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Hilton Garden Inn Raleigh-Durham/Research Triangle Park

#11 of 69 Hotels in Durham
Certificate of Excellence
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4620 South Miami Blvd, Durham, NC 27703 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
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Best prices for: 1 room 1 guest
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Hilton Garden Inn Raleigh-Durham/Research Triangle Park
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Hilton Garden Inn Raleigh-Durham/Research Triangle Park
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257 reviews from our community

Traveler rating
    137
    74
    36
    9
    1
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54
32
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135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Raleigh-Durham/Research Triangle Park
See the most recent reviews
Southport, NC
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 24, 2015

I always stay here when flying out of RDU. They have a complimentary shuttle to the airport as well as safe parking. Rooms are beautiful and clean, and their breakfast is exceptional. I recommend being a Hilton Honors member, as you can earn honors points and eventually a free breakfast. But, even if not, the hotel price is excellent,especially on... More 

Review collected in partnership with Hilton Garden Inn

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tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

So great to hear from you! I am sorry that I missed you during your last stay. Thanks again and I look forward to seeing you again soon. Tor. More 

Ohio City, Ohio
Top Contributor
51 reviews 51 reviews
35 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed February 22, 2015

As a diamond level Hilton brand member, I have stayed at several Hilton Garden Inns. This is a good one. The building is not new (as I found out from the staff), but has the feeling of being relatively new. It is clean and the lobby and restaurant areas are fairly well laid out. The staff were helpful and flexible,... More 

Was this review helpful? Yes
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thank you for the kind words. Our entire staff really makes an effort to provide an enjoyable stay. We offer many weekend specials that keep us competitive in the market without providing a loss of quality. We will share your review with the staff and hope to see you again in the near future. More 

Rochester, New York
Top Contributor
55 reviews 55 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 20, 2015

Spent 4 days there and have to say one of the finest Hilton Garden Inns I have stayed at. The staff was superb. The rooms were immaculate and the buffet breakfast was second to none. Access from I40 is very easy.

Was this review helpful? Yes
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Wow what a great review! Thank you. We share all of our reviews with our entire staff and the whole hotel will enjoy this. We hope you have you back soon and to exceed your expectations again. More 

Ontario
Top Contributor
55 reviews 55 reviews
27 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed February 11, 2015

I stay here frequently when on business. The staff are excellent and very friendly. Any problems have always been resolved very quickly and they go out of their way to make things right. Rooms are clean and comfortable. They have the adjustable beds so that you can dial the level of firmness. Keurig coffee/tea in the room and free coffee... More 

Was this review helpful? Yes 1
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

We are so glad that you enjoyed your stay. We have had a ton of compliments on the in room Keuring coffee makers. Our business travelers love them. We are working toward some new snack items in the lobby so hopefully the next time you come to see us, we will have some new items. We look forward to welcoming... More 

Tipp City, United States
1 review
2 of 5 stars Reviewed February 11, 2015

The hotel was clean with up to date furnishings, however, the beds were uncomfortable and noisy. The pillows were hard and I felt like the bed was going to fall apart. A train runs behind the hotel, so earplugs are left on the night stand for your use. They fail to mention this when making reservations or at check in.

Review collected in partnership with Hilton Garden Inn

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tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

I am sorry that you did not find out Garden Sleep System Adjustable Bed to your liking. We are working closely with our engineering department to insure that all the beds are functioning and adjustable. Thank you for noticing our cleanliness and we hope to see you again. More 

New York City, New York
Top Contributor
58 reviews 58 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 11, 2015 via mobile

While traveling down I-95 we booked this hotel based on reviews. We're glad we did! Easy to get to in a super convenient location for food, gas, restaurants, would highly recommend. Check in was quick and easy. I am pretty OCD when it comes to cleanliness and this hotel met my standards. The bed was super comfortable and room was... More 

Was this review helpful? Yes 1
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thank you for the great review. We are so happy to hear that you enjoyed your stay and our convenient location. We take great pride in our cleanliness and are very happy that our most discerning of guests find out property clean and fresh. Thanks again and we look forward to seeing you again. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2015

Get the burger, it was great. Room was clean and comfortable. Staff was very nice and accommodating. Disappointed with internet options, shouldn't have to pay a premium up-charge at a premium brand hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

I also love our Mobley Burger. The brioche bun makes it for me. So glad you enjoyed your meal. We do provide complimentary internet that should meet all guests needs unless there are multiple devices being used. We hope to see you again soon. More 

Durham, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2015

The staff were very helpful and accommodating to my needs. Clean, comfortable, modern facility. I believe I checked in when Lisa was working. She was an outstanding representative & accommodating employee. Definitely felt welcome & glad to be there. Also felt welcomed by the chef and staff when I went down for breakfast. Probably the best omelet and bacon I... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thank you for the great review. Lisa is an excellent example of the light and warmth of hospitality that all Hilton properties display. We are so proud of her and her great reviews. We will share this with her. Thanks again and we look forward to seeing you again soon. More 

Alton, Iceland
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2015

A spend a very short night at the hotel, since I had an early flight the next morning, but was impressed with the nice staff and spacious room. I didn't notice much in the area for dining options, so ate at the hotel restaurant which was good but (as always with hotel restaurants) a bit pricey.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Being close to the airport certainly does have its advantages. Our guests often comment that we are close enough for convenience but far enough away that the plane noise is not a factor. We are glad that you enjoyed your meal with us and hope to see you again soon. More 

Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 30, 2015

Last minute stay brought me to this area, price brought me to this location. Very conviently located to RDU airport (less then 10 minutes away), Walmart, gas stations and restaurants (5 minutes away). Outside patio area was kinda small but cozy. Beds are adjustable on both sides. I couldn't figure out how to adjust it but they sent someone up... More 

Was this review helpful? Yes
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

We are so happy that you enjoyed your stay and found our convenience to the airport and shopping. Thanks for the kind words and we will share this review with our staff. We look forward to having you back soon. More 

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