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Candlewood Suites Research Triangle Park / Durham, NC

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1818 E NC Hwy 54, Durham, NC 27713
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Candlewood Suites Research Triangle Park / Durham, NC
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111 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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1 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at the Candlewood Suites from June 14-July 1 (As I am writing, I have not checked out yet, but this review needed to be shared). I checked into this hotel on Sunday afternoon. I told the woman at check in that my roommate and I were splitting the cost of the bill. She said that they bill weekly... More 

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Hotchkiss
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is good if in town for an extended stay. It's a bit dated, but clean for the most part. Fast food, drug, and grocery stores are nearby. It's right near I-40 and Highways 50 and 54 which are major roads that get you places very quickly. It's really nice to have cooking facilities in the rooms so you... More 

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Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

We appreciate you reviewing our property. It sounds like you enjoyed your stay at this location commenting on it's great location and cleanliness. We are definitely working on updating the property by recently repainting the entire exterior, replaced all drapes in rooms with a completely new package as well as, fresh paint and new tile throughout the property. We hope... More 

Havelock, North Carolina
Level Contributor
9 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago

The conditions continued to get worse since my last review. I was not acknowledged as an IHG member - Platinum Elite - or asked about my stay. I again came to a dirty room. They even put dirty dishes in the cupboard! Upon my arrival, I noticed the rug was not replaced or even fixed. Neither was the dishwasher, the... More 

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Raleigh, North Carolina
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We use the Candlewood Suites RTP/Durham frequently and they do not disappoint. We get a great rate, full kitchen, convenient central RTP location. EVERYBODY - front desk, management, housekeeping, maintenance - is pleasant, helpful, responsive and get the job done. Good work out room and laundry facilities. Great staff and a great bargain.

Review collected in partnership with this hotel

Was this review helpful? Yes
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

So happy to see we are your hotel of choice when visiting the Durham/RTP area! It is always nice to see guest's who are able to utilize all of our amenities like our FREE laundry and Fitness Room at a great value. Glad the whole team was on point for your visit once again! :) Thank you for taking time... More 

Durham, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice employees and helpful at all times. I will be staying on all my trips. Thanks enjoyed my visit each and every time that I stay here. A good location and easy to get to. No problem locating it.

Review collected in partnership with this hotel

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Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

Thank you for taking time to post such a nice review of our property & team. We strive to keep a friendly and helpful team to make you feel right at home. We look forward to your return! Best Regards, Darren Sheehan Area General Manager More 

Scarsdale, New York, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After trying other hotels and Suites-type lodging in the area, Candlewood Suites has become my favorite place to stay. The rooms are clean and spacious, and the staff is genuinely helpful and hospitable.

Review collected in partnership with this hotel

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Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

We definitely appreciate you taking time to do such a wonderful review of Candlewood Suites-Durham property & team. We look forward to your return! Thank you, Darren Sheehan Area General Manager More 

Level Contributor
8 reviews
5 of 5 stars Reviewed May 26, 2015

We had a two-bedroom suite that was very nice. The suite was large and very clean. The beds were comfortable also. The service was very good. This is a great location, too! We spent the day at little shops in downtown Durham and then, we shopped at the Southpoint Mall. Then, we had lunch at The Cheesecake Factory. It was... More 

Was this review helpful? Yes
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

Thank you very much for taking time to do such a nice review of our property. We are very convenient as you stated, to both a major mall and the very up-and-coming Downtown Durham. We look forward to your return when Durham/RTP comes back in your travel plans! Best Regards, Darren Sheehan Area General Manager More 

Hell, Michigan
Level Contributor
499 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 504 helpful votes
4 of 5 stars Reviewed March 29, 2015

Stayed here and overall we had a good stay. The hotel was quiet except the person in the room above us who got up at 0500 both days and had a very heavy step which wasn't the hotel staffs fault. We got a small amount of noise from the elevator.

Was this review helpful? Yes
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

I am certainly happy to hear you encountered a nice stay overall. I do apologize the person above you had "lead feet" as was also a early riser to top it off. We are always happy to contact a guest to see if they can be a little more respectful of the other guests around them or above them. Thank... More 

Durham, North Carolina, United States
2 reviews
5 of 5 stars Reviewed March 26, 2015

Very nice studios, excellent staff, clean, excellent location. If you are here for a night or staying longer, like me, this is your place. The best value with nothing to complain about. They love dogs here and I mean they really do. Brownie and I felt so incredibly welcome here that we can't wait to be back. The hotel is... More 

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Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

Wow! Thank you so much for the wonderful review! I am so happy we were able to exceed your expectations on ALL cylinders. We are glad you and Brownie felt right at home with us and we certainly look forward to your return when Durham is in your future travel plans. Thank you, Darren Sheehan Area General Manager More 

Concord, North Carolina
1 review
5 of 5 stars Reviewed March 5, 2015

I stay at this hotel when I travel to the Research Triangle Park. It is my hotel of choice. No, there is not a pool, nor is there a complimentary breakfast, but what I like about the Candlewood Suites is the staff. They are all very friendly and helpful. The guy who drives the hotel van, Sid is very kind.... More 

Was this review helpful? Yes
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review

Thank you for the wonderful review and noting one of our team members who stood out in making your stay with us a more memorable one. We aim to stand out above our competition to make our guest's feel right at home. Best Regards, Darren Sheehan Area General Manager More 

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