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Marriott at Research Triangle Park

#12 of 69 Hotels in Durham
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4700 Guardian Drive, Durham, NC 27703
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Marriott at Research Triangle Park
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Marriott at Research Triangle Park
Marriott at Research Triangle Park
Marriott at Research Triangle Park
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231 reviews from our community

Traveler rating
    135
    56
    27
    8
    5
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25
29
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130
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pune, Maharashtra, India
Contributor
13 reviews 13 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Reached the hotel pretty late at night due to delayed flight. The restaurant had closed but the staff went out of the way to offer me some Hot Coffee on a cold night. The room was clean and efficient, the bed comfortable. The breakfast was good and filling. Over all a nice stay

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Starkville, Mississippi
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everybody on this staff is excellent. Had a small problem with Marriot's 1-800 booking but upon arrival it was taken care of within seconds by the front desk staff. Rooms were very clean. House keepers were very friendly as you passed them in the hallway they thanked you for your stay with them. Front desk staff was very knowledgeable about... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Ken D, Thank you for your feedback. We have the cleanest and friendliest hotel in town. The entire staff is trained to go out of their way to take care of our guests. All of our associates greet our guests no matter where you are in the hotel. Great hospitality is a priority here. We look forward to your... More 

Portland, Maine
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were impressed at the value this property offered--a very nice Marriott for a surprisingly reasonable price. The customer service was excellent, the employees all seemed eager to please. We found our room to be incredibly comfortable and immaculately clean. It was everything we needed for our multi-day stay in the RTP area. We did not take advantage of any... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Kate C, Thank you for your feedback. We have the cleanest and friendliest hotel in town. The entire staff is eager to please our guests. Our beds are one of the most comfortable in the industry, we often receive positive comments about our beds. Please accept my apologies for the noise. Guests are noisy from time to time. I... More 

Carlsbad, California
Top Contributor
51 reviews 51 reviews
46 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in town to visit family and attend the ACC tournament in Greensboro. I arrived after 8pm on a Friday night. The young lady behind the front desk(she was from Miami and I think her last name was Hall) was EXCELLENT! I'm a runner and when I normally ask hotels about running trails, I get a blank stare; not... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Ravens67, Thank you for your feedback. We have the friendliest most accomodating staff in town. Ms. Hall is one of our best and always goes out of her way to take care of our guests. We have the cleaniest and friendliest hotel in town. We also have a complimentary shuttle that goes within a 5 mile radius of the... More 

Greensboro, NC
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Below you will find my diary of my stay at Marriott in Durham/RTP March 13 - 15 03/12/2015 Stayed in room 519 for a weekend getaway. Check in was good. Desk attendant was friendly. Room was clean and nice. It had a mini fridge but no microwave. Room had a small coffee/tea maker. TV was an LG 40+ inch flat... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear traviz, Thank you for sharing your experience. To sum up a lot of what you said it sounded to me like you had a good stay with good service. The concierge work you described was just us replacing the entrance door. It was the last piece to our completely renovated concierge lounge. It is beautiful now and well stocked.... More 

San Mateo, California
Top Contributor
67 reviews 67 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed for two nights and did not take advantage of the swimming or gym. The good: rooms were large, the bed and pillows comfortable, everything was clean, temperature control fine, plenty of electrical outlets. Not so good: the walls and ceiling were thin. Although my neighbors were mostly quiet, I could clearly hear the guy above me hit the... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Tom S, Thank you for your feedback. We have a heated indoor pool and modern fitness facility. Maybe you can enjoy them next time. Marriott beds are one of the most comfortable in the business. We have the cleanest and friendliest hotel in town. Overall, we do not get many noise complaints. It sounds like the guests you are... More 

Philadelphia, PA
Top Contributor
246 reviews 246 reviews
84 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice Marriott that has undergone updates. The concierge lounge is top notch for any Marriott or JW property. The gym and indoor pool are also a cut( or 2) above most other marriotts. Rooms are nice and very quiet. Great overall stay and I will be back!

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Celling, Thank you for your feedback. We did just renovate our concierge lounge. It is absolutely beautiful. We do have a great fitness facility too. It is spaceous with modern equipment. We also have the friendliest staff in town. We look forward to your next visit. Sincerely, Bill C General Manager More 

Creedmoor, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Held my wife's 50th birthday celebration here on 3/7/15 and it was simply fantastice the accomadations and service were second to none! We had a group of over 135 plus people there for the event and it went off without an issue. The Staff were GREAT!!

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Torre A, Thank you for your feedback. Our newly renovated banquet space is fabulous and our service is second to none. The staff truly goes out of their way to make our guests feel special. We look forward to hosting your next event. Sincerely, Bill C General Manager More 

Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Solid Marriott location for the business traveler. It has an accessible location; is comfortable, quiet and affordable. No surprises here, it is exactly what you would expect and desire for a quick business trip.

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Gerrit B, Thank you for your feedback. We do have a great location. We are right off I40, close to 540 and 5 miles from the airport. As you mentioned a great location for business travelers. We are located in Research Triangle Park so we are close to many businesses such as IBM, GSK, Metlife, Quintiles and many many... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed a few times for business as single traveller. Good value and the staff do their best... however... the hotel is getting pretty dated and so has some flaws that thye can't cover up. For example loud and dated air conditioning units in the room don;t make for a quiet night's sleep. Single restaurant & bar facility with limited selection.... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear DIsraeli, Thank you for your feedback, without honest feedback we cannot improve. Please accept my apologies for the noisy air conditioning unit. The units do make noise from time to time but can be rectified quickly once we are notified. Our bar and restaurant have a full menu. In addition to the breakfast menu we also offer a breakfast... More 

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