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All 67 Durham hotels

Comfort Inn Medical Park

1816 Hillandale Road, Durham, NC 27705
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Comfort Inn Medical Park
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Ranked #47 of 67 Hotels in Durham
A recent review
5 of 5 stars Reviewed September 7, 2014
Alice M Bellingham
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84 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bellingham
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 7, 2014

I've been staying for about4 yrs, several times a year. It's a great location near major roads and across the street from numberous restaurants, a Walgreen's, Urgent Care, banks and gas station. I was shocked to read the previous comments that it is "filthy." I have always found the rooms and public areas very clean and the housekeeping staff wonderful..If... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 26, 2014

This hotel is filthy dirty in both the rooms and common areas. You have to hold your breath to walk through the halls. The staff is rude right down to the people who stock the breakfast area. There was no coffee, no juice, and no milk and when I asked about it, I was told she was working on it... More 

Was this review helpful? Yes 1
Colorado
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed August 25, 2014

We were checked in to an occupied room. Went back downstairs. Finally got in to our room to find the sofa sleeper had no sheets or a blanket or pillows. Back downstairs. Then realized we had no towels. Back downstairs. While making up the bed I noticed the sofa bed was broken. Our four year old was too tired to... More 

Was this review helpful? Yes 1
Prince George, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 31, 2014

Booked these 2 rooms 2 weeks in advance. Arrived at 3:15 rooms had not been touched. Returned at 5:30,rooms still not ready.Needed to get ready for Duke graduation,so cancelled our reservations and found a Holiday Inn Epress and it was everything this comfort inn was not.

Was this review helpful? Yes 1
Hurley, New York
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 30, 2014

The staff were the outstanding feature of this location--helpful, friendly and unflappable, even though dealing with our largish family reunion as well as the normal load. The facility was clean and well-maintained; rooms were comfortable but not well lit. The pool was closed for the entire weekend, which disappointed some of our party, but I wouldn't have used it anyway.... More 

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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 22, 2014

There were no complaints about staff, location or layout of rooms. However, roached came out and was crawling everywhere, even on my sister. I didn't see if on the bed but it was on the nightstand, in the bathroom and around the desk. I hope that is corrected because everything else was nice. I was sad that I lost a... More 

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Greenville, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 11, 2014

I selected this hotel because it was listed as near the hospital. It is not. I also selected this hotel because it was listed as having nonsmoking rooms. The room I was given was designated as nonsmoking, but had previously been a smoking room and reeked of smoke. When I asked for a smoke free room I was informed that... More 

Was this review helpful? Yes 1
Treasure Island, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 6, 2014

This place did the trick! A place to rest our eyes before continuing our trek northward! Service was excellent. Friendly & professional. Room was clean and well appointed with everything in working order. Lovely surprise to find BACON on the breakfast buffet instead of the usual sausage!! Additionally, the buffet was kept well stocked in spite of the large number... More 

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Philadelphia, Pennsylvania
Top Contributor
153 reviews 153 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed April 2, 2014

The hotel is definitely older but very well maintained. We found the staff to be more than friendly and willing to provide whatever help they could. Free breakfast has hot eggs, sausages, waffles as well as the usual fare of cereal, muffins and toast. Beds were very comfortable and large rooms. We found the housekeeping to be a bit unreliable,... More 

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NMB
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 5, 2014

This is a great location for Duke medical center .... and, they are doing lots of good improvements ...HOWEVER, DO NOT hand over your credit card for them to copy/scan for "incidentals" ... my incidental charges ended up being a $3,943.65 charge at a Home Depot in Illinois ... someone stole the information off my card (this card had NEVER... More 

Was this review helpful? Yes 2
ComfortInn_Ramesh_GM, General Manager at Comfort Inn Medical Park, responded to this review

Dear Guest, I am sorry to hear that you have a fraudulent charge in your card. It is unfortunate on our part that you have encountered such an issue. I can assure you that establishment hasn't used your card for any purchases. We never received complaints or issues before such as yours, and makes me very sad that you have... More 

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Additional Information about Comfort Inn Medical Park

Address: 1816 Hillandale Road, Durham, NC 27705
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Number of rooms: 136
Reservation Options:
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Also Known As:
Comfort Inn Medical Park Hotel Durham
Comfort Inn Durham
Durham Comfort Inn
Medical Park Comfort Inn

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