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All 67 Durham hotels

Holiday Inn Express Durham

2.5 of 5 Hotel   |   2516 Guess Road, Durham, NC 27705
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77%
Ranked #30 of 67 hotels in Durham
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Angel D Baltimore, Maryland
  • Overview
  • Reviews (83)
  • Photos (33)
  • Amenities
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  • Room tips (12)
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83 people have reviewed this hotel

Traveler rating
    34
    28
    14
    4
    3
See reviews for
21
17
12
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Baltimore, Maryland
Contributor
15 reviews 15 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

for an overnight stay while traveling. This was our second stay here at this location. The hotel staff were friendly. However, someone should have hung an out of order sign on the elevator which was out for most of the evening. Using the stairway was actually good exercise so I'm not really complaining. We will definitely stay again during our... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Angel D, We appreciate you taking the time to review your recent visit & apologize for the inconvenience - our team will do a better job in the future of informing our guests when anything is out of order. Otherwise, we're glad you found our staff friendly and rated our cleanliness and your sleep quality highly. Thanks again for... More

Charleston, South Carolina
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed June 21, 2014

We checked in efficiently and went directly to dinner. Retuned to find a nice room in a hotel that appeared to be a refurbishment of a room in an older hotel. WiFi worked great as did flat screen with ample channel offering. Closet was doorless and bathroom had no exhaust fan. The one elevator was very slow and breakfast was... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Bob N, Thanks for leaving a review of your recent stay - we're glad you had a good visit and found our staff efficient, though apologize that a couple aspects of your guest room did not meet your expectations. Our team will discuss your feedback in order to help improve our facilities in the future. Otherwise, we're glad to... More

Howell, Michigan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2014

We needed a hotel that accepted our small dog and we found an excellent one in this location. We asked for a first floor room to make it easier to take our dog out and the hotel complied. Room was very comfortable and clean. Wonderful free breakfast bar in the morning. Would definitely come back here

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Georgina P, Thank you for taking the time to review your visit! I'm glad to hear you could take advantage of our pet-friendliness and that you had a clean, comfortable stay. We are grateful for your 5-star ratings across the board and look forward to seeing you the next time you're in Durham! Thanks again for your comments. David... More

Teaneck, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2014

Unsure where to stop for the night and this filled the bill. East on and off the highway. Clean room and very nice breakfast. Staff was helpful and pleasant. What more could you ask for for an overnight stay in an unknown area?

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Grandjudy, Thanks for reviewing our Holiday Inn Express - I'm glad to hear you found our location right off the highway convenient and that you enjoyed your stay overall! We appreciate your high ratings and are happy you found our staff friendly and helpful. Thank you again for your comments and we hope to see you the next time... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2014

We stayed at this hotel while visiting family in the area. The hotel was nice enough, very close to interstate. Most of the staff members we encountered were very nice and helpful. The room was adequately sized, however not as clean as I would like. It wasn't horrible; but the housekeepers could stand to put in a bit more effort.... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear TruthInNumbers, We appreciate you taking the time to review our Holiday Inn Express and are glad you had a good visit overall, though do apologize for the inconvenience regarding air fresheners and our team will take your comments into consideration about how we handle this in the future. Otherwise, I am glad you found our staff very accommodating and... More

Woodridge, Illinois, United States
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

I booked two rooms for family that was coming into North Carolina for a wedding. The front desk staff was always very friendly, and the rooms were comfortable and clean. We had a few issues with demagnetization of room keys, but it was promptly taken care of. The free breakfast in the morning was convenient and delicious. After the wedding,... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear Cathy A, Thank you for your review and we hope you and your family enjoyed the wedding! I'm happy to read you had a clean, comfortable stay, and would like to apologize again for the issue with your room key, but am glad our staff was able to resolve it quickly. Thanks again for your comments and high ratings... More

Chicago, Illinois
1 review
1 of 5 stars Reviewed May 28, 2014

1. I booked the wrong date and the corporate and management team said they would get back to me on refunding. They never got back to me and simply took $100. 2. I get there and before I even get to the room, the room key isn't working 3. I get into the room but it is dusty and hot... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear DBurt1987, Thank you for reviewing your visit. We deeply apologize that your stay didn't meet your expectations and our team will discuss your feedback in order to ensure everything we provide is in working quality. In regards to your booking, cancellation policies vary, but many of our rates are easy to cancel without charge until the date of arrival... More

us
Top Contributor
140 reviews 140 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed May 11, 2014

This hotel was close to the office I was in town to visit and that was the best part about the property for me. The staff is not overly accommodating but, do get the job done. I did like the fact that the front desk was right inside the door - that isn't always the case and can be confusing.... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear junemagpie, Thank you for taking the time to review our Holiday Inn Express. I'm happy you had a clean, quiet stay and appreciate your other feedback. We're glad you plan to return and look forward to your next visit! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More

New Bern, North Carolina
Contributor
13 reviews 13 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2014

The hotel is quite convenient to the highway, which makes it quite accessible. The staff there was wonderful and I must give special commendation to Dane' Williams who was able to personally decipher the mystery of my fridge. <smile> The decor of the hotel is really nice. Everything in the hotel was clean and the bed was so comfortable that... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear cyberdiva1908, We appreciate you taking the time to write a review and are glad to hear you had a great stay! Thanks so much for your kind words for our staff and I'm happy you found our location excellent for your needs. We look forward to seeing you the next time you're in Durham; thank you again for your... More

Apex, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 30, 2014

I stayed in this hotel for ONE purpose only -- its proximity to DUKE University Medical Center. My wife underwent a very serious and prolonged brain operation for the removal of a large tumor. While I live only 30 miles/30 minutes from the hospital I wanted to be close enough so I could get to the hospital very quickly by... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, responded to this review

Dear RiverSt, Thank you for taking the time to write a comprehensive review and share all of your feedback regarding your stay. We are glad to hear everything went well with your wife's operation, but deeply apologize for all of the miscommunication and inconvenience regarding your transportation to and from the hospital, and our team will discuss your feedback promptly... More

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Additional Information about Holiday Inn Express Durham

Address: 2516 Guess Road, Durham, NC 27705
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Durham 2.5*
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Also Known As:
Holiday Inn Express Durham Hotel Durham
Holiday Inn Durham
Durham Holiday Inn

33 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#22 Business Hotel in Durham
Hotel Class
Number of rooms
79

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