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Marriott at Research Triangle Park

#10 of 70 Hotels in Durham
Certificate of Excellence
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4700 Guardian Drive, Durham, NC 27703
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Marriott at Research Triangle Park
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Marriott at Research Triangle Park
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257 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yabucoa, Puerto Rico
Level Contributor
42 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I arrived Thursday night with my wife for an inspiring religious conference. On Friday, we decided to walk around a shopping area and eat lunch. The hotel shuttle took us there promptly. We had a great lunch but were not terribly impressed with the shopping area. On Saturday I spent the day in the meeting but my two sons arrived... More 

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Seguin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I attended a weekend conference July 9-12, 2015 at the Marriott at Research Triangle Park. They have a free shuttle to and from the RDU airport. I was greeted by a personable friendly driver who arrived within about 10 minutes of my call to the hotel. As a Marriott Rewards member, the hotel had noted my preferences and given me... More 

Was this review helpful? Yes 1
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear casewelltx, Thank you for your feedback. We offer shuttle service to the airport and within a 5 mile radius of the hotel. We have the cleanest and friendliest hotel in town. The staff truly goes out of their way to make our guests feel welcome. Our open concept restaurant serves breakfast, lunch and dinner. In addition to the menu... More 

Northborough, Massachusetts
Level Contributor
191 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
3 of 5 stars Reviewed 1 week ago

I had to stay here one night while I was on a quick business trip. My review is based just on the room itself and interaction with the front desk since I didn't have time to experience any of the other amenities the hotel had to offer. My overall impression is that this hotel is your basic 3* hotel. Was... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear RedSox Rox. Thank you for your feedback, without honest feedback we cannot improve. Please accept our sincere apologies for any inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on... More 

Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Hello again folks! This hotel is an excellent option for lodging in Durham area, with a beautiful forests around. The rooms are very comfortable with a nice view to the totally green and beautiful backyard. The pool simply amazing and the gym very good one. The transportation from the RDU International Airport is more than efficient, and also you can... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Miguel Angel C, Thank you for your feedback. We are located right off I40 and surrounded by trees. It almost gives you a park like atmosphere. We have a spaceous indoor pool, whirlpool spa and modern fitness center. We provide shuttle to the airport and within a five mile radius of the hotel. We have great food and beverage... More 

Zurich, Switzerland
Level Contributor
103 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Marriott gets quality right always. And this hotel is no exception. Good sized rooms, clean. Great staff throughout, very service oriented. Shuttle service to take you to most places (although pick ups on way back are on a best efforts basis). Loved the small shop for essentials and the bar was a nice place to chill out in evening with... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Pino32, Thank you for your feedback. We have the cleanest and friendliest hotel in town. The staff goes out of their way to please our guests. We have shuttle service within a five mile radius and go to the airport. We are located right off I40 and close to 540. Our corner pantry is great for toiletries or snacks,... More 

Jacksonville NC
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Marriot was a good place for my family to spend the weekend and get away from it all. We wanted to stay here because of the great location but below are some items they need to address. 1. Indoor swimming pool was freezing. (In July) 2. Breakfast buffet downstairs that came with our room was a no go. No... More 

Was this review helpful? Yes 1
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear TexanXXL, Thank you for your feedback, without honest feedback we can not improve. Please accept my apologies for the cold pool. I am not aware of any pool heater issues recently. It may have seemed cold since it has been close to 100 degrees outside lately. We keep the pool at 86 degrees. I am not excetly sure what... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We always stay here after arriving from California. As Platinum Elite members they treat us well. They will pick you up at the airport and take you to the car rental the next morning. They are always friendly and courteous. The free breakfast is always welcome.

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Idaleona, Thank you for your feedback. We are right off I40, close to 540 and just 5 miles from the airport. We provide complimentary shuttle service to the airport and within a 5 mile radius of the hotel. We have the friendliest staff in town. You must be referring to the complimentary breakfast served in our newly renovated concierge... More 

Waxhaw, North Carolina
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In town to visit family. Got back late each nite but enjoyed Concierge Lounge for breakfast and late nite (avail to platinum Marriott members). Food and snacks were great. Beds were amazing, excellent linens, and very quiet.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear cwaters, Thank you for your feedback. We have a wonderful newly renovated concierge lounge. The food and service is great. We also have one of the most comfortable beds in the industry. It is nice to hear you had an excellent stay. We look forward to your next visit. Sincerely, Bill C General Manager More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Amazing room, great concierge service and the best customer service you can imagine. I am staying here for a couple weeks. Day one was perfect. Everyone is smiling, got asked multiple times if there's anything I need. The rooms are very quiet and comfortable. Can't wait for the rest of my stay.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear cjgyles, Thank you for your feedback. We have a wonderful newly renovated concierge lounge with great food and service. We have the friendliest staff in town. As you encountered all of our staff smiles and speaks to our guests to ensure their stay is going well. We are looking forward to the rest of your stay with us. Sincerely,... More 

N. Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 24, 2015

Very comfortable beds, large room, great location. I checked in @ 1:30 am and Troy took great care of me. I have stayed in many Marriots and this is one of the best. Clean, good service, pleasant surroundings, near the freeway.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear tuscanskin, Thank you for your feedback. Our beds are one of the most comfortable in the industry. We do have a great location right off I40, close to 540 and only 5 miles from the airport. We have the cleanest and friendliest hotel in town. We look forward to your next visit. Sincerely, Bill C General Manager More 

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