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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

3.0 of 5 920 Slater Road, Durham, NC 27703
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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
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114 reviews from our community

Traveler rating
    37
    44
    19
    7
    7
See reviews for
36
15
10
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Lexington, North Carolina
Top Contributor
57 reviews 57 reviews
27 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was nice and clean. The front desk was busy but still took time to greet me personally and helped with all my questions. Just so you are aware, they do have a free shuttle to the airport but you have to arrange it upon check in so they will have someone for you especially if you have an... More 

Was this review helpful? Yes
Sheldon, Iowa
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here because it was close to work that we were in town for. The rooms were clean and comfortable. The desk staff was extremely nice and accommodating. The breakfast each morning provided a large variety of choices and a nice seating area to meet other people. The hotel shuttle was above and beyond what one could expect. They... More 

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Raleigh, North Carolina
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a total of five nights. My biggest objection to the hold is its sterile and unwelcoming lobby and its lack of lobby amenities. This may be the first Marriott property I have ever stayed at that does not offer coffee in the lobby. I was told that management determined coffee was wasteful and discontinued it, and... More 

Was this review helpful? Yes
JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for taking the time to provide your recent feedback of the hotel. It's good to hear that you enjoyed the hotel high speed internet, spacious rooms and hotel is great value. I would like to offer my sincere apology for the not providing all day coffee service, which will be possible option moving forward for future guests. Management... More 

Wakefiled
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Perfect place to stay after late night arrival in the Raleigh-Durham area. Beds are very comfortable, rooms spacious and the breakfast was awesome. Whish I could have stayed here for whole trip, next time in the area I will make sure to return to these accomidations.

Was this review helpful? Yes
JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for taking the time to share your recent review of the hotel. It's great to hear that you enjoyed your stay and that you will hopefully be visiting us the next time you are in Raleigh-Durham area. The entire hotel staff is delighted that your late night check-in exceeded your expectations and during your stay enjoyed... More 

Charlotte, North Carolina
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My work reserved rooms for a group of us, so although I have other favorite hotels in the area, I needed to stay at the Springhill Suites. After reading other reviews on TripAdvisor, I requested a room that faced the parking lot (versus the highway), so did not hear the traffic. A colleague did face the highway, and moved rooms... More 

Was this review helpful? Yes 1
JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for your review and for taking the time to provide feedback. Please accept my sincere apology that we let you down during your recent stay at our hotel. We pride ourselves on service excellence and it was disappointing that we did not provide the service that you have come to expect with our brand. Marriott Brand team is... More 

Wilmington, North Carolina
1 review
5 of 5 stars Reviewed October 15, 2014

After spending a day at the hospital it was so refreshing to return to this lovely hotel...I commend the interior designer who chose great colors/fabric/wallpaper/ carpeting etc. I had to return to Wilmington to take care of some business but without a second thought rebooked this hotel. Unfortunately my mystery man will surely be gone :-(

Was this review helpful? Yes
Miriam S, Events Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

We are glad you wanted to book a room with us again! An early wake up is not the kind of excitement we would want to repeat, but we hope you would come back and visit. Safe travels and have a wonderful day. More 

Top Contributor
89 reviews 89 reviews
32 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed September 20, 2014 via mobile

Very clean; VERY comfortable beds. Prefer a variety of pillow types, these seemed heavy, but I like that there are several. Large room, great for families with teens who needs space. Breakfast offers many options. Highway noise was loud, so ask for even-numbered rooms.

Was this review helpful? Yes
Miriam S, Event Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Good Morning and thank you for reviewing our hotel. We are very proud of our hotel staff and we appreciate your comments! Everyone works very hard to make sure our guests feel welcome and have a room that is clean and comfortable. Have a wonderful week and come back and stay with us again soon. More 

DC/MD
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 16, 2014

I visited this hotel for a weekend and from the moment I walked into the hotel until the time I left, everything was amazing. From being greeted by the hotel staff to the hotel staff being accommodating of all my needs, I would say this is definitely a hotel I would return to. The beds are like sleeping on clouds,... More 

Was this review helpful? Yes
Miriam S, Events Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

The staff here enjoyed reading your review and we we hope you will come back and stay with us again soon! We put a lot of effort into making every guest feel welcomed and comfortable. We are always looking for ways to serve you better and are grateful you provided valuable feedback for us. Safe travels and have a wonderful... More 

Salisbury, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 25, 2014

I called the day of check-in to make sure that the pool was open. I was in town to photograph a wedding and I wanted to relax. I was told by the person on the phone that indeed the pool was open. Perhaps I should have asked if the entire pool was open because I discovered once we arrived that... More 

Was this review helpful? Yes
Miriam S, Events Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for letting us know we have room to improve concerning our communication with our guests. Our hot tub was unexpectedly in need of service and that was not explained fully to you. I do apologize for the inconvenience and appreciate you choosing our hotel. We will make sure that in the future, amenities that are out of order... More 

North Carolina
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed August 24, 2014

I have stayed here several times and they never disappoint me. Great service, comfortable beds, clean rooms, great breakfast, nice indoor pool, excellent parking and close to I-40. Hotels is also close to Streets at Southpoint Mall.

Was this review helpful? Yes 2
Miriam S, Events Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for being our frequent guest and sharing your thoughts in a review of our hotel! Your comments will be shared with our staff at the upcoming meeting this weekend. It is always a pleasure to serve you and welcome you to our property. Safe travels! More 

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Additional Information about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Address: 920 Slater Road, Durham, NC 27703
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Raleigh-Durham Airport/Research Triangle Park 3*
Number of rooms: 120
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Also Known As:
Springhill Suites Durham
Hotel Style:
#15 Romantic Hotel in Durham
#28 Business Hotel in Durham

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