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Wyndham Raleigh Durham-Research Triangle Park


Wyndham Raleigh Durham-Research Triangle Park
Hotel class 3 of 5
4620 South Miami Boulevard, Durham, NC 27703-8428
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Traveler Reviews

60% Do not recommend
3.0 of 5 stars 24 reviews
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[ Date ] [ Rating ]
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5 of 5 stars
AC-at-Travelbugs 2 contributions
Virginia
Jul 5, 2009 | Trip type: Family

My husband, mother nad 2 little grandchildren stayed here 1 night before flying out of RDU to California . We enjoyed the pool and had a pleasant evening before an early flight. I would recommend calling Kim and booking this hotel if you are flying out of RDU and need a 'Park and Fly' Hotel . The staff is very... more

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4 of 5 stars
smilingjackson 1 contribution
Charlotte, NC
Jun 29, 2009 | Trip type: Family

My family and I had a wonderful stay at this property. The front desk staff was very sociable and provided outstanding customer service, Kim and Donna were the best. My only suggestion would be to lighten up the lobby area more. Can't wait for my next visit. more

Management response from
Tor Gabrielson, Director of Operations.

Thank you so much for the kind words. I will personally make sure that Donna and Kim are recognized for their outstanding customer service and kindness displayed. We train and encourage all of our staff to display a "Count on Me" attitude regarding guest service. We certainly hope to see you again and thanks for choosing The Wyndham

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5 of 5 stars
Businessman311 1 contribution
Nashville,tn
Jun 23, 2009 | Trip type: Business, Solo travel

I have stayed in virtually all the hotels in the area, until I found this one. Fantastic staff, very clean comfortable rooms, and an attention to detail by everyone at the hotel. They have a great chef on staff and a wonderful menu. I will be staying here every week for the rest of the year. more

Management response from
Tor Gabrielson, Director of Operations

Thank you so much for the kind words. The staff at the Wyndham Hotel RTP is dedicated to quality customer service. We are committed to a Count on Me culture that ensures our guests a positive stay.

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5 of 5 stars
BoomerSoonerOK 1 contribution
Oklahoma
Mar 5, 2009 | Trip type: Business
1/1 found this review helpful

I stayed at the Wyndham for 12 days, so there was ample opportunity to size up the place. The room was great. The bed was comfortable with plush bedding (all white and still looked clean). The room had a large flat screen TV and modern furnishings. The restaurant downstairs is pretty good. What really sold me on the hotel was... more

Management response from
Tor Gabrielson, General Manager

Thank you for your kind words. We take great pride in our property and our staff. I will share your kind words with our staff. We have added complimentary high spped wired and wireless service to all of our guest rooms. We hope to see you soon and thanks again for all the kind words. Tor Gabrielson, Geberal Manager, The...

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4 of 5 stars
K970105 3 contributions
Pittsburgh, PA
Feb 15, 2009 | Trip type: Business, Solo travel

Having booked this hotel for a ridiculously cheap rate on Priceline, I was very nervous upon reading the reviews on this site about my upcoming stay at the Wyndham. As a bit of a "hotel snob", I was a little anxious about the accomodations despite the great price. However, I was pleasantly surprised!! The front desk staff was pleasant, and... more

Management response from
WyndhamRTP, Management Team

Thank you for your kind comments regarding your stay with us. We are pleased that all went well for you. We greatly value your feedback and will share your kind remarks with the hotel team. Please keep us in mind for future visits to the Raleigh/Durham area. We look forward to having you as our guest in the future. Thank...

Theft
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1 of 5 stars
mrcrosby 1 contribution
British Columbia
Nov 30, 2008 | Trip type: Solo travel

I had my luggage gone thru and my wallet stolen while I was in the shower. I had the door locked, I can only guess that they used a pass key to get in. Yes, they actually came in and stole my wallet and digital camera while I was in the room taking a shower. Avoid this place at all... more

Management response from
WyndhamRTP, Front Office Supervisor

I'm sorry to hear of your experience with our hotel. The safety & security of our guests is our primary concern. Though we are not responsible for the personal items of guests, we take very seriously such occurances as theft from a guest room. I wish this was immediately brought to our attention that we could have investigated this incident...

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2 of 5 stars
Planaria13 8 contributions
Miami
Nov 25, 2008 | Trip type: Business, Solo travel

Considering the discounted rates available this hotel can be adequate if comparing against a Days Inn but don’t expect more than a clean bed. I was on a business trip with fairly long hours and had to work out of the room some. When planning my trip I made sure to pick a place with room service, but was deeply... more

Management response from
WyndhamRTP, Front Office Supervisor

Thank you for responding this site. We appreciate the honest feedback from our guests to help us see areas of needed improvement. I'm sorry to hear of the repeated poor experiences with room service from our Wyndham Cafe. I appreciate how disappointing it was to select a full service hotel specifically for the room service and we failed to provide...

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1 of 5 stars
fly4sms 1 contribution
Cambridge
Aug 21, 2008 | Trip type: Business, Solo travel
0/1 found this review helpful

Since this was one of the more cheaper hotels in the area, I decided to book the most expensive "executive" package on my first stay there. My first impression was nice since they had a 'managers reception' complete with live music, an appetizer and a few drinks. The room was small, out-dated decor, sparse, but they took attempts to try... more

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4 of 5 stars
burkeohio 12 contributions
buckeyeland
Jul 2, 2008 | Trip type: Couples

I am sorry other reviewers did not have a great experience here. Our stay on a Friday night was really excellent. Front desk staff helpful and friendly, room clean and comfortable, easy check in and exit. Only down sides were a very noisy room air condiitoner and a long drive down the interstate to find a variety of restaurants. With... more

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1 of 5 stars
DRBench 5 contributions
Charlotte
Apr 28, 2008 | Trip type: Business, Solo travel
0/1 found this review helpful

1) Staff are very unfriendly too focused on doing their jobs than being customer focused. 2) Housekeeping sucks--i stayed for 4 days and 2 of the 4 days the room was only half made up. its like they started to clean and make the bed and just stopped. 3) The hotel does not have laundry machines available or even snack... more

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Wyndham Raleigh Durham-Research Triangle Park Also Known As

Address: 4620 South Miami Boulevard, Durham, NC 27703-8428
Durham Hotels Wyndham Raleigh Durham-Research Triangle Park
3.0/5.0
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