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Holiday Inn Express & Suites Research Triangle Park

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4912 South Miami Blvd, Durham, NC 27703
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Holiday Inn Express & Suites Research Triangle Park
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56 Reviews from our TripAdvisor Community

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Charleston, SC
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the Holiday Inn Express for an overnight visit to UNC. The hotel was close tot he Interstate and had easy access. The lobby was under construction with large pieces of ceiling missing. We checked into our room at 8pm and found the heater on full blast with the temperature near 90 degrees. We quickly turned on the... More 

Helpful?
Thank Shuleran
E C, Manager at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Shuleran, Thank you for taking the time to share your recent experience at our hotel. We regret that the guest before you turned up the thermostat upon their exit, and that it had not heated up enough yet for our housekeeping to notice when they cleaned your room. In the future, please alert the front desk right away as... More 

Durham, Canada
Level Contributor
228 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
3 of 5 stars Reviewed December 28, 2015

Another decent stay at the Holiday Inn Express. The rooms are very spacious and functional. Service at the hotel is very good and the staff do every thing they can to make the stay comfortable. The included breakfast bar is pretty good and definitely a benefit over some of the other local hotels. Internet speed, both wired and wireless is... More 

Helpful?
Thank chickandbeast
SE Michigan
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 23, 2015

The greatest thing about this hotel is its staff. Everyone is working really hard on making sure your stay is as pleasant as it gets. Many thanks to Joyce, Calvin, Tamika and others whose names I didn't catch. Breakfast guy came in an hour earlier on Sunday to accommodate our team's schedule. Rooms are pretty much of standard size but... More 

Helpful?
Thank Netwizrd
E C, Ecommerce at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Netwized, Thank you for your great review of your recent stay with us. We were more then happy to accommodate your team for breakfast on Sunday, because we know how important it is to get a good meal before a competition! I am sorry that the arrangement of the TV and desk along the same wall did not allow... More 

Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 26, 2015

Room was clean and comfortable. Breakfast was good. With "suite" as part of the title I was expecting at least a pull out couch. I booked 2 rooms for our family. I had my youngest son (14) in a room with us and thought we'd be able to make the couch work but it's a loveseat and not able to... More 

Helpful?
Thank Baynaked
E C, eCommerce Marketing Manager at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear jeanne d, Thank you for your review of our hotel. I am glad you found our hotel clean and that our breakfast was delicious. I am sorry to hear that you expected a pull out couch. Our suites do provide larger seating for our guests, but they also feature a fridge, sink, and microwave (Our standard rooms just include... More 

Mechelen, Belgium
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 17, 2015

Although the location is good on the Miami Blvd. if you are driving, I will not return here. The room was spacious and cozy and the bed was very soft and comfy, the bathroom adequate yet all a bit outdated. The biggest dissappointment though is the (included) breakfast, as it is the worst I've seen in any hotel on a... More 

Helpful?
Thank matthewlive
E C, Ecommerce Marketing Manager at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Matthewlive, Thank you for taking the time to review our hotel. We are glad that you found the room cozy and that the bed was very comfortable. We regret to hear that our breakfast did not meet your expectations, as we try to offer a large variety of items for people to have at breakfast to cater to different... More 

Santo Domingo, Dominican Republic
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 30, 2015 via mobile

I'm an IHG Gold Member and I spend a third of my nights in hotels and my recommendation is to avoid this location. First, it's practically impossible to get into the parking lot without making a U-turn. The front desk receptionists as a whole are uninformed and generally unhelpful. The beds are uncomfortable and the hallways, and laundry room smell... More 

Helpful?
Thank Worrycrossroads
E C, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Worrycrossroads, Thank you for taking the time to share feedback. We apologize that your stay fell short of your expectations and will discuss your comments with our staff to ensure the great service our guests have come to expect at our hotel. If you would like to discuss further, feel free to reach out to Krystal Powell at our... More 

Memphis, Tennessee
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 20, 2015 via mobile

We stayed at this location of Holiday Inn Express on August 15th on our way back to college. The room was a king size but we thought we had booked a double bed room. The attendant provided us a roll away bed at NO CHARGE! The room was really nice and comfortable and the hotel was in a good location.... More 

Helpful?
Thank Creechcr8v
E C, Above Property Response at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Creechcr8v, Thank you for taking the time to leave a review! It's great to hear you found our location to be excellent and the guest rooms to be comfortable.We look forward to your next stay! Mercedes McGinthy Sales & Marketing Department Daly Seven Inc. More 

Delray Beach, Florida
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 7, 2015

This was close to highways and sights. The room was large, with a sofa and coffee table to relax in when needed. It was clean, comfortable with a very nice choice of breakfast items. The front desk people were more than helpful.

Helpful?
Thank rickis
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear rickis, Thank you for taking the time to write a review! I'm glad our location was perfect for your needs and you had a great stay. Our team is grateful for your 5-star ratings across the board and looks forward to your next visit! Thanks again for your praise. David Amick eCommerce Manager Daly Seven, Inc More 

Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 1, 2015 via mobile

At the last minute we decided to stop off in Durham on our way home. The deciding factor for this hotel was the significantly lower price. We were very pleased with all aspects of our stay. The room seemed very spacious and clean. The gentlemen at the front desk was very pleasant and efficient. And we were extremely pleased with... More 

Helpful?
Thank Mort48
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Mort48, Thank you for taking the time to leave a review! I'm pleased you had a great stay and plan to return during future visits to our area. We are grateful for your 5-star rating and praise for our staff! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

Roanoke, Virginia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 26, 2015 via mobile

I have stayed at many holiday inns. This one was nice clean and close to the airport. The room was comfortable for my family and myself. The only complaint I would have is that we had to wait about 20 minutes to check in because there was no one at the main desk. I called the hotel on my cell... More 

Helpful?
Thank Kirk J
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Kirk J, We appreciate you taking the time to leave a review; it's good to hear you had a comfortable, clean stay! I do apologize, however, for the inconvenience at check-in and will pass your comments onto our GM to follow up with our staff and ensure we provide the prompt, friendly service we aim to provide. Otherwise, thank... More 

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