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All 67 Durham hotels

Hilton Garden Inn Raleigh-Durham/Research Triangle Park

3.0 of 5 Hotel   |   4620 South Miami Blvd, Durham, NC 27703 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
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81%
Ranked #11 of 67 hotels in Durham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Bill M Lagrange
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192 people have reviewed this hotel

Traveler rating
    100
    56
    29
    6
    1
See reviews for
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104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Lagrange
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This is a very nice hotel at any price, but its also a great value! Definitely would stay again. Its convenient to RTP and major highways in the area. This is a hotel for any occasion, business or pleasure, with or without family.

Review collected in partnership with Hilton Garden Inn

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Sterling, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Everyone from check in, wait staff, housekeeping and management were amazing! I would recommend this hotel over any others in the area. Rooms were clean, beds were amazing. I highly recommend this hotel for the amazing quality and service.

Review collected in partnership with Hilton Garden Inn

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Alexandria, Virginia
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night passing through the RTP area. The hotel was nice and clean, staff was friendly, there were many places to eat and shopping within about five miles. I would prefer a lower floor the next time. I would stay here again.

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United States
1 review
3 of 5 stars Reviewed 1 week ago

I would have given this hotel an very good to excellent. However the mattresses are awful and no ventilation in bathrooms. Other than that, the place is excellent, reasonably price room service and hotel bar. Everything else was great and service was excellent.

Review collected in partnership with Hilton Garden Inn

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tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

We are glad that your stay was escellent for the most part and thank you for alerting us to the issues with your bed. We will be alerting our engineering team to look into this issue and will have it corrected as soon as possible. We know that if you try us again, you will be able to say the... More

Australia
Top Contributor
57 reviews 57 reviews
41 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

I usually like Hilton Garden Inn hotels. They are spacious and friendly, and usually in good condition. This none was no exception on these measures. Hotels are all about sleeping, though, so a bad bed cancels out everything else. Surprisingly, the bed here was bad. The King bed creaked and scraped even when you sat on it, and it sounded... More

Was this review helpful? Yes 1
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thanks for the review, the kind words regarding cleanliness and staff and letting us know about the issues with your bed. We have alerted our maintenance team and will be working to repair this issue. Please contact us if your travels bring you back to the area and we will insure a stay that exceeds your expectations. We look forward... More

Columbia, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Be care and make sure that you check your bank account during your stay because they over charged me for incidentals $472 worth and I just checked into the hotel. I had to argue with the manager for 20 minutes about getting my refund for the over chage of incidental fees. This should have never happened and could not be... More

Review collected in partnership with Hilton Garden Inn

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tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

I am sorry to hear about your experience. We were hoping that providing the assistance and guest services prior to check out remedied the issues regarding the check in and apologize for failing to meet your expectations. The rate charged was correct for your stay, we are sorry for the confusion you may have encountered and hope to see you... More

1 review
4 of 5 stars Reviewed 2 weeks ago

I wasn't planning on staying overnight but my workshop lasted longer than expected. It was very easy to book a room on short notice. Would definitely stay here again! Management and staff were great, loved my room! Breakfast was very good. Dennis the manager of the restaurant in the morning is amazing, kind and gracious!

Review collected in partnership with Hilton Garden Inn

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tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thanks for the great review. We are very lucky to have Dennis on our team. He embodies all that Hilton represents by spreading the light and warmth of hospitality. We consider customer service to be one of our most important pillars and folks like Dennis make it look easy. We appreciate the kind words and look forward to seeing you... More

Saint Paul, Minnesota
Top Contributor
62 reviews 62 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff is great. I am giving it five stars when comparing to other HGIs and Marriots etc...at a similar price point, not against hotels. That said, the staff were, without exception, helpful, friendly and responsive. Stayed here for 3 nights the rooms and halls were clean, the restaurant was not too cramped and there are plenty of sitting and lounging... More

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tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thanks for noticing our location, many outdoor patio areas and awesome staff. We are really proud of our staff and their dedication to customer service. We look forward to having you back soon. More

Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Visited this hotel for business, it was wonderful. The staff was very helpful and friendly. The rooms were very clean and had plenty of towels on hand. The entertainment was awesome and the crab cakes were perfect.

Was this review helpful? Yes
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

We are so glad to hear that you enjoyed our live music and weekly special. We have had some really great comments about the live entertainment and the great atmosphere on our patio. Several guests also mentioned the crabcake special. We will share these comments with our food and beverage staff. More

Roxboro, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

If you are looking for a clean place like home, stay here.. The staff treat you like family.. The room are clean and if you have kids they will enjoy their stay also. It is very inviting if you are a family oriented person.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Providing a clean, comfortable enivronment at a reasonable rate is our number one goal. We are so happy that you noticed. Thank you for the great review and we look forward to seeing you again soon. More

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Additional Information about Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Address: 4620 South Miami Blvd, Durham, NC 27703 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Raleigh-Durham/Research Triangle Park 3*
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Also Known As:
Durham Wyndham
Wyndham Durham

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Hotel Style
#7 Business Hotel in Durham #11 Family Hotel in Durham
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Raleigh-Durham/Research Triangle Park is conveniently located off Interstate 40 in Research Triangle Park, Durham, North Carolina, only a quick five minute drive from Raleigh Durham International Airport (RDU). The hotel is adjacent to Research Triangle Park, a global epicenter of Research & Development hosting Fortune 500 companies such as IBM, GlaxoSmithKline, Bayer CropScience, Syngenta, Avaya, Cisco & many others. We are minutes away from the Durham Bulls Athletic Park, the RBC Center- Home of The Carolina Hurricanes, The Durham Performing Arts Center, & the North Carolina State Fairgrounds. Our hotel is located within 15 minutes of Duke University, University of North Carolina at Chapel Hill & NC State University. Located 3.5 miles from the Raleigh Durham Airport, our hotel provides complimentary airport transportation plus transportation within a five mile radius of the hotel including Research Triangle Park & Streets at Southpoint Retail and Restaurant Complex. ... more   less 
Number of rooms
177

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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