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Comfort Inn RTP

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4507 NC 55 / Apex Hwy, Durham, NC 27713
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Comfort Inn RTP
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Comfort Inn RTP
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77 Reviews from our TripAdvisor Community

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Traveler rating
    36
    16
    8
    13
    4
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25
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (18)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (14)
All months
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I drove up to visit family and scheduled a 3 night stay. I was greeted by Ebony, who accommodated every need, was incredibly nice... Even down to inquiring and genuinely caring how my pet was doing the next day. She also recommended some delivery places. It was nice, as I was traveling alone. During my stay the region got a... More 

Was this review helpful? Yes
Chris C, General Manager at Comfort Inn RTP, responded to this review

Dear Valued Guest, We want to thank you for taking the time out of your schedule to share your recent experience at our hotel & about our staff to our future guests. We are proud to hear that not only were you greeted by Ebony, who accommodated your every need but to hear she was incredibly nice while making sure... More 

Texas
Level Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 18, 2015

We came to Raleigh for just two days and stayed here our first night. We should have stayed here the second night, but needed to be in a different part of town and the other hotel was not as nice as this one. The room was great: clean, quiet, and comfortable. The bathroom shower head did not work well, about... More 

Was this review helpful? Yes 2
Chris C, General Manager at Comfort Inn RTP, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your experience at our property with our future guests. Compliments like these make us proud to do what we do here. We also want you to know that we are working on replacing all the towels throughout the hotel and have given the Chief Engineer a project... More 

Findlay, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

We arrived early, Chris and staff went out of their way to accommodate us and wifes assistance dog. Desk clerk Pharrah produced maps to show us how to get around and loved Lily, our dog,...Lily loved her too!

Was this review helpful? Yes 2
Chris C, General Manager at Comfort Inn RTP, responded to this review

Dear Valued Guest, Thank you so much for taking the time share your experience at our property with our future guest. To hear that we went out of our way to accommodate you is in our nature and we look forward to servicing you again next time you are in the Durham area. Thank you again, Chris Custodio, General Manager More 

Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2015

We received this reservation as the result of an overbooking through a third-party website and we are glad we did after we saw our original booking! Though it was not an issue caused by this hotel staff or company at all, Chris Custodio went out of her way to accommodate us for the booking issue that was made by the... More 

Was this review helpful? Yes 1
Chris C, General Manager at Comfort Inn RTP, responded to this review

Dear Valued Guest, Thank you very much for taking the time out of your day to share your recent experience at our property with our future guests. We understand how frustrating the situation had been with being over booked at one property then come to another property and have your reservations made for a smoking room vs. a non-smoking room.... More 

Greensboro, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 25, 2015

I arrived early, realizing that there was no guarantee my room would be ready. However, Pharrah & Laura, the desk clerks, eagerly checked to see if my accommodation request was available. Pharrah even went upstairs and checked and asked housekeeping to finalize my room. They advised me it would be about 15 minutes so I had a seat in the... More 

Was this review helpful? Yes 1
Chris C, General Manager at Comfort Inn RTP, responded to this review

Dear Valued Guest, Thank you so much for sharing your recent experience with our future guests. It was a delight to see that Laura & Pharrah were extremely polite and full of assistance. We are glad that we could accommodate you on your early check in and we look forward to servicing you on your next visit to the Durham... More 

Cary, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

I would like to commend the staff of Chris Custodio,for assisting in making April 5,2015 a momentous occasion for the Bride & Groom on that day. In my 40 years I have seen a lot of Customer Service but in this day and time I have not seen the level of Customer Service that we received on that day. Thank... More 

Was this review helpful? Yes 1
Chris C, General Manager at Comfort Inn RTP, responded to this review

Dear Valued Guest, Thank you for your comments on your recent visit with us. It's so wonderful to hear all of the positive feedback about Laura. I love to hear great comments like that and will be sure to share it with the entire team. Thank you for choosing to share such a momentous occasion with us, we look forward... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 21, 2015 via mobile

The staff was very professional at check in. I would recommend this hotel to my friends an family. Very clean and comfortable. Have found the Comfort Inns have been nice hotels. The property is well maintained and the curb appeal is high standards. Request for service was prompt and efficient. Directions on Tripadvisor was on the mark. I would visit... More 

Was this review helpful? Yes 1
Chris C, General Manager at Comfort Inn RTP, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your recent experience at our hotel with our future guests. It was a pleasure to hear that the staff was very professional and that you would recommend this hotel to your friends and family. It is also a huge compliment to hear that we are very clean... More 

1 review
5 of 5 stars Reviewed March 15, 2015

The biscuits n gravy were cold, everything else was great at the hotel. We stayed March 13, 2015. The rooms were nice n clean..................................................... ................................ .........

Was this review helpful? Yes
Chris C, General Manager at Comfort Inn RTP, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your compliments about our hotel with our future guests. We appreciate the feedback about the cold gravy & biscuits and I do apologize for this. The information has been shared with our breakfast team so that we can change that. I have also shared your compliments about... More 

Jupiter, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 14, 2015

My family and I had the pleasure of staying here for two nights. Immediately after making our online reservation I called and spoke to Lee to confirm special accommodations needed. When we arrived Lee was on duty, was extremely professional and courteous. He made our stay one of the most enjoyable and relaxing that we had in a long time.... More 

Was this review helpful? Yes 2
Chris C, General Manager at Comfort Inn RTP, responded to this review

Dear Valued Guest, Thank you so very much for taking the time out of your day to share your enjoyable and relaxing stay with our future guests. We are proud to hear that your experience with our team was a great one. We are proud that you had chosen us while staying in the Durham area. We look forward to... More 

Charlotte
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 2, 2015 via mobile

Clean rooms, great location, good work out room, would stay again staying for a week on a business trip, I stay on the road every week, usually I know right from the beginning how it will go the rest of the way.

Was this review helpful? Yes 2
Chris C, General Manager at Comfort Inn RTP, responded to this review

Dear Valued Guest, Thank you so much for sharing your wonderful comments with our future guests on Trip Advisor. Great Service is our number one priority. We have a great team here at our property and I will be sure to share these comments with them. We look forward to serving you again in the near future! Thank you again,... More 

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