150
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Also Known As:
Hilton Garden Inn Durham Southpoint Hotel Durham
Hilton Durham
Durham Hilton

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