We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 67 Durham hotels

Marriott at Research Triangle Park

3.5 of 5 Hotel   |   4700 Guardian Drive, Durham, NC 27703
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up To 25,000 Points
Save Saved
You added Marriott at Research Triangle Park to your Saves list
Marriott at Research Triangle Park
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
84%
Ranked #8 of 67 hotels in Durham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
JamSwiss Montego Bay, Jamaica
  • Overview
  • Reviews (194)
  • Photos (33)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (35)
  • Location
  • More
Write a Review

194 people have reviewed this hotel

Traveler rating
    114
    48
    22
    6
    4
See reviews for
20
23
15
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Montego Bay, Jamaica
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent 1 night at the Marriott before leaving Raleigh. The room was great, FREE wifi (yes there are many hotels that still charge for that). Front Desk staff were very pleasant Sara at the bar is AWESOME! The only reason I didn't give the hotel 5 stars is because the carpet in the room was a little musty (the windows... More

Was this review helpful? Yes
NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very nice place. Staff were very nice and courteous.loved the bar area... Near airport about 8 min drive from RDU... Specially thanks to Tamika at front desk made our check in so easy..rooms were very clean.. I would recommend to anyone. Very close to rt 40...

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear NjEagles 2008, Thank you for your feedback. We have the cleanest and friendliest hotel in town. I am pleased to hear Tameka went out of her way to make you feel special. All of our associates are trained this way. We are close to the Airport, I40 and 540. A perfect location to get just about anywhere you need... More

Charlotte
Top Contributor
62 reviews 62 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I wish all my stays were as comfortable and pleasant as this hotel. Starting with an attentive and courteous staff that values my Platinum Elite business. Comfortable, quiet clean room. Hassle free parking. I was very pleased and will book again whenever I am in the Raleigh/Durham area. Great property! Please do keep up the great work.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear JayMoli, Thank you for your feedback. We have the friendliest staff in town. We are in the top 10 for overall guest satisfaction compare to all full service Marriott hotels in the Americas. We look forward to your next visit. Sincerely, Bill C General Manager More

Atlanta
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

I booked a concierge level rooms with sitting area because it was the only room available. Upon arival I was given a normal room on a lower floor with not sitting area. I was not informed of the change of my room at checkin. When I notified the front desk they were unable to provide an explanation as to why... More

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your fedback, without honest feedback we can not improve. Please accept my apologies for the incorrect room type. On the night you stayed and the night before we were sold out. When this happens we sometimes run out of specific room types, I am truly sorry. I am happy to hear the staff lowered... More

Fort Lauderdale
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From check in to check out this Marriott was on point. You can tell the staff has been properly trained. Front desk staff could not have been more friendly and helpful. The banquet staff for our Saturday Night Reception – was so pleasant. We wanted them stop working and be part of our family. Thank you to everybody – Marriott... More

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Bill R, Thank you for your feedback. It is great to hear you had a wonderful experience. We have the friendliest and most accomodating staff in town. We are in the top 10 for overall guest satisfaction compared to all full service Marriott hotels in the Americas. We hope to have you back for another reunion next year. Sincerely, Bill... More

Durham, North Carolina
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

The service at this hotel is great! Very friendly staff-- consistently friendly too! The gym is great, pool is great, food is great and beds are comfortable. I love staying at this hotel because I usually can get a good price and I know I can count on the staff members to go the extra mile to make sure my... More

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Ivy R, Thank you for your feedback. It is great to hear you love our hotel. I will share your comments with the team. We have the friendliest staff in town. They truly care about our guests and go out of their way to make the stay great. We look forward to your next visit. Sincerely, Bill C General... More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 7, 2014

We booked this hotel based upon the website, when we arrived it was apparent that they were understaffed, no bell service or valet. The room had upgraded furniture but was too large for the original room so you couldn't get the luggage cart into the room. The room itself had environmental issues (possibly mold or material breakdown) and we couldn't... More

Was this review helpful? Yes 2
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Guest, Thank you for your feedback, without honest feedback we can not improve. Please accept my apologies for the inconveniences you experienced. You are correct in we do not have valet parking, however we do have bell service handled by the front desk. Bell carts do fit in the rooms, tight fit, however it is not encouraged to bring... More

Fayetteville
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 30, 2014

I recently stayed during a business trip and loved it. By far, the customer service is excellent and from the past reviews, this is one of the most consistent factors about the hotel. Amenities were overall very good and particularly, I enjoyed the size of the indoor pool, the downstairs and upstairs lounge areas, and the grounds were lovely, serene,... More

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. We have the cleaniest and friendliest hotel in town. We are ranked in the top 10 for overall guest satisfaction compared to all full service Marriott hotels in the Americas. Later this year we are remodeling our executive lounge. Once completed it will be modern with all the amenities you would come... More

Boston, Massachusetts
Top Contributor
185 reviews 185 reviews
128 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed June 27, 2014

For an older Marriott property was well renovated and tip top condition. The staff here takes the cake for kindness, attentiveness and just all round being pros at what they do. Compared to my last stay with Sheraton West Des Moines, they were the complete opposite. This is what turns an SPG Platinum to Marriott, not the goofy red carpet... More

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Manny, Thank you for your feedback. As you experienced we have the friendliest staff in town. They truly care about our guests and it shows. We don't roll out the red carpet for everyone. We were trying to make you feel special. We look forward to your next visit. Sincerely, Bill More

Owings Mills Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2014

I traveled with a friend for a Christians conference to this hotel last month. We drove over night and arrived super early in the morning. The Front Office manager (sorry i forgot his name) was absolutely wonderful and accommodating. He allowed us an early check in and we were so appreciative as our eyes were beyond heavy. when we got... More

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. I am pleased to hear the staff went out of there way to make you feel at home and get you checked in early. We have the best Front Office Manager in town. He has been her for 7 years and really goes out of his way to please our guests. Cleanliness... More

Owners: What's your side of the story?
If you own or manage Marriott at Research Triangle Park, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Marriott at Research Triangle Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marriott at Research Triangle Park

Address: 4700 Guardian Drive, Durham, NC 27703
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Marriott, Tingo, BookingOdigeoWL, Hotels.com, Venere and Priceline so you can book your Marriott at Research Triangle Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
View from room (1)
Viewed
Room/suite (3)
Viewed
Bathroom (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (4)
Viewed
Dining (5)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Durham with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Family Hotel in Durham #6 Business Hotel in Durham #13 Romantic Hotel in Durham
Hotel Class
Official Description (provided by the hotel)
Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more   less 
Number of rooms
223

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Marriott at Research Triangle Park and other travelers.
1 question

See all questions (1)

Questions? Get answers from Marriott at Research Triangle Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer