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All 67 Durham hotels

Marriott at Research Triangle Park

3.5 of 5 Hotel   |   4700 Guardian Drive, Durham, NC 27703
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85%
Ranked #7 of 67 Hotels in Durham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
AtlantaQTraveler Atlanta
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197 reviews from our community

Traveler rating
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    22
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Atlanta
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed there last week. Staff was great. Friendly front desk staff. Check in was a great experience. Great service at the restaurant for breakfast. Nice buffet. One of the very nice waitresses offered to get me some fresh scrambled eggs, they were delicious. Indoor pool. I didn't have a swimsuit but it looked inviting. Fitness room was clean and bright.... More

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear AtlantaQTraveler, Thank you for your feedback. We have the cleanest and friendliest hotel in town. Our front desk and restaurant staff really do go out of their way to please our guests. It is nice to hear you had a great experience. I will share your comments with the team. We look forward to your next visit. Sincerely, Bill... More

London, United Kingdom
Top Contributor
126 reviews 126 reviews
47 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ideally situated a short 10 minute drive from the Raleigh-Durham International Airport, the Marriott at Research Triangle Park is also conveniently located for business travellers visiting the likes of IBM at the Research Triangle. The hotel is a large hotel, with over 200 rooms and although the bar and restaurant aren't particularly large it never felt particularly crowded (even though... More

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear smurf4568, Thank you for your feedback. We are conveniently located in the Research Triangle Park close to many businesses like IBM, GSK, MetLife, Cisco, Quintiles, etc. We are right off I40 making it easy to get almost anywhere. Just 5 miles from the airport and close to 540 as well. We are a full service hotel with all the... More

Miami, Florida
Senior Contributor
24 reviews 24 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We routinely stay here because the staff is beyond the best we have ever seen, the rooms are always top notch, and the in-hotel restaurant provides great meals and service. The pool, fitness center, and guest services make this hotel A+++

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear matajam, Thank you for your feedback. It's nice to hear you come back year after year due to the great staff and service. Many of our associates have been here for years. We feel we have the cleanest and friendliest hotel in town. We are in the top 10 for overall guest satisfaction compared to all full service Marriott... More

Montego Bay, Jamaica
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent 1 night at the Marriott before leaving Raleigh. The room was great, FREE wifi (yes there are many hotels that still charge for that). Front Desk staff were very pleasant Sara at the bar is AWESOME! The only reason I didn't give the hotel 5 stars is because the carpet in the room was a little musty (the windows... More

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear JamSwiss, Thank you for your feedback. We have the friendliest staff in town. I am glad you were able to experience that. Sara has been here for a long time and is one of our best. I will share your comments with the team. Sincerely, Bill C General Manager More

NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 12, 2014

Very nice place. Staff were very nice and courteous.loved the bar area... Near airport about 8 min drive from RDU... Specially thanks to Tamika at front desk made our check in so easy..rooms were very clean.. I would recommend to anyone. Very close to rt 40...

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear NjEagles 2008, Thank you for your feedback. We have the cleanest and friendliest hotel in town. I am pleased to hear Tameka went out of her way to make you feel special. All of our associates are trained this way. We are close to the Airport, I40 and 540. A perfect location to get just about anywhere you need... More

Charlotte
Top Contributor
62 reviews 62 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 1, 2014

I wish all my stays were as comfortable and pleasant as this hotel. Starting with an attentive and courteous staff that values my Platinum Elite business. Comfortable, quiet clean room. Hassle free parking. I was very pleased and will book again whenever I am in the Raleigh/Durham area. Great property! Please do keep up the great work.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear JayMoli, Thank you for your feedback. We have the friendliest staff in town. We are in the top 10 for overall guest satisfaction compare to all full service Marriott hotels in the Americas. We look forward to your next visit. Sincerely, Bill C General Manager More

Atlanta
1 review
3 of 5 stars Reviewed July 22, 2014 via mobile

I booked a concierge level rooms with sitting area because it was the only room available. Upon arival I was given a normal room on a lower floor with not sitting area. I was not informed of the change of my room at checkin. When I notified the front desk they were unable to provide an explanation as to why... More

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your fedback, without honest feedback we can not improve. Please accept my apologies for the incorrect room type. On the night you stayed and the night before we were sold out. When this happens we sometimes run out of specific room types, I am truly sorry. I am happy to hear the staff lowered... More

Fort Lauderdale
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2014

From check in to check out this Marriott was on point. You can tell the staff has been properly trained. Front desk staff could not have been more friendly and helpful. The banquet staff for our Saturday Night Reception – was so pleasant. We wanted them stop working and be part of our family. Thank you to everybody – Marriott... More

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Bill R, Thank you for your feedback. It is great to hear you had a wonderful experience. We have the friendliest and most accomodating staff in town. We are in the top 10 for overall guest satisfaction compared to all full service Marriott hotels in the Americas. We hope to have you back for another reunion next year. Sincerely, Bill... More

Durham, North Carolina
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

The service at this hotel is great! Very friendly staff-- consistently friendly too! The gym is great, pool is great, food is great and beds are comfortable. I love staying at this hotel because I usually can get a good price and I know I can count on the staff members to go the extra mile to make sure my... More

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Ivy R, Thank you for your feedback. It is great to hear you love our hotel. I will share your comments with the team. We have the friendliest staff in town. They truly care about our guests and go out of their way to make the stay great. We look forward to your next visit. Sincerely, Bill C General... More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 7, 2014

We booked this hotel based upon the website, when we arrived it was apparent that they were understaffed, no bell service or valet. The room had upgraded furniture but was too large for the original room so you couldn't get the luggage cart into the room. The room itself had environmental issues (possibly mold or material breakdown) and we couldn't... More

Was this review helpful? Yes 3
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Guest, Thank you for your feedback, without honest feedback we can not improve. Please accept my apologies for the inconveniences you experienced. You are correct in we do not have valet parking, however we do have bell service handled by the front desk. Bell carts do fit in the rooms, tight fit, however it is not encouraged to bring... More

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Additional Information about Marriott at Research Triangle Park

Address: 4700 Guardian Drive, Durham, NC 27703
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
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Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott

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