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All 67 Durham hotels

Hotel Indigo Raleigh Durham Airport at RTP

3.0 of 5 Hotel   |   151 Tatum Drive, Durham, NC 27703
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84%
Ranked #20 of 67 hotels in Durham
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
chris j Bishops Stortford, United Kingdom
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190 people have reviewed this hotel

Traveler rating
    98
    60
    19
    10
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Bishops Stortford, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed for 3 days from Sunday - wed. Sunday was a little odd, really really quiet, it felt like I was the only customer. However the rest of the week the place livened up - very clearly a business hotel. The lobby was airy and clean, my room was generous, with a great colour scheme, oober big TV and a... More

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Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Chris, Thank you for taking the time to review our hotel. We are glad you enjoyed your recent stay and look forward to welcoming you back real soon! Samantha More

Kansas City, Kansas, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Unable still to determine which is better, the accommodations: from the Shuttle service upon arrival at the airport, To the STAFF, the FOOD, the courtesy: polite and kindness: all rolled together, this facility could go all over the United States and teach what and how to treat and interact with guest. And a special thanks to the EPA for inviting... More

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Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Traveler, Thank you so much for your kind response. We appreciate your thoughts our hotel and decided to share them with the Trip Advisor World. We enjoyed having your group and look forward to it next year. Warm regards, Samantha Myszelow Director of Sales More

Oroville, California
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very bright and trendy modern décor, difficult to find at first since the actual address does not show up on GPS and mapquest directions are confusing (hint: call the front desk if you get lost, they will help you!). But once you get there it is very nice: quiet despite being adjacent to the highway; easy access from the airport... More

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Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Traveler, Thank you for taking the time out of your day to share your thoughts and feelings on our hotel. We enjoyed serving you and all of our guests. We look forward to your return shortly. All the best, Samantha Myszelow Director of Sales More

Durham, North Carolina
Top Contributor
63 reviews 63 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 9, 2014

At first glance the Indigo is trendy and appeals to a youngish crowd. Huge graphics instead of traditional wallpaper or bland beige paint is dramatic, but on closer inspection the quality is what I find at Target: great design with inexpensive materials. I happen to like that combo- contemporary design is no more costly than drab and visual appeal is... More

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Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Linda, Thank you for your review on Hotel Indigo. We are glad you enjoyed your stay with us. I appreciate your kind words about housekeeping and will be sure to pass them off to the department head. I will also pass along the comments on restaurant to that department head as well. If you are still interested in doing... More

Germantown, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 26, 2014

The hotel was very easy to find and all the staff we encountered were very friendly and went out of their way to be helpful. The room was clean, quiet and very colorfully decorated. The room itself was on the small size, but it worked. The biggest negative was the too soft mattress. I kept rolling into my husband and... More

Was this review helpful? Yes 1
Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Mrs. Dawn, Thank you for your comments on our hotel. Our hotel is a very unique shaped building, thus each room size is different. The next time you are in the area, ask for a room in the middle of the hotel, they are larger than the end of the building. In regards to your mattress, we apologies that... More

North Myrtle Beach, South Carolina
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 23, 2014

Hotel itself is a great find and value. I would stay here anytime. Staff needs improvement!! Only standout staff member is the young man who worked the breakfast bar. He was pleasant and helpful. Check in was difficult and the attendant was not helpful or friendly.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear 41bowa, Thank you for taking the time to express your thoughts and concerns. We apologize for the experience you had during check-in and the service you received fell below your expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. Thank you for staying and... More

New York City, New York
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 22, 2014

We like the Hotel Indigo brand and have stayed at several. Staff was friendly and helpful. Like the decor. Comfortable beds. But, some minor glitches (management inattention to details) which should not have been: e.g., --The remote control for the television in the room did not work because the batteries in it were dead and had not been changed. The... More

Was this review helpful? Yes 1
Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Wharfinger, Thank you for taking the time out to review our hotel. All reviews are read by management and shared with the team. Reviews such as yours help us grow as a team. The maintenance items you discussed in your review have been brought to that department’s attention. We truly appreciate your feed back and look forward to welcoming... More

Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2014

If you have not stayed at a Hotel Indigo it is a must book. Along with most IHG properties it is a great stay, RTP/RDU included. Perfect beds and very clean. The bathrooms are spa like but the shower floor is like glass and VERY slick!! The curtains are not completely room darkening, which is a pet peeve of mine.... More

Was this review helpful? Yes 1
Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear KM, On behalf of the management team and staff at Hotel Indigo RDU @ RTP, we would like to thank you for your kind review. We strive to give great service and our housekeeping staff works very hard to ensure the rooms are very clean. The next time you are in town, our rooms are equipped with white “black-out”... More

Charlotte,NC
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 30, 2013

Stayed here one night to meet up with friends. It did take me a while to find because it sits back from the main road. Hotel has a modern look and feel. The front desk and bar were accommodating with all of our requests. Check in/check out were speedy. I would use it again if I needed somewhere to stay... More

Was this review helpful? Yes 1
Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Thank you for your review. We are glad you enjoyed your stay with us. The hotel is set back and it is common for guests to be unable to find us. We have an alternate address for GPS systems. 4925 Central Park Drive. Samantha Myszelow Director of Sales More

Fort Lauderdale, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 27, 2013

I would actually give this Indigo 3.5 stars There aren't many interesting hotels in the area, so If you want to feel hip on the cheap it may be the one for you. Some people really enjoy the fresh look of this place which I'll admit is a welcome change from a regular room of the same price range. Just... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Melissa M, Thank you for leaving us your thoughts about this visit. It is good to know that our rooms were comfortable enough for your needs and your check-in went fine. However, it is unfortunate that the level of service received was below par. This shall be addressed accordingly with our team to ensure similar incidents could be avoided... More

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Additional Information about Hotel Indigo Raleigh Durham Airport at RTP

Address: 151 Tatum Drive, Durham, NC 27703
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 67 hotels in Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Indigo Raleigh Durham Airport at RTP 3*
Official Description (provided by the hotel):
Hotel Indigo Durham Research Triangle Park (RTP), North Carolina, is a place where you will enjoy every moment of your stay. Imagine a new branded boutique hotel designed to deliver guests a distinctive and engaging experience. Let us inspire you with our refreshing design and intimate service. 'Curl Up' and escape from the ordinary. Our 100% smoke-free hotel offers cozy, airy, and inviting guest rooms with oversized beds, plush bedding, hardwood-style flooring with area rugs, 42 HDTVs and spa-inspired shower. In public spaces, the scent, music, artwork, murals are changed to reflect the season. Our hotel is conveniently located near Raleigh Durham airport (RDU) for business travelers at RTP which is the heart of the Raleigh, Cary, and Durham metropolitan area with more than 170 companies. Our hotel offers free high speed Internet access, a business center, conference room, and boardroom. We provide a complimentary shuttle to/from RDU airport as well as local businesses. We are a short drive to many attractions including museums, RBC Center, Univ of North Carolina (UNC), Duke Univ, and NC State Univ (NCSU).At our boutique hotel, you can enjoy the heated indoor pool, whirlpool and Phitness Room. Satisfy your discriminating palate at Phi, an on-site casual restaurant and lounge serving fine cuisine. Starbucks coffee is also available at the restaurant. You will find Hotel Indigo Durham RTP simply unforgettable. ... more   less 
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