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All 67 Durham hotels

Holiday Inn Express & Suites Research Triangle Park

2.5 of 5 Hotel   |   4912 South Miami Blvd, Durham, NC 27703
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Holiday Inn Express & Suites Research Triangle Park

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Ranked #44 of 67 hotels in Durham
A recent review
4 of 5 stars Reviewed January 12, 2014
M B Anytown, USA
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30 people have reviewed this hotel

Traveler rating
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    14
    4
    4
    2
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4
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Anytown, USA
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
181 helpful votes 181 helpful votes
4 of 5 stars Reviewed January 12, 2014

Stayed at this location recently during a trip. The king bed room on the first floor was great: had a fridge and microwave with a feeling of a “suite.” I especially liked the 13 foot ceiling in the room, rather unusual for hotels, which gave a great sense of space to the room. Other amenities – comp breakfast, gym, and... More

Was this review helpful? Yes 4
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear M B, Thank you for taking the time to review your recent visit - I'm happy to read you had a great stay and enjoyed the spaciousness of our guest rooms, as well as the other amenities we offer. We are grateful for your high ratings across the board and look forward to seeing you the next time you're... More

Laurinburg, North Carolina
1 review
1 of 5 stars Reviewed November 25, 2013

I generally enjoy staying at this hotel every time I travel to Durham. However, this was the worst stay at this hotel and will more than likely be my last time staying. This was the first time I used my reward points. I booked a king size non-smoking room $70 with 5000 points used. I just knew this would be... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear L2Johnson, We appreciate you staying with us on several occasions in the past and are so sorry your most recent experience fell short of your expectations. If you would like to reach out to me at the number below, I would be happy to discuss your stay further to help make this right. We deeply apologize for the inconvenience... More

Charlotte
1 review
2 of 5 stars Reviewed November 9, 2013

Our hotel room reeked of cigarette smoke. There were efforts to mask it. A window was left open and we noticed an air purifier outside of the door. Not sure why a hotel would put customers who don't smoke on a floor where smoking is obviously allowed. We did not get a good night's sleep because of the smoke smell.... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear H G, As a fellow non-smoker I understand your concerns and apologize that your stay fell short of your expectations. Providing a clean stay for all of our guests is a priority and our team will discuss your feedback in order to better do so in the future. In the meantime, we are happy to accommodate our non-smoking guests... More

Coopersburg, Pennsylvania
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 27, 2013

While staying in the Raleigh-Durham area for just one evening we basically only needed a place to sleep as we would leaving early the next day. I chose this Holiday Inn Express based on their reasonable cost compared to other hotels in the area (including another Holiday Inn Express) We were not disappointed. Our room was clean and their breakfast... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear GTPM, We appreciate you leaving a review of your stay at our hotel. I'm happy to read you had a clean, comfortable stay and enjoyed our complimentary breakfast. Thanks so much for your recommendation and we look forward to seeing you the next time you're in the area! David Amick eCommerce Manager Daly Seven, Inc More

Charleston
Top Contributor
164 reviews 164 reviews
120 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed October 1, 2013

We weren't recognized as Platinum members or given an upgrade on our arrival, but our room was quite sufficient for our stay. We had a king bed, flat screen TV, a desk, & a small couch in our room as well as a small bar area. We came too late for the manager reception & never saw any cookies by... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear muchfuntravelin, Thanks for taking the time to share feedback regarding your stay with us. Our IHG Rewards members are very important to us and we apologize that you weren't recognized upon check-in - our team will discuss your review in order to make sure we do so in the future! Otherwise, I'm glad you enjoyed your guest room and... More

Ottawa
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 4, 2013

This hotel is right next to my workplace in RTP. It's small with no dinner restaurant and breakfast is nothing to write home about, but the staff work very hard to make you feel welcome and comfortable. They offer a van service that has dropped me off at bars and restaurants and then picked me up, as long as it... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear DaveJMurphy, Thank you for reviewing our Holiday Inn Express & Suites, and we're delighted to hear that you find our guest service to be excellent, as well as that you've taken advantage of our local shuttle. I'm also happy that you feel you receive good value for your money and have a high quality of sleep. Thanks again for... More

Portland, Oregon
Top Contributor
120 reviews 120 reviews
108 hotel reviews
72 helpful votes 72 helpful votes
1 of 5 stars Reviewed September 2, 2013

This hotel was cookie cutter as Holiday Inn's go, except for the service. The maid left an incredibly rude note on my dresser and then the General Manager did nothing to really fix the situation, and barely apologized. Really makes me think IHG being my hotel rewards system of choice, I've never had this odd of a situation happen and... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear wandersmuch, We appreciate you taking the time to share feedback regarding your stay at our hotel, and deeply apologize that we did not handle this issue to your satisfaction. Please don't hesitate to give me a call at the number below and I will be happy to discuss your visit further - providing excellent service is of course one... More

Southport, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2013

The location of the hotel was a perfect location for the Duke Chapel and the reception venue in Historic Tobacco area. Although the rooms did not have sofa beds the oversized roll aways were comfortable and roomy for our grandchildren. The amenities and finishes were comparable to other locations.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Gammaof2, Thanks for taking the time to write a review and I'm happy that you found our location to be very convenient for your needs. I'm also glad that we could accommodate your needs with our roll-away beds. Thank you again and we hope to see you for another visit when you're in the area! David Amick eCommerce Manager... More

Wilmington, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2013

I stayed one night while on a business trip. The receptionist was friendly and offered me water and popcorn. The rooms were spacious snd clean. Beds were comfortable. I didn't have time to eat breakfast there but it looked good. I would stay there again.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Julie K, Thank you for reviewing us! I'm pleased to read that you had a nice stay and found everything clean. Hopefully you'll be able to try out our complimentary breakfast the next time you're in town. Thanks again and we look forward to your next stay! David Amick eCommerce Manager Daly Seven, Inc More

Marietta, Ohio
Top Contributor
232 reviews 232 reviews
232 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed March 20, 2013

I stayed here twice in the past week..both times I checked in around 2:30 pm and out around 1:00 am I was thanked for being a platinum member and treated very well at check in and check out..both rooms were an L shape which I havent saw in the past..fairly new furnishings standard super comfy beds..good water pressure..well lit ..microwave... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear teamster175, Thanks for reviewing our Holiday Inn Express. As a Platinum Rewards member we truly appreciate your business and loyalty and I'm glad to read that you enjoyed our amenities and were won over by our guest service. We look forward to seeing you again soon! David Amick eCommerce Manager Daly Seven, Inc More

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Additional Information about Holiday Inn Express & Suites Research Triangle Park

Also Known As:
Holiday Inn Express & Suites Research Triangle Park Hotel Durham
Holiday Inn Express And Suites Research Triangle Park
Holiday Inn Express & Suites Research Triangle Park Hotel
Holiday Inn Durham
Durham Holiday Inn
Address: 4912 South Miami Blvd, Durham, NC 27703
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #44 of 67 hotels in Durham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Research Triangle Park 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is located at Research Triangle Park, minutes from RDU, the Raleigh Durham International Airport. As a service to our guests, we offer free Park, Stay and Go. We jump start your day with our Express Start breakfast bar. Businesses near the hotel are IBM, Adaptec, Nortel, Cree, Cisco Systems, MCI, Verizon, BASF, EPA, Quintiles, GSK, Bayer, The Solution Center, Harris, Cardinal Health, Burts Bees, Eastman Kodak, Syngenta, Underwriters Labs and Qualix. We offer free wireless and wired HSI access and shuttle service to and from Raleigh Durham Airport. Shuttle hours are from 4 AM to midnight. Invigorate yourself in our well equipped fitness center. Whether you are traveling for business or pleasure, the Holiday Inn Express Hotel & Suites RTP has what it takes to make your trip successful. During your stay with us, you can check out some of our attractions, such as the Museum of Science, Duke Chapel, Amercian Tobacco Campus, Durham Performing Art Center, Streets of Southpoint Mall, Prime Outlets Mall at Morrisville, NCCU, Duke University and UNC at Chapel Hill, or even attend a Durham Bulls baseball game. Come and enjoy our Southern hospitality at the Holiday Inn Express Hotel & Suites at RTP. *Credit card used for on-line purchase must be presented at check in for possible incidentals and amenities. ... more   less 
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