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Holiday Inn Express & Suites Research Triangle Park

2.5 of 5 4912 South Miami Blvd, Durham, NC 27703
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Holiday Inn Express & Suites Research Triangle Park
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Holiday Inn Express & Suites Research Triangle Park
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36 reviews from our community

Traveler rating
    6
    17
    5
    5
    3
See reviews for
5
5
6
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clifton Park, New York
Top Contributor
67 reviews 67 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

You really can't beat the location here. It's close to the airport and I-40 and a short drive from all places we needed to be during our stay. However, we checked in to our room only to find mud on the floor. The room looked otherwise clean (and it was not muddy out) so we were confused about the mud.... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear leneyB, We appreciate you sharing your experience - while I'm glad our location was great for you to get around the area, I apologize for the inconvenience with your first room and will pass your feedback onto our corporate team for further discussion regarding our overall look. If you'd like to discuss anything further, please reach out to me... More

Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 16, 2014

This is the third time I have stayed here,.. And the last. There are 4 smoking rooms that they do not tell you about. I am currently next to one of these rooms. The smoke is pouring through the connector door. They told me the hotel is booked and do not have any additional rooms available. They offered another property... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear wahoowa12, Thank you for taking the time to write a review. As a fellow non-smoker, I certainly sympathize with your concerns and sincerely apologize for the inconvenience. After speaking with our assistant manager, I understand a few rooms became available today and we were able to accommodate you with a move. However, I am very sorry that we fell... More

Charlotte, North Carolina
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 22, 2014

This hotel is located in the heart of the Research Triangle Park area. It is close to I-40, and minutes away from most attractions within the Triangle. I have stayed at this hotel three times and each time I had excellent service and a clean room. The breakfast, I was not a fan of, but I'm hard to please in... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear qngardner, Thank you for staying with us on a few different occasions and taking the time to share your experience. I'm very happy to read all of your stays have been comfortable and clean and that you find our staff excellent! We're grateful for your 5-star ratings across the board and look forward to seeing you the next time... More

Mansfield, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 13, 2014

Good location for the Research Triangle Park area; close to the airport and close to I40. The hotel is about what would be expected with a Holiday Inn Express. My room was clean and seemed roomy but the carpet was dirty (as evidenced by the bottoms of my socks). The breakfast was nice and the attendant worked hard to keep... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Daddie-Ohh, We appreciate you leaving a review and are glad you enjoyed your visit! Our housekeeping team will discuss your comments to ensure we provide as clean an environment as we can; otherwise, we're thankful for your high ratings and hope to see you the next time you're in the RTP area. Thanks again for your comments! David Amick... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 15, 2014

Nice location to RTP, but waking up to ants in the bed as well as on the desk were enough for me to never stay here again. I am a gold soon to be platinum IHG traveler, and this was one of the bottom 5 hotels in the chain I have stayed at. The tub drains were clogged so my... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear Steve k, Thank you for reviewing our Holiday Inn Express & Suites. Providing a clean environment is one of our priorities, so we appreciate you bringing this matter to our attention. We apologize for the issue with your shower and after investigating discovered a shampoo cap caused drainage issues, which we have since fixed. In regards to the ants,... More

Raleigh, North Carolina
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 28, 2014

Clean room, very roomy for me, husband and 6 yr old. Only drawback was no pool. Breakfast great. Convenient location to where we needed to be. We always stay at holiday inn express and this one was just as good. Thanks!

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear arwensmom, Thanks for reviewing your stay and your loyalty to Holiday Inn Express! I'm very pleased to read you had a clean, comfortable visit and that our location worked well for your needs. We look forward to seeing you the next time you're in the Durham/RTP area! Thank you again for your comments. David Amick eCommerce Manager Daly Seven,... More

Anytown, USA
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
257 helpful votes 257 helpful votes
4 of 5 stars Reviewed January 12, 2014

Stayed at this location recently during a trip. The king bed room on the first floor was great: had a fridge and microwave with a feeling of a “suite.” I especially liked the 13 foot ceiling in the room, rather unusual for hotels, which gave a great sense of space to the room. Other amenities – comp breakfast, gym, and... More

Was this review helpful? Yes 4
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear M B, Thank you for taking the time to review your recent visit - I'm happy to read you had a great stay and enjoyed the spaciousness of our guest rooms, as well as the other amenities we offer. We are grateful for your high ratings across the board and look forward to seeing you the next time you're... More

North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 of 5 stars Reviewed November 25, 2013

I generally enjoy staying at this hotel every time I travel to Durham. However, this was the worst stay at this hotel and will more than likely be my last time staying. This was the first time I used my reward points. I booked a king size non-smoking room $70 with 5000 points used. I just knew this would be... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear L2Johnson, We appreciate you staying with us on several occasions in the past and are so sorry your most recent experience fell short of your expectations. If you would like to reach out to me at the number below, I would be happy to discuss your stay further to help make this right. We deeply apologize for the inconvenience... More

Charlotte
1 review
2 of 5 stars Reviewed November 9, 2013

Our hotel room reeked of cigarette smoke. There were efforts to mask it. A window was left open and we noticed an air purifier outside of the door. Not sure why a hotel would put customers who don't smoke on a floor where smoking is obviously allowed. We did not get a good night's sleep because of the smoke smell.... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear H G, As a fellow non-smoker I understand your concerns and apologize that your stay fell short of your expectations. Providing a clean stay for all of our guests is a priority and our team will discuss your feedback in order to better do so in the future. In the meantime, we are happy to accommodate our non-smoking guests... More

Coopersburg, Pennsylvania
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 27, 2013

While staying in the Raleigh-Durham area for just one evening we basically only needed a place to sleep as we would leaving early the next day. I chose this Holiday Inn Express based on their reasonable cost compared to other hotels in the area (including another Holiday Inn Express) We were not disappointed. Our room was clean and their breakfast... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express & Suites Research Triangle Park, responded to this review

Dear GTPM, We appreciate you leaving a review of your stay at our hotel. I'm happy to read you had a clean, comfortable stay and enjoyed our complimentary breakfast. Thanks so much for your recommendation and we look forward to seeing you the next time you're in the area! David Amick eCommerce Manager Daly Seven, Inc More

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Additional Information about Holiday Inn Express & Suites Research Triangle Park

Address: 4912 South Miami Blvd, Durham, NC 27703
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Research Triangle Park 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express And Suites Research Triangle Park
Holiday Inn Express & Suites Research Triangle Park Hotel Durham
Holiday Inn Durham
Durham Holiday Inn

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