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SpringHill Suites Durham Chapel Hill

#2 of 70 Hotels in Durham
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5310 McFarland Drive, Durham, NC 27707
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SpringHill Suites Durham Chapel Hill
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404 Reviews from our TripAdvisor Community

Traveler rating
    284
    79
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    14
    3
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148
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Robbinsville, New Jersey
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

ln the area to help our daughter find grad school housing. Two queen suite was modern, (New) and clean. It fit our family of five adults very comfortably. The hotel breakfast was the best I have experienced. It included the usual eggs and make your own waffles, but also included plenty of fresh cut fruit; whole fruit (pears, strawberries and... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Our business has used the meeting space on and off for the last year. The staff has always been friendly and responds to our needs quickly. It's a convenient location and can be reached easily from the the triangle area. It has a professional feel, but also feels like home. Great breakfast! We are planning to use this hotel for... More 

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Annapolis, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Had an extended stay here (two weeks) while family member was an in-patient at Duke Medical Center. All aspects of this property were great ... Great rooms with separate toilet and tub/shower rooms, excellent buffet breakfast choices, and OUTSTANDING STAFF (Antonio and Steven were particularly pleasant and eager to be of assistance)! Despite being sold out for most of the... More 

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Navynest, It was great to read about the quality of your stay and the service you received from our staff. I will certainly share your remarks with Steven and Antonio as well as the rest of the team. We thank you for your business and hope that if you do return to our area you will choose to stay... More 

Montreal, Canada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in the hotel several nights on a business trip. Large clean room, very well appointed. Separate office/sitting space with desk and couch. Small fridge, microwave oven, coffee maker are all very useful. Comfortable bed, but air conditioning and ventilation are quite noisy. Helpful, courteous staff. Breakfast is standard, but good quality and lots of choices, including fresh fruit. Good... More 

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Do_do Travel, Thank you for the kind review. Your remarks as well as your business are both greatly appreciated. It was great to read that you would definitely stay here again. That is certainly our goal with all of our guests. We hope to see you again soon. Ted Franzese General Manager More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed several times at this hotel and each visit has been excellent. The hotel is very clean, modern, and bright and the rooms are very large and designed for maximum convenience. The staff is friendly and helpful. Antonio, who works the front desk is so nice and worked hard to make sure we were happy with our stay.... More 

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Stephanie R, Thank you for staying with us yet again. It was great to read that you have had several excellent stays with us and that Antonio stood out for providing you with excellent service. I will share your remarks with him and hope that you will come back to see us again soon. Ted Franzese General Manager More 

md
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a fairly new property so it's hard to go wrong. The rooms are beautiful, but take a bit of getting used to, logically. Though you are in fairly rural NC, the rooms feel like NYC, so I threw me when I walked in! Sliding doors for wash room and separate bathroom, lots of chrome and glass, and definitely... More 

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello mdhotelier, I would like to thank you for staying with us and for taking the time to write such a kind and detailed review. You business and your feedback are both greatly appreciated. I will share your remarks with our staff and hope you will come see us again soon. Ted Franzese General Manager More 

Jasper, GA
Top Contributor
79 reviews 79 reviews
49 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a nice, fairly new, hotel typical of this chain. The room appeared to be very clean, but I did notice one stain on the carpet. The room had an entry area with a couch, desk, coffee area and a translucent screen between that area and the bed. The commode is in a small room at the foot of... More 

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Randy L, I would first like to thank you for your detailed review. We accept all feedback, positive and negative and work to correct our deficiencies. I was disappointed by the moldy smell you encountered and even more disappointed by your Wifi experience. We recently underwent a major upgrade to our internet service and the vast majority of our... More 

Lynchburg, Virginia
Top Contributor
79 reviews 79 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place was great. The staff was very friendly. The hotel room is the new design I really like the new sliding doors. It provides much more room. The breakfast was bigger than most spring hill suites with two types of eggs as well as two meat choices. In summary this a great hotel in a great location. I would... More 

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Robert S, Thank you for the very kind and detailed review. Above all, we thank you for your recommendation. It was great to read about your stay with us and we were pleased to read all your positive comments. We hope you will come back to see us again soon. Ted Franzese General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Like to stay at this hotel when I'm in Raleigh. Partly because of Antonio. Very courteous and professional and knowledgeable. He is an asset. His presence is the face of this hotel. He has went beyond my expectations.

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Dfs62, Thank you for taking the time to submit your review. It was great to read that you chose to stay with us again and that Antonio provided you with excellent service. I will certainly share your remarks with him. We hope you will come back to see us again soon and we thank you for your business. Ted... More 

Des Moines, Iowa
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Come to NC 1-2 times per year for work and always stay here. Clean comfy rooms,especially for a week-long stay. Like the separate sitting/sleeping areas-doesn't feel so hotel-like when you're here for a longer period of time. Nice patio with fire pit and decent exercise area. Close to lots of restaurants Great staff

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello JLTS10612, Thank you for the kind review and for staying with us once again. It was great to read about your loyalty to our hotel. It is greatly appreciated. We thank you for all the wonderful remarks and hope we will see you again soon. Ted Franzese General Manager More 

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