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All 67 Durham hotels

Marriott at Research Triangle Park

3.5 of 5 Hotel   |   4700 Guardian Drive, Durham, NC 27703
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Ranked #17 of 67 Hotels in Durham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
jeimz123 Virginia
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210 reviews from our community

Traveler rating
    120
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    23
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Virginia
Reviewer
5 reviews 5 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I am staying at the Marriott in RTP for Christmas. I should probably disclose that today I woke up with a stocking at my door; it was filled with candy, fresh baked cookies, and a card signed by a bunch of the staff, including an indication that I would receive an extra 2015 Marriott rewards points to celebrate the new... More 

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Wilmington, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

Trip was to attend a football game. Had two connecting rooms that allowed for easy communication and interaction during our two day stay. First night a basketball game several guests wanted to see was not on one of the Hotel channels, however the hotel staff arranged for the game to be available in the lounge areas. All staff personnel had... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear danny w, Thank you for your feedback. As you experienced our staff goes out of there way to please our guests. I am happy to hear they went out of there way to make sure you could see the game you wanted to watch. We have the most accomodating and friendly staff in town. The Marriott beds are one... More 

Oriental, North Carolina
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on our return from Europe. We had some challenging logistics that popped up but the hotel staff addressed them immediately and expertly and their follow up was top notch. We had an excellent room on the Concierge Level. The only problem was the bed. It was so comfortable that we had a hard time getting up in... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear NCSTATEGUY, Thank you for your feedback. I am happy to hear you had a great stay. The Marriott beds are some of the best in the business, very comfortable. The free wi-fi is always a plus. We feel we have the cleanest and friendliest hotel in town. The entire staff has a complete understanding of what great customer service... More 

Palm Harbor, Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there one night before we headed to Pinehurst for some golf. The staff is very pleasant and helpful. We arrived early and they stored our bags and golf gear until our rooms were ready. The cost of the room was very reasonable.

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Mark L, Thank you for your feedback. We are conveniently located right off I40 and 5 miles from the airport. It is a great location making it easy to get to anywhere in the triangle area. Our associates are the best. They are the friendliest team in town. They go out of their way to make our guests comfortable.... More 

Raleigh, North Carolina
Top Contributor
194 reviews 194 reviews
51 hotel reviews
95 helpful votes 95 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I am part of a women's networking group who has been meeting bimonthly in the large breakfast area of the hotel. We liked having a large table and it being quieter than a coffee shop, as there are hardly any people there in the morning through the week. The $3.50 price for sub-par coffee was something we put up with,... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Jamie K, Thank you for your feedback, without honest feedback we can not improve. I have taken some time to research your comments and I respectively disagree. We serve Starbucks coffee and although some folks do not like Starbucks coffee I don't believe it is sub-par. Our buffet price is $16.95 per person, not $20 as you described. The... More 

Boston, Massachusetts
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 13, 2014

Was in for a couple of days of meetings in RTP and was so impressed with the value that this Marriott delivered. Spacious room that met all expectations. A fitness room that is minimalist but delivered. The front desk staff was welcoming and friendly. Location was tops. Just minutes from RDU and my company's offices.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Perry C, Thank you for your feedback. I am happy to hear you enjoyed your stay with us. We have great rooms and a solid fitness center. It is spacious and equiped with modern equipment. We have a great location close to many businesses and just 5 miles to the airport. We are also located right off I40 and... More 

Usa, Japan
Top Contributor
62 reviews 62 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 13, 2014

The rooms are very clean, comfortable bed, good working conditions at the desk (enough and easily accessible power outlets). The staff at the front desk was very friendly and efficient. Well equipped 24h gym. Very good wifi internet speed in the room. I had a complaint regarding the A/C unit being too loud during the night; I was particularly impressed... More 

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear MN_Global, Thank you for your feedback. We feel we have the cleaniest and friendliest hotel in town. The 24HR gym is spacious with modern equipment and the wifi has been upgraded to comply with the latest standards. Thank you for reporting the AC unit issue. As you experienced we take every guest concern seriously and adress it immediately. I... More 

Montville, Connecticut
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 11, 2014

This hotel got 4 stars because of the conveniences offered. The hotel is a little outdated, but clean. The service is outstanding. But the thing that stands out is the conveniences offered for the business traveler. From the shuttle bus from the airport and then to my business location to the business center, the focus on the business traveler is... More 

Was this review helpful? Yes 1
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Sheila G, Thank you for your feedback. We have a clean hotel and friendly staff. The staff goes out of their way to make guests feel at home. We renovated our banquet space in August and it is modern and beautiful. We are 5 miles from the airport and right off I40. Our shuttle takes guests within a 5... More 

Lagos, Nigeria
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 7, 2014

I stayed here from 21st - 23rd Oct so can't say much about the hotel but for the short stay I had a beautiful experience from availability of airport shuttle to the cheerful front desk staff ever willing to help, the only downside was the mediocre food from Newtons. There was no microwave in the room, this is a lapse... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear valued guest, Thank you for your feedback without honest feedback we can not improve. Please accept my apologies for the mediocre food in Newtons. We typically receive positive comments about our food quality in the restaurant. We have a breakfast buffet in the morning and a good variety of items on our menus. You are correct about no microwaves... More 

Nashville, Tennessee
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 25, 2014

i reserved my room two weeks in advance and when I reached the hotel little past midnight, my double bed room reservation was not available. The front desk personnel Edrick says, rooms are not guaranteed a lot of people makes this mistake, the website says so. Upon asking whether he reported it to his management he had a smile on... More 

Was this review helpful? Yes 2
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. Please accept my apologies for the lack of doubles available. Unfortunately, your reservation was for a king bed room and we were out of doubles. We always try to accommodate guest request for doubles whenever possible, it just wasn’t possible in this situation, I am truly sorry. It is my understanding that... More 

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Additional Information about Marriott at Research Triangle Park

Address: 4700 Guardian Drive, Durham, NC 27703
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Number of rooms: 223
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Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott
Hotel Style:
#9 Business Hotel in Durham
#14 Romantic Hotel in Durham

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