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Millennium Hotel Durham

3.0 of 5 2800 Campus Walk Avenue, Durham, NC 27705-4479
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Millennium Hotel Durham
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Millennium Hotel Durham
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522 reviews from our community

Traveler rating
    140
    124
    102
    91
    65
See reviews for
150
58
62
168
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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    (522)
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    (147)
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1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful property. Thanks Ike Thomas and Judy. Everything was great except for the banging that went on for an hour this morning above the room. Also notify guests that there is a $6 charge for the van service.

Was this review helpful? Yes
Guatemala City, Guatemala, Guatemala
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Starting with the good: Nice location / area, somewhat quiet / some of the staff nice. Not-so-good aspects: Very very dated.. Internet functioned half of the time and it was difficult. Food (room service and breakfast restaurant) not so great.. Service and quality of the food. The rooms are ok but could definitely use upgrading. Service was just ok.. Hotel... More 

Was this review helpful? Yes
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Roukiat, Dear Roukiat, I sincerely appreciate your taking your time to critique your recent stay with us. While it is certainly never pleasant to hear we did not meet the expectations of any guest, I do want to assure you that we take your feedback very seriously. Your comments have been reviewed at great length with the entire management... More 

Hickory, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed here out of necessity, it looked like a decent hotel from the outside but as soon as I walked up to the main entrance I had a feeling- the front door, not handi-capable, were cloudy and unclean. The carpets in the main areas and halls were outdated and filthy, the lounge and dining area was really old and... More 

Was this review helpful? Yes 1
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Angela C, Thank you for taking the time to share your comments and perspective on the hotel and the staff. I am very proud of the entire team and will ensure your positive comments on their hospitality and service are passed on to them. We are currently in the process of constructing the model room which will be the... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Millenium for an interview back in September (yes it took me awhile to review) but I just wanted to thank Jamie from the front desk who was so nice and accomodating during my stay. It was my first time in Durham and was actually heading back home the next day. Jamie was amazing and setup a car... More 

Was this review helpful? Yes
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Grace P, I hope your relocation goes smoothly and I am confident you will find Durham and the greater Triangle Area has a lot to offer visitors and residents. To this regard, Jamie and the Front office staff have a lot of knowledge that they are always willing to share to assist new comers into the area. We look... More 

Wilmington, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Thanks to all of the staff at the Millennium our trip was a very pleasant experience. Thanks to the lovely woman who checked us in to Teddy who carried out bags out to the car everything was easy. I will be returning soon for a five day stay and I am looking forward to it. The bed was so comfortable,... More 

Was this review helpful? Yes 1
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Maria M, I sincerely appreciate all of the positive comments that you expressed regarding the staff, service and our facility. I agree Teddy’s hospitality and the service that he provides to all of our guests is nothing short of outstanding and he is truly a valuable asset to our team. We look forward to serving you on your upcoming... More 

Colombo, Sri Lanka
Top Contributor
54 reviews 54 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was clean, big and comfortable. The Internet did not work in the room and they pushed the problem to Monday ( we were there on Friday night!) when the technican could solve the problem. To access the Internet, we had to go out into the lobby.

Was this review helpful? Yes
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear mpsm, Thank you for the positive comments on the housekeeping and oversized guestrooms that you experienced. I am very sorry to learn you were unable to access our internet service and I do understand how frustrating this must have been. While I it does not change the experience you had, I do want you to know the problem which... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Was attending my first Duke game at Cameron which is literally less than 2 miles from the hotel. When we asked the front desk "staff" the best way to get to the arenature the answer was 'I don't know". When we inquired about the public transportation avaulable- again the answer was "I don't know". Seemed very odd considering the proximity.... More 

Was this review helpful? Yes 1
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Peter R, I was terribly sorry hear about the poor service you received from our staff during you stay. I sincerely appreciate your frank remarks as they enable me to take immediate action to improve upon the service we provide to all guests in the future. I do want to assure you your experience is not at all indicative... More 

Roanoke, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 26, 2014

The first room we were given had not been cleaned; the second was not much better. The decor was shop worn, fixtures rusty, and shower water uneven in temperature. To its credit: we were given a medical rate, it is close to Duke hospital, the restaurant was very good. On our return trip to Durham we choose to stay elsewhere.

Was this review helpful? Yes 1
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear 999ssd, I was very pleased to hear you were able to take advantage of the special medical rate which we offer specifically to patients and their families who are visiting the local hospitals and clinics. I will pass along your positive comments on your restaurant experience to our Food & Beverage Director, Executive Chef and their team. We are... More 

Greenville, North Carolina
1 review
5 of 5 stars Reviewed December 24, 2014

I spent 5 weeks at this hotel with my family. My father is a veteran and had to receive radiation. The front desk staff, housekeepers,and shuttle drivers were so kind to us! They always made sure that me and my family was comfortable.We stayed at another hotel before this one and the service didn't compare.

Was this review helpful? Yes
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Ann C, As a long term, 5 week length stay guest you and your family are in a perfect position to thoroughly evaluate the service our staff provides. I can assure you I will pass along all of your positive comments to the entire team and we look forward to having the opportunity to serve you and your family... More 

Fayetteville
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed December 16, 2014 via mobile

Hotel seemed to be fancy until you entered the rooms. They were the same as the cheaper hotels. Nice bar/restraunt/lounge area but not impressed with breakfast menu. Definitely not worth it if you have children. Would stay again though.

Was this review helpful? Yes
David T, General Manager at Millennium Hotel Durham, responded to this review

Dear Kdiane21188, Thank you for your positive feedback on our food & beverage facilities and I am sorry to hear our breakfast menu did not provide the selections you may have preferred. I am pleased to say that we are currently in the process of constructing a model room in preparations for our refurbishment project this year. I look forward... More 

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Additional Information about Millennium Hotel Durham

Address: 2800 Campus Walk Avenue, Durham, NC 27705-4479
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Millennium Hotel Durham 3*
Number of rooms: 313
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Also Known As:
Durham Millennium Hotel

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