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All 67 Durham hotels

SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

3.0 of 5 Hotel   |   920 Slater Road, Durham, NC 27703
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74%
Ranked #25 of 67 hotels in Durham
A recent review
4 of 5 stars reviewed 1 week ago
Steve4233323 Richmond, Virginia
  • Overview
  • Reviews (103)
  • Photos (42)
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103 people have reviewed this hotel

Traveler rating
    32
    41
    17
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    7
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32
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32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is my nighttime office/quarters while I spend 4 days/week at my client. The staff is extremely friendly and is willing to do almost everything I have requested. Rooms are clean, internet is adequate, and bed is comfortable. The issues I have had have been addressed and corrected immediately.

Was this review helpful? Yes 1
JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Ecstatic to hear “Home away from Home” at the SpringHill Suites Raleigh-Durham Airport Hotel. Thank you so much for sharing your recent review of the hotel. It's great information to be shared for all guests that are traveling to the Raleigh-Durham area. We are glad to hear that you enjoyed the extremely friendly staff, clean room, internet and bedding accommodations.... More

Orlando, Florida
Top Contributor
55 reviews 55 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a few nights while in town for a wedding. I was able to use some Marriott points so it worked out well. Room size and layout worked out well for us. However, parts of the room seemed really clean while other parts seemed not as clean which was kind of strange. There was a weird small... More

Was this review helpful? Yes
Miriam S, Events Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for giving us valuable feedback about your stay. We will follow up with Housekeeping, the Front Desk, and our Breakfast Attendant to see what opportunities were missed. We want all of our guests to feel that our hotel is a home away from home. We hope that you would stay with us again when you are back in... More

Burnsville, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here almost every week for the better part of 2 years on business. I really enjoyed my stay there. The rooms were clean. The hotel is close to the Raleigh-Durham airport. The pricing was reasonable and they had a breakfast buffet in the mornings. The staff was very friendly. I really enjoyed talking with Kim, one of the... More

Was this review helpful? Yes
JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for taking the time to share your recent review of the hotel. It's great to hear that you enjoyed your stays at hotel over the years while visiting the Raleigh-Durham area. Your great comments about cleanliness of the rooms, friendly staff and manager will be shared with the team at the hotel. Thank you again and... More

Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed June 21, 2014

I called for a pick-up at the airport after 11:00 p.m. I was told that the shuttle would take too long and they didn't want me to wait that long. I was directed to take any taxi and they would pay for it upon arrival at the hotel. At the hotel, the taxi driver was paid and they quickly completed... More

Was this review helpful? Yes
Miriam S, Events Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

I am glad you enjoyed your stay with us during your recent visit! Our Front Desk and Transportation Associates will be happy to hear they were able to save you so much time during your trip. Our Housekeeping and Engineering Departments will also enjoy reading what you had to say in your review. If you will be in the area... More

Noida, India
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 17, 2014

The Hotel is very close to the airport and my office. I called them to ask for a shuttle to pick me up from the Airport and they asked me to call once my baggage. Once I called post collecting my baggage, they told me to wait fo rthe shuttle at the designated point. The shuttle did arrive after around... More

Was this review helpful? Yes
Miriam S, Events Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for all the positive comments about our hotel! I will share them with our staff and our General Manager. We love to hear that our efforts were helpful to our guests. More

Minneapolis
Top Contributor
95 reviews 95 reviews
94 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed June 12, 2014

This is a newer property with the standard Springhill Suites design. The rooms are nice size for the price, are clean and modern. Breakfast is of the standard "free" variety. It is located in an office park setting and is relatively easy to get on and off the freeway. Staff was friendly. Pretty much what you would expect with this... More

Was this review helpful? Yes
Miriam S, Property Coordinator at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for taking the time to review our property on Trip Advisor. We are glad you liked the price, cleanliness, location, and cheerful attitude of our staff. We would love for you to come back and stay with us again the next time you are in the area. Have a great day and safe travels! More

Eastern Tennessee
Top Contributor
76 reviews 76 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 9, 2014

A fairly normal Springhill Suites. Not any better and not any worse than the many Springhill Suites I've stayed at. What I'm warning you about is room 106. This is my room at this hotel. There is a room right next to it that has a keypad lock and a sign that says "Associates Only". The noise stawrted about 3:30am... More

Was this review helpful? Yes
JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for your review and for taking the time to provide feedback. Please accept my sincere apology that we let you down during your recent stay at our hotel. We pride ourselves on service excellence and it was disappointing that we did not provide the service that you have come to expect with our brand.The noise caused by the... More

charlotte nc
Top Contributor
63 reviews 63 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 4, 2014

We stayed here while in town for a convention. The hotel is 20 minutes from downtown Raleigh where the convention center is located. The room was clean and the double beds comfy. Free internet, free parking and a great free breakfast. Fresh whole fruit, breads, oatmeal and toppings, eggs, sausage, yogurt and waffles were available each morning. Coffee, tea and... More

Was this review helpful? Yes 1
Miriam S, Property Coordinator at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for your compliments to our Front Desk staff! I will let them know what a pleasant experience you had here. I am glad you enjoyed our breakfast buffet and comfortable room. We hope you will select our hotel again the next time you are in Raleigh/Durham. Have a wonderful day and thank you for taking the time to... More

Bergenfield, New Jersey
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2014 via mobile

This was a comfortable room. I stayed in the studio suit and it was nicely furnished with a nice amount of space. It was nice to have kitchen area and sitting area. I only question why only to tiny garbage cans and neither are in the bathroom. I enjoyed the handful of gourmet lollipops and the pool was a nice... More

Was this review helpful? Yes 1
Miriam S, Property Coordinator at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for taking the time to give us feedback from your stay with us! We are glad you found the room spacious and comfortable and the indoor pool and hot tub enjoyable. We were renovated just two years ago and guests are loving the new style. Have a great day and we hope you will come back and stay... More

Conroe, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 26, 2014

We stayed 3 nights, Saturday, Sunday and Monday, in mid-February. Room was comfortable and clean. Front Desk staff was friendly and helpful. Breakfast was very good. Just what I've come to expect from Springhill Suites from Flagstaff to Houston to Durham. That's why this has become our go-to brand when we need a hotel room. Wish the chain was a... More

Was this review helpful? Yes 1
Miriam S, Property Coordinator at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

We love hearing that our guests had a great experience with us. Thank you for your comments and reviewing us on TripAdvisor. I will pass on your compliments to our Housekeeping, Front Desk, and Breakfast staff. We will look into the GPS error and see what we can do to fix the directions. Please come back and stay with us... More

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Additional Information about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Address: 920 Slater Road, Durham, NC 27703
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Raleigh-Durham Airport/Research Triangle Park 3*
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Also Known As:
Springhill Suites Durham

42 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#15 Romantic Hotel in Durham #26 Business Hotel in Durham
Hotel Class
Official Description (provided by the hotel)
Visit SpringHill Suites Raleigh-Durham Airport/Research Triangle Park located between Raleigh, Durham, Morrisville, Chapel Hill, and Cary, in North Carolina. Our suites feature separate living, sleeping and working areas with complimentary high-speed internet, mini-fridge, microwave oven and coffee maker. Unwind in our indoor pool or fitness center. Enjoy complimentary new hot and healthy breakfast options before you start your day! ... more   less 
Number of rooms
120

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