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All 67 Durham hotels

Marriott at Research Triangle Park

3.5 of 5 Hotel   |   4700 Guardian Drive, Durham, NC 27703
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Marriott at Research Triangle Park

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84%
Ranked #8 of 67 hotels in Durham
Certificate of Excellence 2013
A recent review
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171 people have reviewed this hotel

Traveler rating
    102
    39
    21
    5
    4
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16
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102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Charlotte
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I got the hotel late, around midnight. Upon walking up from my car, I noticed a large group of people partying in front of the property in its common area. It was midnight and I thought, "They will be done soon." During the check-in process, I noticed several of the party members chatting up the front desk staff and the... More

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Boston, Massachusetts
Top Contributor
141 reviews 141 reviews
64 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

As a major road warrior , I look to Hotel Chains who truly deliver consistent outstanding services, quality products/properties, and take care of their most loyal customers. The Marriott Research Triangle is one of those hotels that meets all those aforementioned attributes and actually delivered personal service as well! My three day stay here started by e-check in, arriving at... More

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. We are happy to hear we provided you with outstanding service. We have the friendliest staff in town. They all really do care for our guests and go out of their way to try and find ways to WOW them. We pride ourselves on excellent service and are in the top 10%... More

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for four days and thoroughly enjoyed it. Conveniently located near major highways, airport and the cities of Raleigh and Durham. Rooms are good size and clean. Staff was very pleasant and accommodating. The hotel is very well maintained and handled large crowd (NCAA Tourney, et al) with ease.

Was this review helpful? Yes 1
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your comments. We have a great location. Right off I40, close to 540 and minutes from the airport. We have the cleaniest and friendliest hotel in town. Our staff really goes out of their way to please our guests. We look forward to your next stay with us. Sincerely, Bill More

Maryland
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is convenient to the major highways, it is well maintained and has a very professional staff. We stayed here for 4 nights while attending the NCAA basketball tournament. We found our room and bathroom to be very clean and very comfortable. Complimentary coffee and newspapers in the lobby each morning and a full service restaurant. Some earlier reviews... More

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. We are located right off of I40, minutes from 540 and close to the airport. We pride ourselves on having a clean hotel and friendly staff. We look forward to your next visit. Sincerely, Bill More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 5 days and after my last experience at the Lax Marriott I wasn't expecting much. But I was surprised, my room was big and my bed was very comfortable. The staff was very friendly and the food was great. The breakfast was really good and i really enjoyed myself. I think I will change my summer vacation... More

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your comments. We have the cleaniest and friendliest hotel in town. Our food and beverage quality is excellent and the staff is top notch. I am pleased to hear you had a great stay. I will share your comments with the team. We look forward to your next visit. Sincerely, Bill More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 15, 2014

All the staff were friendly and the service provided was great. Close to the airport and office areas. The room was clean and well maintained. The shuttle service to airport, office and other nearby areas make it even better. But their dine in menu option is not a big list to choose from.

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. We have the cleaniest and friendliest hotel in town. Our staff truly goes out of their way to make our guests feel at home. Our shuttle goes within a three mile radius of the hotel, complimentary. We are close to the airport, I40 and 540. Our restaurant has great service and quality... More

Watkins Glen, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2014

After picking my wife up in Raleigh we wanted to stay at a nice hotel to take in the city. This Marriott fits the bill! You can take advantage of weekend rates and amenities that may not be available M-F. The hotel is very clean, up to date, has a friendly/attentive staff, great pool/ whirlpool, great food, breakfast buffet. We... More

Was this review helpful? Yes 3
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Jeff, Thank you for your feedback. We have very competitive rates on the weekend perfect for a getaway. We have the cleaniest and friendliest hotel in town. Our staff truly goes out of their way to make guests happy. The breakfast buffet is great, it has all the items you would expect including omlets. The concierge level is a... More

Burke, VA
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 10, 2014

I've stayed at this hotel on many occasions. Probably more than 750 nights over the past 13 years. I've been impressed by the sameness involved. The same friendly greetings. The same recognition of me as a regular guest (it think its the same for everyone but I can't really tell.) The same good food. The same wonderful banter at the... More

Was this review helpful? Yes 1
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. What makes our hotel great are the wonderful associates we have. Many of them have been here for years which allows us to be consistant and make personal connections with our repeat guests. Service is our top priority. We make it a point to go out of our way to ensure our... More

New York City, NY
Top Contributor
326 reviews 326 reviews
55 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed February 8, 2014

Spent 2 nights here on a recent business trip and found the staff to be extremely pleasant and friendly, without being overly effusive. Check in was quick and efficient. Check out, the same. I ate at Newton's one night and found it to be quite good. The room and the public areas though are in need of a redo. The... More

Was this review helpful? Yes 2
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Guest, Thank you for your feedback. I am happy to hear the staff service was pleasent and friendly. We are in the top 10 for overall guest satisfaction in all Marriott Hotels in the Americas. We have the friendliest staff in town. I respectfully disagree with your assessment of the lobby and rooms. They were remodeled in 2009 and... More

Asheville, North Carolina
Contributor
18 reviews 18 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 26, 2014

I stayed here on business and when I arrived there was an empty water bottle under the covers of my bed. The manager was very apologetic and moved me to another room and he even carried my suitcase himself. The new room was spotless. The toilet paper in the bathroom was very thin and scratchy and the towels were skimpy... More

Was this review helpful? Yes 1
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear CarolinaBroncoLady, Thank you for your feedback, without honest feedback we can not improve. Please accept my apologies for the empty water bottle in the bed. We have investigated this and have determined a guest that did not use the second bed in the room bed must have placed it there. We have reviewed this with the team so we... More

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Additional Information about Marriott at Research Triangle Park

Also Known As:
Marriott At Research Triangle Park Hotel
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott
Address: 4700 Guardian Drive, Durham, NC 27703
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Durham
#15 Family Hotel in Durham
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Official Description (provided by the hotel):
Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more   less 
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