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Marriott at Research Triangle Park

#10 of 69 Hotels in Durham
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4700 Guardian Drive, Durham, NC 27703
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Marriott at Research Triangle Park
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Marriott at Research Triangle Park
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250 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waxhaw, North Carolina
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

In town to visit family. Got back late each nite but enjoyed Concierge Lounge for breakfast and late nite (avail to platinum Marriott members). Food and snacks were great. Beds were amazing, excellent linens, and very quiet.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear cwaters, Thank you for your feedback. We have a wonderful newly renovated concierge lounge. The food and service is great. We also have one of the most comfortable beds in the industry. It is nice to hear you had an excellent stay. We look forward to your next visit. Sincerely, Bill C General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Amazing room, great concierge service and the best customer service you can imagine. I am staying here for a couple weeks. Day one was perfect. Everyone is smiling, got asked multiple times if there's anything I need. The rooms are very quiet and comfortable. Can't wait for the rest of my stay.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear cjgyles, Thank you for your feedback. We have a wonderful newly renovated concierge lounge with great food and service. We have the friendliest staff in town. As you encountered all of our staff smiles and speaks to our guests to ensure their stay is going well. We are looking forward to the rest of your stay with us. Sincerely,... More 

N. Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very comfortable beds, large room, great location. I checked in @ 1:30 am and Troy took great care of me. I have stayed in many Marriots and this is one of the best. Clean, good service, pleasant surroundings, near the freeway.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear tuscanskin, Thank you for your feedback. Our beds are one of the most comfortable in the industry. We do have a great location right off I40, close to 540 and only 5 miles from the airport. We have the cleanest and friendliest hotel in town. We look forward to your next visit. Sincerely, Bill C General Manager More 

Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The service at this Marriott was very good. Our room and bathroom were very clean. The bed was large and comfortable. This is a great hotel for business or if your just visiting one of the college campuses in the area. I will stay here again.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Jason C, Thank you for your feedback. We have the cleanest and friendliest hotel in town. Our bed is one of the best in the industry, very comfortable. We have a great location in the Research Triangle Park. A great central location close to Duke, UNC and NC state. We are just 5 miles from the airport and right... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel this past week while I attended a conference. I have stayed at Marriott hotel across the country, and this one was the best one yet! The staff went above and beyond for me personally, as well as, the conference I attended. The staff were engaging and offered assistance from the moment I walked in the... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Ricky G, Thank you for your feedback. We have the friendliest most accomodating staff in town. All departments throughout the hotel are trained to deliver outstanding customer service. The entire team goes out of their way to engage and please our guests. It is great to hear you experienced such great service. We look forward to your next visit.... More 

Brick, NJ
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been to many Marriotts over the world and I really enjoyed my stay at this one. I would have to say the staff was one of the most pleasant experiences I have witnessed in a long time. My flight was delayed and we arrived at 2am to a very nice man checking us in. He checked us in... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear spbennet, Thank you for your feedback. We have the friendliest staff in town. They go out of their way to make our guests feel welcome. Our newly renovated concierge lounge is fantastic. The room is beautiful and the staff is superb. I will share your comments with the team. We look forward to your next visit. Sincerely, Bill C... More 

Bedford, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel a lot and arrived late and plan to leave early for a flight in the morning . Laronte greeted me after my long drive with a big smile and positive attitude. When he realized I was leaving before the lounge breakfast he offered a breakfast to go delivered to my room tonight. So thoughtful and appreciated. The room... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear hughugDayna, Thank you for your feedback. What a great experience. LaRonte is one of our best. LaRonte and his team regulary go out of their way to go above and beyond to exceed our guests expectations. Thank you for sharing this wonderful experience. We look forward to your next visit. Sincerely, Bill C General Manager More 

Köln
Level Contributor
80 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Marriott is very well located if you have to do business in the research triangle park - if you want to do some shopping or dine a bit more exclusively I would recommend another location. The rooms are nice and big - the beds incredible comfy. Just the bathroom could be a bit bigger - being rather slim I... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear susi_0815, Thank you for your feedback. We are conveniently located right off I40, close to 540 and just 5 miles from the airport. There are dining options starting just a mile away. We offer shuttle service to and from the airport and within a 5 mile radius of the hotel. Our beds are one of the most comfortable in... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel lives up to the Marriott standard in every way. You will not be disappointed. The room and service were impeccable. Their hospitality will greet you as soon as you enter the lobby with the refreshing fruit infused water and fresh fruit awaiting all their guests. Will definitely go back if/when in the area again.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Liz B, Thank you for your feedback. We have the cleanest and friendliest hotel in town. Our over the top hospitality is evident as soon as you walk in the door. Our team embraces hospitality and truly goes out of their way to make our guests feel special. We look forward to your next visit. Sincerely, Bill C General... More 

Providence, Rhode Island
Level Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 24, 2015

Great Marriott Property with superior service. What struck me about this property was the great service, everyone from the front desk to the bell staff and the Concierge Lounge was very friendly and made me feel at home. When I first walked in the door I felt this great service which is always a nice way to arrive somewhere. Both... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear JeffW79, Thank you for your feedback. We have the friendliest most accomodating staff in town. The team in all departments completely understand what great customer service is all about. Everyone goes out of their way to be accomodating and provide excellent service. We have a great location right off I40, close to 540 and just 5 miles from the... More 

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