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All 67 Durham hotels

Holiday Inn Express Durham

2.5 of 5 Hotel   |   2516 Guess Road, Durham, NC 27705
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Holiday Inn Express Durham

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Ranked #21 of 67 hotels in Durham
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
cyberdiva1908 New Bern, North Carolina
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75 people have reviewed this hotel

Traveler rating
    33
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    11
    4
    2
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
New Bern, North Carolina
Contributor
13 reviews 13 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is quite convenient to the highway, which makes it quite accessible. The staff there was wonderful and I must give special commendation to Dane' Williams who was able to personally decipher the mystery of my fridge. <smile> The decor of the hotel is really nice. Everything in the hotel was clean and the bed was so comfortable that... More

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DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear cyberdiva1908, We appreciate you taking the time to write a review and are glad to hear you had a great stay! Thanks so much for your kind words for our staff and I'm happy you found our location excellent for your needs. We look forward to seeing you the next time you're in Durham; thank you again for your... More

Apex, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for ONE purpose only -- its proximity to DUKE University Medical Center. My wife underwent a very serious and prolonged brain operation for the removal of a large tumor. While I live only 30 miles/30 minutes from the hospital I wanted to be close enough so I could get to the hospital very quickly by... More

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DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear RiverSt, Thank you for taking the time to write a comprehensive review and share all of your feedback regarding your stay. We are glad to hear everything went well with your wife's operation, but deeply apologize for all of the miscommunication and inconvenience regarding your transportation to and from the hospital, and our team will discuss your feedback promptly... More

Lenoir, North Carolina
Top Contributor
64 reviews 64 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 10, 2014

My fiance and I stayed here for a friends wedding and, I swear, it was like sleeping on a table with a sheet thrown over it. Not only that, but the bath tub was dirty. We didn't want to complain while we were there because my friend's parents paid for our room and we didn't want to seem ungrateful to... More

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DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear mackncsu, Thank you for your feedback regarding our Holiday Inn Express - we're deeply sorry that your stay fell short of your expectations and that our desk staff did not act in an appropriate manner when you complained. Please give me a call at the number below and I would be happy to speak with you to help make... More

Brazil, Indiana
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 9, 2014

We stayed at the Holiday Inn Express during a visit to our son at Duke. The best asset of this hotel is the staff, front desk, maintenance, and housekeeping. We were there during a power outage and even with all the pressure, the staff remained friendly and helpful. The rooms are clean and comfortable. Having a fridge and microwave is... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Opor8, Thank you for your review and we hope you had a nice visit with your son. We're glad you found our service great despite the circumstances and had a comfortable, clean stay overall. Thanks again for your comments and high ratings and we look forward to your next trip to Durham! David Amick eCommerce Manager Daly Seven, Inc More

Greenville, North Carolina
2 reviews
5 of 5 stars Reviewed February 1, 2014

We have stayed here twice after shows at the DPAC, and both times were GREAT. Gwen at the front desk is awesome -- love her! They appreciate their rewards members, which is always nice. Very clean, comfortable room -- it had everything we needed, and we slept very well. EXCELLENT breakfast at this location -- that is my favorite part!... More

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DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Melissa_F_in_NC, Thanks for sharing your experience at our Holiday Inn Express and choosing us during your past couple visits to Durham! We're delighted you had an excellent stay all-around and loved our complimentary breakfast so much. We appreciate your high ratings and look forward to your next stay; thank you again for your comments! David Amick eCommerce Manager Daly... More

New Bern, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2013

Not a luxurious hotel but comfortably adequate and clean - better than average quick - free breakfast but little long stay amenities - i.e. no exercise room or indoor pool. Good location to major highways. A lot of touristy stuff - museums, gardens, etc on same side (west side) of town. Could use better / stronger coffee...

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear tom g, Thank you for your review and feedback - I'm happy to read you had a good stay overall and that our location worked out well for your needs. We appreciate your high ratings and look forward to seeing you the next time you're in Durham! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More

Philadelphia, Pennsylvania
Senior Contributor
32 reviews 32 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2013

Rooms are spotless, the staff is very polite and accommodating, they also have like a travel guide in the rooms for all the attractions in the area. It s like they want you here. There is no room service or onsite restaurant, but one thing you will not do in Durham is starve. It is a quiet, comfortable place to... More

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DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear KimVallejo, We appreciate you leaving a review of your recent stay and are very pleased it was a great one! We are indeed nearby many restaurants and are happy you found our staff so helpful and friendly. Thank you again for your comments and we hope to see you for another visit soon! David Amick eCommerce Manager Daly Seven,... More

San Jose, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed October 14, 2013

My daughter and I stayed for four nights and checked out on 10/13/2013. We have been all over the world and stayed in all kinds of hotels, so we were surprised that we can still be impressed by this hotel. The facilities don't provide fancy stuffs like workout equipment or indoor pool ( they do have an outdoor pool but... More

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DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear pt_hiker88, Thank you for taking the time to write such a comprehensive account of your experience at our hotel and we're delighted to hear we succeeded in providing a home away from home for you! We're grateful for your kind words for our staff and high ratings across the board, especially given how much you've traveled. Thanks again for... More

Wilmington, North Carolina
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 29, 2013

Stayed just one night .... HIE is our usual first choice for short road trip accommodation and this location was up to the normal standard we expect. Very courteous and helpful young man on the front desk. We were checked in and installed in our room in a heartbeat. Clean, pleasant room. The breakfast area was particularly well organized with... More

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DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear TarHeelTraveler286, Thanks for taking the time to review our Holiday Inn Express. I'm happy to hear we were able to meet your expectations and that you had a nice stay! We're also glad you liked our complimentary breakfast and found our staff very friendly and helpful. Thank you again for your comments and we look forward to seeing you... More

Rochester, Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 4, 2013

This hotel had great customer service, great breakfast (free) and walking distance to local restaurants. The only down fall with this hotel would be no hotel restaurant or bar/lounge. I was here for a week due to a work trip, it would have been nice to have a lounge to gather after training.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear tara h, We appreciate you reviewing your stay with us & are happy that you had a great stay and found our customer service great. I do apologize that our lack of an on-site restaurant was an inconvenience, though as you mention we are nearby a number of great local restaurants. Thank you again for your review and we... More

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Additional Information about Holiday Inn Express Durham

Also Known As:
Holiday Inn Express Durham Hotel
Holiday Inn Express Durham Hotel Durham
Holiday Inn Durham
Durham Holiday Inn
Address: 2516 Guess Road, Durham, NC 27705
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Durham
#19 Family Hotel in Durham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Durham 2.5*
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