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All 67 Durham hotels

SpringHill Suites Durham Chapel Hill

3.0 of 5 Hotel   |   5310 McFarland Drive, Durham, NC 27707
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Ranked #6 of 67 Hotels in Durham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Nikki0715 Atlanta
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312 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was our first time staying at a SpringHill Suites and we were very pleased with your new hotel. We were in town to attend a football game and found that the visiting team's band was also staying in your hotel. We came down for breakfast about the same time that the band members were showing up and your team... More

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Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms in this hotel are well designed, functional, and attractive. You're close to everything in Chapel Hill (best place in NC!) and a short drive to the Duke medical facilities and campus. You can walk to several good restaurants. I removed a previous review that complained about internet access issues during my last stay. I did experience issues with... More

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Mr. Keziah, Thank you for taking the time to resubmit your review. I'm glad to have had an opportunity to speak to you regarding your stay with us. I truly am sorry for the internet issues you encountered, but hope the upgrades we have made since your stay will solve any future problems. I hope you will come stay... More

Orlando, Florida
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was thrilled to revisit this hotel. After staying in January, it redefined my expectation within the Marriott chain. (I've paid more for rooms elsewhere & they paled in comparison to this hotel.) The rooms were sparkling clean & fresh and the breakfast bar had a myriad of options, including fresh fruit & coffee. The room had a mini fridge... More

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello CWOrlando, Thank you for staying with us once again and for taking the time to write such a kind and flattering review. Both are greatly appreciated. There is nothing more we could hope for from our guests than the high recommendation you have given us. I will certainly share your cleanliness and high breakfast quality remarks with all of... More

NJ
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were at the SpringHill Suites for a family wedding and the hotel did not disappoint. Clean, friendly, accommodating, and the location prefect to shop and eat. Home Depot, AC Moore, Outback, Total Wine, DSW Shoes, Walmart, Starbucks and many more. No large signs in the air so you do need to be on the lookout for the store/hotel signs... More

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello happytotravel127, Thank you for staying with us and for taking the time to write such a detailed review. We accept all of your feedback, positive and negative and apologize to you for the areas where we failed to meet your expectations. They have been shared with the appropriate staff members and will be dealt with accordingly. You had so... More

Top Contributor
101 reviews 101 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 9, 2014

Decided on this hotel because so many others in Raleigh/Durham were sold out. Very happy I chose them! Nice area, restaurants and even a little shopping close by. Rooms were updated, spacious and clean. I was traveling alone but I could have easily for me, my husband, my two kids and my mom (2 queens and a pull out full).... More

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Mandianderic, Thank you for staying with us and for taking the time to submit a reveiw. It's great to see that you enjoyed your stay and would stay with us again when you return to our area. That is certainly our goal with all of our guests. Come see us again soon!! Ted Franzese General Manager More

Maryville, Tennessee
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 1, 2014

This was the 2nd year we stayed at this hotel on our way to The Outer Banks of NC for our annual beach vacation. We enjoyed our brief stay (1 night). Nice, well-appointed rooms with a modern touch. Free Wi-Fi with easy connectivity. Lots of outlets for our electronics (family of 4). The glass bathroom doors look sleek and modern,... More

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Gary M, I would like to thank you for staying with us again and am happy to see that you will do so in the future. I would also like to thank you for the kind review. I do apologize for the problem with the spa. We have not been able to identify what caused the heater to turn... More

Woodstock
Top Contributor
131 reviews 131 reviews
78 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 30, 2014 via mobile

I loved this place and will definitely stay here again. My room had 2 queen beds, and a separate living room area with sofa, coffee table, and desks. It had 2 half baths which were perfect, microwave, fridge, TV, Internet. Both the lobby and my room were extremely clean and appealing. The towels were very soft and the beds very... More

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Ronilynn777, I would like to thank you for your business and for taking the time to write such a detailed review. The title of your review "So glad I stayed here" is also greatly appreciated. I'm very glad you enjoyed your stay and we hope to see you again soon. Ted Franzese General Manager More

Baltimore, Maryland
Top Contributor
71 reviews 71 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 30, 2014

I am a business traveler and while I have stayed at many Marriott properties, I have not stayed at a Springhill. I was pleasantly surprised by the open lobby with vibrant colors. My room was spacious and had a slight division between the beds and the living space. The desk/work space was comfortable and allowed me to get settled in... More

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Myasis Dragon 1, Thank you for staying with us and for taking the time to submit a review. Both are greatly appreciated. I was happy to see that you are planning to stay with us again. That is certainly our goal with all of our guests. We hope to see you soon. Ted Franzese General Manager More

Senior Contributor
28 reviews 28 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 23, 2014

Our room/studio was spacious, attractive and quiet. The price was reasonable. The problems we encountered at this hotel had to do with the severely restricted number of staff members working various jobs. It was particularly bothersome at breakfast, where a large number of eager eaters overwhelmed the two-person staff, who were working diligently. The one toaster available stayed broken during... More

Was this review helpful? Yes 4
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Paul G, I would first like to apologize for what was an unpleasant stay. Your service issues will be discussed with all the appropriate team members, managers included. We apparently did a very poor job of covering for one another during our morning rush and for that I sincerely apopolgize. There is no excuse for what you experienced with... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 19, 2014

I was extremely surprised when I entered the room, the set up was amazing. This Springshill has put to shame some Courtyards and Marriott at bigger cities. If I am in the area again, I will make this place a home away from home again.

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Rlmorganjr, Thank you for staying with us and for taking the time to submit such a kind review. Both are greatly appreciated. We are truly glad you enjoyed your suite and hope that you will come see us again soon. Ted Franzese General Manager More

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Additional Information about SpringHill Suites Durham Chapel Hill

Address: 5310 McFarland Drive, Durham, NC 27707
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Durham Chapel Hill 3*
Number of rooms: 130
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Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham

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