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All 67 Durham hotels

Red Roof Inn Durham Duke University Medical Center

2.0 of 5 Hotel   |   1915 North Pointe Drive, Durham, NC 27705
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Red Roof Inn Durham Duke University Medical Center
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Ranked #27 of 67 Hotels in Durham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Crystal F
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94 reviews from our community

Traveler rating
    43
    21
    21
    4
    5
See reviews for
24
16
22
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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1 review
5 of 5 stars Reviewed 1 week ago NEW

The room was excellent!! very nice & clean and the room service lady that cleaned our room was great & very nice & very helpful. We had a great night..Everything you needed was close by and we didn't have to travel we could walk to where ever we wanted.

Was this review helpful? Yes
Plano, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Terrific hotel with wonderful updated rooms. Great value and a great location. Very friendly staff that takes good care of all guests. I will be back. If you are in the Durham area this is a great choice plus an awesome value for all you receive.

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Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Good afternoon Brendine, I appreciate your comments regarding your recent stay at the Durham - Duke University Medical Center Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all... More

Auckland Region, New Zealand
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't fault this hotel for the price. Great staff on reception. As usual the room was clean, large and comfy beds. The bathroom was a tad small...but sufficient. Good location just off the motorway. Would recommend :)

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Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Good afternoon Verity M, I appreciate your comments regarding your recent stay at the Durham - Duke University Medical Center Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to... More

Rocky Mount, Virginia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I really think the neighborhood is what makes this hotel have bad reviews. The room was clean, and in good shape. The wifi wasn't working and when we went to the front desk to inquire about this, nobody was there. They had a note stating they'd be back in a bit, gone to laundry mat. (This was after hours, and... More

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Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Good afternoon Teknoge3k, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Durham - Duke University Medical Center Red Roof. We deeply regret that your stay fell short of your expectations. Feedback from our guest is always welcome as we strive to continuously improve the quality of our... More

Oxford, Indiana
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Needing a stopover place to stay near Duke University, I picked this Red Roof Inn due to mostly good reviews. This appears to be an older property that has been somewhat renovated and redecorated. The room was moderately nice (for a Red Roof Inn) but the property, in general, was severely disappointing. Despite being a "smoke-free" property, our room reeked... More

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Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Good afternoon Boilermaker_91 Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Durham - Duke University Medical Center Red Roof. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We apologize for any inconvenience experienced during your stay at... More

Suffolk
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 13, 2014

The first thing I noticed when I entered the room was how fresh it smelled and clean it was. It was a pretty room with plenty of room for the two of us. The king size bed was really comfortable with four fluffy pillows. The picture and reception on the large flat screen tv was excellent. We are looking forward... More

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Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Good afternoon George P, I appreciate your comments regarding your recent stay at the Durham - Duke University Medical Center Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to... More

London, United Kingdom
Top Contributor
164 reviews 164 reviews
44 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed August 22, 2014

You get a different impression from some previous reviews (which, if we’re honest, don’t necessarily all look legit), but we were completely comfortable with the neighborhood, the room, and our stay as a whole. Check-in was cheerful and painless, the room was clean and quiet, and we got everything we needed from the experience.

Was this review helpful? Yes 1
Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Good afternoon HotelCalifornians, I appreciate your comments and photo from your recent stay at the Durham - Duke University Medical Center Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement... More

Drexel Hill, Pennsylvania
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 18, 2014 via mobile

Firm believer people are quick to write a negative reviews but when your stay is positive it is often forgotten. We stayed this past weekend - first time traveling with our dog. The room was clean and offered a convenient dog area. No additional fees to bring your pup. Good location convenient to Krogers, Texas Roadhouse, McDonald's, IHOP and even... More

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Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Good morning Carolyn H. I appreciate your comments regarding your recent stay at our "pet friendly" Durham - Duke University Medical Center Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an... More

Raleigh, North Carolina
1 review
2 of 5 stars Reviewed August 17, 2014 via mobile

I said I was going to do this review regardless of when even if it was a month later. Things we found during a week's stay at this hotel while we were visiting family. The rooms were clean with limited amenties. Car's left in the parking lot that looked like they were abandoned. Certain front staff were pleasant. I was... More

Was this review helpful? Yes
Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Good evening Beelive, Thank you so much for choosing to stay with us. We appreciate you taking out the time to give us valuable feedback on your recent stay at our location. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. Thank you for pointing out some customer service issues you experienced and... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

At half the price of upscale hotel s. I'll trade a comforter for comfort any day and save fifty dollars. Just a short walk to McDonald's. There is easy access to the Interstate and all kinds of food and shopping.

Was this review helpful? Yes 2
Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review

Good evening Richard C, Thank you so much for choosing to stay with us. We appreciate you taking out the time to give us valuable feedback on your recent stay at our location. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our... More

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Additional Information about Red Roof Inn Durham Duke University Medical Center

Address: 1915 North Pointe Drive, Durham, NC 27705
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Durham Duke University Medical Center 2*
Number of rooms: 120
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Also Known As:
Red Roof Inn Durham Duke University Medical Hotel Durham
Durham Red Roof Inn

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