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Marriott at Research Triangle Park

3.5 of 5 4700 Guardian Drive, Durham, NC 27703
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Marriott at Research Triangle Park
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Marriott at Research Triangle Park
Marriott at Research Triangle Park
Marriott at Research Triangle Park
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221 reviews from our community

Traveler rating
    129
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    8
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars NEW

Stayed a few times for business as single traveller. Good value and the staff do their best... however... the hotel is getting pretty dated and so has some flaws that thye can't cover up. For example loud and dated air conditioning units in the room don;t make for a quiet night's sleep. Single restaurant & bar facility with limited selection.... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear DIsraeli, Thank you for your feedback, without honest feedback we cannot improve. Please accept my apologies for the noisy air conditioning unit. The units do make noise from time to time but can be rectified quickly once we are notified. Our bar and restaurant have a full menu. In addition to the breakfast menu we also offer a breakfast... More 

Atlanta, Georgia
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great place to stay for business. Location is accessible to business and restaurants. Very comfortable, as well as affordable. You will find the staff friendly, a clean atmosphere, and the amenities plentiful.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Susan B, Thank you for your feedback. We are located right off I40, near 540 and 5 miles from the airport. We are the perfect location for traveling to anywhere in the Research Triangle Park. There are several restaurants close by and our shuttle can take you there. We have the cleaniest and friendliest hotel in town. Our staff... More 

Dallas, Texas
Top Contributor
58 reviews 58 reviews
35 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in Durham for a quick business meeting and my company told me to stay here. I made my reservation with ease and arrived to find a smiling and genially happy front desk associate (sorry I forgot her name but she was blonde and worked the desk in the evenings). The entire staff were friendly and helpful. I used... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear hothead40, Thank you for your fedback. We have the friendliest staff in town. Our shuttle goes to the airport and within a 5 mile radius of the hotel. I am glad to hear you enjoyed our food. We have great food and service in the restaurant. It is not your typical boring hotel food. I will share your comments... More 

Lake Villa, Illinois, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 28, 2015

Everyone was really friendly and nice and it was truly a pleasurable stay. At the front desk, Tameka remembered my name in the morning from checking me in 2 days ago. You can tell that the employees truly care about making sure their guests are happy. And the food was delicious! I have stayed at Marriott's all over country and... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Melissa L, Thank you for your feedback. We have the friendliest staff in town. They are completely focused on delivering excellent customer service. We really do have excellent food. It is not your typical boring hotel food. Our food and beverage team takes great pride in delivering excellent quality food. I will share your comments with the team. We... More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 21, 2015

I was only here for one night on business. The gym and pool are better than most. I got a really good night's sleep which is the most important thing for me. One thing this Marriott didn't do was futz with the HVAC in the middle of the night. The GM was very attentive. One minor quibble is that the... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Rachelsima, Thank you for your feedback. Our fitness room is modern, spacious with a good variety of equipment. The Marriot beds are some of the best in the business, very comfortable. We definately do not mess with the HVAC units in the middle of the night. It is up to our guests to determine how they would like them... More 

Nashville, Tennessee
Top Contributor
268 reviews 268 reviews
215 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed January 8, 2015

It's older...but nicely done, very good gym, classic style rooms, good internet, nice concierge lounge, and great food in the restaurant. It's not perfect - but it's very good. One word of warning - the light restriction in the room (i.e. curtains) is horrible - underneath, in the middle - light pierces through. Make sure you bring a sleep mask... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear TravelManSouth, Thank you for your fedback. The hotel itself is older as you mentioned but we have kept it up over the years. Newly renovated banquet space in August, a modern fitness center, etc. Our concierge lounge serves some great food. Our Chef goes out of his way to serve items that are more upscale than you may normally... More 

Los Angeles
Top Contributor
56 reviews 56 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 7, 2015

My wife and I spent 6 days over the Christmas at the hotel and were very impressed by the very helpful staff whom we interacted with nothing was too much trouble, including ensuring the room was feather free, since we are both allergic to down pillows and comforters . In addition, we found little "goody" boxes in our room each... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear pmcleans, Thank you for your feedback. We have the friendliest most accomodating staff in town. The stocking was the idea of our hourly associates. They truly understand outstanding customer service. The team consistently goes above and beyond for our guests. We hope to have you stay with us again in the future. Sincerely, Bill C General Manager More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed January 5, 2015

We stayed in the hotel over the Christmas Holiday. The staff was excellent and very attentive. Our room was very clean and the housekeeping staff did a wonderful job as well. On Christmas morning, we had a stocking hanging on our door filled with goodies. Any time we are in the area and need a hotel, this will be the... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear mstewart1985, Thank you for your feedback. We have the cleanest and friendliest hotel in town. Our staff really goes out of there way to make our guests feel special. I happy to hear you experienced this with the Christmas day stocking. This idea came from our hourly staff. They truly know what oustanding service is all about. We look... More 

Columbus, Georgia
1 review
5 of 5 stars Reviewed January 5, 2015

The Marriott at the Research Triangle Park is what most business travelers are looking for. It's close to the airport, has a shuttle, close to shopping and restaurants, and the staff takes care of you. Everyone wants to feel special from time to time and this place delivers.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Chris K, Thank you for your feedback. We are conviently located right off I40, close to 540 and five miles from the airport. We also have a complimentary shuttle that takes guests to the airport and to local businesses. Our best aspect is our staff. They are the friendliest most accomodating staff in town. They try to make everyone... More 

Aurora, Colorado
1 review
5 of 5 stars Reviewed January 2, 2015

I have stayed at this same hotel on and off for over 10 years, and they are the epitome of what good service is all about. I wish all of the hotels I stayed at were as great as this one! The staff is very friendly and professional, and worked with me my last visit in order to accommodate my... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear JimP, Thank you for your feedback. Your loyalty over the years is also greatly appreciated. Our staff is the friendliest in town and truly understand how to execute good service. They go out of their way to accomodate our guests. We look forward to your next visit. Sincerely, Bill C General Manager More 

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Additional Information about Marriott at Research Triangle Park

Address: 4700 Guardian Drive, Durham, NC 27703
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Number of rooms: 223
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Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott
Hotel Style:
#6 Romantic Hotel in Durham
#8 Business Hotel in Durham
#22 Family Hotel in Durham

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