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All 67 Durham hotels

SpringHill Suites Durham Chapel Hill

3.0 of 5 Hotel   |   5310 McFarland Drive, Durham, NC 27707
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Ranked #5 of 67 Hotels in Durham
Certificate of Excellence 2014
A recent review
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328 reviews from our community

Traveler rating
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125
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my first time staying at this hotel and I must say it was a very pleasant experience. The hotel was clean and up to very high standards. The staff was very nice and helpful when needed especially Roscoe he always had a smile. I had a double room and it was a very nice size. One of the... More

Was this review helpful? Yes
Sharon, Massachusetts
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is my first time writing to Trip Advisor. I thought it was important to share how wonderful our experience was at the SpringHill Suites Durham Chapel Hill. This past September, we chose this hotel because of its convenient location. The staff was warm and very helpful. In particular, Shaquetta at the front desk was outstanding! We are returning shortly... More

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Nancy T, Thank you for taking the time to submit such a flattering review. I will certainly share your remarks with Shaquetta and the rest of the staff. It's great to see that you will be staying with us again. Your business is greatly appreciated. We will see you soon!! Ted Franzese General Manager More

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 6 days ago NEW

The rooms look new. They are very clean. The carpet is very pretty. The people at the front desk were awesome. Antonio greeted us with the best warm hellos every time we walked by the front desk. He seemed very sincere and not scripted. We usually stay at Homewood suites when we travel but we do not like the Homewood... More

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Ryandad10, Thank you for taking the time to submit such a kind review. Your comments will be shared with Antonio and the rest of the staff. I really enjoyed reading about the lollipops and how they have lasted a couple of more days on your vacation. I thank you for your business and hope you will come see us... More

1 review
5 of 5 stars Reviewed 1 week ago

Wonderful visit It was late in the morning around 1 AM and this was our first time visiting the area .I noticed three different hotels but didn't know which one to choose but I heard Marriott was an excellent hotel boy was I glad I Chose Marriott .Ms shambley The hotels receptionist made our stay one we will never forget... More

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Charles and Lorraine, I would first like to thank you for choosing our hotel. As you stated, our guests have a number of properties nearby to choose from and we are grateful that you selected us. I am extremely glad to see that we took such good care of you and I will share your comments with Ms. Shambley... More

New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All I can say is kudos to the Springhill Suites.The service level there was awesome. It was my first time there and really enjoyed my stay.The room was very clean and inviting.More importantly the staff was greet. I believe his name was Josh,he's awesome. With a great smile and demeanor, he is definitely an asset to the hotel.I plan to... More

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello CtRooks, Thank you for staying with us and for taking the time to write such a flattering review, both are greatly appreciated. I also want to thank you for the kind remarks regarding Josh and the service you were provided. It's great to hear you will be coming back to see us again, hopefully it will be very soon.... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and three boys (age 11 and under) have had an absolutely wonderful experience at this SpringHill Suites. The rooms are beautiful, spacious and clean, and the beds are super comfy. Every employee we encountered was genuinely friendly, helpful and accommodating (special props to Steven and Shaquetta at the front desk). The breakfast selection was fabulous. All of these... More

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello mom2cta, It was great to read about the wonderful stay you and your family had at our hotel. That is certainly our goal with all of our guests. I want to thank you for choosing us and for taking the time to submit a review. Your comments will be shared with Steven, Shaquetta and all of our staff. I... More

Honolulu, Hawaii
1 review
5 of 5 stars Reviewed 2 weeks ago

I love it here. It is clean, and comfortable. I have to say, of all the places I have stayed this place has one of the nicest staff. They genuinely seem to care about not only the guests, but the state of their hotel also. They have a lot of pride in the hotel which translates into a great experience.

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello bomantas, Thank you for the extremely flattering review. Your remarks as well as your business are both greatly appreciated. We do take pride in our hotel and appreciate it when it is noticed. Thanks again. Ted Franzese General Manager More

Tallahassee, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here for the first time. I was here on the state government rate so I didn't expect much. This hotel is beautiful. Front desk staff Shaquetta and Javon were super helpful and friendly throughout my stay. Very modern layout and furnishing. Lots if work space and relaxation space.

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Lynn A, Thank you for staying with us and for taking the time to write such a flattering review. I was very pleased to hear about your stay and the service Shaquetta and Javon provided you. I hope you will come see us again soon. Thanks again!! Ted Franzese General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stay here every week due to work. I fly in in the evenings, and am usually quite tired by the time I arrive. Staying here actually makes my weekly trips a lot better! For one, I am always greeted by friendly staff, namely Shaquetta and Javon. Both of them always seem to go out of their way to greet... More

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Peter D, Thank you for staying with us again and for submiiting such a kind review. I was especially pleased to hear about the kind staff, Shaquetta and Javon in particular. Repeat customers, like yourself, are critical to our business success and I can not tell you how much we appreciate you coming back again and again. Thank you... More

denver
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We were there for a sporting event and the staff was amazing and the property was great!!!! We stayed two nights and everyone was very friendly and accommodating. Great breakfast and nice spacious suites!

Was this review helpful? Yes
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Touramerica123, Thank you for the very kind review. That as well as your business are both greatly appreciated. I will certainly share your feedback with our staff and hope you will come see us again sometime soon, Ted Franzese General Manager More

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Additional Information about SpringHill Suites Durham Chapel Hill

Address: 5310 McFarland Drive, Durham, NC 27707
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Durham Chapel Hill 3*
Number of rooms: 130
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Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham

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