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Comfort Inn RTP


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Traveler Reviews

50% Recommend
3.5 of 5 stars 10 reviews
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[ Date ] [ Rating ]
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3 of 5 stars
ams44 20 contributions
New Jersey
Jul 4, 2009 | Trip type: Couples

Good location to visit multiple stops in RTP. Right near highway so make sure you get room facing away from highway if you are concerned about noise. Only problem was some rooms have older AC units and hard to get room cold enough if you like it cold in room (we had temp set as cold as it could go... more

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5 of 5 stars
computer_zeus 2 contributions
Charlotte
Mar 25, 2009 | Trip type: Business

Hotel had the things I needed, wireless, nice size work space in the room, convenient location to IBM in the park, and hot breakfast. The room was very clean (and I have stayed at many other high end hotels that were not this clean) and appeared to be recently renovated (had LCD tv lol). Desk staff was quite friendly. To... more

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2 of 5 stars
skibunnie630 12 contributions
Pittsburgh, Pennsylvania
Feb 20, 2009

I live by the "three strikes" philosophy when staying in hotels, meaning that I will give you the benefit of the doubt until you reach your third strike. I recently stayed at this Comfort Inn for a total of 12 hours. We checked in at 11:20 PM and were out by that time the following morning. In that short amount... more

Management response from
Neelam Patel, General Manager

As General Manager of the Comfort Inn RTP it is my responsibility to ensure that each of our guests has a most satisfactory experience. I am deeply concerned that this guest did not find the services to her satisfaction. It is unfortunate that our guest was directed to a room that was already occupied. This was a human error and...

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4 of 5 stars
LanakilaAlexander 6 contributions
Holly Springs, NC
Feb 12, 2009 | Trip type: Family
0/1 found this review helpful

The rooms were clean and furnished in quite high quality when compared with most Comfort Inn properties. Everything was in good repair and the service was just fine. The property has both exterior and interior rooms, so you can choose the style you prefer. I prefer interior halls, so I was quite surprised that they were an option after seeing... more

Bad Service
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1 of 5 stars
DonnyBlue 4 contributions
NY, NY
Nov 30, 2008 | Trip type: Business

I stayed at this hotel for one day and it was an unpleasant experience. When I checked in, the lady at the front desk told me there was a "renovation fee" - I asked why and she mentioned the numerous hotel improvements so I ended up given a small amount - more on this later. When I got to my... more

Management response from
Neelam Patel, General Manager

As the new General Manager of the Comfort Inn RTP it is my responsibility to ensure that each of our guests has a most satisfactory experience. I am deeply concerned that this guest did not find the services to his satisfaction. I apologize for the misunderstanding caused by our front desk. I have met with the Front Desk team and...

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4 of 5 stars
TJune 8 contributions
Decatur, GA
Jul 13, 2008 | Trip type: Family

Stayed here this wkend on a trip to Durham with my daughter. I expected a typical 2-star but this was much nicer. There is a large covered entry with nice benches for a smoke. Most of the rooms are inside entry (elevator worked well), altho it looked like some had outdoor entries. Ours was 3rd floor, very clean and safe.... more

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5 of 5 stars
cmoney176 1 contribution
durham nc
Mar 19, 2008 | Trip type: Business, Solo travel

During my visit to the Comfort Inn i was very impressed. i was informed that the hotel had gone through a complete renovation. Upon going into my room i could immedately see the new furnishings and upgrades. the breakfast is very filling and the front desk staff is very helpful and informative. I would recommend this hotel to all that... more

Sub-standard
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2 of 5 stars
lagomars 1 contribution
Caracas
Jun 26, 2007
1/1 found this review helpful

Recently I had an extremely unpleasant stay at the hotel. After previous satisfactory visits to other Comfort Inn hotels we did not expect what we received especially considering the rate of $160/night. Among the hotels' deficiencies were; inadequate breakfast (not even coffee at 8:30am), poor service (unwelcoming and unhelpful), and a room which was not thoroughly cleaned. I would not... more

It was okay.
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2 of 5 stars
brianverner 3 contributions
Beaver Falls, PA
Jan 13, 2007 | Trip type: Business, Solo travel
3/4 found this review helpful

I just spent a whole week in this motel, traveling on business. The places looks wonderful from the outside, but the inside is not as great. The first thing I noticed was the door to the room--it had to be jiggled and played with to gain entry. I was going to switch rooms, but I noticed the couple next door... more

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2 of 5 stars
RomeListener 37 contributions
Rome, Georgia
Jul 29, 2006 | Trip type: Couples
2/2 found this review helpful

This Comfort Inn was located off I-40 at the Apex/Durham exit. The television did not work and the room was hot. The area around this property was terrible and I never felt safe when I left to go anywhere. The room was huge and the bed was comfortable but I cannot recommend this place to anyone. more

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Comfort Inn RTP Also Known As

  • Comfort Inn Durham
  • Durham Comfort Inn
Address: 4507 NC 55 / Apex Hwy, Durham, NC 27713