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Holiday Inn Express & Suites Research Triangle Park

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4912 South Miami Blvd, Durham, NC 27703
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Holiday Inn Express & Suites Research Triangle Park
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Holiday Inn Express & Suites Research Triangle Park
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46 reviews from our community

Traveler rating
    11
    22
    5
    5
    3
See reviews for
6
7
6
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Roanoke, Virginia
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at many holiday inns. This one was nice clean and close to the airport. The room was comfortable for my family and myself. The only complaint I would have is that we had to wait about 20 minutes to check in because there was no one at the main desk. I called the hotel on my cell... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Kirk J, We appreciate you taking the time to leave a review; it's good to hear you had a comfortable, clean stay! I do apologize, however, for the inconvenience at check-in and will pass your comments onto our GM to follow up with our staff and ensure we provide the prompt, friendly service we aim to provide. Otherwise, thank... More 

Ontario
Top Contributor
61 reviews 61 reviews
27 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very conveniently located for RTP business and the airport (5 mins). A little tired looking, both in overall building décor and the rooms. Very clean. Quick and friendly checkin. The room is comfortable and has everything you need for a good stay, fridge, microwave, coffee, etc. Pretty good light breakfast included in the morning - eggs, sausage, toast, coffee, cereal,... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear chickandbeast, Thank you for taking the time to write a review! We're happy you had a good stay and found our staff so accommodating. We also appreciate your feedback regarding our look and will pass it onto our team to discuss further. Otherwise, thanks again for your comments and we look forward to serving your future needs in Raleigh-Durham!... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 30, 2015

My mother and I actually came to this hotel under special circumstances. We were under extreme duress because of issues at home, and we showed up at about 1:30 in the morning with a very small dog. We were checked right in and given a room on a top floor. The staff of this hotel - especially Yolanda - went... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear wolfie303, Thank you for your review - we're glad our staff was able to accommodate all of your needs and hope that your mother is feeling better now! We really appreciate your kind words and 5-star ratings and look forward to serving any of your needs in the future. Thanks again for your praise! David Amick eCommerce Manager Daly... More 

Austin
Top Contributor
58 reviews 58 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 16, 2015

I've stayed here a few times over the years and it is consistently clean, comfortable, and the staff are friendly and helpful. It's low cost and near several businesses in the Triangle. Decent breakfast and near several restaurant options (Mez). I like the predictability and convenience. No pool. Limited gym. Cookies in the evening and sometimes an evening reception with... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Baruckj, Thank you for reviewing our Holiday Inn Express & Suites! We appreciate you staying with us several times over the past few years and are glad you always have a clean, comfortable time. Thanks again for your comments and we look forward to your next visit! David Amick eCommerce Manager Daly Seven, Inc More 

Corona, California
Top Contributor
130 reviews 130 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 6, 2015

Stayed a couple of nights here in early February 2015. The staff was great and friendly. Landed at the airport after midnight and they sent a taxi to pick us up at no charge. The next morning, the hotel shuttle took us over to the rental car place at the airport so we could get our car and the driver... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear general5star1962, Thank you for taking the time to review your recent visit! We're glad you had a good visit overall and found our staff so helpful & friendly. We do apologize for the water issues and appreciate your feedback regarding our complimentary breakfast. Otherwise, thanks again for your high ratings and we hope to see you for another stay... More 

Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2015

We were traveling with multiple soccer teams for a college showcase and the hotel staff was pleasant and helpful. They even opened breakfast 30 minutes early to accommodate an early game. Would stay there again.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear marmess1, We appreciate you taking the time to review our hotel and are very pleased you and your group had a great visit! I'm happy our staff could accommodate your needs and you plan to visit us the next time you're in the area. Thanks again for your praise & happy new year! David Amick eCommerce Manager Daly Seven,... More 

Charlotte, North Carolina
Top Contributor
66 reviews 66 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 20, 2014

Wow, what can I say, I am impressed with this hotel. In case you haven't had the chance to read it, I wrote a previous review of the Holiday Inn & Suites Research Triangle Park. The review was pleasant, but my main concern with this hotel was the complimentary breakfast. Now, I'm not a picky peson by any means, but... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear qngardner, Thank you for sharing your latest experience at our hotel! We do indeed appreciate getting feedback from our guests to discuss what we can do better and I'm glad to hear you noticed a great improvement in our complimentary breakfast during your visit. It's also great to read the rest of your stay lived up to your expectations... More 

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2014

I stayed at the Holiday Inn RTP the week of Nov.10 so I could be close to my place of work. Best decision of the week since the work was less than invigorating. Can't say enough about the staff. Front desk, housekeeping, breakfast staff were just superb in every regard. The hotel is super clean and quiet. Complimentary breakfast was... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Tony L, Thank you for taking the time to review our Holiday Inn Express & Suites; I'm delighted to hear you had a great stay and we really appreciate your praise for our staff! I will be sure to pass your kind words onto the rest of our team to recognize their hard work. We also appreciate your feedback... More 

Carbondale, Illinois
Contributor
20 reviews 20 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 19, 2014

This is an older property, but well maintained. While most Holiday Inn Express hotels have pools this one does not. The staff at the desk and at breakfast were very friendly and welcoming. If you're in the Research Triangle Park area of North Carolina you can count on a relaxing stay.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear PhilBank, Thank you for your review - we're glad you had a relaxing stay and found our staff friendly & helpful! We look forward to seeing you the next time you're in the RTP area and appreciate your high ratings. Thanks again for your praise! David Amick eCommerce Manager Daly Seven, Inc More 

Lakeville, Minnesota
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014

Starting off my week long stay I arrived in town early. I called the hotel late morning and I was allowed to check in right away. Rooms are nicely appointed, have fridge and microwave. Very quiet. I will stay here again if staying in the area

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear H20joe, Thank you for taking the time to review our hotel; we're excited to hear you had a quiet, comfortable stay and that we could accommodate your early check-in! We are grateful for your 5-star rating and look forward to seeing you the next time you're in Durham. Thanks again for your praise! David Amick eCommerce Manager Daly Seven,... More 

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