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All 67 Durham hotels

SpringHill Suites Durham Chapel Hill

3.0 of 5 Hotel   |   5310 McFarland Drive, Durham, NC 27707
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88%
Ranked #7 of 67 hotels in Durham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
disneylunatic Indianapolis
  • Overview
  • Reviews (296)
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  • Room tips (51)
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296 people have reviewed this hotel

Traveler rating
    198
    64
    18
    13
    3
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113
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Indianapolis
Contributor
14 reviews 14 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My family - two teenagers, husband, and I - traveled from Indiana to Chapel Hill to visit UNC. We arrived late because we flew into Charlotte and had to drive over, so we didn't get to spend a lot of time at the hotel. The room was a nice size - Springhills are great for a family of four -... More

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Huntsville, Alabama
Top Contributor
99 reviews 99 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a virtually brand new property in a rather odd location. The front is perpendicular to a strip mall and parking is rather ... different ... than at most hotels. The property is quite new, and that has its own charm, with attractive colors and interesting, contemporary decor. Overall we enjoyed this hotel, and our room. The toilet and... More

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Quito, Ecuador
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Smells brand new. Excellent location good breakfast nice pool free internet an tv on lobby.... was nice feeling the best at Cary... we were the first guests in our brand new room so the tv wasnt working well but got fixed right away... we overstayed the check out time and no problem with that. Excelent service

Was this review helpful? Yes 1
Pennington, New Jersey
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed at this hotel during June 2014. The rooms were clean and the staff very friendly. It was also close to many restaurants. We had an appointment at Duke University, and were pleased to find that it was only about 7 minutes away. The free breakfast was good. I was sad to find out that they... More

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Paul H, Thank you for taking the time to write such a kind review. I especially appreciated the comments regarding our clean rooms and very friendly staff. As for the weekday pancakes and waffles, they are not part of the breakfast program that SpringHill Suites as a brand has set up. Perhaps that will change in the future, but... More

Washington
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel uses bleach (kudos) in the laundry, supplies very comfy bedding, glad to have a workout room. Lots of fresh fruit at breakfast for these fussy eaters. Would have liked to give more stars. However, placing the bathroom behind glazed sliding glass at the foot of the bed...very weird and offers no privacy. I would stay here again in... More

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello JackBlack1952, Thank you for staying with us and for taking the time to submit your review. I also thank you for the many kind comments throughout your review. They are most appreciated. As for the bathroom door, I completely understand your feelings. Most guests love our room design, however there are many others like yourself who would perhaps prefer... More

Atlanta
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed there at the SpringHill Suites Durham Chapel Hill in June, had to have a procedure done at Duke University Medical Center. My oxygen had not arrived and I was kind of worried your manager Josh helped me out and called Apria for me and my oxygen arrived within a few hours! The Breakfast was complimentary and taste wonderful!!!... More

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Ronahay, Thank you for staying with us and for taking the time to write such a kind review. I greatly appreciate your comments regarding Josh and the rest of the staff as well as our breakfast. I will certainly share your comments with them. I am truly glad you enjoyed your stay and I hope to see you again... More

Brooklyn, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I booked a block of rooms for a school trip we took with 40 of our 9th graders. Traveling with teenagers isn't easy, but Laura with group sales made it seamless. Our rooms and keys were ready, the staff was so friendly, and the breakfast was easy to work around! We plan on coming back next year, for sure!

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Rebekah P, Thank you for bringing your group to our hotel and for taking the time to submit a review. Both are greatly appreciated. I also would like to thank you for the kind remarks regarding our staff, breakfast and Laura in particular. I will certainly share your comments with her and the rest of the staff. It was... More

1 review
5 of 5 stars Reviewed 4 weeks ago

I hosted a training event at the hotel over the weekend. The space was bright and provided the "wow" factor I was looking for. The meals that were catered by the hotel were phenomenal! I hope they keep using this caterer for their events. Many of the attendees stayed at the hotel, and we all enjoyed the breakfast bar. There... More

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Suzanne C, Thank you for taking the time to submit such a kind review and I'm glad your conference was so successful. I will certainly share your comments with Laura and the rest of the staff. I would like to apologize for the delay in locking up your room and will share that with the staff as well. It... More

Charlotte, NC
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This was our first visit to this property and we absolutely love it. The first impression was made by Junous (not sure on the spelling), he is an exceptional front desk agent. We arrived before check in time and he graciously accommodated my family. He was professional and yet very friendly. We loved our suite. It was clean and contemporary.... More

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Smilingjackson, I would like to thank you for taking the time to write such a flattering review. Your business as well as your comments are both greatly appreciated. I will be sharing your remarks with Junious and the rest of the staff. I'm truly glad you had such a pleasureable stay with us. Come see us again soon. Thank... More

North Brunswick, New Jersey, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 20, 2014

I am a Platinum Elite member and always choose to stay at Marriott properties. A few months back I experienced an incident at this hotel where the lock on my door broke. I waited and waited a few hours until finally around 2:00am I was given another room to sleep in. The following morning I was able to return to... More

Was this review helpful? Yes 2
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Gregg J, I would first like to apologize for the unfriendly and rude service you received from our employees. That is absolutely unacceptable and I sincerely apologize. Your remarks will be shared with all the staff members. As for the key issues, I apologize for that as well. Electronic locks can be difficult, but the number of issues you... More

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Additional Information about SpringHill Suites Durham Chapel Hill

Address: 5310 McFarland Drive, Durham, NC 27707
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Durham Chapel Hill 3*
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Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Durham #9 Business Hotel in Durham #11 Romantic Hotel in Durham
Hotel Class
Number of rooms
130

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