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Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle

#10 of 69 Hotels in Durham
Certificate of Excellence
3.0 of 5
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4603 Central Park Drive, Durham, NC 27703
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Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
Best prices for: 1 room 1 guest
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Ranked #10 of 69 Hotels in Durham
Certificate of Excellence 2014
A recent review
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260 reviews from our community

Traveler rating
    144
    75
    24
    12
    5
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96
18
16
119
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Virginia
Top Contributor
64 reviews 64 reviews
42 hotel reviews
217 helpful votes 217 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is well-kept and easy to find. Parking is decent. We specifically picked this hotel because they promised an airport shuttle even for travelers with 6 a.m. flights out of RDU, meaning at the airport by 5 a.m. I called to confirm this before booking the hotel. When we got there, I attempted to confirm the shuttle for 4:50... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel is very friendly. Everyone goes above and beyond to respond to my needs. This is my second time at this hotel. I was not never disappointed at the level of service that I received

Review collected in partnership with Homewood Suites by Hilton

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Lake Forest, CA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice suite. Due to schedule constraints, had to share a suite with another co-worker, but the layout of a central kitchen/living room with two full bedrooms with baths on opposite sides worked very well. Fridge even had an icemaker, so no trips down the hall. Morning breakfast was simple, but good. Front staff was very helpful in coordinating various... More 

Review collected in partnership with Homewood Suites by Hilton

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We were going to leave our car at the hotel and use their shuttle service, but our flight was at 6 and their service did not start early enough to get us there on time. The hotel arranged for a taxi to the airport and covered the cost. The same was true of our late arrival. The staff was very... More 

Review collected in partnership with Homewood Suites by Hilton

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Davenport, Fl, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice looking hotel room, Good breakfast and dinner. Nice people too. I would come back and book the same hotel over and over. The gym is not that big but the equipment that it has will let u burn the calories fron the free breakfast and dinner. I didn't wanted to go home. Plus I'm in love this the front... More 

Review collected in partnership with Homewood Suites by Hilton

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East Bend, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

We were on a weekend trip to see our daughters college team play, and our stay here made it very enjoyable. Clean, very spacious, bed very comfortable, and staff were awesome. I would definitely recommend this hotel to anyone.

Review collected in partnership with Homewood Suites by Hilton

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Houston, Texas
1 review
5 of 5 stars Reviewed March 15, 2015

I have been staying at this hotel for a while now and I have to say it is by far my favorite hotel in the area. Sure it's a little old (but recently renovated), and not as shiny as some of the other hotels in the area, but its the staff that keeps me coming back. The managers (Nicole and... More 

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Hendersonville, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 11, 2015

Stepped out to a used condom in parking lot (I have a picture if needed). No one covering front desk numerous times. No one answering phone at front desk THREE different times (safety issue!). Filthy elevator for three days and the Assistant general manager Jason was there the whole time too. Dirty towels left in our room from previous guest.... More 

Review collected in partnership with Homewood Suites by Hilton

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HomewoodSuites--RTP, Manager at Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle, responded to this review

Thank you for staying with us and for taking the time to review our hotel. I am deeply sorry for the poor attitude and lack of caring that you percieved during your stay with us. Please know that every issue you have brought up has been addressed with the appropriate department and/or staff member. We look forward to seeing you... More 

North Carolina
Top Contributor
74 reviews 74 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 3, 2015

I really wanted to like this hotel for many reasons, location being the most important BUT I do not plan to return. The room had been cleaned but still disheveled. While crime in the area may be out of their control, the sign on the fridge warning of recent break ins didn't make me feel safe staying on the ground... More 

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HomewoodSuites--RTP, Manager at Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle, responded to this review

Thank you for staying with us, and thank you for taking the time to review our hotel. I did want to put to ease any concerns regarding recent break-ins. We have not had any issues for several years now. The only incidents that were occuring, were vehicle break-ins where a GPS was visible and an easy grab. The City of... More 

Syosset, NY, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2015

This is a super comfortable hotel, great location to where I needed to be (and the airport), solid breakfast, manager's reception - clean, quiet, roomy, colorful, well-lit, and very helpful, friendly and competent staff. Just one negative - the Internet connection was a little spotty at times.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Rashaun B, Guest Relations Manager at Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle, responded to this review

We thank you for staying at our property. I do apologize for the slow internet. We have had the unit replace and everything is working up to speed. We look forward to having you as our guest again in the near future. More 

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