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Hilton Garden Inn Durham Southpoint

#7 of 69 Hotels in Durham
Certificate of Excellence
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7007 Fayetteville Road, Durham, NC 27713
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Hilton Garden Inn Durham Southpoint
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Hilton Garden Inn Durham Southpoint
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275 reviews from our community

Traveler rating
    164
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    18
    6
    3
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67
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126
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield, VA
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have been coming to this hotel twice a year for a class that I administer to. The staff here is top rate and eager to please. I understand there will be a renovation in 2016 the place still looks pretty good and is clean. Can't wait to see it when it is all spruced up - it need to... More 

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Los Angeles, California
Top Contributor
60 reviews 60 reviews
38 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I come here quite a bit for work and love the location. The hotel is fine. The entrance & bar area is left to be desired and small. Not the most open and modern entrance or bar area compared to other Hilton's I have stay at. But again I have stayed at some really bad Hilton's so this is def... More 

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Boston, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I selected this hotel due to its proximity to a conference I attended. The hotel staff was very personable and helpful. The room and amenities were great for what I needed during my stay. The hot breakfast options were a big help - making it easy to have a good breakfast before a long conference day. All in all I... More 

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Columbia, South Carolina
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very well located across from Streets of Southpoint Mall. Hotel was very attractive, comfortable and clean. I do not write reviews of hotels and restaurants unless I am very pleased, and I was very happy with this hotel.

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Wytheville, Virginia
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Our group of 16 stayed overnight to attend a performance of "Jersey Boys" at DPAC. Great rooms, great service and a wonderful early light dinner at Ruths Chris in the bar. Don't miss the steak sandwich with Bernaise sauce. Yumm!

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Rose Hill, North Carolina
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights. Hotel was nicer than expected, very friendly staff, refreshment area well kept. We had breakfast Saturday morning on location, food was bland (as most hotel food is) presentation was nice but the taste for price didn't match. We walked over to Chili's every night for a few drinks. Would consider staying again when visiting my mom.

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Greensboro, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was extremely friendly and the hotel was great. The in-room amenities went above and beyond the standard shampoo and soap, making travel easier. I would definitely stay at this hotel whenever I am in the area.

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Richmond
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed two nights while attending a conference. The positives are: convenience, consistency, and location. One general negative comment was the complimentary food served was poor quality. Although the hotel had my reservation for approximately 3 weeks they put me in the room closest to the elevator and ice machine. I requested a room change which they honored. The most... More 

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Greensboro, North Carolina
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was very overpriced for the experience. The room smelled wet and musty when I arrived, I had to listen to housekeeping in the adjoining room gossip loudly for 30 minutes while they were cleaning it, there was a memory foam mattress that made it so hot that we didn't sleep well and breakfast was not included. I can't... More 

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Max H, Manager at Hilton Garden Inn Durham Southpoint, responded to this review

I am very sorry to hear about your negative experience at our hotel. It is never pleasant to receive negative feedback but we can use this information constructively to prevent future issues. I would like to speak with you about your experience so that we can come up with a resolution for your inconveniences. It is our goal to satisfy... More 

North Carolina
Top Contributor
193 reviews 193 reviews
22 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night because we wanted to be near the Streets of Southpoint mall and shopping area. It's very conveniently located across the road from Southpoint, with several restaurants nearby, and also more shopping on the hotel side of the road! Nordstrom Rack was one that appealed to me! There is a Ruth Chris steakhouse on property,... More 

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