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All 67 Durham hotels

Holiday Inn Express Durham

2.5 of 5 Hotel   |   2516 Guess Road, Durham, NC 27705
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Ranked #30 of 67 Hotels in Durham
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 17, 2014
sierradog1 Cleveland, Ohio
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88 reviews from our community

Traveler rating
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    30
    16
    4
    3
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22
17
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Ohio
Top Contributor
91 reviews 91 reviews
22 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed September 17, 2014

We had a very comfortable overnight stay here. The staff at check in was very friendly, efficient and welcoming. The room was older and on the smaller side, but very clean. It is located within minutes of Duke University.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear sierradog1, Thank you for taking the time to review our Holiday Inn Express - it's great to hear your visit was very comfortable and our staff was able to take care of your needs! We hope to see you the next time you're in Durham. Thanks again for your comments! David Amick eCommerce Manager Daly Seven, Inc More

Charlotte, North Carolina
1 review
3 of 5 stars Reviewed September 14, 2014

Without a doubt the nicest staff in Durham! This is an average hotel , convenient location, older, but great staff - definitely a great place if you need to bring your dog along. Breakfast was better than the typical HI Express.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Vacationtraveler1960, Thank you for taking the time to review our hotel - we really appreciate your kind words for our staff! I'm also glad you could take advantage of our "pet friendly" status. We do apologize for any inconvenience with your bed and will discuss your comments with our team further. Thanks again for your comments and we hope... More

Lititz, Pennsylvania
Top Contributor
69 reviews 69 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 1, 2014

I was in the area last week so I stayed at this hotel due to its location. The hotel was clean and well maintained. The bed was a bit worn but OK as well as were the linens. The breakfast bar was excellent. The television was a bit small for the size of the room -- it was difficult to... More

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DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear BVDPA, Thank you for taking the time to review our hotel; I'm glad you found everything very clean and enjoyed our complimentary breakfast! I will pass your other feedback onto our team for further discussion and apologize for any inconvenience. Thanks again for your comments and we hope to see you during a future visit to Durham! David Amick... More

Saint Louis, Missouri
Top Contributor
83 reviews 83 reviews
38 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 7, 2014

Passing through on business and had a 2 night stay. This is a typical HIE property, but all of the staff made it a friendly place, and I would certainly stay here again. Conveniently located right off the interstate, but very quiet. Texas Roadhouse close, pizza delivery close, so that made it convenient for meals. The Good: 1. Staff! A+,... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear GadgetMedic, Thank you for reviewing your recent stay; I'm glad to hear you enjoyed most aspects of your stay and found our staff excellent! However, I do apologize that you experienced issues with our complimentary Wi-Fi and will pass your feedback onto our corporate team to look into it further. Otherwise, we appreciate your high ratings and look forward... More

Fort Mill
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2014

Great location, very friendly staff. Clean rooms, rooms were updated. I would stay here again on my way through. Hotel provided pizza one night. Breakfast was okay, had a problem with milk freezing in the fridge.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear RichM7272, Thank you for reviewing your stay - I'm happy to hear you found our staff very friendly and that our location right off I-85 was great for your needs! We appreciate your 5-star ratings and will pass your feedback regarding your refrigerator onto our maintenance team. Thanks again for your comments and we'll see you the next time... More

Baltimore, Maryland
Contributor
15 reviews 15 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 14, 2014

for an overnight stay while traveling. This was our second stay here at this location. The hotel staff were friendly. However, someone should have hung an out of order sign on the elevator which was out for most of the evening. Using the stairway was actually good exercise so I'm not really complaining. We will definitely stay again during our... More

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DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Angel D, We appreciate you taking the time to review your recent visit & apologize for the inconvenience - our team will do a better job in the future of informing our guests when anything is out of order. Otherwise, we're glad you found our staff friendly and rated our cleanliness and your sleep quality highly. Thanks again for... More

Charleston, South Carolina
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed June 21, 2014

We checked in efficiently and went directly to dinner. Retuned to find a nice room in a hotel that appeared to be a refurbishment of a room in an older hotel. WiFi worked great as did flat screen with ample channel offering. Closet was doorless and bathroom had no exhaust fan. The one elevator was very slow and breakfast was... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Bob N, Thanks for leaving a review of your recent stay - we're glad you had a good visit and found our staff efficient, though apologize that a couple aspects of your guest room did not meet your expectations. Our team will discuss your feedback in order to help improve our facilities in the future. Otherwise, we're glad to... More

Howell, Michigan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2014

We needed a hotel that accepted our small dog and we found an excellent one in this location. We asked for a first floor room to make it easier to take our dog out and the hotel complied. Room was very comfortable and clean. Wonderful free breakfast bar in the morning. Would definitely come back here

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Georgina P, Thank you for taking the time to review your visit! I'm glad to hear you could take advantage of our pet-friendliness and that you had a clean, comfortable stay. We are grateful for your 5-star ratings across the board and look forward to seeing you the next time you're in Durham! Thanks again for your comments. David... More

Teaneck, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2014

Unsure where to stop for the night and this filled the bill. East on and off the highway. Clean room and very nice breakfast. Staff was helpful and pleasant. What more could you ask for for an overnight stay in an unknown area?

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Grandjudy, Thanks for reviewing our Holiday Inn Express - I'm glad to hear you found our location right off the highway convenient and that you enjoyed your stay overall! We appreciate your high ratings and are happy you found our staff friendly and helpful. Thank you again for your comments and we hope to see you the next time... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 29, 2014

We stayed at this hotel while visiting family in the area. The hotel was nice enough, very close to interstate. Most of the staff members we encountered were very nice and helpful. The room was adequately sized, however not as clean as I would like. It wasn't horrible; but the housekeepers could stand to put in a bit more effort.... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear TruthInNumbers, We appreciate you taking the time to review our Holiday Inn Express and are glad you had a good visit overall, though do apologize for the inconvenience regarding air fresheners and our team will take your comments into consideration about how we handle this in the future. Otherwise, I am glad you found our staff very accommodating and... More

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Additional Information about Holiday Inn Express Durham

Address: 2516 Guess Road, Durham, NC 27705
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Durham 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Durham Hotel Durham
Holiday Inn Durham
Durham Holiday Inn

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