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All 67 Durham hotels

Fairfield Inn & Suites Durham / Southpoint

3.0 of 5 Hotel   |   7807 Leonardo Drive, Durham, NC 27713 (Formerly Four Points by Sheraton Durham)
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Fairfield Inn & Suites Durham / Southpoint
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Ranked #20 of 67 hotels in Durham
A recent review
5 of 5 stars reviewed 4 days ago
Sherrie C Fort Lauderdale, Florida
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  • Reviews (14)
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14 people have reviewed this hotel

Traveler rating
    7
    6
    1
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6
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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English first
Fort Lauderdale, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautifully remodeled hotel in a lovely area of town, just a few miles from UNC, right off I-40. Clean, fresh, open spaces in the hotel (atrium-style). Good self-serve breakfast. Very clean room. Soft, comfortable beds. Nice size bathroom. Great price. Customer service was great. I needed an early check-in due to an issue we had with another hotel we were... More

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Jeff I, General Manager at Fairfield Inn & Suites Durham / Southpoint, responded to this review

We appreciate the feedback. I am very glad we are able to meet your needs. We are always here to help. Thanks again for staying with us and we hope to see you soon. More

Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were amazed by this hotel. Everything was fresh & clean - - it felt like new. The common areas and our room were beautiful. Staff was friendly & professional. The breakfast was very good, much better than a typical complementary breakfast offering. Overall, this felt much more upscale than what I associate with the Fairfield brand.

Was this review helpful? Yes 1
Jeff I, General Manager at Fairfield Inn & Suites Durham / Southpoint, responded to this review

Thank you for staying with us and sharing your thoughts.. Our guests are our #1 priority and we are very happy that you enjoyed your stay and we were able to leave a lasting impression.. Hopefully your travel plans will bring you back to our area. Thanks More

angelampowell
Contributor
15 reviews 15 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is nice, atrium style and open - love that! Free breakfast nice regular rooms, very small swimming pool and nice quiet deck but no jacuzz - a clean yet very small gym but up to date with equipment. It has a full bar and a mall and many stores and restaurants near by. If you love the out... More

Was this review helpful? Yes 1
Jeff I, General Manager at Fairfield Inn & Suites Durham / Southpoint, responded to this review

Thanks for staying with us. We appreciate the kind words. As you pointed out, we are in a great location with lots of great places to eat and shop very close by. Although we don’t have a Jacuzzi, our indoor pool facilities do open to an outdoor patio area, which our guests really do enjoy. Thanks again and hope you... More

Flower Mound, Texas
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Checked in very late . No trouble finding a parking spot. The front desk staff were fast and friendly and made sure i got the wake up call I requested the next morning. Better than average free breakfast . Comfortable quiet rooms with lots of TV stations. Air conditioner worked and was also quiet Liked the atrium open spaces .... More

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Jeff I, General Manager at Fairfield Inn & Suites Durham / Southpoint, responded to this review

Thank you for staying with us and sharing your insights. We really like our atrium space too !! Hope you visit us again. More

Richmond, Virginia
Top Contributor
76 reviews 76 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We checked in later in the evening (around 10pm) with our 4 year old daughter, after driving for a few hours. I was a disappointed by the front desk staff, who left us waiting for several minutes to check in, in order to sign off on some paperwork for maintenance technicians. Granted, we understood that the work was important, but... More

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Jeff I, General Manager at Fairfield Inn & Suites Durham / Southpoint, responded to this review

Thank you so much for staying with us and sharing your story. We realize how important the arrival process is in making a good first impression. Obviously, it appears we failed to do so in your case, and for that I am truly sorry. I have shared your feedback with our team and will work to ensure that this will... More

Dallas, Texas
Top Contributor
54 reviews 54 reviews
37 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Room appears remodeled or new. Smells fresh and clean. The lobby atrium is open in the middle of the high rise to the top floor and has a new look with a quiet fountain at ground floor level. Wayne, front desk staff member, although smiling, seemed to have an attitude that was less than welcoming. I asked for a different... More

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Jeff I, General Manager at Fairfield Inn & Suites Durham / Southpoint, responded to this review

Thank you for taking the time to let us know how we did. It is only through valuable feedback such as yours that we are able to correct any issues and make it right. I do apologize for the issues you encountered during your stay. I understand how frustrating it must have been to have to wait at that hour... More

Dunedin, Florida
Top Contributor
74 reviews 74 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 6, 2014

Stayed here last night and the hotel was fabulous. It used to be a Sheraton but with remodeling the hotel felt brand new. The rooms were very clean and comfortable, lobby was beautiful and free breakfast was surprisingly great! This would have gotten 5 stars except the bed was too hard for me. Staff was great! They let us check... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed June 2, 2014

Nice beds to sleep on, very cozy, beautifullly decorated when you walk in, the breakfast is very tasty. The only issue me and my family had, was we were in double-queens rooms and there was a small frig; however, no microwave. We were told they were only in King Suites and up. Well thats was such an inconvenience. I had... More

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NC
Top Contributor
71 reviews 71 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 14, 2014 via mobile

I booked this hotel (8:30 pm) when a business meeting ran later than expected. I booked it because of price. I was very pleasantly surprised. The hotel was very fresh and modern and the staff was great. Close by is a Super Target and Southpoint Mall. A fast food restaurant is located just yards away across the street. The hotel... More

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carol2442
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 13, 2014

I stayed at this property before the renovations and was not pleased. I must admit the renovations and name change served them well! The decor was fabulous, the complimentary breakfast was tasty and the beds slept well. The television offered a good choice of channels as well as walking distance to target and South Point Mall. I actually wanted to... More

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Additional Information about Fairfield Inn & Suites Durham / Southpoint

Address: 7807 Leonardo Drive, Durham, NC 27713 (Formerly Four Points by Sheraton Durham)
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fairfield Inn & Suites Durham / Southpoint 3*
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Also Known As:
Four Points By Sheraton Durham At Southpoint Hotel Durham
4 Points By Sheraton Durham At Southpoint
Four Points Durham
Sheraton Durham Southpoint
Durham Four Points

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#19 Business Hotel in Durham
Hotel Class
Official Description (provided by the hotel)
Connected to the Streets of Southpoint, our hotel is great for your shopping vacation. In addition, we're not far from Research Triangle, Duke University, and UNC. We also have onsite meeting space. ... more   less 
Number of rooms
98

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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