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SpringHill Suites Durham Chapel Hill

3.0 of 5 5310 McFarland Drive, Durham, NC 27707
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Certificate of Excellence 2014
SpringHill Suites Durham Chapel Hill
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SpringHill Suites Durham Chapel Hill
SpringHill Suites Durham Chapel Hill
SpringHill Suites Durham Chapel Hill
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342 reviews from our community

Traveler rating
    230
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128
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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richmond va
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Recent trip to Durham for a soccer tournament was especially enjoyable due to the selection of this hotel. Congrats to the whole staff for a great stay. Always helpful and friendly.. A recommendation for a Pizza Restaurant was the best ever. Room was clean, comfortable and engineered for today's need for electric outlets, as well as free WiFi. Would stay... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Cracklin, Thank you for staying with us and for taking the time to write such a kind review. Both are greatly appreciated. It's great to see that you would choose to stay with us again should the opportunity present itself. We would love to have you back. Finally, I would like to wish you and your family a happy... More 

1 review
5 of 5 stars Reviewed 1 week ago

I had the pleasure of staying at this hotel for the first time during my homecoming at NCCU. The hotel was clean, the linens were extreme clean and the rooms were very comfortable. Check in was really great. The young man Mr. Roscoe Lawrton helped me check in. He was so well mannered and answered every question that I had... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Patrick M, I would like to thank you for the kind remarks as well as your business. It was great to see that you would stay with us again. I will forward your comments to Roscoe and the rest of the staff. We look forward to seeing you again and wish you a Happy Holiday season. Ted Franzese General... More 

Mobile, Alabama
Contributor
20 reviews 20 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a well-located and very well run facility, where we stayed for three nites. All segments of the hotel are immaculate, the staff is visible, friendly, and helpful. All of the several amenities are well-appointed. The location is very convenient to restaurants, interstates, and each of the three major colleges. No question we'd return if we again visit the... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello bcheel71, I would like to thank you for all the kind remarks in your review, they are greatly appreciated. It was great to see that you would definitely stay here again and I hope you will come back to see us again soon. Thank you for your business and have a happy holiday season. Ted Franzese General Manager More 

Charlotte, NC
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My family had the pleasure of staying here for the first during the summer and I failed to mention the superb service we received from Mr. Joshua White. He was most pleasant and courtesy to us. He displays true leadership and is an asset to the property and to Marriott International. He will make an excellent General Manager!! We are... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello smilingjackson, Thank you for the kind review and the wonderful comments regarding Joshua White. I will certainly share your remarks with him and the rest of the staff and am happy to hear that you will be coming back to stay with us again. Happy Holidays to you and your family. Ted Franzese General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I was a part of group who stayed in November and I must say I was thoroughly impressed with this hotel. From the seamless group check in to the nice rooms of the hotel. Joshua checked us in and he was very pleasant and gave us information about the area and even printed out directions to the local mall. I... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Jacksontrave, I would like to thank you for staying with us and for the recommendation you provided us. Both are greatly appreciated. I also thank you for your kind remarks regarding Joshua and am happy to see he provided you with the excellent service you deserve. I look forward to having you stay with us again and wish you... More 

Knoxville, Tennessee
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel on a regular basis while in the Durham area and have always had excellent service. The hotel is conveniently located to several excellent restaurants and to Duke University and Medical Center. The rooms are always clean. The staff are always courteous and helpful. The one staff member that I like to call SUNSHINE because of... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Randy C, I would first like to thank you for your continued use of our hotel. It's great to read all your kind remarks, especially those regarding our clean rooms and courteous staff. I also appreciated your comments regarding Ivanna. I will certainly share those remarks with her and the rest of the staff. I hope you will come... More 

Kill Devil Hills, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First off The hotel is clean , and the staff is great . And for a free breakfast it was pretty decent . Eggs potatoes , oat meal yogurt , fresh fruit , cereal , milk . 4 juice choices . For what I paid this hotel was a steal . I also liked the indoor pool and hot tub... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Amstelncv, I would first like to thank you for the many positve comments in your review. We always accept all feedback, positive and negative, in an effort to make ourselves better and more accomodating to our guests. I was a little surprised to read your comment regarding vending machines as we do have soda machines on each and every... More 

Durham, North Carolina, United States
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My stay here was great. The night i stsyed there was a basketball team staying over. I asked to move. I asked downstairs. Josh White at the front desk was excellent. It is very clean and convenient to Durham and Chapel Hill. I will be staying at this location in the near future.

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Terrence W, I would like to thank you for your business as well as your kind remarks. I was happy to see that Joshua helped make your stay an excellent one and was thrilled to read that you will be coming back to stay with us again. That is always our goal. Thank you and we hope to see... More 

Raleigh, North Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My must say that my stay at the Springhill Suites was remarkable. The overall decor of the hotel was beautiful. My room was impeccably clean. There wasn't anything out of place. The location was perfect. I was near several restaurants and even a Wal Mart. The staff were pleasant especially Roscoe Lawton and Joshua White. They extended themselves to help... More 

Was this review helpful? Yes 3
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Adonis 1986, I would like to thank you for staying with us and for submitting such a kind review. I was happy to read your remarks about the cleanliness and condition of the hotel as well as the service you received from Roscoe and Joshua. Being referred to as the best hotel in durham is certainly high praise and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Absolutely a pleasurable stay! The staff was very hospitable and provided great service! The night manager Roscoe Lawton & front desk clerk Antonio were very hands on and went above and beyond to meet our needs!

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Rich_Ferg69, Thank you for staying with us and for taking the time to submit a review. It was great to see that you enjoyed your stay. I would also like to thank you for your kind remarks regarding Roscoe and Antonio. I will certainly share your remarks with them and the rest of the staff. I hope you will... More 

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Additional Information about SpringHill Suites Durham Chapel Hill

Address: 5310 McFarland Drive, Durham, NC 27707
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Durham Chapel Hill 3*
Number of rooms: 130
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Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham
Hotel Style:
#5 Business Hotel in Durham
#6 Family Hotel in Durham

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