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Quality Inn Medical Park

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1816 Hillandale Road, Durham, NC 27705 (Formerly Comfort Inn)
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1 room 1 adult
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Quality Inn Medical Park
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109 Reviews from our TripAdvisor Community

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Winston Salem, North Carolina
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this location twice in recent months and have been very pleased with each visit. My first stay I was in an unrenovated room which was still very nice and clean by any standards. My stay this week saw me given a newly renovated room on the fourth floor. The hallway was very attractive and I was... More 

Helpful?
Thank pberrier-ws-nc
QualityInnGM613, Director of Sales at Quality Inn Medical Park, responded to this review

Thank you for taking the time to complete a review for our hotel. We are delighted that you came back to visit so that you can see the improvements we made. We hope that you will continue to stay with us each time that you are in Durham. More 

NC/VA/TN
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed November 30, 2015

Internet down more than up, room not as clean as it should be (food box beside night stand from previous guest), breakfast was minimal, coffee was very bad, some hallways smelled from cigarette smoke, pets allowed in room and carpet not sanitized before next guest uses the room.

Helpful?
Thank OnTheGo069
QualityInnGM613, Director of Sales at Quality Inn Medical Park, responded to this review

Thank you for taking the time to complete a review on our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the... More 

Potomac, Maryland
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 16, 2015

The room had a microwave and a mini refrigerator, it was very close to many strip malls. This allowed me to buy my dinner and heat it, saving me a lot of money. All the staff were super friendly and willing to help. Breakfast was good quality and quantity. Basically, you get your money's worth.

Helpful?
Thank Shakil H
QualityInnGM613, Director of Sales at Quality Inn Medical Park, responded to this review

Thank you for taking the time to complete a review for our hotel. We are happy to hear that you found our hotel to be a great fit for your stay. We hope to see you again in the near future. More 

Morehead City, North Carolina
1 review
3 of 5 stars Reviewed November 3, 2015

Check in was very smooth, we booked through Expedia.com. Staff was very helpful with questions and recommendations for food. Thats about where it ends the great and goes down hill from there. After check in we proceeded to the rear parking lot , very dimly lit , which was closer to our room. As soon as we were out of... More 

Helpful?
Thank Ken T
QualityInnGM613, Director of Sales at Quality Inn Medical Park, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. This hotel has recently come under new management and they are working hard to bring the hotel up to par. We are aware of the situations you noted and are... More 

Southport, North Carolina
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed November 1, 2015

As we're often reminded, "you get what you pay for." I booked this place through a third-party and got a "Hot Deal". The real attraction was its proximity to the Duke Medical facilities. But as soon as I arrived in the dingy lobby, I began to become concerned. A sign on the counter says " Please excuse our renovations "....uh... More 

Helpful?
Thank Trainmodeller
QualityInnGM613, Director of Sales at Quality Inn Medical Park, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your feedback is important to us as the new management team makes some much needed improvements to the property. I hope that you will consider staying with us again so... More 

Raleigh, North Carolina
1 review
1 of 5 stars Reviewed October 29, 2015

Hotel is under renovation. The construction workers who stayed across the hallway from my room with room #414 were having party until 3 am in the morning. I am a business traveler and I do need to wake up and go work at 6 am. I complained to the staff and had been told by the staff that those construction... More 

Helpful?
Thank Thebusinesstraveler8
QualityInnGM613, Director of Sales at Quality Inn Medical Park, responded to this review

Thank you for taking the time to complete a review for our hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the disturbances of other guests on your recent visit. I have shared your feedback with the Guest Services Manager to ensure we handle these types of situations differently in the future.... More 

Oneida, Wisconsin
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed October 2, 2015

Nearby the interstate highways, clean, comfortable beds, hot water for the shower, nice hot and cold breakfast...the usual. This was a free night for us but we would stay again. Room was clean and bedding was clean. Lots of towels.

Helpful?
Thank obus1944
QualityInnGM613, Director of Sales at Quality Inn Medical Park, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate your feedback and we are happy to hear that you enjoyed your stay. We hope to see you again soon. More 

Beaufort, South Carolina
Level Contributor
222 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed September 28, 2015

I got a fantastic rate for this hotel through the event in which I was participating that made it hard to pass up. Check-in was quick and easy... On the way to my room, I noticed that there was a lot of peeling paint and the hallway carpet was very worn... but it looked to be clean. Got to my... More 

Helpful?
Thank Glassgal
QualityInnGM613, Director of Sales at Quality Inn Medical Park, responded to this review

Thank you for taking the time to complete a review for our hotel. This property just recently came under new management and we are working hard to improve. We appreciate any feedback that our guests have so that we can take their suggestions into consideration during the improvement process. We hope to see you again soon. More 

Haysville, Kansas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 20, 2015

This hotel seemed a little shady to me. Got there late at night and there were alot of young guys sitting in the dark near the hotel.The dark side entrance was kept propped open with a pine cone which is not safe in that town. Did not feel comfortable leaving my stuff in my truck all night but had no... More 

Helpful?
Thank K9061PAmelissab
Conover, North Carolina
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 3, 2015 via mobile

We were there for two nights. It was close to where we needed to be and the bed was comfortable and clean. It is an old hotel and there are lots of layers of paint painted over mold in bathroom. The A/C worked well but the filter needed changing as it smelled moldy.

Helpful?
Thank MaggieDave
Questions? Get answers from hotel staff and past guests. Ask a question

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