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Candlewood Suites Research Triangle Park / Durham, NC

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1818 E NC Hwy 54, Durham, NC 27713
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Candlewood Suites Research Triangle Park / Durham, NC
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Candlewood Suites Research Triangle Park / Durham, NC
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104 reviews from our community

Traveler rating
    57
    24
    4
    9
    10
See reviews for
16
9
25
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hell, Michigan
Top Contributor
482 reviews 482 reviews
42 hotel reviews
482 helpful votes 482 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here and overall we had a good stay. The hotel was quiet except the person in the room above us who got up at 0500 both days and had a very heavy step which wasn't the hotel staffs fault. We got a small amount of noise from the elevator.

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Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

I am certainly happy to hear you encountered a nice stay overall. I do apologize the person above you had "lead feet" as was also a early riser to top it off. We are always happy to contact a guest to see if they can be a little more respectful of the other guests around them or above them. Thank... More 

Durham, North Carolina, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very nice studios, excellent staff, clean, excellent location. If you are here for a night or staying longer, like me, this is your place. The best value with nothing to complain about. They love dogs here and I mean they really do. Brownie and I felt so incredibly welcome here that we can't wait to be back. The hotel is... More 

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Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

Wow! Thank you so much for the wonderful review! I am so happy we were able to exceed your expectations on ALL cylinders. We are glad you and Brownie felt right at home with us and we certainly look forward to your return when Durham is in your future travel plans. Thank you, Darren Sheehan Area General Manager More 

Concord, North Carolina
1 review
5 of 5 stars Reviewed March 5, 2015

I stay at this hotel when I travel to the Research Triangle Park. It is my hotel of choice. No, there is not a pool, nor is there a complimentary breakfast, but what I like about the Candlewood Suites is the staff. They are all very friendly and helpful. The guy who drives the hotel van, Sid is very kind.... More 

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Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

Thank you for the wonderful review and noting one of our team members who stood out in making your stay with us a more memorable one. We aim to stand out above our competition to make our guest's feel right at home. Best Regards, Darren Sheehan Area General Manager More 

Florida
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 3, 2015

The hotel is located conveniently to the Research Triangle Park and I-40. The hotel itself is clean, and the staff is very friendly. They are always helpful. The shuttle driver, Sid, goes out of his way to be accommodating to the guests. He is very familiar with the surrounding area and knows a lot about the area restaurants and shopping... More 

Was this review helpful? Yes
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

Thank you very much for your great review of our property and also taking the time to recognize a member of our team who stood out in your experience here at the Candlewood Suites-Durham/RTP. We hope when Durham comes back into your travel plans... you stay with us again! Best Regards, Darren Sheehan Area General Manager More 

Atlanta, GA
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 26, 2015

I stayed here while working in Raleigh, North Carolina. I found the hotel to be very clean and comfortable. The staff were friendly and helpful. I would have to say that one of my favorite parts was that the coffee was complimentary but they had actual creamer and not the cheap powder kind. You have no idea how much that... More 

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Darren S, Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

Johnathan L- Thank you so much for the fantastic review! We work very hard to make sure all of our guests have the same experience as you. It is very rewarding to hear such positive feedback. Please let me know if you will be in the Durham/RTP area again, and we will happily be at your service! Jeannie Mahone Operations... More 

Charlotte, North Carolina
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 24, 2015

I stayed with a friend who had just had surgery. Staff was very pleasant and helpful - room was just what we needed. It is close to anything we needed - fast food, grocery, drug store, which was good because an unexpected snow storm came in while we were at the hospital!

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Darren S, Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

Dear Cindy B- I am so happy to hear you had such a comfortable stay. We work very hard to ensure all of our guests experience comfort and relaxation while with us. With so many convenient restaurants and shops in the area it makes the location ideal. Please let us know if you are in the area again, and we... More 

Oxford, Connecticut
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 24, 2015

We wanted an extended stay hotel with an efficiency kitchen. The room was quite large for the two of us-with a lovely view of the pines.. Any extras that we wanted were provided with a smile from the staff.We were able to sign-out a larger coffee-pot than was provide, wine glasses, and we could even have checked out a blender... More 

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Darren S, Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

Dear Peggy T Thank you so much taking the time to write such a wonderful review. It was absolutely my pleasures getting to know you and have you as guests! I can't wait till your next trip to Durham/RTP! Jeannie Mahone Operations Manager More 

Greensboro, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 20, 2015

Not only did we receive a great deal on our room, but the room itself was in great shape. This can't always be said for older hotels but you can tell everyone was dedicated to making the hotel the best it could be. The front desk people and the manager were exceptionally friendly and the housekeeper did an amazing job... More 

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Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

Thank you for taking time to place a nice review on our hotel & team. We are in the process of making some nice renovation improvements on the hotel which help move the needle on guest satisfaction. We look forward to your return the next time Durham is in your travel plans! Thank you, Darren Sheehan Area General Manager More 

Portsmouth, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

Wish I had found this place sooner!! This place beats all the others that offer a special "Duke patient" rate. I have a suite with separate queen bedroom, sofa sleeper in living area and full kitchen (except oven, NC law I think). There is a FREE laundry room with several washers/dryers, exercise room, shuttle service to Duke Hospital (10 min.... More 

Was this review helpful? Yes 1
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

Thank you very much for taking time to place such a nice review on our property & team. We are really striving to make our guests feel right at home! Best Regards, Darren Sheehan Area General Manager More 

1 review
2 of 5 stars Reviewed February 2, 2015

Staff has been nothing but great and helpful when needed, however; On my first day checking in for a month for work I had to go through 4 rooms because 1- the door was broken and wouldn't lock, 2- was given a key to an occupied room and walked in on a guest! 3- walked in and the bed was... More 

Was this review helpful? Yes
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

I was unhappy but certainly not discouraged to read your review of our property. I recently took over this hotel at the beginning of December and I have made several changes in on both the Team & Management to move the dial up. I am very unhappy to hear you had to change rooms several times and I will certainly... More 

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