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All 67 Durham hotels

Hotel Indigo Raleigh Durham Airport at RTP

3.0 of 5 Hotel   |   151 Tatum Drive, Durham, NC 27703
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82%
Ranked #20 of 67 hotels in Durham
A recent review
3 of 5 stars reviewed 2 weeks ago
fanofseattle Rockton, Illinois
  • Reviews (194)
  • Photos (106)
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  • Room tips (22)
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194 people have reviewed this hotel

Traveler rating
    98
    61
    21
    10
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Rockton, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall this hotel is good given hotels in the immediate area. The rooms seem to be more spacious than an average hotel room. Upgrades such as the nice walk in shower and upgraded bath amenities always win me over. That being said, there are few things that I did not enjoy during my visit. First, the staff here is not... More

Was this review helpful? Yes
Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Fan of Seattle, Thank you for taking the time out to let us know your thoughts about our property. We are glad you enjoyed it but sad to hear your disappointment in our service. This is not what we like to hear but we need to so we can address it in training. Thank you for being honest and... More

Goldsboro, North Carolina
1 review
1 of 5 stars Reviewed 4 weeks ago

I travel at least once a month and hold 2-3 big corporate events per year. I have never had such a second class experience as I had with Hotel Indigo. Room service didn't come until late in the day and we had to request washcloths. The meeting room wasn't cleaned prior to our use (we paid for that service)...there were... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Alex11162014, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. I have sent you a private message in an effort to obtain additional detail regarding your experience. We hope to hear from you soon and be of further assistance.... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2014

Spacious room Easy check-in Polite staff AVEDA products! Food/beverages available All in all I had a very good stay. Great staff, nice and clean with a comfortable bed. What more can you ask for when you have a short stay for business? I would definitely recommend this place.

Was this review helpful? Yes 1
Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Traveler, Thank you for staying at Hotel Indigo RDU @ RTP. We appreciate the positive feedback and look forward to welcoming you back soon. Samantha Myszelow Director of Sales More

Santo Domingo Province, Dominican Republic
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 28, 2014

I stayed over two nights at this crispy clean hotel, with ample space in the room and quiet enough to relax. Up there for a couple of business meetings, landed at the hotel early evening on Friday, a little tired so I fell asleep and woke up at 10:00 pm....super hungry! Tried room service...no one picked up, so I dashed... More

Was this review helpful? Yes
Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Traveler, Thank you for your response on our hotel. We are glad you enjoyed the quite time. Our full service restaurant is open until midnight but it does switch over to late night menu at 11pm. I am curious to find out if you were looking into our grab-n-go container where our salads and sandwiches were or looking at... More

Bishops Stortford, United Kingdom
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 9, 2014

Stayed for 3 days from Sunday - wed. Sunday was a little odd, really really quiet, it felt like I was the only customer. However the rest of the week the place livened up - very clearly a business hotel. The lobby was airy and clean, my room was generous, with a great colour scheme, oober big TV and a... More

Was this review helpful? Yes
Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Chris, Thank you for taking the time to review our hotel. We are glad you enjoyed your recent stay and look forward to welcoming you back real soon! Samantha More

Kansas City, Kansas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2014

Unable still to determine which is better, the accommodations: from the Shuttle service upon arrival at the airport, To the STAFF, the FOOD, the courtesy: polite and kindness: all rolled together, this facility could go all over the United States and teach what and how to treat and interact with guest. And a special thanks to the EPA for inviting... More

Was this review helpful? Yes 1
Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Traveler, Thank you so much for your kind response. We appreciate your thoughts our hotel and decided to share them with the Trip Advisor World. We enjoyed having your group and look forward to it next year. Warm regards, Samantha Myszelow Director of Sales More

Oroville, California
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 14, 2014

Very bright and trendy modern décor, difficult to find at first since the actual address does not show up on GPS and mapquest directions are confusing (hint: call the front desk if you get lost, they will help you!). But once you get there it is very nice: quiet despite being adjacent to the highway; easy access from the airport... More

Was this review helpful? Yes 1
Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Traveler, Thank you for taking the time out of your day to share your thoughts and feelings on our hotel. We enjoyed serving you and all of our guests. We look forward to your return shortly. All the best, Samantha Myszelow Director of Sales More

Durham, North Carolina
Top Contributor
63 reviews 63 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 9, 2014

At first glance the Indigo is trendy and appeals to a youngish crowd. Huge graphics instead of traditional wallpaper or bland beige paint is dramatic, but on closer inspection the quality is what I find at Target: great design with inexpensive materials. I happen to like that combo- contemporary design is no more costly than drab and visual appeal is... More

Was this review helpful? Yes
Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Linda, Thank you for your review on Hotel Indigo. We are glad you enjoyed your stay with us. I appreciate your kind words about housekeeping and will be sure to pass them off to the department head. I will also pass along the comments on restaurant to that department head as well. If you are still interested in doing... More

Germantown, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 26, 2014

The hotel was very easy to find and all the staff we encountered were very friendly and went out of their way to be helpful. The room was clean, quiet and very colorfully decorated. The room itself was on the small size, but it worked. The biggest negative was the too soft mattress. I kept rolling into my husband and... More

Was this review helpful? Yes 1
Samantha M, Director of Sales at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear Mrs. Dawn, Thank you for your comments on our hotel. Our hotel is a very unique shaped building, thus each room size is different. The next time you are in the area, ask for a room in the middle of the hotel, they are larger than the end of the building. In regards to your mattress, we apologies that... More

North Myrtle Beach, South Carolina
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 23, 2014

Hotel itself is a great find and value. I would stay here anytime. Staff needs improvement!! Only standout staff member is the young man who worked the breakfast bar. He was pleasant and helpful. Check in was difficult and the attendant was not helpful or friendly.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Hotel Indigo Raleigh Durham Airport at RTP, responded to this review

Dear 41bowa, Thank you for taking the time to express your thoughts and concerns. We apologize for the experience you had during check-in and the service you received fell below your expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. Thank you for staying and... More

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Additional Information about Hotel Indigo Raleigh Durham Airport at RTP

Address: 151 Tatum Drive, Durham, NC 27703
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Indigo Raleigh Durham Airport at RTP 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#14 Family Hotel in Durham #22 Business Hotel in Durham
Hotel Class
Official Description (provided by the hotel)
Hotel Indigo Durham Research Triangle Park (RTP), North Carolina, is a place where you will enjoy every moment of your stay. Imagine a new branded boutique hotel designed to deliver guests a distinctive and engaging experience. Let us inspire you with our refreshing design and intimate service. 'Curl Up' and escape from the ordinary. Our 100% smoke-free hotel offers cozy, airy, and inviting guest rooms with oversized beds, plush bedding, hardwood-style flooring with area rugs, 42 HDTVs and spa-inspired shower. In public spaces, the scent, music, artwork, murals are changed to reflect the season. Our hotel is conveniently located near Raleigh Durham airport (RDU) for business travelers at RTP which is the heart of the Raleigh, Cary, and Durham metropolitan area with more than 170 companies. Our hotel offers free high speed Internet access, a business center, conference room, and boardroom. We provide a complimentary shuttle to/from RDU airport as well as local businesses. We are a short drive to many attractions including museums, RBC Center, Univ of North Carolina (UNC), Duke Univ, and NC State Univ (NCSU).At our boutique hotel, you can enjoy the heated indoor pool, whirlpool and Phitness Room. Satisfy your discriminating palate at Phi, an on-site casual restaurant and lounge serving fine cuisine. Starbucks coffee is also available at the restaurant. You will find Hotel Indigo Durham RTP simply unforgettable. ... more   less 
Number of rooms
125

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