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Marriott at Research Triangle Park

3.5 of 5 4700 Guardian Drive, Durham, NC 27703
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Marriott at Research Triangle Park
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Marriott at Research Triangle Park
Marriott at Research Triangle Park
Marriott at Research Triangle Park
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217 reviews from our community

Traveler rating
    126
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

I was only here for one night on business. The gym and pool are better than most. I got a really good night's sleep which is the most important thing for me. One thing this Marriott didn't do was futz with the HVAC in the middle of the night. The GM was very attentive. One minor quibble is that the... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Rachelsima, Thank you for your feedback. Our fitness room is modern, spacious with a good variety of equipment. The Marriot beds are some of the best in the business, very comfortable. We definately do not mess with the HVAC units in the middle of the night. It is up to our guests to determine how they would like them... More 

Nashville, Tennessee
Top Contributor
258 reviews 258 reviews
209 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's older...but nicely done, very good gym, classic style rooms, good internet, nice concierge lounge, and great food in the restaurant. It's not perfect - but it's very good. One word of warning - the light restriction in the room (i.e. curtains) is horrible - underneath, in the middle - light pierces through. Make sure you bring a sleep mask... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear TravelManSouth, Thank you for your fedback. The hotel itself is older as you mentioned but we have kept it up over the years. Newly renovated banquet space in August, a modern fitness center, etc. Our concierge lounge serves some great food. Our Chef goes out of his way to serve items that are more upscale than you may normally... More 

Los Angeles
Top Contributor
54 reviews 54 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I spent 6 days over the Christmas at the hotel and were very impressed by the very helpful staff whom we interacted with nothing was too much trouble, including ensuring the room was feather free, since we are both allergic to down pillows and comforters . In addition, we found little "goody" boxes in our room each... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear pmcleans, Thank you for your feedback. We have the friendliest most accomodating staff in town. The stocking was the idea of our hourly associates. They truly understand outstanding customer service. The team consistently goes above and beyond for our guests. We hope to have you stay with us again in the future. Sincerely, Bill C General Manager More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed in the hotel over the Christmas Holiday. The staff was excellent and very attentive. Our room was very clean and the housekeeping staff did a wonderful job as well. On Christmas morning, we had a stocking hanging on our door filled with goodies. Any time we are in the area and need a hotel, this will be the... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear mstewart1985, Thank you for your feedback. We have the cleanest and friendliest hotel in town. Our staff really goes out of there way to make our guests feel special. I happy to hear you experienced this with the Christmas day stocking. This idea came from our hourly staff. They truly know what oustanding service is all about. We look... More 

Columbus, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

The Marriott at the Research Triangle Park is what most business travelers are looking for. It's close to the airport, has a shuttle, close to shopping and restaurants, and the staff takes care of you. Everyone wants to feel special from time to time and this place delivers.

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Chris K, Thank you for your feedback. We are conviently located right off I40, close to 540 and five miles from the airport. We also have a complimentary shuttle that takes guests to the airport and to local businesses. Our best aspect is our staff. They are the friendliest most accomodating staff in town. They try to make everyone... More 

Aurora, Colorado
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this same hotel on and off for over 10 years, and they are the epitome of what good service is all about. I wish all of the hotels I stayed at were as great as this one! The staff is very friendly and professional, and worked with me my last visit in order to accommodate my... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear JimP, Thank you for your feedback. Your loyalty over the years is also greatly appreciated. Our staff is the friendliest in town and truly understand how to execute good service. They go out of their way to accomodate our guests. We look forward to your next visit. Sincerely, Bill C General Manager More 

Ireland
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel several times now for business, each time the staff excel on service and politeness, always willing to help or advise. Rooms are a decent size and internet is a reasonable speed. The bar / hotel menu is not too bad, but may get tiresome if you were on an extended stay, however plenty of... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear IrishWorldTraveler, Thank you for your feedback and for being a loyal guest. It is great to hear you continue to come back. We have the friendliest staff in town. They go out of their way to please our guests. We are five miles from the airport and close to shopping and restaurants. Also right off I40. We will roll... More 

Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I am staying at the Marriott in RTP for Christmas. I should probably disclose that today I woke up with a stocking at my door; it was filled with candy, fresh baked cookies, and a card signed by a bunch of the staff, including an indication that I would receive an extra 2015 Marriott rewards points to celebrate the new... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear jeimz123, Thank you for your feedback. I am happy to hear how wonderful the staff treated you during your stay. It was their idea to do the stockings for all our guests on Christmas. I am truly lucky to have such a wonderful staff. They truly care about our guests and find ways to make them feel special. I... More 

Wilmington, North Carolina
1 review
5 of 5 stars Reviewed December 21, 2014

Trip was to attend a football game. Had two connecting rooms that allowed for easy communication and interaction during our two day stay. First night a basketball game several guests wanted to see was not on one of the Hotel channels, however the hotel staff arranged for the game to be available in the lounge areas. All staff personnel had... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear danny w, Thank you for your feedback. As you experienced our staff goes out of there way to please our guests. I am happy to hear they went out of there way to make sure you could see the game you wanted to watch. We have the most accomodating and friendly staff in town. The Marriott beds are one... More 

Oriental, North Carolina
Top Contributor
50 reviews 50 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 10, 2014

We stayed here on our return from Europe. We had some challenging logistics that popped up but the hotel staff addressed them immediately and expertly and their follow up was top notch. We had an excellent room on the Concierge Level. The only problem was the bed. It was so comfortable that we had a hard time getting up in... More 

Was this review helpful? Yes
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear NCSTATEGUY, Thank you for your feedback. I am happy to hear you had a great stay. The Marriott beds are some of the best in the business, very comfortable. The free wi-fi is always a plus. We feel we have the cleanest and friendliest hotel in town. The entire staff has a complete understanding of what great customer service... More 

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Additional Information about Marriott at Research Triangle Park

Address: 4700 Guardian Drive, Durham, NC 27703
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Number of rooms: 223
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Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott
Hotel Style:
#6 Romantic Hotel in Durham
#7 Business Hotel in Durham
#22 Family Hotel in Durham

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