A three day stay was perfect. Staff hospitable, rooms clean and comfy. I was to leave at 3am but whoever was supposed to wake me up forgot to call my room. If my friend hadn't called me i could probably have missed my flight. Do not take taxis recommended by the staff. Take the hotel van, its cheaper and the... More

I received GREAT service that accomdated my needs during my hotel stay . The staff was very personable and warm. It made a big difference when you are away from home. i would like to especially like to THANK Ms. Judy Parker......she is the very BEST. She was very Knowledgeable, Professional and most of all very Personable.I was always greeted... More

Great staff, eager to accomodate needs, very comfortable beds, clean, LOVE shuttle service - our driver Teddy Terezis was nicest, most pleasant, professional ever met. He offered encouraging words and words of wisdom, very uplifting to be around, very knowlegable. Shuttle convenient and had superior service. Only bad thing is no cell phone signal in the rooms, can go to... More

Arrived at 5:00pm on a Sunday evening and waited in line almost 20 minutes to check in. I was pleased to learn that I had gotten the upgrade I agreed to pay for if available, but quickly realized that elevator was out of order and I had to carry luggage up to 4th floor. Part of the upgrade included free,... More

I ONLY went to this hotel off of the reccommendation of "closeness" to Duke University where my 13 year old daughter was being recognized in the Duke TIP program; which I now know was the ONLY 'perk'. We walked into the lobby which was pretty nice, only to wait in a line for about 15 minutes. I understood this because... More

Ratechia at the front desk got us into a room within 5 mins of us arrving and we were 30 mins early before our check in time! After a long ride from NJ and driving all night we were greeted by her with a glowing smile and had fun joking around. She is definatly cut out to be in the... More

i have medical appts. at duke hospital and this is a great place to stay. Ratechia at the front desk is wonderful and always makes our stay enjoyable More

Friendly people, especially Bell Captain Teddy Terezis. Everyone was courteous and rushed to hold doors for me. Clean, quiet, and comfortable. I felt pampered! More

I like to think I'm easy going and can can put up with an old, out dated room, with big stains on the carpet and cracks in the ceiling, at least for one or two nights, but when I am completely unable to communicate with the outside world via cell phone, my own wireless connection, or even the hotel's wireless... More