Three nights stay in late Feb. 2012
Location very good, breakfast above average, friendly staff, suite rooms are very comfortable, housekeeping needs to be taught how to clean (scrub) bathrooms, water heater not sized for high demand. A hotel of this caliber should be much better.
First off let me say I rarely give any hotel an excellent rating. Excellent...
More
Thank you for your comments and honest feedback. We can only improve with honest feedback from our guests!
I apologize for the issues you experienced with the cleanliness and the way that the staff handled it. I do understand that the 100% Satisfaction Garauntee was envoked as you received a complimentary night during your stay.
We are addressing the issues...
More