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Hilton Garden Inn Durham Southpoint

#8 of 70 Hotels in Durham
Certificate of Excellence
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7007 Fayetteville Road, Durham, NC 27713
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Hilton Garden Inn Durham Southpoint
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Hilton Garden Inn Durham Southpoint
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301 Reviews from our TripAdvisor Community

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Traveler rating
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Minneapolis, Minnesota
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

In town for a full week. This property is newer and is located by lots of restaurants and a large mall. I like to be able to walk around in the evening so this works good for me. Exercise room is well equipped and spacious. Ruth's Chris is attached, so I ate there often. Overall a good example of an... More 

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Manvel, United States
5 of 5 stars Reviewed 4 days ago NEW

I stayed 4 days for business - Very clean, extra pillows a plus, staff very nice, Mr. James will shuttle you with a smile, breakfast is good - made to order omelets - not a big selection of fresh fruit, room was nice and the pool is inside (a neg for me but still nice). Walking distance of mall, shopping... More 

Review collected in partnership with Hilton Garden Inn

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Durham, United States
1 review
3 of 5 stars Reviewed 1 week ago

As a Hilton Honors Gold member, I expected more from a Hilton Garden Inn. The location was ideal -- right across from the Streets at Southpoint-- but next time, I will drive farther and find a Hampton Inn.

Review collected in partnership with Hilton Garden Inn

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Kansas City, Missouri, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I travel to the RTP area several times a year and I always stay at this hotel. The rooms are clean, the breakfast is good and the staff are excellent. I rarely have a problem with my room, but if I do, they take care of it immediately. As a HHonors member, I can check in ahead of time online... More 

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Sarah L, Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Good Afternoon! I would like to take a minute to thank you for your wonderful feedback about our hotel! We are very happy to see the staff made you feel comfortable and welcome here! Fantastic customer service is something that we work very hard every day to achieve, and we are pleased to see that it is noticed. The e-check... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I love Hilton Garden Inn's. This location is perfect for restaurants and shopping. The rooms are large and appear to be new. Keurig coffee machines in the room. Microwave and mini frig. The beds were not that comfortable and there were many strange hairs in the shower.

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Sarah L, Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Hello! Thank you for taking a moment to share your feedback about your recent stay here at our Hilton in Durham. We are pleased to see that you enjoyed the convenience of the local shopping and restaurants, and liked the keurig machines and other appliances in the rooms. We do apologize for the hair you found in your shower while... More 

Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very nice people as we check in, noticed the Guy never asked for our AAA card but the girl was nice to give us a lower rate. Big room and nice a cold when we got in but the air kept turning it's self off, my husband was able to fix it the next morning. Toilet broke second day, put... More 

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Sarah L, Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Hello, I would like to take a moment to thank you for your feedback on your recent stay at our hotel. We are happy to know that your check in experience was a positive one. We apologize that the air in your room was not working properly, sometimes the thermostats need to be reset after frequent use. We are working... More 

Dusseldorf, Germany
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel has big rooms, they are clean and offer a very convenient shuttle service to different locations. The bed is very big and I had a big desk so I could work in my room. Complimentary Wifi is also available.

Was this review helpful? Yes
Sarah L, Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Good Afternoon! I would like to take a moment to thank you for your feedback on your last stay with us here at the Hilton! We are very pleased to see you enjoyed your guest room, and that it was convenient for you to get your work done. We are also happy to know that the shuttle is a successful... More 

durham, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This is my 8th time to this hotel and it is always exactly as I expect. Nice location, quick check in and quiet rooms. Very convenient to shopping and restaurants. The covered wall to Ruth Chris Steak House is especially convenient on rainy days. Friendly staff every time we go here.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah L, Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Good Afternoon! Thank you very much for your recent feedback on your stay at our hotel! We are pleased to see you had an enjoyable time here. We work very hard to ensure that all of our guests here are comfortable and have the quick and friendly service they deserve. We are also happy to see that you took advantage... More 

Kannapolis, United States
1 review
5 of 5 stars Reviewed June 23, 2015

Excellent stay at the Hilton. Excellent seminar. Support your court reporters and judges to ensure you protect everyone's constitutional rights to fair justice processes. I would happily stay at this hotel in the future.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah L, Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Hello! Thank you very much for your positive feedback about your recent stay with us! We are so glad to know that you enjoyed your stay here, and had a successful seminar in our meeting space! Please let us know the next time you will be in the area, and we will be more than happy to assist you in... More 

Germantown, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 18, 2015

Our recent stay reinforced our conclusion that we receive quality treatment and services when we stay at this hotel. The room was q\clean, well appointed and comfortable. The TV worked well and we appreciated having access to a computer in the business center from which we could obtain our travel boarding passes.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah L, Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Hello! Thank you for your feedback about your recent stay with us! We are please to know that you enjoyed your stay with us and the room and amenities were what you needed during your stay. We thank you very much for your business, and hope to be seeing you again in the future! Have a wonderful afternoon! -Sarah Lathrop More 

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