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SpringHill Suites Durham Chapel Hill

#3 of 69 Hotels in Durham
Certificate of Excellence
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5310 McFarland Drive, Durham, NC 27707
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SpringHill Suites Durham Chapel Hill
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SpringHill Suites Durham Chapel Hill
SpringHill Suites Durham Chapel Hill
SpringHill Suites Durham Chapel Hill
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391 reviews from our community

Traveler rating
    274
    77
    23
    14
    3
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143
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Durham Chapel Hill
See the most recent reviews
1 review
5 of 5 stars Reviewed 4 weeks ago

Great hotel! Room was nicely decorated and clean. Hotel very relaxing atmosphere and close to many shopping and eating locations in area. Perfect price compared to others in area. Will def recommend and visit again when in this area. Pool was great and comp breakfast offered a nice variety.

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Angela H, Thank you for staying with us and for taking the time to write such a kind review. Your many positive comments are greatly appreciated. It was great to read that you would stay here again and your recommendation was appreciated as well. We hope to see you again soon. Ted Franzese General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

The environment was very friendly & welcoming! There were 2 employees that stood out the most Aarynn "THE BARTENDER" she was very knowledgable about the item I inquired about!! May I add it was awesome!! Antonio "THE RECEPTIONIST" was awesome as well his smile was very welcoming! They know exactly how to make the customers/clients return! Great job Antonio &... More 

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello shelley_hamlett, I would like to thank you for your kind review and the many positive comments regarding our employees, Aarynn and Antonio. I will certainly share your remarks with them. I truly am glad that you enjoyed your stay with us and hope you will come see us again soon. We thank you for your business. Ted Franzese General... More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 17, 2015

Great location between UNC and Duke U in a shopping plaza area with Panera Bread, Starbucks, and plenty of other shops & restaurants. This Marriott looks brand new, very modern, spacious and clean suite rooms. European style with the toilet room separate from the shower room. Decent size fitness room, indoor pool and decent breakfast area with the waffle maker.... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello cr27, I would like to thank you for staying with us and for taking the time to submit a review. I appreciate all your positive comments regarding the hotel and Antonio in particular. I would also like to apologize for running out of some very basic bar items. I have no excuse other than to say I'm sorry that... More 

Wilmington, North Carolina
1 review
5 of 5 stars Reviewed March 17, 2015

Pretty clean hotel. The breakfast was pretty tasty. They had eggs, pancakes, waffles, sausage, cereals, bagels & toast, fresh fruit and the normal breakfast muffins and croissants. All of the staff is very friendly. I really like Antonio he greeted me with the biggest smile every time I passed by always saying "hi" or " how are you doing?" One... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello CTrift, Thank you for the kind review as well as your recommendation. It was great to see that you would stay with us again. I will certainly share your remarks with Antonio and the rest of the staff. I hope we see you again soon and we thank you for your business. Ted Franzese General Manager More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed March 16, 2015

I arrived at Springhill at 1am after 8 hours of airplane travel. Needless to say, I was ready for bed. Unfortunately, none of my credit cards worked! I had little cash on me and was not within the normal business hours of my bank. I thought for sure that I'd be sleeping in my car and had given up all... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Rob K, I would like to thank you for your business and for taking the time to write such a flattering review. I will certainly share your remarks with Steven and the rest of the staff. It was great to see that you would stay with us again as that is certainly our goal with all of our guests.... More 

Huntersville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

Have stayed at this property a number of times and found the entire staff, no exceptions, to be extremely accommodating. Whenever I am in the area, I go out of the way to stay at this property. I would especially like to thank Ivanna Lyons for her help in finding a room for me and the manager, Ted .Franzese, for... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello DickC107, I would like to thank you for staying with us again and for taking the time to submit your review. I also greatly appreciated your recommendation which is so important to our success. I will share your comments with Ivanna and the rest of the staff and we hope to see you again soon. Ted Franzese General Manager More 

1 review
5 of 5 stars Reviewed March 11, 2015 via mobile

The bartender Aarynn has been the best of company. She has excellent bartendering skills and pour beverages with the best of them. Because of Aarynn I will gladly visit this hotel again with the hopes of more conversations. Aarynn has my experience so lovely. Thanks Aarynn!

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Stephen M, Thank you for staying with us and for taking the time to write such a kind review. It was great to read about the wonderful service Aarynn provided. I will certainly your remarks with her. We hope you will come back to see us again soon. Ted Franzese General Manager More 

Toone, TN
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

I have stayed in this property almost weekly since October 2014 and will most likely continue through early next year. The personal have always been very responsive to my questions and concerns. The GM has been available when I had questions and Antonio is always very helpful when I check-in on Sundays! I've had a couple of comments during my... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello MensaMan, I would like to thank you for staying with us once again and for taking the time to write such a kind review. We truly do appreciate the feedback. I will share your remarks with Antonio and the rest of the staff and we look forward to your next visit with us. Thanks Again!! Ted Franzese General manager More 

1 review
5 of 5 stars Reviewed March 8, 2015 via mobile

My stay was most gracious and everything was commendable . Miss Manetta Graham was outstanding in her southern ways making me feel completely at home at the breakfast buffet ever morning. She is a true gem in my eyes and a great asset to Spring Hill Suites. I also have to commend Miss Kathy at the front desk on her... More 

Was this review helpful? Yes
Wilmington, North Carolina
Top Contributor
150 reviews 150 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 2, 2015

I stayed here for three nights on business recently. GM Ted was very accommodating and hospitable regarding my specific needs and even though I had special requests, he made sure that I felt valued and appreciated for my business. Antonio (front desk) was nothing but professional and resourceful when weather impacted out trip and Ivanna (front desk) was incredibly helpful... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello GuyfromILMNC, Thank you for staying with us and for taking the time to write such a flattering review. The service you state we provided is certainly our goal with all of our guests and I was thrilled to read how much you enjoyed your stay. I will share your remarks with Antonio and Ivanna as well and we hope... More 

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