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Quality Inn Medical Park

2.5 of 5
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1816 Hillandale Road, Durham, NC 27705 (Formerly Comfort Inn)
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Choice Privileges Points
Quality Inn Medical Park
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Ranked #49 of 70 Hotels in Durham
A recent review
3 of 5 stars reviewed 3 days ago
MikeMoorhead
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92 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kents Store, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

If you must be this close to the VA or Duke Medical Center needing to use the shuttle then stay here, if not find another place. I stayed here for six nights and only one elevator worked. This caused me to compete with the maids for it's use. They would load two and even three carts on the already small... More 

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Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 days ago NEW

My criticisms included: the TV Channel guide was not available in the room (the only guide was a scroll on the TV screen), only one working elevator, ice machine on 5th floor not working, pool was under construction, and front parking lot was too cramped for 2-way traffic. The complimentary breakfast in the lobby and the staff service and friendliness... More 

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NC/VA/TN
Contributor
18 reviews 18 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The good: nice room, comfortable bed, clean room. The Bad: No early check-in even though rooms were available (being a Choice Privileges Member means nothing here); multiple calls to the front desk took 20+ rings before being answered; took 3 calls for maintenance (1hr 45 minutes) before someone finally arrived to attempt a fix on the slow drain (took maintenance... More 

Was this review helpful? Yes 1
Portsmouth, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Needed one night near Duke Hospital. Checked local places on internet and found this one a mile away. The rate was even better than what was quoted online. Very good breakfast and nice, clean room. Will stat here again when visiting Duke.

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greenville
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed April 6, 2015

I had to travel to Durham NC for a doctors appointment at Dukes Children Hospital. I was coming out of State ( on spring break 2015). Every place tends to get higher prices for Spring break. I checked several hotels online and they would range from 90-150 night. First let me tell you I am a budget traveler, normally stay... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 16, 2015

I got a disturbing phone call a day after I checked out from this hotel. It was from a man that said some information must have been entered wrong at the hotel and they had to re-process my card. He knew my name, home address, room number, check out date, and the last digits of my credit card. After I... More 

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Hobe Sound, Florida
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 6, 2015 via mobile

This hotel has recently changed to a Quality Inn and is being renovated. The free breakfast was very adequate with eggs, sausage, cereals, waffles, fruit, donuts etc. and opened early at 6am. Even though our room faced the highway, it was not noisy as we were on the 4th floor. We were able to walk across the street to restaurants,... More 

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Top Contributor
78 reviews 78 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 6, 2015

We came in from out-of-town to attend a concert in downtown Durham and stayed overnight at the comfort inn. The staff was friendly and our room was clean and everything was in good working order. Breakfast was satisfactory and the attendant was very efficient. This is not luxury but a nice place to stay overnight.

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Bellingham
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 7, 2014

I've been staying for about4 yrs, several times a year. It's a great location near major roads and across the street from numberous restaurants, a Walgreen's, Urgent Care, banks and gas station. I was shocked to read the previous comments that it is "filthy." I have always found the rooms and public areas very clean and the housekeeping staff wonderful..If... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 26, 2014

This hotel is filthy dirty in both the rooms and common areas. You have to hold your breath to walk through the halls. The staff is rude right down to the people who stock the breakfast area. There was no coffee, no juice, and no milk and when I asked about it, I was told she was working on it... More 

Was this review helpful? Yes 2
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