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SpringHill Suites Durham Chapel Hill

#4 of 70 Hotels in Durham
Certificate of Excellence
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5310 McFarland Drive, Durham, NC 27707
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Best prices for: 1 room 1 guest
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SpringHill Suites Durham Chapel Hill
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SpringHill Suites Durham Chapel Hill
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438 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our family reunion was held in Raleigh/Durham so we had a book of rooms . The location was perfect The rooms were clean and the staff was awesome! Speaking of staff, Antonio at the front desk was great! I had a few last minute items I needed to complete before the family picnic on Saturday. Antonio stepped in and help... More 

Was this review helpful? Yes
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed in many nice hotels because of my husband's work. But I can't say enough good things about Front Desk Antonio and the other staff, the amenities, the complimentary breakfast, the cleanliness, the friendliness and helpfulness of the Assistant Manager, Laura at the Spring Hill Suites in Durham. They are attentive and warm people and we were extremely... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello DavisCrew4, Thank you for your business and for taking the time to submit such a kind review. I have shown your review to both Laura and Antonio and was happy to read that you would stay with us again should the need arise. We hope to see you again soon. Ted Franzese General Manager More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago

The rooms were clean, the staff was gracious, Antonio was super awesome and the location is great. Breakfast included hot & cold items, and for a celiac I was able to eat! Breakfast staff was on top of the supply. Do not know their names but they defiantly deserve a mention. Checked our bags for one last whirl around town,... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello jrWalker80, Thank you for staying with us and for submitting such a kind review. I have shared your remarks with Antonio and the rest of the staff and was happy to see your recommendation as well as your plans to return to our hotel. We hope to see you again soon. Ted Franzese General Manager More 

Jonesborough, Tennessee
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed in Durham, NC at the Springhill Suites Hotel and our experience was perfect! We were promptly greeted by an energetic and friendly and informative hotel front desk staff. The hotel was extremely clean. The suite was beautiful and comfortable. We had a delicious complimentary breakfast. I highly recommend this hotel for your next " home... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello jimmie1998, Thank you for the very kind and flattering review. It was great to read all of your positive comments. They will certainly be shared with all of our staff. We thank you for your business as well and hope you come back to see us again soon. Ted Franzese General Manager More 

4 of 5 stars Reviewed 2 weeks ago

My family enjoyed our stay at the Springhill Suites, while our home was being remodeled. During our stay, Antonio assisted us with work accommodations, and local activities for the adults and the children. Would definitely come back.

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Buffi-Lynn G, I would like to thank you and your family for staying with us and for taking the time to write such a kind review. Both are greatly appreciated. It was great to read that you "would definitely come back" as that is certainly our goal with all of our guests. I appreciate your kind remarks regarding Antonio... More 

Augusta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed at this location for one night due to a last minute road trip. It is a great location and check in was smooth (Steven) Everything was okay but I need to point out a few things: Pool - The minute I step in with my child and niece the excessive smell of chlorine was impossible. This is my... More 

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello IDelacruz, I would first like to apologize for the problems you encountered during your stay. I have reviewed the situation with the staff members that were here while the birthday party was going on and I agree that we handled it very poorly. I assure you we do take our management jobs very seriously and would like the opportunity... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This was a great place that was very accommodating for our family. Would definitely stay again. The breakfast was great and the room was in excellent condition. The staff was very friendly and welcoming. They met all of our needs. Very accessible to many places.

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Deb M, Thank you for staying with us. We were glad to read that you had an "Excellent Stay". We appreciated your comments regarding our staff and were happy to read that you would definitely stay here again. We thank you for your business and hope you will come see us again soon. Ted Franzese General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

For the price, they provide very good amenities. The interesting layout provides privacy: sink and shower in one section; sink and toilet in another. Desk for computer separated from bed by frosted glass partition. They granted us extended checkout without fuss. Would definitely stay there again.

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Jean L, Thank you for staying with us. We're glad you enjoyed your stay. We appreciate your kind review and were very happy to read that you would "definitely stay here again". I hope you will come see us soon. Thanks again. Ted Franzese General Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

This was the best hotel experience we've had in a very long time. We have been staying here since 2010 and have always been pleased, but this trip was exceptional! Antonio was outstanding at the front desk at check in, the beds were super comfortable, room was very clean, breakfast was good, and the lady at checkout was super friendly.... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello PammyJammy, I would first like to thank you for staying with us again. It was great to read about your "exceptional trip". In addition, your remark about Antonio was greatly appreciated. We are thrilled to see that you will be returning later this month and hope your next stay will be exceptional as well. Ted Franzese General Manager More 

North Carolina
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed at this hotel as we had a medical evaluation with a local doctor who was near the hotel. The room was very clean, there were plenty of towels, and our room was cleaned each day. We enjoyed the microwave and fridge in the room although the fridge was rather small. The staff we encountered were... More 

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello WishingIwastraveling, Thank you for the very kind and detailed review. That as well as your business are both greatly appreciated. It was great to read that you would "definitely stay here again". That is certainly our goal with all of our guests. We hope to see you again soon. Ted Franzese General Manager More 

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