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Holiday Inn Express Durham

2.5 of 5 2516 Guess Road, Durham, NC 27705
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Certificate of Excellence 2014
Holiday Inn Express Durham
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Holiday Inn Express Durham
Holiday Inn Express Durham
Holiday Inn Express Durham
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92 reviews from our community

Traveler rating
    36
    31
    18
    4
    3
See reviews for
24
17
12
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Williamsburg, Virginia
Top Contributor
159 reviews 159 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 1 week ago

After driving all day, this place was a sight for sore eyes! My only complaint was the highway noise from the Interstate. Ask for a room opposite the highway with an odd number. The breakfast was good for what is provided and has some great options for everyone.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear KErickson96, Thank you for reviewing our Holiday Inn Express - I'm glad we gave you a comfortable place to rest after a long day of driving! We do apologize for any inconvenience due to highway noise and are happy to accommodate requests for rooms on the opposite side of the property given availability. Thanks again for your comments and... More 

Brighton, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a week over the Christmas holidays visiting family. The staff, from the front desk to housekeeping, was very professional, accomodating and friendly. Our room was very clean and the beds were comfortable. After reading earlier reviews, I was a bit dubious about making a reservation but have absolutely nothing to complain about! The food was good,... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Kathy P, Thank you for giving us a try and taking the time to leave a review - I'm glad you had a great visit and found our staff so helpful & friendly! It's also great to hear you found your room very comfortable and clean. We look forward to your next stay; thanks again for your praise! David... More 

Hampstead
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a convenient location, close to interstate, but far enough away that you don't have a lot of road noise. Staff is friendly, breakfast is standard for hotels. Clean rooms, would stay here again.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Stephanie L, We appreciate you taking the time to review our Holiday Inn Express; it's great to read you enjoyed your stay and our location was great for your needs! We hope to see you for another visit soon. Thanks again for your comments! David Amick eCommerce Manager Daly Seven, Inc More 

Houston
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was comfortable but room had a musty smell. Otherwise, all was good. We were told by Holiday Inn central on the phone that they had a fitness center, which they don't. However, guests have privileges at a fitness center near by, if you arrive when they're open. We were also told they have a 24 hour shuttle - which... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear HoustonTravel1, Thank you for your review. We're glad you had a comfortable stay! We do apologize for the miscommunication during your reservation and appreciate the feedback. Thanks again for your comments and we hope to see you the next time you're in the area. David Amick eCommerce Manager Daly Seven, Inc More 

Cleveland, Ohio
Top Contributor
90 reviews 90 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed September 17, 2014

We had a very comfortable overnight stay here. The staff at check in was very friendly, efficient and welcoming. The room was older and on the smaller side, but very clean. It is located within minutes of Duke University.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear sierradog1, Thank you for taking the time to review our Holiday Inn Express - it's great to hear your visit was very comfortable and our staff was able to take care of your needs! We hope to see you the next time you're in Durham. Thanks again for your comments! David Amick eCommerce Manager Daly Seven, Inc More 

Charlotte, North Carolina
1 review
3 of 5 stars Reviewed September 14, 2014

Without a doubt the nicest staff in Durham! This is an average hotel , convenient location, older, but great staff - definitely a great place if you need to bring your dog along. Breakfast was better than the typical HI Express.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Vacationtraveler1960, Thank you for taking the time to review our hotel - we really appreciate your kind words for our staff! I'm also glad you could take advantage of our "pet friendly" status. We do apologize for any inconvenience with your bed and will discuss your comments with our team further. Thanks again for your comments and we hope... More 

Lititz, Pennsylvania
Top Contributor
85 reviews 85 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 1, 2014

I was in the area last week so I stayed at this hotel due to its location. The hotel was clean and well maintained. The bed was a bit worn but OK as well as were the linens. The breakfast bar was excellent. The television was a bit small for the size of the room -- it was difficult to... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear BVDPA, Thank you for taking the time to review our hotel; I'm glad you found everything very clean and enjoyed our complimentary breakfast! I will pass your other feedback onto our team for further discussion and apologize for any inconvenience. Thanks again for your comments and we hope to see you during a future visit to Durham! David Amick... More 

Saint Louis, Missouri
Top Contributor
85 reviews 85 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 7, 2014

Passing through on business and had a 2 night stay. This is a typical HIE property, but all of the staff made it a friendly place, and I would certainly stay here again. Conveniently located right off the interstate, but very quiet. Texas Roadhouse close, pizza delivery close, so that made it convenient for meals. The Good: 1. Staff! A+,... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear GadgetMedic, Thank you for reviewing your recent stay; I'm glad to hear you enjoyed most aspects of your stay and found our staff excellent! However, I do apologize that you experienced issues with our complimentary Wi-Fi and will pass your feedback onto our corporate team to look into it further. Otherwise, we appreciate your high ratings and look forward... More 

Fort Mill
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2014

Great location, very friendly staff. Clean rooms, rooms were updated. I would stay here again on my way through. Hotel provided pizza one night. Breakfast was okay, had a problem with milk freezing in the fridge.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear RichM7272, Thank you for reviewing your stay - I'm happy to hear you found our staff very friendly and that our location right off I-85 was great for your needs! We appreciate your 5-star ratings and will pass your feedback regarding your refrigerator onto our maintenance team. Thanks again for your comments and we'll see you the next time... More 

Baltimore, Maryland
Contributor
15 reviews 15 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 14, 2014

for an overnight stay while traveling. This was our second stay here at this location. The hotel staff were friendly. However, someone should have hung an out of order sign on the elevator which was out for most of the evening. Using the stairway was actually good exercise so I'm not really complaining. We will definitely stay again during our... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Angel D, We appreciate you taking the time to review your recent visit & apologize for the inconvenience - our team will do a better job in the future of informing our guests when anything is out of order. Otherwise, we're glad you found our staff friendly and rated our cleanliness and your sleep quality highly. Thanks again for... More 

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Additional Information about Holiday Inn Express Durham

Address: 2516 Guess Road, Durham, NC 27705
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Durham 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Durham Hotel Durham
Holiday Inn Durham
Durham Holiday Inn

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