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All 67 Durham hotels

Holiday Inn Express & Suites Research Triangle Park

2.5 of 5 Hotel   |   4912 South Miami Blvd, Durham, NC 27703
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Ranked #43 of 67 hotels in Durham
A recent review
4 of 5 stars Reviewed July 13, 2014
Daddie-Ohh Mansfield, Texas
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33 people have reviewed this hotel

Traveler rating
    6
    16
    5
    4
    2
See reviews for
5
3
6
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Mansfield, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 13, 2014

Good location for the Research Triangle Park area; close to the airport and close to I40. The hotel is about what would be expected with a Holiday Inn Express. My room was clean and seemed roomy but the carpet was dirty (as evidenced by the bottoms of my socks). The breakfast was nice and the attendant worked hard to keep... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Daddie-Ohh, We appreciate you leaving a review and are glad you enjoyed your visit! Our housekeeping team will discuss your comments to ensure we provide as clean an environment as we can; otherwise, we're thankful for your high ratings and hope to see you the next time you're in the RTP area. Thanks again for your comments! David Amick... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 15, 2014

Nice location to RTP, but waking up to ants in the bed as well as on the desk were enough for me to never stay here again. I am a gold soon to be platinum IHG traveler, and this was one of the bottom 5 hotels in the chain I have stayed at. The tub drains were clogged so my... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Steve k, Thank you for reviewing our Holiday Inn Express & Suites. Providing a clean environment is one of our priorities, so we appreciate you bringing this matter to our attention. We apologize for the issue with your shower and after investigating discovered a shampoo cap caused drainage issues, which we have since fixed. In regards to the ants,... More

Raleigh, North Carolina
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 28, 2014

Clean room, very roomy for me, husband and 6 yr old. Only drawback was no pool. Breakfast great. Convenient location to where we needed to be. We always stay at holiday inn express and this one was just as good. Thanks!

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear arwensmom, Thanks for reviewing your stay and your loyalty to Holiday Inn Express! I'm very pleased to read you had a clean, comfortable visit and that our location worked well for your needs. We look forward to seeing you the next time you're in the Durham/RTP area! Thank you again for your comments. David Amick eCommerce Manager Daly Seven,... More

Anytown, USA
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
250 helpful votes 250 helpful votes
4 of 5 stars Reviewed January 12, 2014

Stayed at this location recently during a trip. The king bed room on the first floor was great: had a fridge and microwave with a feeling of a “suite.” I especially liked the 13 foot ceiling in the room, rather unusual for hotels, which gave a great sense of space to the room. Other amenities – comp breakfast, gym, and... More

Was this review helpful? Yes 4
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear M B, Thank you for taking the time to review your recent visit - I'm happy to read you had a great stay and enjoyed the spaciousness of our guest rooms, as well as the other amenities we offer. We are grateful for your high ratings across the board and look forward to seeing you the next time you're... More

Laurinburg, North Carolina
1 review
1 of 5 stars Reviewed November 25, 2013

I generally enjoy staying at this hotel every time I travel to Durham. However, this was the worst stay at this hotel and will more than likely be my last time staying. This was the first time I used my reward points. I booked a king size non-smoking room $70 with 5000 points used. I just knew this would be... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear L2Johnson, We appreciate you staying with us on several occasions in the past and are so sorry your most recent experience fell short of your expectations. If you would like to reach out to me at the number below, I would be happy to discuss your stay further to help make this right. We deeply apologize for the inconvenience... More

Charlotte
1 review
2 of 5 stars Reviewed November 9, 2013

Our hotel room reeked of cigarette smoke. There were efforts to mask it. A window was left open and we noticed an air purifier outside of the door. Not sure why a hotel would put customers who don't smoke on a floor where smoking is obviously allowed. We did not get a good night's sleep because of the smoke smell.... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear H G, As a fellow non-smoker I understand your concerns and apologize that your stay fell short of your expectations. Providing a clean stay for all of our guests is a priority and our team will discuss your feedback in order to better do so in the future. In the meantime, we are happy to accommodate our non-smoking guests... More

Coopersburg, Pennsylvania
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 27, 2013

While staying in the Raleigh-Durham area for just one evening we basically only needed a place to sleep as we would leaving early the next day. I chose this Holiday Inn Express based on their reasonable cost compared to other hotels in the area (including another Holiday Inn Express) We were not disappointed. Our room was clean and their breakfast... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear GTPM, We appreciate you leaving a review of your stay at our hotel. I'm happy to read you had a clean, comfortable stay and enjoyed our complimentary breakfast. Thanks so much for your recommendation and we look forward to seeing you the next time you're in the area! David Amick eCommerce Manager Daly Seven, Inc More

Charleston
Top Contributor
182 reviews 182 reviews
133 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed October 1, 2013

We weren't recognized as Platinum members or given an upgrade on our arrival, but our room was quite sufficient for our stay. We had a king bed, flat screen TV, a desk, & a small couch in our room as well as a small bar area. We came too late for the manager reception & never saw any cookies by... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear muchfuntravelin, Thanks for taking the time to share feedback regarding your stay with us. Our IHG Rewards members are very important to us and we apologize that you weren't recognized upon check-in - our team will discuss your review in order to make sure we do so in the future! Otherwise, I'm glad you enjoyed your guest room and... More

Ottawa
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 4, 2013

This hotel is right next to my workplace in RTP. It's small with no dinner restaurant and breakfast is nothing to write home about, but the staff work very hard to make you feel welcome and comfortable. They offer a van service that has dropped me off at bars and restaurants and then picked me up, as long as it... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear DaveJMurphy, Thank you for reviewing our Holiday Inn Express & Suites, and we're delighted to hear that you find our guest service to be excellent, as well as that you've taken advantage of our local shuttle. I'm also happy that you feel you receive good value for your money and have a high quality of sleep. Thanks again for... More

Portland, Oregon
Top Contributor
131 reviews 131 reviews
119 hotel reviews
81 helpful votes 81 helpful votes
1 of 5 stars Reviewed September 2, 2013

This hotel was cookie cutter as Holiday Inn's go, except for the service. The maid left an incredibly rude note on my dresser and then the General Manager did nothing to really fix the situation, and barely apologized. Really makes me think IHG being my hotel rewards system of choice, I've never had this odd of a situation happen and... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear wandersmuch, We appreciate you taking the time to share feedback regarding your stay at our hotel, and deeply apologize that we did not handle this issue to your satisfaction. Please don't hesitate to give me a call at the number below and I will be happy to discuss your visit further - providing excellent service is of course one... More

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Additional Information about Holiday Inn Express & Suites Research Triangle Park

Address: 4912 South Miami Blvd, Durham, NC 27703
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Research Triangle Park 2.5*
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Also Known As:
Holiday Inn Express & Suites Research Triangle Park Hotel Durham
Holiday Inn Express And Suites Research Triangle Park
Holiday Inn Durham
Durham Holiday Inn

23 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites is located at Research Triangle Park, minutes from RDU, the Raleigh Durham International Airport. As a service to our guests, we offer free Park, Stay and Go. We jump start your day with our Express Start breakfast bar. Businesses near the hotel are IBM, Adaptec, Nortel, Cree, Cisco Systems, MCI, Verizon, BASF, EPA, Quintiles, GSK, Bayer, The Solution Center, Harris, Cardinal Health, Burts Bees, Eastman Kodak, Syngenta, Underwriters Labs and Qualix. We offer free wireless and wired HSI access and shuttle service to and from Raleigh Durham Airport. Shuttle hours are from 4 AM to midnight. Invigorate yourself in our well equipped fitness center. Whether you are traveling for business or pleasure, the Holiday Inn Express Hotel & Suites RTP has what it takes to make your trip successful. During your stay with us, you can check out some of our attractions, such as the Museum of Science, Duke Chapel, Amercian Tobacco Campus, Durham Performing Art Center, Streets of Southpoint Mall, Prime Outlets Mall at Morrisville, NCCU, Duke University and UNC at Chapel Hill, or even attend a Durham Bulls baseball game. Come and enjoy our Southern hospitality at the Holiday Inn Express Hotel & Suites at RTP. *Credit card used for on-line purchase must be presented at check in for possible incidentals and amenities. ... more   less 
Number of rooms
81

Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Research Triangle Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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