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Marriott at Research Triangle Park

#8 of 70 Hotels in Durham
Certificate of Excellence
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4700 Guardian Drive, Durham, NC 27703
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1 room 1 guest
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Marriott at Research Triangle Park
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261 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Ocean City, Maryland
Level Contributor
95 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Came in from a cruise and enjoyed my stay at this location. The staff was friendly and they were havng dessert night which was pretty cool. I thoroughly enjoyed my experience here and will return. Not to far from Southpoint Mall and all the shops

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Having stayed in so many hotels in the last month, I have become a little jaded from travel. After getting off yet another flight, picking up a rental car, and making the short drive from RDU, I was happy to arrive at the Marriott. I had chosen the hotel for its proximity to RTP where I hosted my clients for... More 

Was this review helpful? Yes 1
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Johnny-Deeeeee, Thank you for your feedback. We are conveniently located right off I40, close to 540 and just 5 miles from the airport. IBM is just a few blocks away. We have the friendliest most accomodating staff in town. They go out of their way to please our guests. This is the case in all departments. It's not just... More 

Phoenix, Arizona
Level Contributor
89 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel last week. They have shuttle service to airport . Hotel is very nice and they redecorated their concierge lounge. Food was good, service was great will stay again on my next visit . Very convenient to the research triangle area

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Jerry L, Thank you for your feedback. We are conveniently located 5 miles from the airport and offer shuttle service. Our newly renovated concierge lounge is beautiful. The staff service and food are top notch too. We are in the Research Triangle Park right off I40 and close to 540. We look forward to your next visit. Sincerely, Bill... More 

Yabucoa, Puerto Rico
Level Contributor
85 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I arrived Thursday night with my wife for an inspiring religious conference. On Friday, we decided to walk around a shopping area and eat lunch. The hotel shuttle took us there promptly. We had a great lunch but were not terribly impressed with the shopping area. On Saturday I spent the day in the meeting but my two sons arrived... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Robert L, Thank you for your feedback. We offer shuttle service to the airport and within a 5 mile radius of the hotel. We are a good central location for visiting, Raleigh, Durham and Chapel Hill. We are right off I40. We have great newly renovated banquet space and a great restaurant. We offer a breakfast buffet in addition... More 

Seguin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2015

I attended a weekend conference July 9-12, 2015 at the Marriott at Research Triangle Park. They have a free shuttle to and from the RDU airport. I was greeted by a personable friendly driver who arrived within about 10 minutes of my call to the hotel. As a Marriott Rewards member, the hotel had noted my preferences and given me... More 

Was this review helpful? Yes 1
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear casewelltx, Thank you for your feedback. We offer shuttle service to the airport and within a 5 mile radius of the hotel. We have the cleanest and friendliest hotel in town. The staff truly goes out of their way to make our guests feel welcome. Our open concept restaurant serves breakfast, lunch and dinner. In addition to the menu... More 

Northborough, Massachusetts
Level Contributor
189 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
3 of 5 stars Reviewed July 19, 2015

I had to stay here one night while I was on a quick business trip. My review is based just on the room itself and interaction with the front desk since I didn't have time to experience any of the other amenities the hotel had to offer. My overall impression is that this hotel is your basic 3* hotel. Was... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear RedSox Rox. Thank you for your feedback, without honest feedback we cannot improve. Please accept our sincere apologies for any inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on... More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 18, 2015

Hello again folks! This hotel is an excellent option for lodging in Durham area, with a beautiful forests around. The rooms are very comfortable with a nice view to the totally green and beautiful backyard. The pool simply amazing and the gym very good one. The transportation from the RDU International Airport is more than efficient, and also you can... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Miguel Angel C, Thank you for your feedback. We are located right off I40 and surrounded by trees. It almost gives you a park like atmosphere. We have a spaceous indoor pool, whirlpool spa and modern fitness center. We provide shuttle to the airport and within a five mile radius of the hotel. We have great food and beverage... More 

Zurich, Switzerland
Level Contributor
107 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed July 16, 2015

Marriott gets quality right always. And this hotel is no exception. Good sized rooms, clean. Great staff throughout, very service oriented. Shuttle service to take you to most places (although pick ups on way back are on a best efforts basis). Loved the small shop for essentials and the bar was a nice place to chill out in evening with... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Pino32, Thank you for your feedback. We have the cleanest and friendliest hotel in town. The staff goes out of their way to please our guests. We have shuttle service within a five mile radius and go to the airport. We are located right off I40 and close to 540. Our corner pantry is great for toiletries or snacks,... More 

Jacksonville NC
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 9, 2015

This Marriot was a good place for my family to spend the weekend and get away from it all. We wanted to stay here because of the great location but below are some items they need to address. 1. Indoor swimming pool was freezing. (In July) 2. Breakfast buffet downstairs that came with our room was a no go. No... More 

Was this review helpful? Yes 1
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear TexanXXL, Thank you for your feedback, without honest feedback we can not improve. Please accept my apologies for the cold pool. I am not aware of any pool heater issues recently. It may have seemed cold since it has been close to 100 degrees outside lately. We keep the pool at 86 degrees. I am not excetly sure what... More 

Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 6, 2015

We always stay here after arriving from California. As Platinum Elite members they treat us well. They will pick you up at the airport and take you to the car rental the next morning. They are always friendly and courteous. The free breakfast is always welcome.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Idaleona, Thank you for your feedback. We are right off I40, close to 540 and just 5 miles from the airport. We provide complimentary shuttle service to the airport and within a 5 mile radius of the hotel. We have the friendliest staff in town. You must be referring to the complimentary breakfast served in our newly renovated concierge... More 

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