The 4 Points product has always been consistently good in previous stays, but this location has some room for improvement. The first clue: when I walked in the lobby I stood at the front desk for at least 3 minutes before asking if there was anyone around. Second clue: walked in the room and there was no toilet paper on... More

I stayed in this hotel for a short night but I almost wanted to stay longer! I had just stayed at the Hyatt House the night before but felt that Four Points was better. The bed was one of the most comfortable I've ever stayed in at a hotel. I think they have a swimming pool and gym but I... More

We have stayed at this particular hotel several times while visiting my son at College. It was very clean, peaceful and in a safe location. I appreciate a quality hotel that doesn't cost an arm and a leg and this particular hotel complies. I did not eat there, but there is a Chick-fil-a right next door, a Target and a... More

The price of a "suite" at this hotel is outrageous. It is incredible that a 140/night room has neither refrigerator nor microwave. It is inconceivable that something called a "suite" does not have some sort of kitchenette. The room I stayed in was a "suite" in the same way that my college dorm room was an "apartment." There is a... More

New staff must have gotten their act together because we had three rooms for two nights and all were clean and comfortable and staff was helpful. Only quibbles were inadaquate fruit for breakfast and tvs were not flat screen.

I was really nervous when I "named my own price" online and received this hotel, because of the bad reviews. However, I had NOTHING to be worried about. The hotel is great. It was clean, smelled good, it was modern, and the rooms were a nice size. The front desk was always staffed and very friendly. I cannot comment on... More

I made my reservation online without difficulty. Arrived at 10:30 pm and there was no one in the reception area or the lobby to greet me and get me my room. The lobby had a stale odor to it. After standing around for several minutes, three people appeared to assist at the desk with check in. I went to my... More

Overall, we were pretty satisfied with our one night stay at the Four Points at Southpoint. We were recognized as platinum SPG members and upgraded to a king suite as a result. Although it was far from luxurious, even a little sparse, it was a larger room with a TV that swiveled so that you could view it from the... More

We stay at this hotel 3-5 times each year when we visit my mother in Durham. In the past we have been pleased with the property. It is located right off I-40, convenient to Durham, CH, and Raleigh, and it is very close to shopping as well. There is adequate parking in the lot. In the past the rooms have... More