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Courtyard by Marriott Durham Duke University/Downtown

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1815 Front Street, Durham, NC 27705
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Courtyard by Marriott Durham Duke University/Downtown
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Courtyard by Marriott Durham Duke University/Downtown
Courtyard by Marriott Durham Duke University/Downtown
Courtyard by Marriott Durham Duke University/Downtown
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167 reviews from our community

Traveler rating
    61
    55
    29
    16
    6
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52
25
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54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in the hotel during BDD'15 and I had a nice experience. The customer service is excellent. They asked us for room's preferences and always greeted us with a smile. The hotel is located near the I-85 and near stores and restaurants.

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Las Vegas
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed April 16, 2015

As a traveler who stays in perhaps 20 Marriott properties each year, I was surprised by this hotel. It is certainly an adequate place to stay. The bed, for example, is a standard Marriott bed. But the facilities are cramped and outdated. The carpets, the bathrooms, and the low quality of the bathroom shampoo and creams was disappointing. Storage space... More 

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TJ H, Manager at Courtyard by Marriott Durham Duke University/Downtown, responded to this review

Dear CTProf, Thank you for your feedback. We are sorry to hear that our location did not meet your expectations. As of September, 2014, all of our rooms have been renovated, with new carpeting, furniture & amenities, following our complete lobby renovation in 2012. We understand that our rooms may not meet all of our traveler's needs, but we certainly... More 

NJ
Top Contributor
116 reviews 116 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed April 1, 2015

I have not stayed in Courtyard for a while, but I must say that some of the changes are taking this chain backwards. While the new decor is welcome and nice and we appreciate the fact that the sink is outside the bath/toilet area, it lacks storage. A quarter of the counter space is taken by the coffee maker and... More 

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TJ H, Manager at Courtyard by Marriott Durham Duke University/Downtown, responded to this review

Thank you, Jayhir, for taking the time to provide your review of the Courtyard brand, and our Durham location. At Courtyard, we are changing everyday to meet the needs of our evolving clientele. Many guests appreciate the Bistro option as a more substantial offering to the standard continental style breakfast, where we provide hot egg plates, breakfast sandwiches, french toast... More 

Alexandria, Virginia
Top Contributor
71 reviews 71 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 31, 2015

Standard Courtyard - cafe - gym - fire pit in courtyard - rooms seem a bit smaller than other courtyards. Very helpful and welcoming staff - great place to stay for a visit to Duke. It is located in a strip mall area so you have access to stores and casual restaurants.

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Asheville, North Carolina
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 23, 2015

This hotel is very convenient to downtown Durham and is right off I-40 if you are traveling. Plenty of parking available and a great selection of restaurants (chains and really good local) within a short driving distance. The staff were very professional and seemed genuinely helpful and friendly. The room was very clean and furnished in a soothing, modern silver... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

We recently stayed here for a wedding that happened at Duke University. The hotel is super close to everything we did but isn't smack dab downtown. There is a lot of parking and great restaurants within walking distance. The rooms were spacious an clean. There is also a nice lobby area with a cafe/bar an an outside patio with a... More 

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Whitsett, North Carolina
1 review
2 of 5 stars Reviewed March 16, 2015

This hotel is desperately in need of some upgrades. The first thing that I noticed was how dingy the bathtub and towels were. The bed sheets and pillows had lint all over them. The next morning my grandma woke up to her legs itching. Upon inspection of her legs we saw red marks that looked like scratches but with further... More 

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TJ H, Manager at Courtyard by Marriott Durham Duke University/Downtown, responded to this review

Thank you for your feedback, Aliesha V. We are sorry to hear that you did not enjoy your experience with us. We inspect regularly for bedbugs including canine inspections, and will continue to inspect them to ensure none of our guests experience this issue. Our rooms & lobby were recently renovated, and include brand new amenities and furniture in all... More 

New York City, New York
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 15, 2015

Friendly and helpful front desk and kitchen staff. Clean and bright rooms. Homey lounge area. Great location near Duke Medical and Duke U just off highway. We have stayed here 8+ times while visiting our children. We have never been disappointed.

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Hendersonville, North Carolina
Top Contributor
119 reviews 119 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 6, 2015 via mobile

Close to the University Hospital, and I believe they even offer a free shuttle to the hospital but we did not need to use it. Rooms were very clean and every staff member I encountered was friendly and helpful. The lounge/ eating area is great and very quiet and subdued. Comfy furniture in lounge area. The free wifi was very... More 

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Fort Lauderdale, Florida
1 review
2 of 5 stars Reviewed February 23, 2015

I've been to many Courtyard Marriotts before, but I was pretty disappointed with the lack of cleanliness at this particular location. I noticed a stale smell and a haphazardly prepped room upon arrival. There were crumbs on the tv console, and a brown sticky substance on one of the pillows. On my first day, I accidentally got my body moisturizer... More 

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TJ H, Manager at Courtyard by Marriott Durham Duke University/Downtown, responded to this review

Anissa, thank you for your feedback. We are very discouraged to hear about the unfortunate experience you had during your stay. This is not at all exemplary of our own high standards, as we expect our rooms to be throughly cleaned every day, ready for our new and current guests to enjoy for a relaxing and worry free stay. I... More 

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