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All 67 Durham hotels

Extended Stay America - Durham - RTP - Miami Blvd. - South

2.5 of 5 Hotel   |   4919 S Miami Blvd, Durham, NC 27703 (Formerly Extended Stay Deluxe )
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Ranked #40 of 67 Hotels in Durham
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52 reviews from our community

Traveler rating
    19
    13
    8
    4
    8
See reviews for
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4
9
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago, Illinois
1 review
1 of 5 stars Reviewed 3 weeks ago

I have never in my life been so upset. This extended stay was filthy, the bathroom looked like it was never cleaned, the carpet and couch had stains all over and there was a drug bust. We were sent there by our original hotel (double tree) because they bumped us. I didnt feel safe with kids there so I left.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

I appreciate you bringing your experience to our attention. Please accept our most sincere apologies for the severe cleanliness issues you experienced during your stay. As this hotel’s manager, I can assure you that I have coached and trained my staff on our cleanliness standards and procedures to ensure your experience is not repeated. We continually work to improve our... More 

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 21, 2014

Overall: Nice hotel yet had issues with billing. I would recommend if needing extended stay in the RDU Area. Room: Spacious, clean and all amenities needed for extended stay. Staff: Ok, yet double charged somehow that took time to resolve and still yet to be fully resolved.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

Thank you for your recent review of your stay. I appreciate your kind comments about our cleanliness and amenities; however, I sincerely apologize that your billing was not corrected quickly and efficiently. In response to your feedback, I am re-training my staff on how to efficiently handle billing issues. Thank you very much for providing us with your feedback. If... More 

1 review
5 of 5 stars Reviewed August 1, 2014

it's my first time here on the East Coast but I'm so thankful that I was taken care of by the staff here at the Extended Stay America. Colleene has been my go-to girl since day one. What a wonderful person. She's the first person I met when i checked in. Every time i come to the lobby to get... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

The team and I read your review and would like to thank you for writing such positive things about our hotel. I am glad to read that you were pleased with the outstanding customer service and Colleene and all our team member strive to provide. Thank you again for your kind words. The staff and I would love to provide... More 

Mebane, North Carolina
1 review
5 of 5 stars Reviewed July 22, 2014

I stayed here just for a relaxing night alone. I enjoyed the stay and it was a pleasant stay. The staff was friendly and helpful. My room was clean and enjoyable. I will be back to stay if I ever need another night away.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

It is so rewarding to read that you had a such a wonderful stay with us. Thank you for your comments. I truly appreciate your comments regarding our friendly and helpful team and that you enjoyed your clean room. Thank you for choosing Extended Stay Hotels. We hope to see you again soon More 

Greensboro, North Carolina
1 review
5 of 5 stars Reviewed July 21, 2014

Really enjoyed my stay at this location. Staff was very professional and helpful. Management accommodated all of my needs. The room was very clean. The pool area was very relaxing. I had a overall pleasant experience. I would most definitely come back again.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

We want to thank you for taking the time to post a review of your stay. It's great to hear that you were able to relax in our pool area and that our professional staff was able to accommodate your needs. Thank you again for your review. It would be our pleasure for you to repeat your experience with us... More 

Durham, North Carolina
1 review
5 of 5 stars Reviewed July 2, 2014 via mobile

If you are ever in the Raleigh/Durham area, come stay at the Extended Stay America on 4919 S. Miami Blvd. Staff is great! Rooms are clean! Service is awesome! I travel quite often and this the best Extended Stay that I have ever stayed with.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

Thank you so much for sharing your experience with us. We are proud of our team for providing you with great service and a "home away from home" experience. We would like to thank you again for your kind words. We look forward to welcoming you back in the future. More 

1 review
4 of 5 stars Reviewed June 28, 2014 via mobile

Like the hotel's value for money! Nice experience . staff are friendly...shuttle service is the highlight service... best! Cleanliness is good. House keeping staff are also reasonably good. :-) Rooms are perfect.. designed for your needs. Fully furnished kitchen is best add on.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

We want to thank you for taking the time to post a review of your stay. We are glad to read that you were pleased with your clean, comfortable room and our shuttle service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

winston-salem
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 26, 2014

Great Experience. Helpful and Experienced Staff-Nikisha, Colleene, Candance, Kim, Daniel, Herman, Greg and both Bobs. Great shuttle service if you don't have a car. Life Saver!!! Glad the pool is available everyday. Beat the HEAT!!!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

We want to thank you for taking the time to post a review of your stay. We are so thrilled to know that you found our staff to be so helpful. We are also glad that you were able to take advantage of our amenities, like our pool and shuttle service, during your stay. Thank you again for sharing your... More 

rocky mount
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 14, 2014 via mobile

I have got to say.. I have stayed at this hotel on & off for maybe a year now, & I've never had a problem that wasn't handled with swift proffesionalism. Never had an issue with uncleanliness, and on top of that, the pricing is also of hard-to-beat value.. Overall.. Pretty awesome!

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

We want to thank you for taking the time to post a review of your stay. It's great to hear that our staff was very professional and that you appreciated our great value. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Durham, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 1, 2014

the staff at this hotel is excellent espically nikisha colleene candance and kim every since i have been staying at this hotel they have givin me the best service they are all very nice and when i need something they make sure i get it i have never exsperienced service like this at any other hotel so i would like... More 

Was this review helpful? Yes 2
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Additional Information about Extended Stay America - Durham - RTP - Miami Blvd. - South

Address: 4919 S Miami Blvd, Durham, NC 27703 (Formerly Extended Stay Deluxe )
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Durham - RTP - Miami Blvd. - South 2.5*
Number of rooms: 138
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Also Known As:
Extended Stay Durham
Durham Extended Stay

15 photos of this hotel

Management photos: Courtesy of the property manager

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