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Staybridge Suites Durham-Chapel Hill-RTP

#6 of 69 Hotels in Durham
Certificate of Excellence
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3704 Mount Moriah Road, Durham, NC 27707
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Staybridge Suites Durham-Chapel Hill-RTP
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146 Reviews from our TripAdvisor Community

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Traveler rating
    104
    31
    8
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Dingwall, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

While my husband was undergoing surgery at Duke University Hospital, I and my golden retriever companion spent over five weeks at this hotel. I can't say enough about the friendliness and helpfulness of the staff from the front desk to the housekeepers to the van drivers. It was my "home away from home," and, not being from the area, I... More 

Was this review helpful? Yes
Atlanta, GA
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This mid-range property is very clean and offers numerous free amenities for a family stay. This includes a pool, workout room, laundromat, and breakfast. It is conveniently located between Chapel Hill and Durham, so we were able to bounce around the various areas within 15-20 mins for some light sight-seeing. The rooms are spacious with kitchens, and worked very well... More 

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Newport News, Virginia
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Off the beaten path, so it is quiet. There are some new areas popping up with good food and shopping places nearby. The suites are nice, very clean. Good breakfast selection that comes with stay. Also an average sized pool. Only thing lacking was the fitness room, just a few things to work on. Nice staff who is accommodating to... More 

Was this review helpful? Yes
StaybridgeDurham, Guest Relations at Staybridge Suites Durham-Chapel Hill-RTP, responded to this review

ChristinaM41_12, thank you for your review! Staybridge offers many amenities such as the outdoor pool, laundry facility, business center and fitness room. We’re glad you were able to make use of these amenities during your stay, but disappointed we fell short in our fitness center. Anytime you’re in the area our door will be open. Thanks again, ChristinaM41_12! More 

Tampa, Florida
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Staff was unaware of a problem with internet, during which time laptop and cell got a virus. This turned into a costly and time-consuming venture.Printers in business center broke and took more than a week or more to be repaired/replaced. Staff apologized and were great at accommodating allowing use at the front desk. Issues were not their fault, but owners... More 

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StaybridgeDurham, Guest Relations at Staybridge Suites Durham-Chapel Hill-RTP, responded to this review

Thank you, Elletx for your review! We would like to sincerely apologize for the issues surrounding our Wi-Fi and business center. Guest feedback is extremely important to helping us understand where we need to focus more time and effort to ensure our guests experience is outstanding. Delighted our staff were accommodating and helpful with the issues that arose; glad they... More 

Pensacola, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff and employees of this hotel are extraordinarily courteous and helpful - and they have been each of the dozen or more times I have stayed here in the last few years.. The true mark of customer service is how helpful they are when things go wrong - like the time I stupidly booked the wrong dates. Somehow they... More 

Was this review helpful? Yes
StaybridgeDurham, Guest Relations at Staybridge Suites Durham-Chapel Hill-RTP, responded to this review

Susan B, we always appreciate guest feedback and your review is no exception! We’re extremely delighted to hear how our staff handle any situation thrown their way and the affect it leaves on our guests such as yourself. With that said our “can do” attitude is a Staybridge staple to making your stay as close as possible to home. We... More 

Asheville, North Carolina
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Tried Staybridge after a bad experience at another pet friendly hotel in the area. At Staybridge the room was clean, smelled fresh and the property is safe to walk the dog at night. Wonderful breakfast in the morning! All around a good place to stay with your pet, although it is a bit pricey ($75 pet fee). Guess they put... More 

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StaybridgeDurham, Guest Relations at Staybridge Suites Durham-Chapel Hill-RTP, responded to this review

FranD25, we appreciate you taking the time to sit down and write us a review! Staybridge is a pet friendly hotel however, we do have a one-time non-refundable pet fee of a $75 amount. This pet fee does in fact go into the cleaning of a room after the guest(s) have vacated the room to maintain the cleanliness of our... More 

Pasig, Philippines
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 24, 2015

My family of six spent a night in the hotel on a visit to Duke University. Although it was a short stay, I was impressed with the hotel especially one dubbed as an extended-stay hotel. Believe me, I've been to many of these types of hotel and it's been quite a mix. But this hotel has amenities that would give... More 

Was this review helpful? Yes 1
StaybridgeDurham, Guest Relations at Staybridge Suites Durham-Chapel Hill-RTP, responded to this review

PnoiBoi, thank you for taking the time to write us a review! We’re thrilled we were able to accommodate yourself and your family comfortably while providing great convenient amenities. Our two-bedroom suite provides our guests a king, a queen and a pullout sleeper sofa which is perfect for families traveling. With such a great review we hope to see you... More 

Clyde, North Carolina
1 review
5 of 5 stars Reviewed May 23, 2015

We came into town for just one night but had a wonderful stay. This hotel was very clean and my daughter even commented when we got on the elevator how clean it smelled! The tub was gleaming and a pleasure to soak in. The plates and flatware provided were spotless. I have stayed in four star hotels that were less... More 

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StaybridgeDurham, Guest Relations at Staybridge Suites Durham-Chapel Hill-RTP, responded to this review

Thank you, Melissa H for taking the time to write us a review! We’re extremely pleased your one night stay was wonderful and our first impression left a smile on your face. We take pride in our property, so we keep it as clean and welcoming as possible! Looking forward to seeing you next time you’re in the area! More 

Ocean Isle Beach, North Carolina
1 review
5 of 5 stars Reviewed May 12, 2015

My son was going into major surgery at chapel hill children's hospital. Travel arrangements were made the night before. The third party site booked the wrong reservation. After speaking with the front desk and the manager at the hotel they put me at ease and assured me I would be taken care of. The experience I had with the hotel... More 

Was this review helpful? Yes
StaybridgeDurham, Guest Relations at Staybridge Suites Durham-Chapel Hill-RTP, responded to this review

RichardDinonno, thank you for your wonderful review! Glad we were able to accommodate you during such a stressful time and our staff made sure to make you feel at home. Guest feedback is extremely important to us, so thank you once more, RichardDinonno for taking the time to write us a review. We hope to see you next time you’re... More 

Durham, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

I have never written a review for a hotel while I am still residing in it, but I feel so positively about this place that I want to put pen to paper before I check out. I did not plan to stay here, but the place I was staying in was bad news and I decided to vacate. Feeling tired,... More 

Was this review helpful? Yes 1
StaybridgeDurham, Guest Relations at Staybridge Suites Durham-Chapel Hill-RTP, responded to this review

AVS, thank you for taking the time out of your day to write us an outstanding review! We love our staff and we’re glad it shows! Taking the time to find a great hotel can be exhausting, but such a relief when something so wonderful is stumbled upon. We hope the remainder of your stay is delightful and we continue... More 

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