We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn Medical Park

2.5 of 5
Hotel website
Hotel deals
1816 Hillandale Road, Durham, NC 27705 (Formerly Comfort Inn)
Special Offer
Choice Privileges Points
Quality Inn Medical Park
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #49 of 69 Hotels in Durham
A recent review
4 of 5 stars Reviewed February 6, 2015
Lynda B Hobe Sound, Florida
Write a Review

87 reviews from our community

Traveler rating
    13
    25
    18
    14
    17
See reviews for
24
18
9
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (29)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (14)
All months
Charlotte, North Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I got a disturbing phone call a day after I checked out from this hotel. It was from a man that said some information must have been entered wrong at the hotel and they had to re-process my card. He knew my name, home address, room number, check out date, and the last digits of my credit card. After I... More 

Was this review helpful? Yes
Hobe Sound, Florida
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 6, 2015 via mobile

This hotel has recently changed to a Quality Inn and is being renovated. The free breakfast was very adequate with eggs, sausage, cereals, waffles, fruit, donuts etc. and opened early at 6am. Even though our room faced the highway, it was not noisy as we were on the 4th floor. We were able to walk across the street to restaurants,... More 

Was this review helpful? Yes
Top Contributor
67 reviews 67 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 6, 2015

We came in from out-of-town to attend a concert in downtown Durham and stayed overnight at the comfort inn. The staff was friendly and our room was clean and everything was in good working order. Breakfast was satisfactory and the attendant was very efficient. This is not luxury but a nice place to stay overnight.

Was this review helpful? Yes
Bellingham
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 7, 2014

I've been staying for about4 yrs, several times a year. It's a great location near major roads and across the street from numberous restaurants, a Walgreen's, Urgent Care, banks and gas station. I was shocked to read the previous comments that it is "filthy." I have always found the rooms and public areas very clean and the housekeeping staff wonderful..If... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 26, 2014

This hotel is filthy dirty in both the rooms and common areas. You have to hold your breath to walk through the halls. The staff is rude right down to the people who stock the breakfast area. There was no coffee, no juice, and no milk and when I asked about it, I was told she was working on it... More 

Was this review helpful? Yes 2
Colorado
Contributor
12 reviews 12 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed August 25, 2014

We were checked in to an occupied room. Went back downstairs. Finally got in to our room to find the sofa sleeper had no sheets or a blanket or pillows. Back downstairs. Then realized we had no towels. Back downstairs. While making up the bed I noticed the sofa bed was broken. Our four year old was too tired to... More 

Was this review helpful? Yes 1
Prince George, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 31, 2014 via mobile

Booked these 2 rooms 2 weeks in advance. Arrived at 3:15 rooms had not been touched. Returned at 5:30,rooms still not ready.Needed to get ready for Duke graduation,so cancelled our reservations and found a Holiday Inn Epress and it was everything this comfort inn was not.

Was this review helpful? Yes 1
Hurley, New York
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 30, 2014

The staff were the outstanding feature of this location--helpful, friendly and unflappable, even though dealing with our largish family reunion as well as the normal load. The facility was clean and well-maintained; rooms were comfortable but not well lit. The pool was closed for the entire weekend, which disappointed some of our party, but I wouldn't have used it anyway.... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 22, 2014

There were no complaints about staff, location or layout of rooms. However, roached came out and was crawling everywhere, even on my sister. I didn't see if on the bed but it was on the nightstand, in the bathroom and around the desk. I hope that is corrected because everything else was nice. I was sad that I lost a... More 

Was this review helpful? Yes
Greenville, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 11, 2014

I selected this hotel because it was listed as near the hospital. It is not. I also selected this hotel because it was listed as having nonsmoking rooms. The room I was given was designated as nonsmoking, but had previously been a smoking room and reeked of smoke. When I asked for a smoke free room I was informed that... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (3)
Viewed
View from room (1)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Room/suite (3)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question