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SpringHill Suites Durham Chapel Hill

#3 of 70 Hotels in Durham
Certificate of Excellence
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5310 McFarland Drive, Durham, NC 27707
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1 room 1 adult
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SpringHill Suites Durham Chapel Hill
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497 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

My family and I had a recent stay at the Marriott Springhill Suits in Carry, NC. for a funeral, and our stay was absolutely wonderful. Hospitality, staff, & cleanliness on point! I had a great check in & checkout. Ms Moe provided exceptional services to me & my family. I highly recommend this location for a perfect stay in Carry,... More 

Helpful?
Thank FREETRAVELQUEEN
Seattle, Washington
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Great staff, very accommodating, needed more of an ADA room and was allowed to look at two. But all three rooms we saw had unusual layout, separate large rooms for toilet and tub shower (i.e. not walk in shower, had to step in), closet at far end of room from entrance, but had small refrigerator, coffee maker, nice sectional couch.... More 

Helpful?
1 Thank jolubo1972
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Dear jolubo1972 Thank you for staying with us and for taking the time to submit a review. I am disappointed that your stay with us was not more pleasant. I am sorry we did not have a Suite with a Walk-in shower available when you visited, however, we do have them as a part of our inventory. They are, of... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a very clean and convenient hotel. Very close to UNC campus/Dean Dome. The hotel staff is awesome, particularly Antonio and the maintenance guy (forgot his name, sorry). Good, free breakfast in the mornings. Indoor pool and workout room too.

Helpful?
1 Thank Keith C
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is beautiful. Very well kept. The cleaners do an awesome job. The folks up front are amazing. They really go above and beyond. And that's not just the front desk people (who rock!) all other employees are eager to assist (ie a maintenance guy is also awesome and helpful). What a great hotel. Best in the area if... More 

Helpful?
1 Thank Evieha
Lee's Summit, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff at the Springhill Suites in Durham Chapel Hill always do their best to ensure your stay meets all your expectations. In the rare case an issue arises they promptly take care of the problem and follow up to make sure you are satisfied. My room is always clean and ready and the housekeeping staff does a superior job... More 

Helpful?
1 Thank Michael P
Glen Allen, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

So my family and I decided we would travel in the snow storm and by the time we arrived it was 10 at night. Well being from out of state our bank declined our card because we didn't know to tell them we were traveling. So, Antonio and Laura made an exception due to the storm and let us pay... More 

Helpful?
1 Thank brandieharrell
Concord, North Carolina
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean hotel, comfortable beds, great fresh fruit with breakfast. WiFi wasn't the fastest but it was OK. The bathroom was a different configuration -. Commode and a small sink by itself. No shelf to put your things near the sink and a small hook for a towel. To wash your hands and not use the other person's towel you... More 

Helpful?
1 Thank JCF65
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello JCF65: Thank you for staying with us and for taking the time to submit such a kind and detailed review. Both are greatly appreciated. I am sharing your comments about the towels and the bathroom with our team and we will look at ways to improve what you experienced. Above all it was great to read that you found... More 

Jacksonville, North Carolina
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first time staying here. The rooms are truly amazing. Lots of space and nice features like movable tables, desks, separate shower room and a large closet. The appointments in the room are definitely nicer than most hotel. Lots of places to eat nearby and just a short drive to Tobacco Road and other downtown attractions.

Helpful?
1 Thank mulligan130
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello mulligan130 Thank you for staying with us and for taking the time to submit such a kind and detailed review. Both are greatly appreciated. Above all it was great to read that you will definitely stay with us in the future. We hope that you will return soon. Ron Hunter General Manager. More 

Manassas, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a very nice property. The rooms are very upscale, spacious and clean. Definitely provides everything you will want and has plenty of great eateries very close by. The staff (Antonio) was very welcoming and attentive to all of our needs. You can tell this hotel is very customer oriented and prides itself on providing exceptional service. We travel... More 

Helpful?
Thank 703Mom5
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello 703Mom5: Thank you for staying with us and for taking the time to submit such a kind and detailed review. Both are greatly appreciated. I am please to know you recognized the efforts of our staff, especially Antonio. We pride ourselves in offering " Southern Hospitality". Above all it was great to read that you will definitely stay with... More 

nc
Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 2, 2016

The room was very well kept( needed some tightening of things), lobby nad halls were clean, the pool was warm enough and the attention to feedback and suggestions by the GM were outstanding. Check out Medstay for a discount for any medical visit to the triangle park/

Helpful?
Thank finelaub
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello finelaub, Thank you for staying with us and for taking the time to submit such a kind and detailed review. Both are greatly appreciated. I really appreciated your feedback on our hotel and I assure you I will use it to help improve wherever possible.Above all it was great to read that you will definitely stay with us in... More 

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