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All 67 Durham hotels

Comfort Inn Medical Park

2.5 of 5 Hotel   |   1816 Hillandale Road, Durham, NC 27705
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44%
Ranked #49 of 67 hotels in Durham
A recent review
4 of 5 stars reviewed 4 weeks ago
Jim K Hurley, New York
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83 people have reviewed this hotel

Traveler rating
    12
    23
    18
    14
    16
See reviews for
23
17
9
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 1 week ago NEW

This hotel is filthy dirty in both the rooms and common areas. You have to hold your breath to walk through the halls. The staff is rude right down to the people who stock the breakfast area. There was no coffee, no juice, and no milk and when I asked about it, I was told she was working on it... More

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Colorado
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

We were checked in to an occupied room. Went back downstairs. Finally got in to our room to find the sofa sleeper had no sheets or a blanket or pillows. Back downstairs. Then realized we had no towels. Back downstairs. While making up the bed I noticed the sofa bed was broken. Our four year old was too tired to... More

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Prince George, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Booked these 2 rooms 2 weeks in advance. Arrived at 3:15 rooms had not been touched. Returned at 5:30,rooms still not ready.Needed to get ready for Duke graduation,so cancelled our reservations and found a Holiday Inn Epress and it was everything this comfort inn was not.

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Hurley, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff were the outstanding feature of this location--helpful, friendly and unflappable, even though dealing with our largish family reunion as well as the normal load. The facility was clean and well-maintained; rooms were comfortable but not well lit. The pool was closed for the entire weekend, which disappointed some of our party, but I wouldn't have used it anyway.... More

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 22, 2014

There were no complaints about staff, location or layout of rooms. However, roached came out and was crawling everywhere, even on my sister. I didn't see if on the bed but it was on the nightstand, in the bathroom and around the desk. I hope that is corrected because everything else was nice. I was sad that I lost a... More

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Greenville, North Carolina
1 review
1 of 5 stars Reviewed July 11, 2014

I selected this hotel because it was listed as near the hospital. It is not. I also selected this hotel because it was listed as having nonsmoking rooms. The room I was given was designated as nonsmoking, but had previously been a smoking room and reeked of smoke. When I asked for a smoke free room I was informed that... More

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Treasure Island, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 6, 2014

This place did the trick! A place to rest our eyes before continuing our trek northward! Service was excellent. Friendly & professional. Room was clean and well appointed with everything in working order. Lovely surprise to find BACON on the breakfast buffet instead of the usual sausage!! Additionally, the buffet was kept well stocked in spite of the large number... More

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Philadelphia, Pennsylvania
Top Contributor
142 reviews 142 reviews
24 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed April 2, 2014

The hotel is definitely older but very well maintained. We found the staff to be more than friendly and willing to provide whatever help they could. Free breakfast has hot eggs, sausages, waffles as well as the usual fare of cereal, muffins and toast. Beds were very comfortable and large rooms. We found the housekeeping to be a bit unreliable,... More

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NMB
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 5, 2014

This is a great location for Duke medical center .... and, they are doing lots of good improvements ...HOWEVER, DO NOT hand over your credit card for them to copy/scan for "incidentals" ... my incidental charges ended up being a $3,943.65 charge at a Home Depot in Illinois ... someone stole the information off my card (this card had NEVER... More

Was this review helpful? Yes 2
ComfortInn_Ramesh_GM, General Manager at Comfort Inn Medical Park, responded to this review

Dear Guest, I am sorry to hear that you have a fraudulent charge in your card. It is unfortunate on our part that you have encountered such an issue. I can assure you that establishment hasn't used your card for any purchases. We never received complaints or issues before such as yours, and makes me very sad that you have... More

Jerusalem, Israel
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 20, 2014

This hotel is excellent for people visiting the Duke medical center and have a car. The hotel is near the highway but isolated from resteurants , market, store, bank...any thing. However by car you can easily get to anithing you are looking. The room are quiet although close to the highway, large, clean. The brealfast , self served his fair,... More

Was this review helpful? Yes
ComfortInn_Ramesh_GM, General Manager at Comfort Inn Medical Park, responded to this review

Thank you for the feedback, and appreciate your time and efforts to write a review about our hotel. I am glad you liked our hotel and would surely come back to the hotel. We are in the process of updating our hotel and rooms. All rooms will have or have fridge-micro; flat screen tv; new bed top; stylish headboards; hot... More

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Additional Information about Comfort Inn Medical Park

Address: 1816 Hillandale Road, Durham, NC 27705
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Medical Park 2.5*
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Also Known As:
Comfort Inn Medical Park Hotel Durham
Comfort Inn Durham
Durham Comfort Inn
Medical Park Comfort Inn

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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136

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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