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Millennium Hotel Durham

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2800 Campus Walk Avenue, Durham, NC 27705-4479
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Millennium Hotel Durham
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Millennium Hotel Durham
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541 reviews from our community

Traveler rating
    144
    129
    107
    94
    67
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Asheville, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you are looking for professional , caring , sincere, staff this is the best hotel, for you. Starting from the beginning ( try to arrive or leave on a Sunday ) Peter Antonelli greeted us at the door multitasking is something he has mastered, transporting our luggage, my spouse's hi tech medical equipment , holding the door, setting up... More 

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Arlington, Virginia
Contributor
18 reviews 18 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was fine, it was in a great location for my college reunion. The shuttle service was very useful getting us to events (although the shuttle drivers were hit or miss. One of us took us on a VERY long detour to our destination 3 blocks away when we were the only ones in the shuttle, and another was... More 

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Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a nice hotel with very large rooms. The bathroom left a lot to be desired, though. It had a very "old school" shower head and the curtain bar wasn't rounded like you see now in most hotels. The single handle on the sink faucet was also pretty darn tight (it was hard to pull out/in to start/stop water... More 

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Melbourne
Top Contributor
56 reviews 56 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 28, 2015

Stayed here for two weeks for work. The hotel was nice enough but is showing age. Some areas had noticeable mouldy/musty smells but the room I was in was nice and clean. The staff were really good and helpful - special thanks to the staff in the varsity bar who helped me to obtain the full set of state quarters.... More 

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David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Diver71au, Thank you for taking the time to comment on your recent stay with us. I am very proud of our staff’s service and I will make sure your positive comments in this most important area are shared with them. We did identify and replace a faulty hot water heater mixing valve and I am truly sorry to hear... More 

Lexington, Virginia
1 review
3 of 5 stars Reviewed March 13, 2015

In cooperation with the Veterans Hospital in Durham, NC, my husband and I stayed here the night before his heart surgery. The room was average (some lights didn't work and the hardware on the dresser was broken). Security entrances need attention as well since exterior doors did not close properly when coming and going. The complimentary shuttle to the hospital... More 

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David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Colleen P, It is always rewarding to hear all of the positive comments on the service provided by our staff and I will be sure to pass on your Kudo’s specifically to Sahra, Auxie and Teddy. Obviously our typical standards were not being followed in your guestroom and I will personally discuss the deficiencies you mentioned with my Executive... More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2015

I completely blundered my VP's hotel reservation and noticed my error once he arrived in Durham. I called the front desk to change his reservation and talked with Jamie, who was fabulous. She fixed the entire blunder and helped my VP with his arrangements. Thank you Jamie.

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David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Maurita B, I sincerely appreciate your taking the time to comment on your stay us. I was glad to Jamie was able to assist you with your reservation needs and I will be sure to pass on your positive comments on her service to her. We look forward to serving you again in the near future. Sincerely, David T. More 

Winston Salem, North Carolina
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 6, 2015

From check in to check out, this hotel was a real disappointment. They couldnt find my reservations (3 rooms) and we were paying full price. The rooms were falling aprt and the sinks were so low to the floor a 4 year old could step into the sink! Wall paper was falling off the walla nd torn, I found an... More 

Was this review helpful? Yes 1
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Wendy K, Obviously your stay with us was not a pleasant one and for this I apologize. It is certainly not ever pleasant to hear from an unsatisfied guest but I sincerely appreciate your frank remarks as they will assist us in improving our operation for all guests in the future. I can assure you the problems you experienced... More 

New Bern, North Carolina
1 review
1 of 5 stars Reviewed March 3, 2015

The lobby and restaurants look clean but it ends there. The rooms are clean but beds are old & uncomfortable. Doors to the outside were open for anyone to come in. wi fi in room is $6 a night, no breakfast buffet. We stayed because the VA put us up for the night. VA paid for my husband to have... More 

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David T, General Manager at Millennium Hotel Durham, responded to this review

Dear heather h, I sincerely appreciate your taking the time to comment on your stay with us and your positive comments on the cleanliness of the hotel and the quality of the food in the restaurant. For the convenience of our guests all entrance doors are open during the day and require a guest key card to gain entrance in... More 

1 review
4 of 5 stars Reviewed February 28, 2015

Two ladies who worked the front desk, Octavia and Judy, went above and beyond to accommodate me and make my stay more pleasant. My room upon checking did not smell very clean. After my initial complaint, the front desk staff were so courteous and professional. The hotel needs renovation badly. It's seen better days.

Was this review helpful? Yes
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Travelcde, I want to thank you for taking the time to recognize Octavia and Judy on the positive hospitality and service they provided during your stay. I am pleased to say we are completing plans for a full renovation of our guestrooms and corridors in 2015. We look forward to having an opportunity to serve you again in the... More 

New York City, New York
1 review
5 of 5 stars Reviewed February 28, 2015

My brother and I traveled to Durham on a family emergency and stayed at the Millennium Hotel in Durham, NC. The hotel and staff were great! The rooms were very clean, the beds were comfortable and the staff was efficient & very pleasant. Whenever we required assistance, we were provided with immediate attention, and I especially commend the hotel's managers... More 

Was this review helpful? Yes
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Kat B, I am sorry to hear your visit to Durham was due to a family emergency and not under more pleasant circumstances. I am very proud of the entire staff here at the hotel and particularly John, Judy, Teddy, Isaiah and Thomas and will make sure your most positive comments on the hospitality and service you received from... More 

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