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Millennium Hotel Durham

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2800 Campus Walk Avenue, Durham, NC 27705-4479
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Millennium Hotel Durham
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Millennium Hotel Durham
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562 Reviews from our TripAdvisor Community

Traveler rating
    147
    136
    110
    99
    70
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165
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
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  • German first
  • Any
English first
  • All months
    (562)
  • Mar-May only
    (166)
  • Jun-Aug only
    (154)
  • Sep-Nov only
    (149)
  • Dec-Feb only
    (93)
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Jerusalem, Israel
4 of 5 stars Reviewed 4 days ago NEW

the people at the front desk were very helpful and went out of their way to accommodate me. the shuttle drivers took me wherever they were allowed to, and one of them, Teddy, was especially helpful and even waited for me when I went into a store for only a few minutes. The hotel itself is just like any other... More 

Was this review helpful? Yes
Durham, North Carolina
1 review
4 of 5 stars Reviewed 5 days ago NEW

We did have a couple of issues and the staff immediately took care of us. Later on the manager John made us feel so comfortable (making complaints can be awkward) by accommodating our requests. Thank you to the staff and their excellent service. This can make all the difference.

Was this review helpful? Yes
Sewanee, Tennessee
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

I hadn't used Priceline to bid for a hotel in quite some time, and this experience reminded me why I don't like it anymore. They are far too generous with their star ratings. Priceline gave this hotel a 3-star rating, but it definitely deserved only 2. The lobby is quite charming and left me feeling optimistic about the hotel room,... More 

Was this review helpful? Yes
Brooklyn, New York
1 review
5 of 5 stars Reviewed 1 week ago

I had a wonderful stay , I will always stay at this hotel . The workers there was very helpful . Needed help and the worker Markco Parham was very much helpful as a employee . Millennium is a beautiful hotel . This would be my second stay . 2015

Was this review helpful? Yes
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Mary C, As a repeat guest your feedback on you stay is of the utmost importance to us. I will be certain to pass along your positive comments to Markco and the rest of the staff for all of their outstanding service. We look forward to having the opportunity to serve you again in the near future. Regards, David More 

Bailey, North Carolina
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago via mobile

My brother-in-law, his girlfriend, my husband, and I shared a room here for two nights b/c we have a loved one in the hospital. We had two double beds, which were much more comfortable than the couches at the hospital. The lobby is very nice but dated as is the ready of the hotel. The hotel needs a major facelift,... More 

Was this review helpful? Yes
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Carrie M, I am pleased to hear you were able to take advantage of our special rate for families visiting loved ones at Duke Hospital. Hopefully your next visit to Durham will be under much more pleasant circumstances. Regards, David More 

1 review
1 of 5 stars Reviewed 1 week ago

Priceline considers this a 3 star hotel. Do not stay here for the price. I paid $75 a night through priceline (a rip off) before I read the reviews. After reading the reviews I wanted to cancel my trip but with priceline they felt this was a 3 star hotel and stood behind it. I decided to give it a... More 

Was this review helpful? Yes
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear F K, I am pleased to hear your positive rating in regard to the service provided to you by the hotel staff. The hotels close proximity to Duke is certainly a plus for those visiting the University or the hospital. Of course it is disappointing to to hear we did not meet all of your expectations and hope we... More 

Fort Myers Beach, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Beautiful inside and out in all common areas. Rooms could be a bit cleaner and updated some. Beds were comfortable. Staff very nice and helpful. Marco Parham, in maintenance, was very helpful and kind. Recommendations for hotel: fix outlets so plugs can stay in. Get stronger internet, and don't charge for internet! Nobody charges for internet anymore! Have tables where... More 

Was this review helpful? Yes
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear 850jen, Thank you for taking your time to comment on your recent stay with us. I am always pleased to hear the great reviews on the service provided by our staff and I will make certain your positive comments are specifically passed on to Marco. Part of the scope of our 2015 refurbishment does included replacement of all electrical... More 

Ponte Vedra Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for 2 nights as our son and daughter-in-law were having tests at Duke and were staying at the Millennium . We were hesitant to stay because of poor reviews; however, we were pleasantly surprised. The staff was friendly, helpful, and professional. The room was spacious and adequate. So what if you have to pay for... More 

Was this review helpful? Yes 1
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Dottie821, I sincerely appreciate your taking the time to pass along your most positive comments on your recent stay with us. I am very proud of our entire staff and know how much they enjoy striving to provide the finest service to all guests. I hope all went well with your son and daughter in-law’s tests at Duke. Regards,... More 

Punta Cana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We held an event for 230 people for two days and the staff was amazing the entire time. The manager John Sorrell made sure we had everything we needed. He made sure our VIP guests were indeed treated like VIPs. Monique in sales was flexible and accommodated our needs for our event. Teddy was so generous helping guests load/unload and... More 

Was this review helpful? Yes
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear ncrockstar, It is always a pleasure serving large groups such as yours and we look forward to your return. I sincerely appreciate your taking the time to remember and specifically mention so many of our staff individually by name (John, Monique, Teddy and Reggie) and I will make certain your kind words are forwarded on to them. Regards, David More 

Casper, Wyoming
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Having attended a meeting here several years ago, we were looking forward to our stay during a quick trip back to the area. We arrived late on Friday evening and we were too tired to go out to a restaurant after a full day of travel. The restaurant on site, Bel Gusto, was closed but we were assured by hotel... More 

Was this review helpful? Yes
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Debra E, Thank you taking the time to comment on your recent stay with us. It is good to hear your positive comments on both the service you received from our bartender and on the quality of food. The problems you experience with the poor housekeeping are not up to our typical standards and obviously the housekeeper who serviced... More 

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