We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 67 Durham hotels

SpringHill Suites Durham Chapel Hill

3.0 of 5 Hotel   |   5310 McFarland Drive, Durham, NC 27707
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Free Parking
Save Saved
You added SpringHill Suites Durham Chapel Hill to your Saves list
SpringHill Suites Durham Chapel Hill
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
88%
Ranked #7 of 67 Hotels in Durham
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 29, 2014
Jessica B Tupelo, Mississippi
Write a Review

308 reviews from our community

Traveler rating
    205
    66
    19
    15
    3
See reviews for
116
43
18
102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
There are newer reviews for SpringHill Suites Durham Chapel Hill
See the most recent reviews
Tupelo, Mississippi
Top Contributor
60 reviews 60 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 29, 2014

We stayed here for two separate work weeks and the rooms were quiet, clean, and comfortable. They were also very large and the separate work space from sleep space was nice for a week long work trip. The breakfast Buffett usually was out of eggs by the time I got there at 7:40 and it took a bit to restock.... More

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Jessica B, I would first like to thank you for the kind review and the many positive comments. I do apologize that the eggs were not replenished as quickly as they should have been. That should not have happened. As for the coffee, it does indeed end at the conclusion of breakfast. That was done because afternoon coffee was... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2014 via mobile

Husband and I stayed here for one night on July 25. The service was outstanding! Neisha checked us in and Purnell checked us out both were the utmost professional! Kenyetta helped with our check in nod made it smooth! Beautifully landscaped, rooms were extraordinary and spacious and plush, lounge areas quite lovely contemporary "Art Deco-ish" we will definitely stay again!

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Kelly and Harry, Thank you for your kind words and for taking the time to submit a review. Unfortunately, the property you stayed at was not ours. I have shared your comments with Kenyetta, the General Manager of that property in Cary, as they are a sister property of ours with the same ownership group. I again thank you... More

Indianapolis
Contributor
14 reviews 14 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 23, 2014

My family - two teenagers, husband, and I - traveled from Indiana to Chapel Hill to visit UNC. We arrived late because we flew into Charlotte and had to drive over, so we didn't get to spend a lot of time at the hotel. The room was a nice size - Springhills are great for a family of four -... More

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello disney lunatic, Thank you for staying with us and for taking the time to submit a review. I greatly appreciate your kind remarks and was happy to see that you would stay with us again. I found your remarks about the parking to be very fair. Because we share the center with many other businesses, late arrivals often do... More

Huntsville, Alabama
Top Contributor
103 reviews 103 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed July 22, 2014

This is a virtually brand new property in a rather odd location. The front is perpendicular to a strip mall and parking is rather ... different ... than at most hotels. The property is quite new, and that has its own charm, with attractive colors and interesting, contemporary decor. Overall we enjoyed this hotel, and our room. The toilet and... More

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Lifes a Banquet, Thank You for staying with us and for taking the time to submit a review. I found your comments to be very fair. You are right in saying that the guests who are not with the group need to be well taken care of and that they should not be inconvenienced by the large group. I... More

Quito, Ecuador
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014 via mobile

Smells brand new. Excellent location good breakfast nice pool free internet an tv on lobby.... was nice feeling the best at Cary... we were the first guests in our brand new room so the tv wasnt working well but got fixed right away... we overstayed the check out time and no problem with that. Excelent service

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Alex J, Thank you for your kind response and for taking the time to submit a review. Unfortunately, the property you stayed at was not ours. I have spoken to the General Manager there and let her know the contents of your review as they are a sister property of ours with the same ownership group. I hope we... More

Pennington, New Jersey
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 18, 2014

My family and I stayed at this hotel during June 2014. The rooms were clean and the staff very friendly. It was also close to many restaurants. We had an appointment at Duke University, and were pleased to find that it was only about 7 minutes away. The free breakfast was good. I was sad to find out that they... More

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Paul H, Thank you for taking the time to write such a kind review. I especially appreciated the comments regarding our clean rooms and very friendly staff. As for the weekday pancakes and waffles, they are not part of the breakfast program that SpringHill Suites as a brand has set up. Perhaps that will change in the future, but... More

Washington
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 15, 2014

The hotel uses bleach (kudos) in the laundry, supplies very comfy bedding, glad to have a workout room. Lots of fresh fruit at breakfast for these fussy eaters. Would have liked to give more stars. However, placing the bathroom behind glazed sliding glass at the foot of the bed...very weird and offers no privacy. I would stay here again in... More

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello JackBlack1952, Thank you for staying with us and for taking the time to submit your review. I also thank you for the many kind comments throughout your review. They are most appreciated. As for the bathroom door, I completely understand your feelings. Most guests love our room design, however there are many others like yourself who would perhaps prefer... More

Atlanta
1 review
5 of 5 stars Reviewed July 3, 2014 via mobile

I stayed there at the SpringHill Suites Durham Chapel Hill in June, had to have a procedure done at Duke University Medical Center. My oxygen had not arrived and I was kind of worried your manager Josh helped me out and called Apria for me and my oxygen arrived within a few hours! The Breakfast was complimentary and taste wonderful!!!... More

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Ronahay, Thank you for staying with us and for taking the time to write such a kind review. I greatly appreciate your comments regarding Josh and the rest of the staff as well as our breakfast. I will certainly share your comments with them. I am truly glad you enjoyed your stay and I hope to see you again... More

Brooklyn, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

I booked a block of rooms for a school trip we took with 40 of our 9th graders. Traveling with teenagers isn't easy, but Laura with group sales made it seamless. Our rooms and keys were ready, the staff was so friendly, and the breakfast was easy to work around! We plan on coming back next year, for sure!

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Rebekah P, Thank you for bringing your group to our hotel and for taking the time to submit a review. Both are greatly appreciated. I also would like to thank you for the kind remarks regarding our staff, breakfast and Laura in particular. I will certainly share your comments with her and the rest of the staff. It was... More

1 review
5 of 5 stars Reviewed June 25, 2014

I hosted a training event at the hotel over the weekend. The space was bright and provided the "wow" factor I was looking for. The meals that were catered by the hotel were phenomenal! I hope they keep using this caterer for their events. Many of the attendees stayed at the hotel, and we all enjoyed the breakfast bar. There... More

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Suzanne C, Thank you for taking the time to submit such a kind review and I'm glad your conference was so successful. I will certainly share your comments with Laura and the rest of the staff. I would like to apologize for the delay in locking up your room and will share that with the staff as well. It... More

Owners: What's your side of the story?
If you own or manage SpringHill Suites Durham Chapel Hill, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to SpringHill Suites Durham Chapel Hill? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Durham Chapel Hill

Address: 5310 McFarland Drive, Durham, NC 27707
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Durham Chapel Hill 3*
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Travelocity, Expedia, Tingo, Priceline, HotelsClick, Hotels.com, Odigeo and Venere so you can book your SpringHill Suites Durham Chapel Hill reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham

75 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (58)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (4)
Viewed
Bathroom (6)
Viewed
Room/suite (18)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Durham with
any amenities