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Hilton Garden Inn Durham Southpoint

#9 of 70 Hotels in Durham
Certificate of Excellence
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7007 Fayetteville Road, Durham, NC 27713
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1 room 1 guest
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Hilton Garden Inn Durham Southpoint
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308 Reviews from our TripAdvisor Community

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Traveler rating
    177
    95
    25
    8
    3
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79
47
19
141
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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There are newer reviews for Hilton Garden Inn Durham Southpoint
See the most recent reviews
Springfield, VA
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 24, 2014

I stay at this hotel for a course that I coordinate 2 to 3 times a year. The staff there is awesome! From the manager to the housekeeping staff, front desk, restaurant. They really want to make your stay a good one. I would also like to recommend that if you are looking to have some kind of an event... More 

Review collected in partnership with Hilton Garden Inn

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Bella Vista, United States
1 review
5 of 5 stars Reviewed November 21, 2014

Had a good 3 night stay. No complaints, everything was perfect. I had breakfast each morning and the food was good. My room was clean and comfortable. I slept great. The staff was very friendly and glad to help with anything i requested.

Review collected in partnership with Hilton Garden Inn

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Sydney
Level Contributor
109 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 15, 2014

I stay here with my company because I can walk to BestBuy and the Southpoint Mall. Easy check in, nice room , very clean and tidy. Lots of parking. Free internet that I could Skype on without any problem. Breakfast are not five star but quite ok.

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Cape Town, South Africa
Level Contributor
65 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 11, 2014

I have stayed here several times and never been disappointed. All the basic amenities including the 24-hour gym. Across from two sets of malls, so loads to see at night and many restaurants in the area. Wifi works well and Hilton Brand well served.

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1 review
5 of 5 stars Reviewed November 3, 2014

What made the stay exceptional was the staff. They went out of their way to make it an exceptional stay. It has excellent amenities as well, but staff was truly exceptional. The check in and check out were quick, the rooms were clean, and the tea, lemonade, coffee, and cookies were a great treat. The lobby is cozy, excellent work... More 

Review collected in partnership with Hilton Garden Inn

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Sao Paulo, SP
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 1, 2014 via mobile

Everytime I travel to North Carolina for business I stay at Hilton Garden Inn Southpoint. It is clean and confortable. Staff really friendly. Location os perfect for someone not renting a car, it is close to nice restaurants and crossing the street you have a nice mall and cinema.

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Old Hickory, Tennessee
Level Contributor
216 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed October 31, 2014

We spent four nights here during a recent trip to Durham. The bed was very comfortable as was the room. We had a junior suite where the bedroom is separated from the bathroom and living area by a wall with large opening rather than a door that can be closed. However, my husband didn't disturb me when he stayed up... More 

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Payson, Arizona
Level Contributor
154 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed October 30, 2014

Great front desk employees, love the ability to check-in online just like the airlines (maybe that's a Hilton Honors thing?), great mattress, good towels, has microwave and refrigerator, and a Keurig tea/coffee maker in the room! I got to pick my room, so this is technically my fault, but I didn't realize the second floor on the odd numbered side... More 

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed October 25, 2014

Stayed here two nights to visit with family. From the minute we walked in, we were treated so nicely! The front desk staff were warm and friendly. The morning breakfasts were just right and the cook and waitress were quick and accommodating.

Was this review helpful? Yes
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Thank you for your wonderful feedback regarding your experience at our hotel. We are so happy to hear that our guests are being treated like one of the family when staying. We will certainly pass on the kind words about our breakfast staff and let them know you enjoyed the food. Thanks again and we look forward to having you... More 

clermont, United States
2 reviews
4 of 5 stars Reviewed October 23, 2014

this hotel had good quality. would only make sure all amenities are working, such as the hot tub and would make sure breakfast is cooked and filled when item is starting to get low, so you don't have to wait. Eggs and fried potatoes where out each day when my family went to breakfast.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Thank you for your feedback and we deeply apologize for the breakfast blunder. It is unacceptable for our service to not meet your expectations. We are happy to hear you enjoyed your stay otherwise. Please let us know when you are in Durham the next time and we will be glad to have you stay with us again. More 

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